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Beachfront 4 Bdrs. Penthouse with Private Pool, Chef, Housekeeper

Photo gallery for Beachfront 4 Bdrs. Penthouse with Private Pool, Chef, Housekeeper

A beachside room with a wicker sofa, a small pool, and a view of the ocean.
A room with a TV, wooden flooring, a sofa, a coffee table, and a view of the ocean.
A room with a large glass wall offering a view of the beach and ocean.
A pool area with blue tiled steps, lounge chairs, and thatched umbrellas.
A resort with a thatched-roof building, palm trees, and a paved walkway.

Reviews

9.6 out of 10
Exceptional

Highlights

  • Family fun awaits
    Top-rated for families.
  • Beach equipment
    A rare find — beach equipment ready to go for your days by the sea.
  • Centrally-located
    You're never far from where you need to be with this convenient location.

Popular amenities

  • Balcony or patio
  • On beach
  • Massages in spa
  • Private pool
  • Limo or town car service available
  • Toys

Explore the area

View in a map
Playa morelos, MEX
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪5 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪5 min drive‬
  • Place, Paradise Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Rooms & beds

4 bedrooms (sleeps 9)

Bedroom 1 Master Bdr

1 King Bed

Bedroom 2

1 King Bed

Bedroom 3

2 Single Beds

Bedroom 4

2 Single Beds, 1 King Bed and 1 Crib

3 bathrooms

Bathroom 1

Soap · Towels provided · Toilet · Shower only · Shampoo · Hair dryer

Bathroom 2

Soap · Towels provided · Toilet · Shower only · Shampoo · Hair dryer

Bathroom 3

Soap · Towels provided · Toilet · Shower only · Shampoo · Hair dryer

Spaces

Deck or patio
Porch or lanai
Kitchen
Balcony
Separate dining area
Garden

Add dates for prices

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9.8 out of 10, Exceptional, (34 reviews)
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About the area

Playa del Carmen

Located in Playa del Secreto, a neighbourhood in Playa del Carmen, this holiday home is near theme parks and on the beach. Travellers eager for a bit of culture can stop by Cirque du Soleil Boutique at Vidanta Riviera Maya, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Travelling with kids? Consider Temazcal Natura, or check out an event or a game at El Rey Polo Country Club. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and horse riding nearby.
View more Holiday homes in Playa del CarmenOpens in a new window
Map
Playa morelos, MEX

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 5 min drive - 3.9 km
  • Playa Paraiso Golf Course - 5 min drive - 4.3 km
  • Paradise Beach - 8 min drive - 5.6 km
  • Nicklaus Design Golf Course - 8 min drive - 4.3 km
  • Maroma Beach - 14 min drive - 9.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 32 min drive

Restaurants

  • ‪El Mar Y Tierra - ‬6 min drive
  • ‪La Hacienda - ‬7 min drive
  • ‪Steak House - ‬9 min drive
  • ‪Le marché - ‬6 min drive
  • ‪El Cocotal - ‬6 min drive

Frequently asked questions

Does Beachfront 4 Bdrs. Penthouse with Private Pool, Chef, Housekeeper have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Beachfront 4 Bdrs. Penthouse with Private Pool, Chef, Housekeeper?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Beachfront 4 Bdrs. Penthouse with Private Pool, Chef, Housekeeper on 7 Aug 2027 start from £2,411, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Beachfront 4 Bdrs. Penthouse with Private Pool, Chef, Housekeeper pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beachfront 4 Bdrs. Penthouse with Private Pool, Chef, Housekeeper?

On-site parking is available at the property.

What time is check-in at Beachfront 4 Bdrs. Penthouse with Private Pool, Chef, Housekeeper?

Check-in begins at 4:00 PM.

What time is check-out at Beachfront 4 Bdrs. Penthouse with Private Pool, Chef, Housekeeper?

Checkout is at 10:00 AM.

Where is Beachfront 4 Bdrs. Penthouse with Private Pool, Chef, Housekeeper located?

