Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Our concierge, McKenzie was outstanding ! Couldn't have asked for better service. Wonderful young lady! We have been staying at the Speakeasy Inn for the past eleven years, nine in the same room. We were extremely disappointed with our stay. The room was tidy, but not clean. Found hair stuck on the wall of the shower. The bottoms of the curtains were filthy from dragging on the floor. Nothing extremely dirty that would have caused us to not want to be there or needed immediate attention.We had to empty our own garbage, we were never asked if we needed anything by the cleaning staff. We tried to communicate with the cleaning staff, but that proved to be futile. We got new towels on the third day, after we texted McKenzie. Thankfully other staff members helped us with coffee replacement! We did not immediately complain about some of the things, hoping that they were just missed and that it would be cleaned the next day. which did not happen the entire stay.We felt that we should not have to contact someone to be at our beckon call for basic hotel services.We understand that it's a new management company and things need to be worked out. We have come to know the Speakeasy to be a friendly, warm and welcoming place. Great staff and ownership! It is such a drastic change for us. Although we were disappointed were our room overall, again the staff, McKenzie, the bartenders, and Lenny are top notch !! We can't stress that enough! Hopefully the necessary changes will be considered.The friendly welcoming feeling seems to have been lost by corporate management. Maybe it's time to enjoy our many wonderful memories there and find a new place for new memories! We will return to the Rum Bar for the best bartenders on the island ! We wish you well.