We rented this home for our extended family of six adults and seven kids ages 7-12. It was hard to find a six bedroom home anywhere along the Riviera Maya that had the facilities we were looking for -- a well-equipped kitchen as we planned to self-cater, a pool for the kids, six bedrooms and bathrooms, comparable suites for the 3 adult couples, all in a secure area close to the beach. Casa Orquidea fit the bill.
More importantly, the owners and manager were congenial, accommodating, and made sure that everything was in working order. We were met by Carlos, who lives in the house next door. He explained everything about the house and how to get in touch if problems arose. The owners, Lars and Lorraine, also dropped in to make sure we were situated. Lars emailed information about the area and helped us to plan excursions to a local cenote and to the Coba archaeological site. We were celebrating our golden anniversary and Carlos came by with a present unannounced.
Daily maid and pool service kept the house and backyard spotless. The maids did some of our laundry mid-week for a modest tip. The kids spent most days in the pool, which had a shallow end for the youngest and deep end for the older kids. Restaurants, shops, groceries, Dolphin Discovery, and transportation were all within a 5-10 minute walk from the house. We walked to the public beach a couple of days and also walked to shoreline fishing spots (we brought our own gear). The house is just far enough away from the action, though, to be quiet at night.
We would recommend Casa Orquidea to anyone looking for a place to kick back with a large group of family and friends. It's a palace in paradise.