Views of Mont Blanc. Spacious 3 bed 2 bath near Plagne 1800. Free bus

We are really pleased you had a wonderful Christmas in our chalet. That view really is a delight! We look forward to welcoming you back again next season.

Thank you for your 5* review. We are delighted you enjoyed your stay. The free bus service is certainly reliable. We hope to welcome you back again.

The wifi in the area did unfortunately go down during your stay, however there was ‘in resort’ assistance - Kate organised an engineer and met with him, they were on site for nearly two hours to fix the issue. All was complete by the Wednesday. I know you were unfortunate and your car broke on route to resort and you therefore had a hire car that was not fit for the mountain. It is a legal requirement for cars to have either winter tyres or have snow chains / snow socks as indeed if there is snow or ice on a mountain road at 1760m in the winter season it could prove tricky to get to the main door without them. If you have walked the two minutes up from the bus stop, we find the access through the garage is a convenient way to get to the chalet - up 3 flights of stairs (dropping off your skis in the cave on the way up) this saves you walking round the road. Although some people do use cars in the resort many guests (including ourselves) use the free buses. There is a bus that goes up to Plagne 1800 & Plagne centre every hour - if you miss the bus you can get the bus 25 minutes later that goes down to La Roche chairlift that then takes you up to Aime 2000. Or of course there is a track you can ski from the bus stop that takes you to the red run down to the same chairlift. We are pleased to hear you found the beds comfortable and therefore had a good nights sleep. And agreed, the kitchen is well equipped Thank you for staying : )

Thank you. We are so pleased you enjoyed staying at our chalet. We hope to welcome you again - winter or summer!

We are pleased you found the location so convenient. We look forward to welcoming you back again another year : )

This is an unfair review and we are really disappointed : ( Unfortunately the booking site’s IT system read ‘hairdryer’ and allocated the symbol for a tumble dryer but they emailed the guest immediately to apologise for THEIR mistake so it is a shame we have been penalised for this. I have never mentioned that we have a BBQ (a BBQ is not allowed in a wooden chalet) or a washing machine so again it is unfair that we receive negative comments on this. We did however arrange for alternative convenient laundry facilities for the guest but they declined. I sent clear pre arrival instructions a few days before the guests arrival with clear directions including ///what three words. If the guest had concerns then they could have responded to my messages but they never did. The table on the balcony is a regular picnic bench as shown in the photographs so just as comfortable as any other picnic table? We don’t state there are deckchairs to use but all guests are welcome to use any additional equipment/furniture provided. Our site manager is amazing and had prepared the chalet to a high standard including ensuring the hot water was on!

We are so pleased you had a wonderful time and enjoyed our apartment and the magnificent view. We look forward to welcoming you back again another season

There has been a problem with the wi-fi locally recently so I am sorry to hear that it caused an issue for you. if you had let me know during your stay I would have been able to report it and get it fixed. Unfortunately all of The Alps have suffered from unusually warm weather this season and therefore not a lot of snow. Thankfully the temperatures have now dropped and the snow is falling. We are pleased you liked the chalet

Merci. Nous sommes ravis que vous ayez passé un merveilleux moment. La vue est vraiment superbe ! Nous espérons vous accueillir à nouveau - été ou hiver.

Thank you for your 5* review. We are pleased you had a great time and accessed the track to the red run as an alternative to the free bus. There is no raclette in the apartment but it is possible to hire one that can be delivered to your door. We hope to welcome you again - summer or winter

Thank you Darren. Yes indeed, the apartment is very comfortable with lots of space for 6 guests. We are glad you enjoyed your stay and we hope to welcome you again soon - winter or summer!

We are delighted you had a great stay and we look forward to welcoming you back again

Merci d'avoir séjourné dans notre appartement. Nous sommes ravis que vous ayez passé un si bon moment et que vous ayez apprécié la région et les activités pendant les mois d'été. Nous espérons vous accueillir à nouveau.

nous sommes ravis que vous ayez passé de bonnes vacances et que vous ayez adoré le chalet. nous sommes impatients de vous accueillir de nouveau une autre année - hiver ou été.

Merci pour vos commentaires et nous sommes ravis que vous ayez apprécié votre séjour. En réponse, je peux confirmer qu'il y a des places de parking gratuites directement à l'extérieur du chalet et même en haute saison, nous n'avons jamais eu de problème de stationnement. Il n'est pas indispensable d'avoir une voiture dans la station, beaucoup de nos clients, y compris les familles, utilisent le service de bus gratuit régulier qui vous emmène dans les différentes stations. J'apprécie qu'il y ait peut-être de la glace sur les routes mais c'est à prévoir en hiver, les routes sont souvent salées. Nous avons généralement un local à skis disponible pour nos clients, mais en raison des restrictions de Covid, le domaine skiable de La Plagne a été fermé. Nous mettons également à disposition de nos hôtes de grands plateaux pour ranger les chaussures de ski et les chaussures de marche à l'intérieur du chalet. Le local à skis était donc utilisé pour stocker certains objets qui se trouvent habituellement dans le chalet, il nous a été demandé de les retirer afin de suivre les directives strictes de covid. J'apprécie que certains articles aient dû être remplacés dans la cuisine, ce que nous avons fait immédiatement lorsque vous nous avez informés. Nous nous rendions généralement dans notre chalet 2 à 3 fois par an pour vérifier et remplacer les articles si nécessaire. Malheureusement, en raison des restrictions de voyage de Covid, nous n'avons pas pu le faire l'année dernière. Merci une fois de plus.

Thank you for your lovely comments. We are pleased you had the opportunity to enjoy our apartment. We look forward to welcoming you back either in the summer or on another skiing holiday in the future. Stay healthy Kind regards Helen