Silvercreek is designed for unforgettable group stays. Challenge your crew to pickleball under the lights, swim year-round in your private heated indoor pool, and gather for movie nights in a massive 1,200 sq ft game and theater room. With over 4,000 square feet of custom log cabin craftsmanship and views of Mt. LeConte, this is where families and friends come to reconnect.
Perfect for reunions, celebrations, and multi-family vacations.
The Space The cabin features three king suites, an upstairs bunk room and a lower level dedicated bunk area for kids, offering flexible sleeping arrangements for large groups. The open great room centers around a dramatic stone fireplace and panoramic windows, with a full kitchen, dining area, and laundry on the main level.
Upstairs includes a loft sitting area and kids bunk room. The lower level is an expansive entertainment zone with theater seating, wet bar, and bunk sleeping space. Multiple gathering areas allow your group to spread out comfortably or come together for shared moments.
A desk and high-speed WiFi are available if remote work is needed.
Signature Amenities • Private heated indoor pool house with deck and fireplace • Lighted private pickleball and bocce courts • 1,200 sq ft game & theater room • Hot tub and Jacuzzi tubs • Pool table, air hockey, arcade games, and Golden Tee • Expansive decks with mountain views • Fully equipped kitchen and gas grill • High-speed wireless internet • Washer and dryer
Sleeping Arrangements Main Level Bedroom 1: King suite — sleeps 2
Upper Level Bedroom 2: King suite — sleeps 2 Kids bunk room: two twin bunks — sleeps 4 Loft: queen sleeper — sleeps 2
Lower Level Bedroom 3: King suite — sleeps 2 Game room bunks: two triple twin bunks — sleeps 6
Location • 8 minutes to downtown Gatlinburg • 20 minutes to Dollywood • Easy access to the Smoky Mountains
Silvercreek is professionally managed by Elk Springs Resort with concierge support and on-call maintenance to ensure a seamless stay.
Starter supplies of paper goods and detergents are provided. Guests should bring personal toiletries and pantry items.
Guests must be 21+ to book and sign a rental agreement prior to arrival.
Heated Indoor Pool House with private deck and outdoor Fireplace. Lighted Private Pickleball Court Lighted Bocce Ball Court for evening play Over 4,000 square feet of living area Home Theater Game Room with 9' screen and surround sound Hot Tub 2 Jacuzzi Tubs 2 Arcade Games with over 150 total games Golden Tee with 3 courses Miracle on Ice Bubble Hockey Pool Table Air Hockey Table FREE High Speed Wireless Internet Gas Fireplace 6 Rocking Chairs 7 TV's 1 Big Screen TV 2 DVD/VCR Combo Players 3 DVD Players 1 VCR Player Washer/Dryer Gas Grill 3 Suites with King Beds 1 Kids Bunk Room with 2 Twin Bunks (Sleeps 4 total) Game Room / Theater Room with 2 Sets of Triple Twin Bunks (Sleeps 6 total) 8 Minutes from Downtown 20 Minutes from Dollywood Heritage Homes Signature Silvercreek Custom Log Cabin
Free WIFI, a washer / dryer, iron and ironing board, and paved parking are included for your convenience. All linens and towels are provided as well as a starter supply of paper towels, toilet paper, soaps and detergents.
This cabin is professionally managed by Elk Springs Resort Cabin Rentals in Gatlinburg, TN. We provide concierge service as well as dispatched maintenance and housekeeping should you need assistance during your stay. Feel free to check here for details -or- all our listings at Elk Springs Resort rentals.
Host requires the guest to sign a rental management agreement prior to allowing access to the unit. The agreement details our cancellation policy, terms and conditions. Must be 21 or older to reserve a cabin and person booking my be staying in the cabin.
We provide a starter supply of paper products, detergents and soaps and coffee filters. We do not supply shampoo, conditioner, body wash and there are not pantry items, spices, salt & pepper or coffee included - guests should bring these items.
Our prices include all fees. No hidden fees.
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This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and a deadlock
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
About the area
Gatlinburg
Located in Gatlinburg, this cabin is in a rural area and near theme parks. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Dollywood. Travelling with kids? Don't miss Anakeesta and Gatlinburg SkyPark. Enjoy the area's slopes with skiing, and don't miss out on the ice skating.
