This was our second time at The Palms, our first time at this specific condo. We absolutely love this location and its proximity to everything around. This condo was great for our family of 4, they had utensils, cookware, and any dishes and glassware we needed. The condo had seating on the balcony which was wonderful and oversees the Gulf of America with incredible views. The pool and hot tub were always extremely clean. The pool was great for kids and adults. While we didn’t use it as much, the pier on the bay is also in great shape, it was nice to sit out there and watch dolphin swim by. The only negatives we experienced this time around: loud neighbors above us with music and slamming their patio door every time they were in and out (only a couple nights). Our unit needed a good vacuuming upon our arrival as we found broken cookies and other debris around the bed. Outside of the unit, the building itself has a pretty slow elevator and the security codes needed to remember can get confusing. We had to check our phones numerous times to remember the long codes to get in to the lobby and we weren’t alone, a lot of people did the same. I think a key fob system would completely solve this issue. Outside of those issues, the positives completely outweigh the rest and we would absolutely come back to this location in the future! Our host was extremely responsive and very accommodating to us in answering any questions we had. We absolutely loved our time here! Will return!