Pool/Spa 4BR - Parking, Pets OK, W/D + Office Room

To anyone reading this, I took all of these pictures myself and over many years. Also, everything goes into the presentation. I update this property all of the time, nearly every time I go which is several times per month. Below is a highlight of all of the recent updates to the property and an attempt at most recent to further back in dates: In terms of the kitchen appliances: A new fridge was placed in the property in November 2022, dishwasher is new and replaced as of August 2020: 08/03/2020 Purchase $683.26 SEARS HHO INC 7659SEARS HHO INC 7659 activity type - Purchase $683.26; Transaction date: 08/01/2020; Reference number: 24138290215797417777897 Transaction type:PurchaseMerchant category: This review appears to only highlight negative items which is very unfortunate for a proactive owner like me. This is because for some renters no matter how much capital and upgrades are put into a home is there will always be items which people observe and pass negative judgment on. Complete Exterior repaint October 2021, New turf by fence near pool November 2021, New propane heater for hot tub January 2022, New microwave June 2021, New Oven April 2021, New carpeting throughout April 2021, Repainting the entire interior of house October 2020, installing a brand new HVAC unit 8/15/2019, redoing the kitchen cabinets, a major overhaul to the whole yard where the pool is (500 square feet of turf + update to all plants and Palm trees), overhaul to the yard by the driveway (change to a DG ((decomposed granite)) surface), outdoor furniture additions of chaise lounge, 4 new chairs, 1 new glass table, repainting of 4 outdoor chairs and 2 loveseats, redid the entire ducting for the interior of the home June 2019. Proof of these projects is here - "Resurface, repainting and repair of all kitchen cabinets, Doug's SoCal Painting, total Project Amount $2,250" "Paint all ceilings and walls, Paint kitchen and dining area, demo drywall and insulation, Paint other areas, total Project Amount $3,500" "Outdoor Water Efficiency - Drought Tolerant Landscaping, EasyTurf CSLB No. 947142, total Project Amount $11,306" High-Efficiency HVAC Lennox system - Aug 15, 2019 Wecare (Greensky Direct Transaction. Charge $8,100.00) "High-Efficiency HVAC - Duct Replacement, We Care CSLB No. 779604, Total Requested Project Amount $5469" With respect to patio off of kitchen, this deck was reinforced from a construction project during June 2021, all supporting wood and joists were doubled

Hello Kelly and group and thank you for all of the detailed feedback and certainly your recent stay!,It sounds like you all had a good experience for the most part. Take note that whenever possible we mostly do many weeks to a few months rentals at this property. It appears that you made a point to highlight certain items that caught your attention which were not in a positive light. It seems that no matter how grand any home is there will always be items which people observe and pass negative judgment on. While you all have clearly highlighted negative items there were many high expense items upgraded literally days prior to your arrival. In addition, my girlfriend and I made special efforts to create a warm and cheerful July 4th vibe with American flags and other US themed goodies everywhere since your group rented the property for the July 4th holiday and fireworks. It is important and relevant to note that you have the best view in the community for the fireworks. These items were redoing the kitchen cabinets, a major overhaul to the whole yard where the pool is(500 square feet of turf + update to all plants and Palm trees), overhaul to the yard by the driveway(change to a DG((decomposed granite)) surface), outdoor furniture additions of chaise lounge, 4 new chairs, 1 new glass table, repainting of 4 outdoor chairs and 2 loveseats, and finally we redid the entire ducting for the interior of the home. Proof of these projects is here - "Resurface, repainting and repair of all kitchen cabinets, Doug's SoCal Painting, total Project Amount $2,250" "Outdoor Water Efficiency - Drought Tolerant Landscaping, EasyTurf CSLB No. 947142, total Project Amount $11,306" "High-Efficiency HVAC - Duct Replacement, We Care CSLB No. 779604, Total Requested Project Amount $5469"  With respect to your comments on the bedrooms, we actually did a significant upgrade to several bedrooms in March 2019. Two upstairs guest bedrooms received 2 new bed frames and each with a new mattress, a queen and a king. Light furniture additions were also made to all of the bedrooms at this time. Each bedroom bed has 4 white linens, so there are 3 sets of extra white linens per main room bed. This excludes any air mattress or futon bedding, but, this was higher end linens acquired for the main beds. We acquire new linens for the property each 12 months.   "I have two vrbo rentals both in nice higher end vacation spots in another state and we are very concerned about the beds and bedding". This is great and congratulations! You may know that having an additional property requires alot of work and comes with major expenses, so much that they can be overwhelming. This also sounds like you are quite wealthy, congratulations again. However, it is not like everyone can afford higher end on everything inside of a second home. Outside of the major upgrades done just prior to your stay there were also significant repairs for several appliances in the home. These expenses can go on and on, but, this property is its own little resort and is well maintained and well run.       Take note also that prior to your stay and going back to the beginning of 2016 $1000+ fridge, $1200 dishwasher, $500 outdoor lounge/deep bench, outdoor Adirondack style furniture, Z Gallerie designer couches, designer coffee table, designer futon, repainting of all rooms not including kitchen and family area, and a new TV and entertainment system were installed in the house. People from all over the world come back to this lake property all through the year and love it. Last winter a multi millionaire family stayed for 2 months and absolutely loved the property, continually referred to it as "beautiful" and left us a 5 star review.

