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The Resort at Kapalua Bay | Free Rental Car | KBM Resorts | Panoramic Ocean views from 3-Bedroom Luxury unit montage kapalua bay | Single Unit, 3 Bedrooms | MON ML-984
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The Resort at Kapalua Bay | Free Rental Car | KBM Resorts | Panoramic Ocean views from 3-Bedroom Luxury unit montage kapalua bay | Single Unit, 3 Bedrooms | MON ML-984
Does The Resort at Kapalua Bay: 30% off 7+ nights have a pool?
Yes, this property has an outdoor pool. Pool types include heated pools.
How much does it cost to stay at The Resort at Kapalua Bay: 30% off 7+ nights?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at The Resort at Kapalua Bay: 30% off 7+ nights on 2 Jul 2026 start from £1,787, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Resort at Kapalua Bay: 30% off 7+ nights pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Resort at Kapalua Bay: 30% off 7+ nights?
On-site parking is available at the property.
What time is check-in at The Resort at Kapalua Bay: 30% off 7+ nights?
Check-in begins at 3:00 PM.
What time is check-out at The Resort at Kapalua Bay: 30% off 7+ nights?
Checkout is at 11:00 AM.
Where is The Resort at Kapalua Bay: 30% off 7+ nights located?
Situated in Kapalua, this hotel is within 1 mi (2 km) of Kapalua Beach and Napili Bay. Napili Bay Beach and Kapalua Coastal Trail are also within 10 minutes.
Reviews
Reviews
8.0
Very good
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
This condo has so much potential and I really wanted to give it a perfect review but it had so many problems. Hot water wasn’t hooked up when we arrived, no WiFi, television didn’t work, elevator out of service (not a problem until I broke my foot), phone wasn’t even connected. Seemed like it was one problem after another. But the unit is large and beautiful and I really loved the view of the ocean breaking over the rocks. Like I said, it has a lot of potential, but it seemed unready for occupancy.
Beautiful resort, but major service and maintenance issues impacted our stay
The Montage Kapalua Bay resort is stunning, and the residence itself is spacious with a partial ocean view, nice kitchen, daily housekeeping, and access to beautiful pools with food and drink service. However, serious service and management issues affected our stay. Check-in was confusing: staff told us owners weren’t allowed to short-term rent, and garage fobs weren’t provided, requiring hours to resolve. Birds swarmed the open-air restaurant, creating unsanitary conditions despite excellent food. Mid-stay, a pipe burst in the primary bedroom on our toddler’s birthday, flooding the room with 1” standing water, impacting luggage and all clothing. We spent the day canceling plans, laundering items, and coordinating cleanup with Montage teams. The bedroom remained hot and humid for days. The owner did offer to move us, but relocating our unpacked group with toddlers and a birthday party already setup wasn’t practical. We requested a 50% refund due to lost time, disrupted plans with lost deposits, and hours laundering wet clothes. The owner only offered 5,000 (25%), which we reluctantly accepted. What was most disappointing wasn’t the dollar amount, but the lack of ownership and empathy throughout the process. We initiated every follow-up and were continually met with resistance or deflection. Montage staff also confirmed residence guests receive less support than hotel guests. Beautiful setting but next time, we’d book directly through Montage for a true 5-star experience.