2 story condo with on-site pool, golf, tennis, private deck, AC, & WD

Thank you so much for your kind words! We truly enjoyed having you as our guests and are thrilled to hear that you found us easy to work with. It means a lot to us to provide a welcoming experience, and we hope to see you back in Hilton Head soon!

Hi, Carol, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We appreciate our guests' feedback as a means to improve and will consider this feedback to make necessary upgrades. We hope to host you again soon!

Thank you for taking the time to share your valuable feedback. We are glad to hear that the home suited your needs. We apologize for any noise disruptions you encountered during your stay. Please know we strive to provide every guest with a relaxing stay and while surrounding noise is often out of our control, we always make an effort to remedy noise complaints when notified. Again, we apologize for the impact this had on your visit, and we appreciate this feedback as a means to continually improve. We hope to host you again soon.

Thank you for taking the time to share such detailed feedback. We sincerely apologize for the inconvenience and frustration you experienced, particularly after a long drive and arriving in the evening. We understand how stressful it must have been to encounter issues with the parking passes and entry code when you were ready to settle in. We’re also sorry that the condition of the unit and several maintenance concerns did not meet your expectations. We appreciate you bringing these issues to our attention and are glad that Mat was able to visit and address some of your concerns during your stay. We truly regret that your experience fell short of the standard we strive to provide. As a gesture of goodwill, we would like to offer you a 15% discount on a future stay with us. We hope you’ll consider giving us another opportunity to provide the comfortable and enjoyable experience you expected.

Ashish, thank you for taking the time to share your feedback about your recent stay. We are truly sorry to hear about the issues you encountered. We apologize for the inconvenience caused by the clogged master bathroom sink and the need to repeatedly open the drain stopper. This is not the standard we strive to maintain, and we appreciate you bringing this to our attention. We have shared your feedback with our local operations manager to ensure this issue is addressed promptly. We also regret that we were unable to accommodate your request for a late check-out. We understand how this could have impacted your experience, especially when traveling with kids. Regarding the dust, bugs, and spider issues, as well as the dusty HVAC vents, we are deeply sorry for the discomfort this caused. Cleanliness is a top priority for us, and we are taking your feedback seriously to ensure these concerns are resolved. Your comfort and satisfaction are important to us, and we regret that we did not meet your expectations during this stay. Thank you for your understanding and patience. We hope to have the opportunity to provide you with a better experience in the future.

Hi Amanda, Thank you for staying with us and for taking the time to share your review. We’re glad to hear that the kitchen amenities and cleanliness of the home met your expectations and that the distance to the beach was convenient for you. It’s wonderful to know the TV quality added to your comfort during your stay. We sincerely apologize for the inconvenience caused by the WiFi issue and appreciate your understanding. A special thank you for providing the pool directions — your helpfulness is greatly appreciated and will surely assist future guests. It was a pleasure hosting you, and we truly hope to welcome you back for another wonderful stay in the future.