Spacious apartment in the paradise of Tulum

Enjoy a brief walk to La Veleta's lively main street, filled with cafes, restaurants, and bars. We're a mere 10-minute drive to the beach and city center, with stunning cenotes nearby.

Included:
-Breakfast included
-Concierge 09:00 am - 21:00 pm
-Yoga once a week
-Housekeeping*
-Outdoor tub

* Scheduled in advance and restrictions may apply, please ask for more information

This spacious two-story penthouse features 3 bedrooms, 2 bathrooms, and a sofa bed in the living room. The fully equipped kitchen has everything you need for a comfortable stay.

The main bedroom, located on the second floor, has a king-size bed, Smart TV, a outdoor tub, and a private balcony.
The second bedroom, also on the second floor, offers a king-size bed and a small balcony.
The third bedroom is on the first floor and has a king-size bed.
The living room includes a sofa bed and another Smart TV.
Perfect for relaxing and enjoying your stay.

Perfect for families or groups spacious Penthouse in La Veleta ensures a comfortable and memorable stay in Tulum. Packed with amenities and situated in a prime location, it's your ideal home away from home amidst the area's vibrant atmosphere. Experience the best of Tulum with us!


All new bookings include breakfast at our Snack Bar, located right inside the complex.

What’s included?
A varied American/Mexican menu where you can choose between a full breakfast (Smart Start) or a traditional Mexican-style breakfast (Mexican Ritual).

Hours: 8:00 a.m. to 12:00 p.m.
Location: Smart Depas Snack Bar, ground floor.

It’s the perfect way to start your day full of energy and make the most of your Tulum experience.

Note: On Sundays we recharge to keep pampering you the rest of the week, see you from Monday to Saturday!

Luxury amenities:
Three pools and seven plunge pools
Grill stations for coal BBQ
Virtual Concierge service (local recommendations/ trip organizer and in stay assistance) from 09:00-21:00 Monday-Sunday
The concierge may assist you with the following
-Airport transportation
-Chef
-Massages
-Yoga teachers (we provide the mats dont worry)
-Private driver
-And everything that has to do with Tulum!

Soak up the Tulum sunshine from our dreamy rooftop — featuring a one-of-a-kind bridge pool, soothing hydro plunge pools, BBQ stations, and a hammock zone made for golden hour lounging.

On the ground floor, enjoy two spacious long pools perfect for a morning swim or an afternoon splash. Keep up your routine at the fully equipped gym and take advantage of the shared laundry room — perfect for longer stays.

All amenities are available daily from 8:00 am to 10:00 pm. Everything you need for a truly memorable stay.

Our online concierge is available daily from 9:00 a.m. to 9:00 p.m., with an average response time of just 30 minutes. For a smoother experience, we recommend using the APP to communicate with us directly.

Need something outside those hours? Don’t worry — our front desk is available to assist you in person, and our entire staff is always happy to help with anything you may need during your stay. Your comfort is our priority.

If anything comes up during your stay, our skilled maintenance team is committed to resolving it as promptly as possible within working hours. Please report any issues immediately via the APP, preferably with a quick photo, so we can address it efficiently.

Note: Tulum is a magical yet growing destination. This means occasional power outages or internet interruptions may happen from time to time and are beyond our control. Also, being surrounded by lush jungle, spotting an occasional bug is possible.

Still, rest assured — any issues with electricity, water, or Wi-Fi are reported immediately to the proper authorities, and we do everything in our hands to support a fast resolution.

Ready to experience the magic of Tulum with comfort, service, and style? Don’t wait — book your stay now and let us take care of the rest. Your unforgettable escape starts here.


ADDITIONAL RULES

We include one housekeeping visit for stays of 7 nights or more.

Upon check-in, you will be provided with towels, linens, shampoo, conditioner, soap, and toilet paper for your convenience. Our housekeeping team will replenish the shampoo, soap, and toilet paper at no additional cost while their scheduled cleaning takes place. If you wish to change linens and towels has an extra cost and must be requested through the APP via message.

Housekeeping hours may vary and are scheduled one day in advance, offering limited flexibility. Please request the housekeeping service through the APP via message at least 1 day prior.

Please inform us via the APP if you intend to host guests, providing their full names for our records. Note that only 7 people are permitted to stay overnight in the apartment.

Minimum age to make a reservation is 18

No parties. Significant noise or playing loud music after 22:00 pm.

Smoking of any substance inside the unit is strictly prohibited. If evidence of smoking is found, a $250 fee will be charged.

Check-in is at or after 4:00 pm, and check-out is no later than 11:00 am. Early check-in or late check-out is subject to availability and prior approval. Unapproved late check-outs will incur a fee of $100 per hour for each hour past 11:00 am.

For reservations of 7 days or more, we cover a certain amount of electricity and water usage. If you exceed this allowance, the difference will be charged. Before your check-in, we will send you the initial meter readings for both electricity and water, and we will do the same at your checkout.

Please do not remove your makeup or sunscreen with the towels. If there is evidence of stained towels or sheets after your checkout, we will wash them. However, if the stains do not come off, we will have to charge you for a new set.

There are trash containers beside the pharmacy. Please deposit your trash there.

Smart Depas

Regulations for Common Areas

COMMON AREAS: The development includes common areas and the units corresponding to the trustees' rights of each owner. Common areas are those intended for the use of the community to meet collective needs and for recreational or entertainment purposes, also of a collective nature. To promote a clean, orderly, and safe environment in the common areas of the condominium, governed by applicable laws, but not limited to them, the following rules for use and maintenance are established:

A. Smoking is not allowed in common areas without your own ashtray. Cigarette butts must be disposed of in trash cans exclusively.
B. Residents must clean any common area they dirty. This includes, but is not limited to, spills, food waste, and any other type of disorder.
C. Use of Common Bathrooms: In case of causing a blockage in any bathroom of the common areas, it must be reported immediately to the administration for prompt resolution.
D. Garbage must be deposited in designated containers besides the pharmacy. It is allowed to leave closed and hole-free garbage bags outside the main doors of the rented apartment only between 10:00 p.m. and 10:00 a.m. If you dirty the common area, you must take care of the cleaning. In the case of boxes, flatten them.
E. Glass is not allowed in common areas. Pools, swimming pools, sunbathing areas, snack bars, gardens, common roof gardens, machine rooms, laundry rooms, service rooms, maintenance storage rooms, as well as all spaces intended for general facilities and common services.
F. Residents and their visitors must use the common areas during the hours defined by the administration. It is prohibited to carry out activities that disturb the peace of other owners, guests, visitors, or residents.
G. Any person who engages in acts contrary to morality and good manners in common areas will be immediately expelled.
H. At any time of the day or night, it is strictly prohibited to use any device that generates excessive sound or noise that can be heard from one unit to another or in common areas, such as speakers, music systems, TVs, computers, or cell phone calls, which disturb the tranquillity of other residents. Headphones must be used at all times for these activities.
I. From 10:00 p.m. to 8:00 a.m., voices should be regulated, and no noise that disrupts peaceful coexistence throughout the property will be allowed.
J. Physical or verbal acts of violence are prohibited.

GYM USE

A. The hours for gym use will be Monday to Sunday from 7:00 a.m. to 10:00 p.m.
B. Access to this area and the use of gym equipment is exclusively for residents (Owners and Guests) and not for visitors.
C. Personal Hygiene: Before entering the gym, all users must wash their hands. This measure aims to promote a hygienic and healthy environment for all gym users.
D. Use of gym equipment is not allowed for minors under 18 years old unless accompanied by an adult.