Alaia 11 - Habitat Apartments

Dear Jamie, Thank you very much for sharing your experience and for rating the location - surrounded by shops and restaurants - so highly, as well as for your willingness to recommend us and return. We sincerely regret the situation you described involving the housekeeping staff and the lack of an explanation or apology at the time; we understand your confusion and apologize. We have reviewed our records and found no mention of the incident in the messages sent during your stay. We are deeply sorry about what happened and are glad that, despite this incident, you were able to enjoy the apartment and would like to return. We appreciate your understanding and look forward to welcoming you back. Best regards, Júlia - Habitat Apartments

Thank you so much for your stay & comments! We hope we can welcome you back another time!

Hello Thomas, Thank you for sharing your review with us, we are happy that you enjoyed your stay with us. We look forward to hosting you again for another lovely stay. Best regards -Habitat Apartments

Hello Kate, Thank you so much for your review. We're happy you enjoyed your stay, but we're sorry the key issue was not resolved in time. We hope we can assist you again in the future! Habitat Apartments

Thank you very much for your stay and review! We're happy you found the apartment comfortable and convenient for your stay. We hope we can assist you another time! Habitat Apartments

Hello Paula, We're delighted to hear that everything about your stay in the apartment was perfect! It's fantastic that you enjoyed the convenient location, with amenities like the coffee and pastry shop right below, as well as easy access to taxis and the metro. We're thrilled that we could contribute to making your stay in Barcelona even better. Thank you for your wonderful feedback, and we hope to have the pleasure of hosting you again in the future! Best regards -Habitat Apartments

Hello Brian , Thank you for taking the time to leave such a glowing review! We're thrilled to hear that you enjoyed your stay with us, our team works hard to provide exceptional experiences for all our guests, and we're delighted that we could exceed your expectations. We hope to welcome you back for another fantastic stay in the future! We hope to welcome you soon for another lovely stay . Best regards - Habitat Apartments

Hello Ross, We are happy that you a pleasant experience with us , we hope to welcome you back with an other lovey stay . Best regards-Habitat Apartments

Hello Grayson, Thank you for your glowing review! We're delighted to hear that you had such a wonderful experience during your stay in our apartment. It's fantastic to know that you found the apartment beautifully appointed, clean, and conveniently located in the heart of everything. We're thrilled that your teenage daughters enjoyed having their own single rooms and bathrooms, and that you appreciated the floor-to-ceiling windows and balcony for relaxing and people-watching. It's great to hear that you were able to rest well with the AC and dark curtains after long days exploring the city. We truly appreciate your recommendation and hope to welcome you back again in the future! Best regards-Habitat Apartments.

Hello Elizabeth! Thank you very much for your stay & review! We're happy you enjoyed the apartment & its location. We hope we can host you again in the future! Habitat Apartments

Hello Nadine! Thank you very much for your stay & review! We're happy you enjoyed the apartment & its location. We apologize for the keys and we hope that this has finally been resolved for you. We hope we can host you again in the future! Habitat Apartments

Hello Lori, Thank you, Hanson, for your wonderful review! We're thrilled that you enjoyed the beautiful location and found our team responsive and helpful. We appreciate your suggestion about the mattresses and will definitely look into updating them to ensure even greater comfort for our guests. We hope to welcome you back soon for another excellent stay! Best regards - Habitat Apartments

Hello Bonnie, Thank you for your feedback! We’re glad to hear that the location was ideal for your time in Barcelona and that you enjoyed the nearby restaurants and shopping. We’d like to inform you that we’ve implemented a completely new system for damage deposit returns, making the process much faster and more efficient than before. We’re committed to providing a smoother experience for our future guests and appreciate your understanding. We look forward to welcoming you back! Best regards, Habitat Apartments

Hello Stacy, Thank you for sharing your experience with us. We're delighted to hear that our apartment suited your family's needs and that you found it well-stocked, roomy, clean, and beautifully decorated. It's great to know that you enjoyed the convenient location and the cafe below for morning coffee. We apologize for any inconvenience caused by the uncomfortable bed in the "master" bedroom. We appreciate your feedback and will certainly look into replacing the mattress to ensure a more comfortable stay for future guests. If you choose to stay with us again in the future, we'll make sure to provide an even better experience. Thank you for staying with us! Best regards-Habitat Apartments.

Hello Abby! Thank you very much for your stay & review! We're happy you enjoyed the apartment & its location. We hope we can host you again in the future! Habitat Apartments

Hello Aston, Thank you for sharing your experience. We're truly sorry to hear about the numerous issues you encountered during your stay. We understand how frustrating it must have been to deal with a non-functional elevator, an unhelpful staff, a broken clothes dryer, and an uncomfortable mattress. We deeply regret that these problems negatively impacted your stay and caused you to lose trust in our service. Your feedback is invaluable to us, and we will be addressing these concerns with our team to ensure they are rectified. We apologize for the lack of response to your refund request and will follow up on this matter promptly. Thank you for bringing these issues to our attention, and we hope to have the opportunity to make things right. Best regards-Habitat Apartments

Dear Danielle, We would like to take the opportunity to thank you for your review of our apartment. Your valuable words were a real recognition of our everyday effort. We look forward to welcoming you back to our apartment in the future. Warm regards, Habitat Apartments Team

Dear Robert, Thank you for your stay with us and for sharing your experience with other travelers. We are happy that you enjoyed the central location of our apartment and you could benefit from it. We hope that next time we can prove our quality service for you. Thank you! Habitat Apartments Team.

Hello Tricia, Thank you for sharing your feedback with us, We are happy that you fully enjoyed your stay with us, and we hope to welcome you shortly for another lovely stay. Best regards - Habitat Apartments