Nestled on the beach, this Playa del Secreto holiday home is within 3 mi (5 km) of Playa Paraiso Golf Course, Paradise Beach and Nicklaus Design Golf Course. Cirque du Soleil Boutique at Vidanta Riviera Maya is 2.2 mi (3.5 km) away.

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 19 out of 24 reviews
Rating 8 - Good. 3 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.2/10

Cleanliness

9.2/10

Check-in

9.4/10

Communication

9.6/10

Location

9.2/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Incredible vacation destination!

Me and my family had the best time at casa chanty, we hope to visit again. Everyone was very nice and helpful, and we had everything we needed!
Stayed 10 nights in Jul 2022
Response from VrboOwner on 19 Jun 2023
Dear Caryle, Thank you very much it was a pleasure to have you as our guests you have a wonderful family and I am very happy that you liked the place, for me it is a satisfaction, I’m very glad to hear that, thank you so much , you were wonderful
Verified review

8/10 Good

Liked: Cleanliness, location
Disliked: Communication

Great location between Cancun and Playa Del Carmen

Very nice setting and great views, quite. The staff and help listed as available was a little over stated.
Stayed 8 nights in Mar 2024
Response from VrboOwner on 1 Sept 2024
Thank you so much from the bottom of my heart for the lovely review. I apologize for the delayed response. I really appreciated that you took the time to write it. Thanks again. Best regards, Cristina"
Verified review

10/10 Excellent

fabulous experience

The best place and experience ever loved it!!
Stayed 7 nights in Dec 2018
Response from VrboOwner on 19 Jun 2023
Thank you very much for the review you left us and sorry for the delay in answering, I really did not know where to answer after so much I have now found how to do it, I wanted to tell you that every comment every criticism every suggestion are really important for us but our goal is to do in so that you have spent a nice holiday and you have a good memory left. We thank you again and wish you many beautiful things, Best regards Cristina Massalongo
Verified review

10/10 Excellent

Great location and great view

We had a wonderful week at Casa Chanty. The view and location were great. Two families with 5 kids stayed in the penthouse and the space was perfect. I highly recommend it. Thank you to Alberto and Damien for all the help.
Stayed 7 nights in Nov 2018
Response from VrboOwner on 19 Jun 2023
Hi Josee thank you very much I'm really glad you had great time! I thank you so much for leaving a review so beautiful. I wish you many beautiful things to the whole family and a happy 2019 in advance. many thanks again Cristina
Verified review

10/10 Excellent

Exceptional

This is a wonderful blend of natural beauty, fun and convenience. The property is extremely well run and well supplied. Alberto and his staff are friendly, knowledgeable and eager to see you have a good time. They are great hosts.
Stayed 6 nights in Jan 2019
Response from VrboOwner on 19 Jun 2023
Dear Charles Thank you very much for the review you left us and sorry for the delay in answering, I really did not know where to answer after so much I have now found how to do it, I wanted to tell you that every comment every criticism every suggestion are really important for us but our goal is to do in so that you have spent a nice holiday and you have a good memory left. We thank you again and wish you many beautiful things, Best regards Cristina Massalongo
Verified review

10/10 Excellent

casa chanty

we were in playa del secreto for a wedding a few houses down the beach. our stay in the penthouse could not have been better. amazing view, great outdoor space, awesome little pool i didnt think we would use but we did, A LOT! its the widest and sandiest spot in playa del secreto, so thats great too. also great not having a neighbor directly to the north or the south (very private)
Stayed 7 nights in Apr 2019
Response from VrboOwner on 19 Jun 2023
Thank you very much for the review you left us and sorry for the delay in answering, I really didn't know where to answer after so much I have now found how to do it, I wanted to tell you that every comment every criticism every suggestion are really important for us but our goal is to do so that you spent a nice holiday and have a good memory left. We thank you again and wish you many beautiful things, Best regards Cristina massalongo
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Paradise Plus

