6/10 Okay
Hannah D., Progreso
1 Feb 2023
Disliked: Cleanliness, communication, listing accuracy
Overall we enjoyed are stay but there was issues.
Check in time was not correct.
Cleaners arrived after us and was there an hour after the updated check in time.
Getting the correct address was challenging and when we did get the address it was 49 minutes away from the pin drop on this app. Luckily there was regular local buses. But it added extra cost and time. We picked this place based on its location so was disappointed. There is very little beach most of the time none at all due to the sea, the steps leading down to the water is unsafe as its cracked on both sides so you are unable to go into the water from this access point.
The whole place smells of damp we had to keep the aircon on to stop the bedrooms from smelling. Leaving cupboard doors open.
The cleaners put damp smelling sheets on the beds and we were left with dirty towels.
The kitchen cupboards also smell and apart from the microwave/coffee maker/cooker all other appliances listed are there but all have stickers on them stating they do not work.
Kitchen equipment is old and mix match. No scissors etc.
My friend got an electric shock from the smallest bedroom. The bigger room the plugs would spark now and again same for the plug by the kitchen bar.
One bathroom completely unusable (toilet, shower and sink) the main bedroom shower would not drain properly.
Pool was nice the block is rented out by mostly retired Canadians. Burger boys across the road... amazing food oxxo close by so not all bad!
Hannah D.
Stayed 29 nights in Jan 2023