Wild Bear Falls Indoor Water Park - 10 min drive - 9.0 km
Ripley's Aquarium of the Smokies - 10 min drive - 8.3 km
Anakeesta - 10 min drive - 8.3 km
Getting around
Alcoa - Knoxville Airport (TYS) - 68 min drive
Restaurants
Southern Comfort - Westgate Resort - 15 min drive
McDonald's - 7 min drive
Lobby Bar - 14 min drive
Three Jimmy's Good Time Eatery - 6 min drive
Little House of Pancakes - 9 min drive
Frequently asked questions
Does Silvercreek: Pickleball, Pool, Theater, Bocce have a pool?
Yes, this property has an indoor pool. Pool types include heated pools.
How much does it cost to stay at Private Full Pickleball Ct | Indoor Pool | Arcade?
As of 5 Apr 2026, prices found for a 1-night stay for 2 adults at Private Full Pickleball Ct | Indoor Pool | Arcade on 25 May 2026 start from £498, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Silvercreek: Pickleball, Pool, Theater, Bocce pet-friendly?
No, pets are not allowed at this property.
How much is parking at Silvercreek: Pickleball, Pool, Theater, Bocce?
On-site parking is available at the property.
What time is check-in at Silvercreek: Pickleball, Pool, Theater, Bocce?
Check-in begins at 3:00 PM.
What time is check-out at Silvercreek: Pickleball, Pool, Theater, Bocce?
Checkout is at 10:00 AM.
Where is Silvercreek: Pickleball, Pool, Theater, Bocce located?
This family-friendly Gatlinburg cabin is located in the mountains, within 3 mi (5 km) of Chapel at Honeymoon Hills and Rocky Top Sports World. Ripley's Super Fun Zone and Little Pigeon River are also within 6 miles (10 km).
Reviews
9.0
Wonderful
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
The cabin kept the kids entertained and the adults as well. We all enjoyed our stayed and all the amenities within the cabin. Great location very close to the arts and crafts district.
Lindsay H.
Stayed 2 nights in Jan 2026
From a partner site
10/10 Excellent
Jenna S.
3 Feb 2026
Best cabin EVER!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was hands down the best and largest cabin my family has ever stayed at! It was the most convenient and hassle free check in/out process by text. The cabin had everything we could’ve needed and more! The pickleball court, hot tub, indoor pool, game room, home theater, truly felt like a luxury experience. My family made memories here that we will remember forever!!! You will NOT regret booking at Silvercreek!
Jenna S.
Response from VrboOwner on 4 Feb 2026
Thank you so much for your kind words! We’re thrilled to hear that your family had such a memorable stay and enjoyed the amenities and seamless check-in experience. Creating a relaxing, luxury getaway where families can make lasting memories is exactly what we strive for. We’d love to welcome you back to Silvercreek anytime!
From a partner site
10/10 Excellent
Kelsey G.
8 Sept 2025
Incredible Getaway for a big Group!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We stayed with 3 families and had PLENTY of room! Everyone was entertained (air hocked, pool, arcade games, movie theatre, hot tub, indoor pool, and more!) and we had so much to do we never felt like we needed to leave the cabin. It was cozy, something for every age, and everyone had a comfortable space to sleep. Can't wait to come back!
Kelsey G.
Response from VrboOwner on 9 Sept 2025
Thank you for your wonderful review! We are thrilled to hear that the cabin was a perfect fit for your group and that everyone — from kids to adults — had plenty to do and space to relax. Its great to know the amenities kept everyone entertained and that the cozy atmosphere made it feel like home. We love hearing that you didnt feel the need to leave the cabin — thats exactly the experience we aim to provide! We cant wait to welcome you all back for another unforgettable stay. Remember, as a repeat visitor you will save 10% on future stays. Hurry back!
Verified
6/10 Okay
Olivia H.
19 Oct 2025
Liked: Check-in, communication, location
The cabin had a great amount of space and overall worked for what we wanted for the weekend. When we booked, there were two hot tubs advertised, and we only found one upon our stay. The featured pickleball court was also run down with poor fencings to protect from balls and people falling off the court into the nature below. On our last night, we also found black mold in one of the bedrooms and the indoor pool. Small things, but the place had a great kitchen and lots of other sources of entertainment.
