Larisse was the deal breaker. On arrival July 12, 2015 , whe noticed 4 of 5 TV didn't work. A/C in the middle of summer was also "barely" blowing. Larisse of course states they all were working all morning, but when she saw that we didn't arrive by 1:30pm, she turned them off to save electricity. What occupancy anticipating guests does this!!!. Of course when we made mention that if the A/C and cable situation could not be rectified we would have to leave to find another 'Place". Larrise's response was, "Ok". Can you say 'customer service oriented!' Larisse states she would get a service personnel over to fix the issues as she has been working at the Villa for 15 yrs and has never had any issues with these appliances. 'Yeah, Right' By now it was dusk, so after traveling since 3am, that morning and w/ 3 children under 12 yrs old, we crashed for the night. Pacified with the use of 2 fans and a promise by the renting agent to get the cable and A/C working 1st thing the next morning.
As one would imagine, we were up and out early the next morning. On returning late that night, the A/C were blowing "cool", 2 TV's were replaced, but the previous remotes were left. Not only could we not view the local news, we could not even watch a movie. Talk about frustrating for all.!!.
The renting agent came and apologized, promised compensation, Instead gave breakfast(milk, juice, toast tea and coffee).
Owner called and apologized, but was too late. Damage done!. Merik and Ms Dorothy had good attitude. Ms Larisse, NOT SO MUCH.