Palmetto Dunes Villa - One Level, Walkable Area!

Thank you for taking the time to share your feedback and for recommending Pearl & Pine. We're so glad you and your family enjoyed your stay overall. We do want to sincerely apologize for the delay at check-in. Having the unit ready before check-in time is our standard, and waiting 30 minutes is not the experience we aim to provide. We hope the complimentary late checkout helped make up for the inconvenience. Regarding the washer and dryer, we appreciate you flagging this. We've since inspected both and can confirm they are in good working condition, but we're always grateful to know when something falls short of a guest's expectations. We'd love to welcome you and your family back for a smoother stay next time.

Thanks for the feedback! We’re glad you enjoyed your stay and we always aim for guests to arrive to a fresh, spotless space. We provide a starter set of cleaning essentials like dish soap, paper towels, pods, and a sponge—just the basics to get you going. For longer stays or personal preferences, we recommend bringing along any extras you might need. Our team takes pride in fully cleaning the home between guests, including checking windows and mirrors. That said, Hilton Head’s heat and humidity can occasionally cause condensation or a foggy look, but we’ll absolutely double-check our cleaners and protocols to ensure things stay crystal clear moving forward.