Overall we loved it. Situated right on a gorgeous white sand beach - no need for any water shoes. The water was beautifully clear and warm, but still refreshing and a much needed reprieve from the Mexican heat. It is quite windy there making it almost impossible to play card games outside unless we wanted to play nothing but '52 pickup' - lol. However the wind had a lovely cooling effect. As far as privacy goes there were other people on the beach, but nothing compared to the resort areas; we enjoyed a lot of privacy. The only thing that was a bit of a disappointment was there was nothing close by you could walk to such as shops or restaurants and bars. In order to get to any of those you need transportation. The good news is that it isn't a far drive to Puerto Morales or Playa Del Carmen. Regarding Casa Chanty it had everything we needed as well as unmatched ocean views - day and night. We found it to be quite wonderful, especially the service we received from Alberto and Damian. They looked after all our needs promptly and very satisfactorily. One more thing...Chef Beto is a must!! He is very friendly, provides excellent food, service and is reasonably priced.
Stayed 14 nights in Feb 2025
Verified review

6/10 Okay

Overall we were underwhelmed by our stay at casa chanty. First off the beach/water look nothing like the photos taken if you visit in October. The water is murky(not at all the emerald green in the pics) and the beach was covered in black seaweed. To find a nice beach we had to travel up to playa delphines in Cancun. They ask you to turn the ac off if you leave for the day but even the days we stayed in the main part of the house never got cool. Some days were worse than others but none would I call it a comfortable temp in the main house. The bedrooms thankfully did stay cool. That leads me to the next issue, the bedroom (sliding) doors didn’t have locks! This might not be an issue for all but as parents traveling with kids and extended family members we wanted to have a little privacy. The last thing I’ll say about the penthouse is rhey advertised washer and dryer but they are one and the same machine and the dryer took 4 hours to dry one small load of laundry. This is not ideal for a 4 bedroom house since you’d expect a lot of laundry to be done. We also spilt our time downstairs in the sun suite and overall I think I liked it better, it had door locks and the ac got the rooms comfortable. I am thankful we only had people upstairs one night of our trip because you could hear every foot step, chair moving, and even them talking. Also there was no dryer at all down there. Yet still I’d take the bottom part of the house over the top any day
Stayed 6 nights in Oct 2025
Response from VrboOwner on 27 Nov 2025
Dear Courtney, thank you for your review and I’m very sorry your experience did not fully meet your expectations. as you know a strong hurricane hit Jamaica and part of Cuba. After such an event it is normal that the sea becomes murkier and more seaweed appears on the beach. The Caribbean is affected by hurricanes and tropical storms from August to late November, so conditions can sometimes differ from the photos, which are not edited and show how the sea normally looks, and how it looks again now. Regarding the washer/dryer, it is a modern combo machine designed mainly for light summer clothes; if it is filled with heavy towels it naturally takes longer, which is why we also provide outdoor lines and a drying rack. The temporary A/C issues were caused by work on the main electrical transformers in Playa del Carmen, so the area was running on reduced power and we even had to use a generator for a day; unfortunately this was beyond our control. Finally, the bedroom sliding doors do have locks: you simply turn the knob to engage the latch. We have been renting in Playa del Secreto for 30 years and very rarely receive similar complaints, but your feedback gives us the chance to explain these circumstances to future guests. I wish you all the best. Thank you again for being a valued guest
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful location

I truly loved this location. We wanted a quite area away from crowds and we got it. Very few beach walkers and no venders. Alberto was present and showed us up to our unit. We were on the top unit. There is a unit below us as well as a studio down the driveway. The unit was very clean and spacious. The kitchen is well-appointed. They had a water dispenser with large jugs and replaced as needed. Plenty of lounging furniture. The balcony had a table with 4 chairs. I would worn those with children that the spiral staircase to the second floor loft may be a hazard. For adults you must be careful when reaching the top...there are 2 beams you must go under and it's very easy to bump your head. Doable but you must be careful. I don't think there is a remedy due to the design of the unit but just be aware of those that will be sleeping in that area. There was a paddle board and two kayaks to use as well as several water toys for children and adults. We didn't use the pool due to the weather but it was kept very clean. The outdoor shower and hose was great to rinse off with. We had a housekeeper come three times for the week and he did a great job including doing the dishes. We had Chef Beto come in twice. I highly recommend having the welcome dinner. We were tired of travel and it was perfect. Very devious and plentiful! We had leftovers for days! Christina was very prompt with her responses and very accommodating. She truly wanted to please us!
Stayed 7 nights in Jan 2023
Response from VrboOwner on 19 Jun 2023
dear Michelle thank you for the nice Review, my desire is to know that you liked everything and that you enjoyed your holiday, this is the most important to me, thank you very much for sharing your experience. I wish you many beautiful things. sincerely Cristina
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful Property (with minor surprises)

