The check in process took 45 minutes. I had two hand the check-in person my phone because they couldn’t figure out the reservation. I had a reservation for three adults. The room I initially got had one bed and one small chair. I went back to change to a different room and indicated that it was three male adults and the reservation stated two beds and a pullout couch the second room that we got which I settled on, had two beds but no pullout couch just a small chair in the corner. I had to make shift a bad out of the small chair in the corner and adamant that I found and the desk chair one of the beds had sheets and the comforter the other bed just had sheets that look like they hadn’t been cleaned in over a week. When I asked for a set of sheets in a comforter for the makeshift bed, I was denied the linens. When I got off the elevator there was trash bags sitting next to the trashcan, which remained there and were added to for the entire three nights of our stay. The pool that they advertise had no water mind you this is the first weekend in June I would’ve expected the pool to be open. The Fitness room on second floor had nothing in it but a broken armoire the breakfast that they served Saturday actually had sausage and hashbrowns. However, the hashbrowns were cold,there were some a few apples and a little juice, but I wouldn’t consider that a breakfast bar. None of the ice machines worked. Staff were all incredibly rude.