Olivia H.
Stayed 2 nights in Oct 2025
From a partner site
10/10 Excellent
A guest from Mandeville, LA
25 Apr 2025
50th vow renewal with kids and grandkids
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Such a great time with the kids in this cabin. So much fun playing games, swimming and hot tubbing.
A guest from Mandeville, LA
Response from VrboOwner on 28 Apr 2025
Thank you for sharing your special celebration with us, Marian! We are thrilled you and your family had such a fun and memorable time at Silvercreek. We hope to host you again soon! Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are waiting to be made!
We really enjoyed staying here. House was as described and had great amenities and included kitchen appliances. Easy check in process and everything worked perfectly in the home.
We had an amazing time at Silvercreek and loved all the amenities the cabin provided. The outdoor fireplace is on a timer FYI so you need to activate that first to get the gas and electricity going.
Antonio M.
Stayed 2 nights in Sep 2023
From a partner site
10/10 Excellent
Gregory S.
15 Jul 2025
Family Celebration
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We would absolutely recommend this amazing property! Family celebrated our 50th Wedding Anniversary and had just a fabulous time. There was amenities for everyone from 70+ year olds to 10 year olds. Swimming, pickleball courts, pool, air hockey, video games, movie theater, and space, space, space!! Outdoor BBQ and dining room to accommodate all of us. The outdoor deck and fireplace was epic!! Property management contacted us to ensure that we had everything we needed. Highly recommend this property.
Gregory S.
Response from VrboOwner on 17 Jul 2025
Thank you so much for sharing your experience and for choosing us to celebrate such a special milestone, Gregory and family! We are so very thrilled to hear that the property offered something for everyone in your group — from fun amenities to plenty of space to gather and relax. Its wonderful to know the outdoor areas and management support made your stay even more memorable. We truly appreciate the recommendation and hope to welcome you back for future celebrations! Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are awaiting to be made!
Archival
10/10 Excellent
Rick S.
28 Aug 2016
Excellent service.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Lovely home and great location. The seven of us had a great time.
Rick S.
Stayed 4 nights in Aug 2016
Response from VrboOwner on 19 Jul 2023
Thank you for taking the time to share your experience with us! We thank you for choosing Elk Springs Resort as your lodging choice and hope you will consider staying with us again during your next visit to Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!
From a partner site
8/10 Good
Jessica E.
21 Sept 2025
Family Trip with Grandparents
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin overall is amazing! We really didn’t spend much time at the cabin itself but we’re out running around but when we were there the kids LOVED the Hockey Game as well as all the other games. The pool was a big hit but was a little cloudy and turned my young daughter’s hair light green after only swimming in it 2 times. The kitchen was well stocked and plenty of extra blankets for everyone. I will say if you have a larger group, bring extra toilet paper or plan to buy some. They gave us 1 roll per bath for a full week with 9 of us and it didn’t last. You will hear the people above you if you're sleeping on the main or lower level, the floors are very loud. But overall we enjoyed our stay here! Very quite nice area.
Jessica E.
Response from VrboOwner on 23 Sept 2025
We’re glad to hear you had an enjoyable stay and that the kids loved the hockey game, other activities, and the pool—despite the minor issue you mentioned. We truly appreciate your comments about the well-stocked kitchen and the overall comfort of the cabin. We do apologize for the inconvenience with the pool water and will have our maintenance team check the chemical balance to ensure it’s clear for all guests. We also appreciate the feedback regarding supplies—we provide a starter set of essentials, and do make guest aware that once these items are gone it is up to the guest to replenish. As for the noise, we know sound can carry in multi-level cabins, and we’re exploring ways to improve insulation and minimize disruptions. Thank you again for staying with us—we’d love the chance to welcome you back in the future!
From a partner site
10/10 Excellent
Dana S.
2 Aug 2024
Smith Summer vacation
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin was very spacious, clean and had so many things for the family to enjoy. The grandkids spent hours in the pool. as well as the game room. The adults enjoyed the fireplace areas and large rooms.