This is a beautifully situated, private, and secluded casa. The entire Playa del Secreto community is secured by a guarded entrance and safely well off the main road. The beach is clean white sand with picturesque turquoise water that one can swim, boogie board or kayak. The beach is safe, private and limited to residents only - and without vendors. The penthouse suite is well situated high above the beach with stunning views through floor-to-ceiling windows or off the patio. There is a separate barbecue common table area that is well lit and available for use as well. While the listing alludes to a pool and beach area associated with the house, neighboring Playa del Secreto properties also utilize Casa Chanty for beach access and pool use. The pool area was not particularly inviting with toys and children’s items strewn about and pool is not heated which overall was not an issue as the ocean water is not cold. The penthouse itself is clearly well-designed although downstairs neighbors can be heard clearly in the morning and evening hours. The sea air is obviously hard on anything but loosening floor tiles, corroded door hardware and the like were also not anticipated. A very well-designed kitchen has also seen better days with cupboards loosening creating noise when operating. The upstairs bedroom area is accessed via a spiral staircase that upon reaching the top, a structural cross-beam greets you straight in the head ensuring that the upstairs beds are utilized solely by little ones. Overall, our experience could be summed up as good to nearly great – Alberto, Damien & Tony were great and made our visit wonderful. However, just due to the aforementioned surprises, would love to have given this site 4.5 or 4.75 stars as the surprises were not insurmountable and the location more than made up for these. It was just the expectation of something truly more that left us feeling not underwhelmed but also not overwhelmed.
Stayed 7 nights in Dec 2021
Response from VrboOwner on 19 Jun 2023
Thank you very much for taking the time to this beautiful Review I am very grateful to you, I read the positive things and I also took note of the negative things for which of course I wanted to postpone that unfortunately the metal parts in a beachfront house quickly oxidize and must be replaced every 4/5 months because unfortunately salt ruins everything, ... including TV, fridges, conditioned air and many other things. As for the pool of Casa Chanty must be used only by people staying in Casa Chanty I can not understand who may have used it was probably a mistake made by some confused customer who thought it was a beach club which is not .....I reported this fact to Alberto I probably repeat it was some customer who thought he could use the pool this usually never happens instead for toys if there are families with children it can happen. I'm glad, however, that overall you liked the house and the location , the security service, the beach and also the assistance from our staff for us all this is very important and we thank you very much goodbye Cristina
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Better than all-inclusive resort!

