Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
last year’s week at the house was spectacular so we been another week for this year. both during COVID so the pandemic shouldn’t be used as an excuse to justify the disappointing experience this year. the house has numerous items missing from the kitchen (glassware, pots, pans) which were replaced upon us flaking a request. then there were many items broken (2 coffee pots, side sink), light bulbs needing to be replaced (bathrooms), not enough towels for 10 people and the towels provided needed to be replaced as they were well-used and stained. the house was not cleaned most evident by the hardwood floors. there was no broom in the house. i had to mop on my hands and knees twice due to bugs being attracted. when people pay 10k a week for house, what we experienced was completely unacceptable and had caused us to not return next year and use akers. the house is awesome however the management company is doing the owners a disservice by providing a subpar service to guests.