Verified review
2/10 Terrible
alicia r.
14 Apr 2026
Disliked: Cleanliness, communication
If you’re looking for a space to lay your head and you want to be away from the hustle of the strip this place is fine for that.Other than that I wasn’t happy with my stay. This unit is owned and not serviced by the hotel. Which I knew when booking it so I paid extra for a cleaning fee.. I was then charged twice and the room was not cleaned at all. On the day that it was supposed to be cleaned I messaged the host and they told me that they were going to check in with the hotel and see what was going on. Never heard back about the cleaning. I continuously had to follow up to get responses from the host. I noticed this lack of response only after I checked in prior to that they were quite responsive. . My first night there also I had an early night and wanted to watch some TV. I messaged the host asking them if I had access to Netflix they said no however for some reason the TV was not working properly and I sent them a picture of the TV with a blank screen and some weird stuff happening on it and again no response. The unit is very dated. There are other units in the building that are on this platform that have been updated., and speaking to the other ladies that were staying in these units their hosts were Very responsive. I would probably choose one of those next time.Also have still not received a response from the host regarding the charges. I had to sit on the phone with VRBO to the refund. This place is an external place that uses VRBO.
Stayed 4 nights in Apr 2026