Charming Retreat with Patio Access and Laundry

Thank you for your feedback, Luis. We're glad you appreciated the layout and use of space. We would like to clarify that our property does have hot water, and parking arrangements are clearly disclosed in our listing before booking. Regarding your comments about mold, no such concerns were reported to us during your stay, nor were we given the opportunity to inspect or address the alleged issue. We take cleanliness and property maintenance very seriously and encourage all guests to communicate any concerns immediately so we can resolve them promptly. We remain committed to providing a clean, comfortable, and accurately advertised accommodation for all our guests.

Hi thank you for your review. We’re glad you enjoyed the cleanliness, communication, comfortable beds, A/C, and the neighborhood. We also appreciate you mentioning the bathroom odor issue — that feedback was taken seriously, and we’ve since addressed it to improve future guest experiences. Thanks again for staying with us.

Hi we’re sorry your experience felt inconvenient. Your review is very brief, so it’s difficult to address specific concerns, but we always aim to be responsive and helpful when issues arise. We’ve continued improving our communication processes to provide faster and clearer support for guests. We appreciate your feedback and wish you the best in your future travels.

Hi, thank you for your feedback and for noting that the home was clean. We’re sorry certain aspects of your stay didn’t meet expectations. The neighboring dog is unfortunately outside of our control, but we understand how disruptive noise can be. Regarding the TV and toilet concerns, we wish we had been notified during your stay so we could have helped troubleshoot the Netflix issue and addressed the leak immediately. We take maintenance concerns seriously and have since reviewed and repaired the bathroom issue you mentioned. We appreciate your feedback as it helps us continue improving the experience for future guests.

Hi, thank you for staying with us again and for your continued trust in our properties. We truly appreciate your kind words about the cleanliness, quiet neighborhood, and overall upkeep. We also appreciate your honest feedback about parking. You’re right that parking can be limited at times, and we understand how frustrating that can be. Since your stay, we’ve worked on providing clearer parking instructions and setting better expectations for guests when onsite spaces are full. Thank you again for your feedback and for choosing to stay with us more than once. We’d be happy to host you again.