Dana S.
Stayed 2 nights in Jul 2024
Response from VrboOwner on 3 Aug 2024
Thank you for your review. We are thrilled to hear your family enjoyed the spacious, clean cabin and its amenities. It is wonderful that the grandkids loved the pool and game room, and the adults enjoyed the fireplace areas and large rooms. We look forward to welcoming you back for another memorable stay. Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are waiting to be made.
From a partner site
10/10 Excellent
A guest from Arrington, TN
7 Oct 2023
Soccer team haven
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
For the past several years, our soccer team has stayed in several Elk Spring cabins. These cabins never disappoint! They are clean, well-maintained, have great amenities in each cabin and are a great location for us. We love them, and keep coming back!
A guest from Arrington, TN
Response from VrboOwner on 8 Oct 2023
We're absolutely delighted to be your go-to choice for accommodations! We're thrilled that you've consistently enjoyed your stays with us and appreciate your kind words about our cabins and amenities. It's always a pleasure to host your soccer team, and we look forward to welcoming you back for many more stays in the future!
From a partner site
8/10 Good
Tracy H.
5 Jan 2025
Large Cabin but pictures over sale property
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Large cabin with several amenities but cabin is dated and layout is not very good. Pictures on website over sale the property. Certainly not worth the price we paid for New Year's holiday.
Tracy H.
Response from VrboOwner on 7 Jan 2025
Thank you for your feedback. We are sorry to hear the cabin did not meet your expectations. We’ wil review your concerns about the layout and photos to ensure accurate representation. Your input helps us improve, and we appreciate you sharing your experience. We hope you were able to enjoy your time spent in our beautiful area.
From a partner site
10/10 Excellent
Stephanie A.
2 Jun 2023
Awesome Experience
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We wanted to give our family a nice weekend to spend together, enjoy themselves and they totally had that experience with this cabin love the space , the amenities that has to offer , and also good communication very helpful, when we need it the trash to pick up they did it in a promptly matter , love that I recommend it 😊.
Stephanie A.
Response from VrboOwner on 19 Jul 2023
We are thrilled to hear of such an amazing experience, Stephanie. It sure sounds like you chose the perfect cabin to relax in and create memories that are sure to last a lifetime. Silvercreek is not only beautiful but has several amenities for everyone to enjoy. We hope you choose to come back and visit us soon. Remember, as a returning customer you will receive 10% off future stays! Thank you!
From a partner site
10/10 Excellent
Pat C.
1 Jan 2023
Christmas in smokies
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Elks Springs Resort and staff made our family Christmas magical. For the first time in years I had all my kids and grandkids under one roof. The cabin was magnificent, the views were spectacular and time with family was unforgettable. We were lo definitely be back
Pat C.
Response from VrboOwner on 19 Jul 2023
Thank you for sharing your experience with us, Patricia. We are delighted to hear that you enjoyed your stay and had a magical Christmas! We strive to be the best and want nothing but for our guest to he happy. We enjoy having you as our guest and look forward to working with you again. Thank you!
From a partner site
10/10 Excellent
Debra G.
4 Aug 2023
Silvercreek Cabin
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Silvercreek had a great setup and everyone in our party had space. Kids loved that the game room was downstairs and right by the pool. I loved that the road was paved!! I was a little disappointed with the view, but it was easy to drive into. I loved that it was quiet and we didn't have neighbors on top of us even though we were close together. Would rent again.
Debra G.
Response from VrboOwner on 4 Aug 2023
Glad to hear you had a wonderful time at Silvercreek! The setup, game room, pool proximity, and quiet atmosphere sound like fantastic highlights. It's great that the paved road and spaciousness added to your experience, even though the view was a bit of a letdown. Overall, it sounds like you'd consider renting again, which is a positive sign.
From a partner site
8/10 Good
Tim M.
17 Dec 2024
Hallmark Holiday
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
A little disappointed that we had to transfer cabins because of maintenance issues with our original selection. Overall we enjoyed ourselves and had a nice trip. You guys have mechanical issues with some of the video games at Silvercreek. The hockey game and the golf game did not work. Again very minor overall the family was happy with accommodations and enjoyed the experience.
Tim M.
