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Beach Club 901C | Indoor/Outdoor Pool, Beach Views

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Welcome to Beach Club #901C!
Living Room
Balcony
Balcony
Balcony - Grill

Reviews

8.2 out of 10
Very good
4 bedrooms4 bathroomsSleeps 9

Popular amenities

  • On beach
  • Balcony
  • Hot tub on site
  • Indoor pool
  • Barbecue grill
  • On-site fitness centre

Rooms & beds

4 bedrooms (sleeps 9)

1 - Master Bedroom

1 King Bed

2 - Second Bedroom

1 Queen Bed

3 - Third Bedroom

1 Queen Bed

4 - Fourth Bedroom

1 Single Bunk Bed

4 bathrooms

Bathroom 1

Bathroom 2

Bathroom 3

Bathroom 4

Spaces

Kitchen
Balcony
Dining area

About this property

Beach Club 901C | Indoor/Outdoor Pool, Beach Views

Get ready to have the beach vacation you have always dreamed of! Beach Club #901C is located directly on the Gulf of Mexico and offers absolutely breathtaking views. If you are looking to relax in the sand and go on a beach adventure, reserve Beach Club 901C today!

This vacation condo in Pensacola Beach offers four bedrooms and four full bathrooms and can comfortably accommodate up to nine guests. Beach Club #901C features a full kitchen, dining area, and a living room that leads to a private balcony overlooking the Gulf. The primary bedroom offers a luxurious king-size bed and an adjoined primary bathroom with a walk-in shower. The additional three bedrooms are all spacious and comfortable, perfect for extra guests or children.

Beach Club is an amazing beach resort with several desirable amenities, including an outdoor pool, an indoor pool, a hot tub, a fitness center, and an onsite spa. Beach Club is located in a great area of Pensacola Beach, so you can spend the day on the Gulf fishing, snorkeling, surfing, and more!

Reserve Beach Club #901C today and get ready for an incredible vacation on the Gulf Coast!

Clean Coverlet Program: This property provides fresh and clean bed linens, including comforters and coverlets, laundered prior to every check-in.
Our prices include all fees. No hidden fees.

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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 9:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Property # 992535vb
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher

About the area

Pensacola Beach

Located in Pensacola Beach, this condo is on the beach. Travellers eager for a bit of culture can stop by National Museum of Naval Aviation, while those wishing to experience the area's natural beauty can explore Pensacola Beach Beaches and Opal Beach. Looking to enjoy an event or a game while in town? See what's happening at Pensacola Bay Center or Blue Wahoos Stadium. Looking to get your feet wet? Jet skiing, snorkelling and parasailing adventures can be found near the property.
Map
Pensacola Beach, FL

What's nearby

  • Pensacola Beach Beaches - 1 min walk - 0.0 km
  • Pensacola Beach Boardwalk - 8 min walk - 0.7 km
  • Quietwater Beach - 8 min walk - 0.7 km
  • Casino Beach - 11 min walk - 1.0 km
  • Pensacola Beach Gulf Pier - 14 min walk - 1.2 km

Getting around

  • Pensacola Station - 23 min drive
  • Pensacola, FL (PNS-Pensacola Intl.) - 25 min drive

Restaurants

  • ‪Crabs We Got 'em! - ‬10 min walk
  • ‪Flounder's Chowder House - ‬10 min walk
  • ‪Hilton - ‬6 min walk
  • ‪Circle K - ‬13 min walk
  • ‪The Dock - ‬12 min walk

Frequently asked questions

Does Beach Club 901C | Indoor/Outdoor Pool, Beach Views have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Beach Club 901C | Indoor/Outdoor Pool, Beach Views?

As of 29 May 2026, prices found for a 1-night stay for 2 adults at Beach Club 901C | Indoor/Outdoor Pool, Beach Views on 12 Sept 2026 start from £343, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Beach Club 901C | Indoor/Outdoor Pool, Beach Views pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beach Club 901C | Indoor/Outdoor Pool, Beach Views?

On-site parking is available at the property.

What time is check-in at Beach Club 901C | Indoor/Outdoor Pool, Beach Views?

Check-in begins at 4:00 PM.

What time is check-out at Beach Club 901C | Indoor/Outdoor Pool, Beach Views?

Checkout is at 9:00 AM.

Where is Beach Club 901C | Indoor/Outdoor Pool, Beach Views located?

Nestled on the beach, this Pensacola Beach condo building is within a 10-minute walk of Santa Rosa Sound, Pensacola Beach Beaches and Pensacola Beach Boardwalk. Quietwater Beach and Casino Beach are also within 15 minutes.

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 11 out of 25 reviews
Rating 8 - Good. 7 out of 25 reviews
Rating 6 - Okay. 5 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

8.2/10

Cleanliness

9.4/10

Check-in

9.0/10

Communication

10/10

Location

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Ginny B.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great location and beautiful property. The condo was great! There were a few minor repairs that could be done but overall it was perfect for our family vacation.
Stayed 4 nights in Apr 2026
Response from VrboOwner on 29 Apr 2026
Thank you for your feedback. We're delighted that you enjoyed the location and property. We hope you had a wonderful family vacation and we look forward to hosting you for a future stay! Your Southern Team
Verified

6/10 Okay

Tammy W.