My hubby and I stayed at Palafitos over the water bungalows in Cancun in April. And while beautiful, we’d pick Casa Chanty over ANY resort. First, the location and the privacy is perfect. Far enough away from Cancun to get away from the tourist traps but a quick drive if you want to hit Cancun at any time. Second, the penthouse made us feel at home. The layout, the gathering spaces, and the incredible view led our group to gather together to just soak up the atmosphere and each other. Third, Cristina, Alberto, and Beto were all WONDERFUL communicators. I knew exactly what to expect, where to go, and who to contact with questions. They were all fantastic. PLUS, Alberto’s 3 dogs were a little piece of home when we were missing our own fur babies! They were a welcome addition to our group! Fourth - location, location, location! Rent a car and go do and see all that the area has to offer. We did. Best adventure and memories we’ve had in a long time. Puerto Morales is 10 minutes away and the restaurants and open air bars along the beach are all fantastic. PLUS, you can find all the popular tours and activities right there on the beach!! And for about 1/4 of the cost elsewhere. So give back to the locals in TIPS! Be generous because it’s the right thing to do. Fifth - all of the bedrooms have A/C and the rooms get COLD. One of the rooms has blacked out windows to reduce the heat in that room. We could have slept for DAYS in there. Except we didn’t want to miss one minute of daylight!! There is an A/C in the living room, but don’t use it! Just open the doors and TA-DA . . . Cool air blowing through the entire living area. Last, but not least - CHEF BETO. He absolutely made our vacation head and shoulders above the bungalow resort stay. EVERY. SINGLE. MEAL. We are a group of foodies. We love all kinds of food from all over the world. Beto’s creations were some of the best food we’ve ever tasted. We checked in LATE at night- around 10:30pm. We asked Beto for a welcome dinner and expected our late arrival to have ruined it. NOPE! He had everything waiting in a perfectly warm oven and ready to uncover and devour. AND WE DID! Next day, he made us breakfast and from then on, we asked if he would make us dinner every night. We had Tuna skewers, Ceviche, carnitas, wings, mole, key lime pie, flan, and so much more. Every bite was amazing. And he stocked our fridge with all the items on our list. We were absolutely in Heaven. Will be back!!
Stayed 6 nights in Dec 2021
Response from VrboOwner on 19 Jun 2023
Dear Christina what a wonderful review you left me speechless but happy and proud to have had the opportunity to introduce you to Casa Chanty and above all it is a joy that you appreciated everything, I could not have asked for more, you were a fabulous guest who appreciated everything from the beginning and I really do not know how to thank you for your words full of warmth and kindness for all of us .we wish you many beautiful things and a happy new year thank you so much Cristina Alberto Damiano and Chef Beto
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

First trip since lockdown

We had an amazing trip and having a home to enjoy games and music. The chef that came did an amazing job. The on-site assistance was very helpful. The concierge service for activities was so helpful. We are already talking about going back next year. We even did a photo shoot the pictures we wonderful. Thanks for all the help and memories we created. Michelle
Stayed 7 nights in Aug 2021
Response from VrboOwner on 19 Jun 2023
Dear Michelle thank you so much for the beautiful review Im really happy that you spent a nice holiday, thank you very much and we hope you come back to visit us I'm really happy for you. A hug from Italy Cristina
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful Location

Stunning views. Pictures don't lie. Would definitely stay here again. Big shout out to Chef Beto as well! huge highlight of our stay. Make sure to reach out to him.
Stayed 4 nights in Apr 2021
Response from VrboOwner on 19 Jun 2023
very happy with your review very happy for the experience you had and thank you very much for sharing your thoughts and your experience with us you have been very kind and we really hope you can come back one day thank you very much Cristina
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful week at Casa Chanty

The penthouse was excellent. The views are better than advertised. The staff were great, attentive, but did not interrupt privacy. Beach was amazing and plenty of space for everyone on property. Very low key and private. We will definitely be back!
Stayed 7 nights in Apr 2021
Response from VrboOwner on 19 Jun 2023
Dear william, Thank you very much for being our guests and for your great review, Many thanks, I wish you many good things. Cordial greetings Cristina
Verified review

6/10 Okay

Liked: Check-in, communication

Casa Chanty

Positives : Great beach location with wonderful views day and night Spacious penthouse suite for our party of 4 adults and 4 kids Practical layout with awesome views from open concept kitchen and lounge areas Fully functional kitchen with all appliances - older but functional One air conditioner was faulty but replaced within a few days Half hour drive to either Playa del Carmen or Cancun 15 minute drive to Puerto Morelos for supermarkets etc Negatives : No amenities within walking distance Poor quality linen, mattresses and towels but sufficient quantities for our group Dated decor and mismatched utensils Intermittent problems with water supply which was frustrating but fortunately caretaker was on site and available to deal with it each time Sharp edged tiles inside pool and kids had a few minor cuts Overall the beach and the view is great but the home was underwhelming compared to other places we have rented in the same price category.
Stayed 8 nights in Jul 2019
Response from VrboOwner on 19 Jun 2023
Dear Clint its Cristina the homeowner, is about Im glad to answer your review and thanking you for being our precious customer, we wish to let you know that we seriously consider and evaluate your review in order to improve ourselves, so far no customer has ever expressed theirself in this way you are the first and I take note of it, However you have arrived in low season just before the regoular maintenance of the houses, which generally takes place every summer, infact , we have already provided for new mattress even probably was only one to replace , some pillows the other was new , we have installed new shower boxes in glass, and bought new sheets and towels, in a year of use we always change them, we have put new sofas. cordial greetings and thanks for the constructive critics we appreciate. Cristina Massalongo
Verified review