Response from VrboOwner on 18 Dec 2024
Thank you for your understanding and patience with the cabin transfer. We are glad to hear that, despite the minor issues, your family enjoyed the accommodations and had a nice trip. We appreciate your feedback regarding the video games at Silvercreek and will have our team look into the hockey and golf games. It is wonderful to know your family still had a memorable experience, and we hope to welcome you back for another Hallmark-worthy holiday! Remember, as a repeat visitor you will save 10% on future stays. See you soon!
From a partner site
2/10 Terrible
Ranjith R.
31 Mar 2023
Needs inprevement
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The rental was decent with good location, accessibility and nice pool area. However the supply of amenities left a lot to be desired. There was not even backup bathroom towels provided besides the one for each bathroom. The same was the case with kitchen towels.
Ranjith R.
Response from VrboOwner on 19 Jul 2023
Thank you for the feedback. We hate to hear that you were disappointed in these aspects of your stay. We do make everyone aware of the amenities in each cabin when the cabins are booked. We also offer washer and dryer amenities so therefore we only provide the amount of towels that the cabin sleeps. We apologize for any inconvenience this may have caused and hope to have you back in the future!
From a partner site
10/10 Excellent
Rochelle H.
24 Jul 2024
Great cabin for large group
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had 3 families for a total of 14 people and there was plenty of space. Lots of room to move around each other in the common areas, to be all together in the same space and not on top of each other. Lots of sleeping options for the kids too. Cabin was very clean. My only suggestion would be to take out the “Mountain View” from the description. It is a beautiful wooded view but a very distant mountain is only visible in the far corner of the bocce ball pit area, not from any balcony, window or deck. Maybe some of the other elk springs cabins can see mountains, just not silvercreek. It is still a lovely location though. We also loved the alarms on the gate and door to the pool house.
Rochelle H.
Response from VrboOwner on 27 Jul 2024
Thank you for your review! We are glad your group enjoyed the spacious, clean cabin and appreciated the sleeping options and pool house safety features. Your feedback on the "Mountain View" description is noted and appreciated. We hope to welcome you back soon! Remember, as a repeat visitor you will save 10% on future stays. See you soon!
From a partner site
8/10 Good
Christopher G.
23 Aug 2023
Fun For the Group
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a group of 11 who stayed in this cabin and we had a great time. We enjoyed the pool and the space made it so we were always gathered together, even when we may be doing different things. Kitchen was great, bedrooms were comfy. We did have maintenance come out to reset the golden tee and the other games, while they did turn on, none of the controls worked and they eventually went dark, seems like they needs some maintenance or new machines altogether. Theater system is great, but there is not cable which is in the instructions but figured I’d call it out. We hooked up laptops and streamed and it worked great.
Christopher G.
Response from VrboOwner on 26 Aug 2023
Thank you for sharing your experience with us, Christopher! We are delighted that you and your group had a fun time at our cabin. It is wonderful to hear that the layout allowed you to gather together while enjoying different activities. We appreciate your feedback about the games, and we will certainly look into the maintenance of those machines. We are glad you were able to make use of the theater system with your laptops. We hope to have you back for more great times in the future! Remember, as a repeat visitor you will save 10% on future stays. Hurry back!
From a partner site
4/10 Poor
18 Aug 2023
Silvercreek cabin
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Overall, nice. The arcade games didn't work. There were no movies for the theater. The basement smelled musty. Not enough trash bags to accommodate 11 people for 3 days. Very little furniture around the deck to accommodate a cabin with this many sleeping arrangements. The washer & dryer are extremely noisy, the shower heads are very low flow and hot water takes forever. The pool however was nice
Response from VrboOwner on 20 Aug 2023
Thank you for the feedback. We apologize for any issues during your stay. We do keep staff on hand 24/7 and would have been glad to send someone out for assistance had we known of these issues prior to this review. We have all of this noted and will be sure to get addressed. Thank you!
From a partner site
2/10 Terrible
21 Nov 2018
Horrible Experience
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Upon arrival found they were adding on and full construction was going on with all the construction workers hammering and beating away. Not the peaceful mountain view just workers. Then when entering cabin there were thousands of bugs on every floor by the windows. There were also wasps and worms.