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness
The condo itself was amazing. The overall furniture and decor is very dated. The chandelier seems a little dangerous. The seating was very uncomfortable. I have stayed at The Beach Club several times and it was a little inferior to others. Still had an amazing time and was very greatful for the opportunity to stay.
Stayed 7 nights in Apr 2026
Verified

6/10 Okay

Colleen G.

Liked: Cleanliness, check-in, location, listing accuracy
The view was the star of the show. But the lack of extra towels and warmer bedding was a huge disappointment. It would be so easy and inexpensive to provide a few extra items for the comfort and convenience of your guests. And the 9:00 departure time is unreasonable. The condo was ... fine ... but these little details add up to a sub-par experience for my family.
Stayed 3 nights in Dec 2025
Response from VrboOwner on 6 Jan 2026
Thank you for sharing your feedback. We’re pleased the view was a highlight of your stay, and we appreciate you taking the time to share your input. Towels are provided based on the maximum occupancy of the unit, and bedding includes standard bed linens, with a blanket provided for the sleeper sofa only. We understand that additional items can enhance comfort, and your feedback has been shared with our Operations Team for review. Regarding checkout time, this is communicated in advance to all guest to ensure our Operations Team has ample time to prepare the unit for incoming guests. We regret that this felt inconvenient for your family. Your feedback is invaluable and helps us continue improving the guest experience. We look forward to the opportunity to welcome you back in the future.
Verified

10/10 Excellent

David M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Clean Room. Quick response from the host. Views were perfect.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Todd B.

Liked: Check-in, communication, location, listing accuracy
Great property. Cleanliness was ok but great place for the most part
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Joshua J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Property

Nice condo, centrally located
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Patrick S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Spring Break in Pensacola

Upon arrival we were blown away by the gorgeous views from every window! The place was perfect for our group and we loved the close proximity to the pool and beach which were just an elevator ride and a short walk away. Communication before and during stay was clear and prompt which was greatly appreciated, including a last minute request for early check in. Would definitely stay here again!
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Graciela M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect

Close to everything
Stayed 3 nights in Sep 2022
Response from VrboOwner on 17 Oct 2022
Good Day, thank you for taking the time out of your day to review the property. We are thrilled to hear you enjoyed your stay with us here on the Gulf Coast. We look forward to hosting you here with us again soon. Kind Regards, Your Southern Team
Verified

8/10 Good

Pam M.

A great place for family

Besides the not so great weather we very much enjoyed the place. Not too fancy so great for a lot of kids. Only complaint I would have is the tedious trip to beach if you have a lot of stuff (wagon) since it requires 2 elevator rides and maneuvering through crowded pool. All in great I would recommend it for a family not looking for a fancy condo.
Stayed 7 nights in Mar 2019
Response from VrboOwner on 6 Mar 2020
Thank you for this review Pam. We are so happy to hear that you enjoyed your vacation and apologize that the weather did not cooperate every day. We agree that it is a family friendly property. We hope to see you again in the future! Kindest Regards, Your Southern Team
Verified

10/10 Excellent

Kathy H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beach Club

The condo was wonderful and the location was great! The owner of the condo should consider replacing the entrance door. My daughters did say the mattresses in the smaller bedrooms were uncomfortable. Overall, our stay was wonderful!
Stayed 3 nights in Sep 2023
Response from VrboOwner on 19 Oct 2023
Hello Kathy, Thank you for your review and feedback. We are glad to hear you had a great experience. We hope that you come back next year for another memorable vacation! Kindest Regards, Your Southern Team
Verified

8/10 Good

Brant S.

Liked: Cleanliness, location, listing accuracy
Disliked: Check-in, communication
Condo was beautiful except the slats under master bed were on the floor and fell once while sitting on corner. Was broken when i walked in.The jacuzzi was NOT OPERATIONAL. My wife has stage 4 metastatic breast xancer in the brain with 5 tumors.... the only 2 things she wanted was an awesome veiw close to the ocean and a jacuzzi tub bath. 1 outta 2 isnt ok for the money i spent.Condo had every conceivable item we could ask for. Room code didnt wotk. We got a hoysekeepers code and worked fine.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Peter F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice location but a little worn.