10/10 Excellent

"Top drawer "accomodations that can not be beat.

A very special place in Mexico. The view from the penthouse is exquisite. Spectacular location and expansive views of private beach and ocean. Accommodations were wonderful with enough room for our total family of nine including children. Especially nice to have the kitchen table comfortable for all of us. And nice to have bathrooms for all 3 individual families. Highly recommended
Stayed 7 nights in Mar 2019
Response from VrboOwner on 19 Jun 2023
Thank you very much for the review you left us and sorry for the delay in answering, I really didn't know where to answer after so much I have now found how to do it, I wanted to tell you that every comment every criticism every suggestion are really important for us but our goal is to do so that you spent a nice holiday and have a good memory left. We thank you again and wish you many beautiful things, Best regards Cristina massalongo
Verified review

8/10 Good

Beautiful views

Everything was very well we really enjoyed the beach! Only thing I did not like was no long curtains in the 2 restrooms, and living room air conditioning was very small and did not feel fresh for the size of living area and upstairs.
Stayed 7 nights in Mar 2019
Response from VrboOwner on 19 Jun 2023
Dear Maida Thank you very much for the review you left us and sorry for the delay in answering, I really did not know where to answer after so much I have now found how to do it, I wanted to tell you that every comment every criticism every suggestion are really important for us but our goal is to do in so that you have spent a nice holiday and you have a good memory left. We thank you again and wish you many beautiful things, Best regards Cristina Massalongo
Verified review

10/10 Excellent

Great stay at Casa Chanty

Casa Chanty was the perfect place to spend a family vacation. The beach is beautiful and the house had everything we needed. Alberto was always there when we needed him and he was extremely helpful with everything. We would definitely stay here again!
Stayed 7 nights in Feb 2019
Response from VrboOwner on 19 Jun 2023
Dear Michael & family , I'm so happy that you enjoyed the place the house the beach and the staff on the spot thank you very much I really appreciate your review and we all thank you, these things give us satisfaction and encourage us to improve more and more because we want to leave a good memory , we send you our greetings and hope to see you again. Cristina & Alberto
Verified review

10/10 Excellent

Beautiful Home on a Lovely Beach

We had a wonderful stay at Casa Chanty! The house was very comfortable and the property had many great amenities. On site manager, Alberto, and the staff were very welcoming and bent over backwards to make our stay memorable and fun. Thanks Cristina for all of your advice and assistance as well. The Denneys
Stayed 9 nights in Nov 2018
Response from VrboOwner on 19 Jun 2023
Dear Jared Thank you very much for the review you left us and sorry for the delay in answering, I really did not know where to answer after so much I have now found how to do it, I wanted to tell you that every comment every criticism every suggestion are really important for us but our goal is to do in so that you have spent a nice holiday and you have a good memory left. We thank you again and wish you many beautiful things, Best regards Cristina Massalongo
Verified review