Response from VrboOwner on 19 Jul 2023
Thank you for taking the time to share your experience with us, Michelle. We are sorry to hear you experienced these issues during your stay. We certainly apologize if the construction caused a problem during your stay. Please know this is only temporary and the construction workers do not work during our resort quiet hours. Please keep in mind, we do offer 24/7 staff assistance during your stay and we are happy to take care of anything that may arise during your visit. Although we do make an attempt to sweep away any insects during each cleaning, in the mountains it is almost impossible to completely eradicate them. The Great Smoky Mountains National Park does breed several species of lady bugs, and this time of year is when they are released into the wild, which may have caused the abundance. We appreciate your feedback.
From a partner site
8/10 Good
Bradley S.
3 Aug 2023
Enjoyable getaway
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall we really enjoyed our stay. There were a few minor issues, but would not prevent us from staying with you again. The sectional couch in living room desperately needs replaced. Very un comfortable. I lost count how many light bulbs were out through out the cabin. Also had issues with arcade games, maintenance came out to take a look. Fixed 1, other had to get part reordered. Next day, 3nd arcade stopped working again, needed maintenance to reset again, didn't even bother messing with as too much of a headache.
Bradley S.
Response from VrboOwner on 5 Aug 2023
Thank you for your feedback! We're glad to hear that you enjoyed your stay overall. We apologize for the minor issues you encountered, including the discomfort with the sectional couch and the light bulbs. We appreciate your patience as we worked on resolving the arcade game concerns with maintenance. Your input is valuable to us, and we'll address these matters to ensure a more seamless experience for your next visit. We look forward to hosting you again!
From a partner site
4/10 Poor
Craig C.
24 Jun 2024
Silvercreek Cabin Rental
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The cabin was in a great location. We were disappointed in the condition of the cabin. We had several children with us and were looking forward to using the theatre system - it did not work the entire time we were there (we even had a repair person come twice - but could not get it to work). The pool area was great; but the outside decks were dirty and in very poor condition. The pictures showed some nice outside furniture; this was not the case - only had four rocking chairs that were chipped and falling apart. The only seating area in the living room was a sectional - it was falling apart - in horrible condition and very dirty. Many of the bed pillows did not have pillow cases on them - could not find any. The pictures made the property look nicer than it was. There were cobwebs in many places on the inside of the cabin.
Craig C.
Response from VrboOwner on 25 Jun 2024
Thank you for your feedback. We are glad you enjoyed the location and pool area. However, we apologize for the issues you encountered with the theater system, outdoor decks, furniture, and cleanliness. Your comments are important to us, and we will address these concerns with our team to improve future guest experiences. We appreciate your honesty and hope to have the opportunity to provide you with a better stay in the future.
From a partner site
6/10 Okay
Gloria A.
25 Mar 2025
Nice cabin
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We had a nice time at the cabin. It was very clean. The bathroom vanities need replaced or at least repaired and painted. The amenities were great. We enjoyed games and especially the pickleball court. The biggest problem we had as the smell in the pool room. It was almost unbearable. When we arrived the HVAC did not appear to be running. We called and they came right away and said a breaker had tripped. The pool was the main reason we picked this cabin so we were very disappointed that the smell never resolved. We even went and got air fresheners and odor absorbers. The other issue we had was the fireplace outside didn’t work. When we had the maintenance man look at it he said he didn’t know about that and shut gas main off. We were looking forward to using that so we were disappointed about that. The other issue was a moldy odor in the basement. The exterior door could all use some better locks. Master bedroom on main level has huge gap at the bottom. Cabin has a lot of good things but could use some attention. Elk Springs staff was attentive and responsive.
Gloria A.
Response from VrboOwner on 1 Apr 2025
Thank you for your detailed feedback. We are glad you enjoyed the cabin’s cleanliness, amenities, and our team’s responsiveness. We apologize for the issues you encountered, especially with the pool room odor and the outdoor fireplace. Your concerns have been noted, and we will address them to improve future stays. We appreciate your insights and hope to welcome you back for a better experience.
About the host
Hosted by Elk Springs Resort Cabin Rentals
Premier Host
They consistently provide great experiences for their guests