> Unless you are a single individual inexplicably renting a 2 bedroom condo, be advised that the stated daily price for this unit is NOT what you will actually be paying. In fact, an additional daily fee will be charged for every individual over one who occupies this unit.
> I normally shy away from leaving negative reviews. However, our experience with the owner of this place created such a nightmare, clouding our anticipated relaxing vacation, that I feel an obligation to warn future travelers.
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> On the same day we made our reservations and paid in full (some 9 months in advance), I messaged the manager and advised him that we might very well invite another couple to join us for a few days during our 3+ week stay in August. The manager/owner responded without objection, and never mentioned any additional charges for our anticipated use of the second bedroom .
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> Then, after arriving and moving in, we did again notify the owner of the expected arrival of our (2) guests, and again, no mention was made of any additional charges. Once our guests arrived, however, the owner immediately insisted we had to pay an additional daily fee for each of the occupants. When I questioned his motives in writing, he insisted this was necessary to cover "additional expenses". Yet, NO SERVICES were provided at any time during our 3 week stay.. no housekeeping; no laundry; nothing. In fact we had to provide ALL consumables during our stay, once the initial 3-day "starter pack" was exhausted. This included paper towels, toilet paper, tissues, trash can liners, cleaning supplies and kitchen and laundry detergents. In fact, the owner even refused in writing to provide a second key for our guests.
I finally had to call the HomeAway help desk, where the agent confirmed that any additional charges levied after acceptance of the initial reservation were inappropriate and unenforceable, so we chose to ignore the almost-daily written admonitions from the owner to pay up.
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During our stay the manager posted total additional charges 75% more than initial, although guests (no more than 2) stayed at our condo a handful of days.
> A few days after our departure, we learned that the owner had disallowed refunding ANY of our deposit.
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> Fortunately, the good folks at HomeAway have intervened to resolve the situation, but we are left with nothing but bad memories of what should have been the vacation of a lifetime. Buyer Beware! Greed and avarice replaced decency