10/10 Excellent

Amazing family vacation, wonderful owners and staff

I was worried about staying off a resort in a private home internationally. I could not be more thankful for Cristina and Alberto. I was guided through the rental process by the owner and she helped make other arrangements for me also. Alberto and the other staff were amazing. The house and grounds were cleaned daily. Alberto helped us several times with groceries, transportation, etc... The house is amazing. What you see in the pictures is what you get. I am happy to say they have an oven now in the penthouse. We had 9 people who had plenty of room. We were close to our adventure excursions while being tucked away in this neighborhood. The property is located between resorts so there is ample security surrounding the neighborhood and a guard for the homes. My family always felt safe and had no problems during our stay. You will not find a better price for the house we were privileged to stay in. The location is amazing for trips to Puerto Morales and Playa Del Carmen. We will be back. I must add. Many people judge beach houses harshly. Yes there are a few issues with a drawer here and there. There may be a hole in a screen. BUT, any issue we had was immediately fixed by Alberto. I mean instantly. The other issues are typical for a place on the beach. Things are damp, sand gets on the floor, you may have some insects due to the jungle location. Be reasonable in your expectations. This is not a resort. That said, I would not hesitate to rent again.
Stayed 6 nights in Jul 2018
Response from VrboOwner on 19 Jun 2023
Dear Justin Thank you very much for the review you left us and sorry for the delay in answering, I really did not know where to answer after so much I have now found how to do it, I wanted to tell you that every comment every criticism every suggestion are really important for us but our goal is to do in so that you have spent a nice holiday and you have a good memory left. We thank you again and wish you many beautiful things, Best regards Cristina Massalongo
Archival

10/10 Excellent

best family vacation ever

There was 9 of us 4 adults and 5 kids ages 12-16, 2 families and we rented the penthouse for 1 week. This is our last morning and as we pack up we are saying how much we have enjoyed our stay here..Alberto and Damien have been amazing and have gone beyond the call of duty to make our stay enjoyable. We have taken the bus into Porta Morales and Playa Del Carmen. We found this to be very easy and the locals were more than willing to point us in the right direction. I should also say this was our first experience with a rental and we will be sure to do it again.
Stayed 7 nights in Mar 2017
Response from VrboOwner on 19 Jun 2023
Dear Kimberly Thank you very much for the review you left us and sorry for the delay in answering, I really did not know where to answer after so much I have now found how to do it, I wanted to tell you that every comment every criticism every suggestion are really important for us but our goal is to do in so that you have spent a nice holiday and you have a good memory left. We thank you again and wish you many beautiful things, Best regards Cristina Massalongo
Archival

10/10 Excellent

perfect vacation

Dear Cristina & Alberto! Your house is absolutely perfect for a great vacation. We had a wonderful time!!! We love your house, everything is very well kept. If we ever come back to Mexico we will defenitely stay at your beach house. Take care and hope to see you in the future.
Response from VrboOwner on 19 Jun 2023
I do not know how to thank you beautiful for me to receive a review like this, when our guests are happy we are happy, this is the main purpose, I thank you very much and I wish to all you the best things.! Ciao Cristina & Alberto
Archival

10/10 Excellent

Wonderful experience !!!

Cristina, I'm sorry it has taken so long to write this to you but we have been so busy with the Holidays and work not to mention fighting off bad colds. We had a wonderful time in your beautiful home in Playa del Secreto! The pictures on your web site do not even come close to the amazing vistas and atmosphere we experienced. The white sand beach, the carribean colors of the water were so relaxing and your house was perfect for all of us. it was a wonderful vacation. We are thinking of planning our next trip to stay again at Casa Chanty so we can see them in December when they come to visit so we have more time with your friends. Thank you again! We'll be planning our next trip around March so we'll be in touch. All our best to you. Mark & Marci
Response from VrboOwner on 19 Jun 2023
I thank you infinitely for the wonderful review and I apologize for being late in responding I am really happy to read that you liked the house the location all this makes me very happy and proud of it. Thanks for the time you have dedicated for write this wonderful review. Best wishes Cristina
Archival

10/10 Excellent

wonderful experience

I'm sorry it has taken so long to write this to you but we have been so busy with the Holidays and work not to mention fighting off bad colds. We had a wonderful time in your beautiful home in Playa del Secreto! The pictures on your web site do not even come close to the amazing vistas and atmosphere we experienced. The white sand beach, the carribean colors of the water were so relaxing and your house was perfect for all of us. it was a wonderful vacation. We are thinking of planning our next trip to stay again at Casa Chanty so we can see them in December when they come to visit so we have more time with your friends. Thank you again! We'll be planning our next trip around March so we'll be in touch. all the best to you!!
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