Beautiful condo, amazing views, terrible management.We arrived on a busy holiday weekend, and the front desk was clearly understaffed. As soon as we got to our unit, we discovered the A/C wasn't working. We called immediately and were assured maintenance would fix it and that we would be compensated for the inconvenience.Maintenance came quickly, but didn't actually solve the problem. After returning from dinner, the unit was still hot. Because the resort was fully booked, we couldn't be moved and were given a portable A/C unit that was so loud we barely slept.The next day, an HVAC technician finally fixed the A/C, although he initially tried to charge us for the repair. After that, the communication problems continued, including an unnecessary wake-up call the following morning because staff apparently didn't know the A/C had already been repaired.The most frustrating part was being repeatedly told we would receive compensation, only to be told at checkout that management and the owner would provide nothing at all.The property itself is great, but the poor communication and lack of customer service ruined what should have been a relaxing stay. We won't be back.