This review is surprising and saddening to see because I provided what I thought was superior service to this group. There were odd things that popped up nearly every day which was very unusual (internet issue, neighbor propane odor issue and otherwise uncontrollable events). The biggest problem and concern with this review is that it is entirely factually incorrect in terms of the kitchen appliances. The refrigerator is a Kitchenaid fridge which is only a few years old and I took out and replaced the dishwasher 3 times since the middle of July. I first purchased a new dishwasher in July and then this dishwasher failed, I then put back in the old dishwasher (Kitchenaid) which started to work again. I did not inform this group of all of the appliance work on the dishwasher and they did not inform me of what day the dishwasher stopped working. I actually replaced the original dishwasher on August 8 2020. Proof of purchase of these dishwashers are below: 08/03/2020 Hide additional information for activity type Purchase $683.26 SEARS HHO INC 7659SEARS HHO INC 7659 activity type - Purchase $683.26; Transaction date: 08/01/2020; Reference number: 24138290215797417777897 Transaction type:PurchaseMerchant category:DEPARTMENT STORESExpense category: Retail Stores 07/16/2020 debit cards - $330.91 SEARS HHO INC 7659 07/14 PURCHASE TORRANCE CA $330.91 SEARS HHO INC 7659 Description: SEARS HHO INC 7659 Merchant category:Department Stores Merchant category code:5311 This review appears to only highlight negative items which is very unfortunate for a proactive owner like me. This is because for some renters no matter how much capital and upgrades are put into a home is there will always be items which people observe and pass negative judgment on. While you all have clearly highlighted negative items there were many high expense items upgraded within the last year. These items were repainting the entire house around Thanksgiving 2019, installing a brand new HVAC unit 8/15/2019, redoing the kitchen cabinets, a major overhaul to the whole yard where the pool is (500 square feet of turf + update to all plants and Palm trees), overhaul to the yard by the driveway (change to a DG ((decomposed granite)) surface), outdoor furniture additions of chaise lounge, 4 new chairs, 1 new glass table, repainting of 4 outdoor chairs and 2 loveseats, and finally we redid the entire ducting for the interior of the home. Proof of these projects is here - "Resurface, repainting and repair of all kitchen cabinets, Doug's SoCal Painting, total Project Amount $2,250" "Paint all ceilings and walls, Paint kitchen and dining area, demo drywall and insulation, Paint other areas, total Project Amount $3,500" "Outdoor Water Efficiency - Drought Tolerant Landscaping, EasyTurf CSLB No. 947142, total Project Amount $11,306" High-Efficiency HVAC Lennox system - Aug 15, 2019 Wecare (Greensky Direct Transaction. Charge $8,100.00) "High-Efficiency HVAC - Duct Replacement, We Care CSLB No. 779604, Total Requested Project Amount $5469" With respect to these comments on the handrail - this is a custom built stairway from the deck off of the kitchen which goes down to the pool. The property is on a steep hill (this is also why the view is WORLD CLASS) so some stairs are steep. Any concerns on these stairs or the hand rail can be alleviated by using the alternate stairway. I use the alternate stairway all the time at the property - it is located by walking along the south exterior of the property and they are concrete stairs which are not steep and no hand rail is needed. With respect to the comments on the bed, a thorough inspection on 8/15/2020 (the day of checkout) shows 1 wooden plank which came undone from the hollywood iron frame. This bed has the whole bottom with planks where it is almost a sheet of plywood protecting the box spring, these planks are 1" thick and 4 - 5" wide. We also did significant upgrades to several bedrooms during 2019. There are 3 new bed frames and each with a new mattress, 2 queen and 1 king. Other furniture additions were also made to all of the bedrooms during 2019. Each bedroom bed has 3 - 4 sets of linens, so there are 3 sets of extra white linens per main room bed. This excludes any air mattress or futon bedding, but, this was higher end linens acquired for the main beds. We acquire new linens for the property each 12 months. In addition to all of these upgrades listed solar power equipment was installed on the property during 2018. Solar power is a large expense, approximately $35,000. Considering just the items listed this is close to $100,000 in upgrades and equipment for the property. This also does not include all of the costs associated with the pool. Outside of the major upgrades done just prior to your stay there were also significant repairs for several appliances in the home. These expenses can go on and on, but, this property is its own little resort, is very actively maintained and very actively managed. Take note also that prior to your stay and going back to the beginning of 2016 $1000+ fridge, $500 outdoor lounge/deep bench, outdoor Adirondack style furniture, Z Gallerie designer couches, designer coffee table, designer futon, repainting of all rooms not including kitchen and family area, and a new TV and entertainment system were installed in the house. People from all over the world come back to this lake property all through the year and love it. Last winter a multi millionaire family stayed for 2 months and absolutely loved the property, continually referred to it as "beautiful" and left us a 5 star review.