Great service from the Southern team. The condo was a little worn but clean. Biggest issue is a very heavy and battered French entry doors. Could have used a few more towel sets for a 4 bedroom.
Stayed 7 nights in Jun 2022
Response from VrboOwner on 22 Aug 2022
Hello Peter, Thank you for your review and feedback. We are glad to hear you had a great experience. We hope that you come back next year for another memorable vacation! Kindest Regards, Your Southern Team
Verified

10/10 Excellent

Lee Ann H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great property

Beach Club never disappoints! Huge gym, heated indoor and outdoor pools, complimentary beach chairs and you can easily walk to restaurants. The unit itself has everything you need in the kitchen, but the decor could use some updating to feel more beachy. The master bed has a foam topper that for us made the bed too soft. Management removed it and revealed a very firm mattress. Management was very responsive.
Stayed 7 nights in May 2023
Verified

8/10 Good

Sheree A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beach Club 901C

The condo is beautiful! Everything was almost excellent except a few issues with the bedroom nearest the entry. There were no electric outlets near the bed for charging devices. A chair for sitting would be nice. The lamp on the dresser did not have a switch and I could not find how to turn on the lights in the headboard. So I had no bedside lighting. We were there at a VERY cold time and that room stayed uncomfortably cold all the time. I could not find an extra blanket and had to sleep with my socks and coat on.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Valeri D.

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness

Great location/ Poor cleanliness

I am a frequent PB goer. My son lives on the bay. I have stayed in units that were impeccably clean. This unit was filthy. The trundle bed was pulled out and filthy socks and underwear were present. The “gradeaux “ on the floor was everywhere. The windows were only clean to he half way mark I am generally not a complainer but I would never stay in this particular unit again If I could attach photos I would
Stayed 7 nights in Jul 2021
Response from VrboOwner on 20 Aug 2021
Hello Valeri, We greatly apologize for the oversight by the housekeeping staff. This condo was not up to standard upon your arrival. We do wish we could have been notified so that we could have rectified those issues for you. We would love the opportunity to host you again so we can show you a 5-star stay. Sunny Regards, Your Southern Team
Verified

8/10 Good

Patrick O.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

This property had the perfect number of bedrooms/beds for our party of 9. The location on the beach and walking distance to shops and restaurants is a huge plus. The condo had a great ice maker that was a bonus. One of the beds broke after a couple days and when maintenance came out they saw it was being held up with a paint can so it was broken prior to our arrival. The jets in the primary tub were not working and a sign was posted so it, too, was not working prior to our arrival. Painters were on/off the balcony for 4 days and they moved all the furniture and hurricane shades so only a very small portion of the balcony was useable. We never received garage remotes for parking. The pros outnumbered the cons and I would stay here again.
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Ricky B.

Liked: Cleanliness, check-in, location, listing accuracy

Octoberbreak

well stocked with pans with good views and access to the beach. The beds were very comfortable and everything went good. One sink drain in the master bedroom was stuck closed so we couldn't use that sink and the master bathtub had no water pressure so it could not be used. It only had one key fob for the gate and elevator access and when we called it took 2 days for them to bring another one. Really not to bad of problems that should be easily fixed. We would rent this condo again as long as the things that were wrong were fixed. Ricky Bellamy
Stayed 6 nights in Oct 2019
Response from VrboOwner on 6 Mar 2020
Greetings Ricky, Thank you for sharing your experience. We apologize that it took longer than it should have to have an additional key fob delivered. Our management team has been notified about the sink drain and water pressure so that we can inspect the situation. We hope that you will come back to the Beach Club again soon. Kindest Regards, Southern
Verified

6/10 Okay

Betty S.

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness

Never again

We stayed in Beach Club before but renting with other agency, unfortunally this time they didn’t have anything available for our days, we found Southern Vacations Rentals and it was a really bad experience, the beds are really uncomfortable, there was even chewing gum in our sheets, the bedspread in the master bed was ripped, there was hair from the shower drain in our toilette, the kitchen cabinets were really dirty, the sofa in the livingroom looks like broken, we didn’t even have coffee for our welcome, I think the owner of this condo needs to put a little bit more work in it to make it comfortable for the customers, for us, we never rent with Souther Vacations again, sorry! We are not picky people but when you spend a considerable amount of money for your stay, you expected a good service, its that “you get what you pay” not in this case, we pay a lot for something really cheap!!
Stayed 4 nights in Nov 2019
Response from VrboOwner on 16 Mar 2020
Betty, we truly hate to hear that this vacation did not meet our Southern standard. We make ourselves 100% available to our guests and would have absolutely addressed these concerns during your vacation had they been reported. We will absolutely check the mattresses to ensure they are still in good condition and do apologize if they did not meet your comfort level. We've also given all of your notes to the housekeeping team responsible and will work diligently to avoid issues like this in the future. We do hope we will have the opportunity to show you a vacation that meets our true standard in the future. Kind Regards, Your Southern Team
Verified

6/10 Okay

Tracy C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location and building....so-so property

The building and amenities are great. The location is fabulous. The management company is very responsive. We encountered a small issue with the WIFI and received an almost instantaneous solution. The property is very secure. We had no issues with parking. Everyone we encountered was very, very nice. The property though, feels "used". The living room furniture is rundown. There are two sofa beds in the living room but we couldn't figure out how you could use them, given the space. and close arrangement of the furniture. The sheets were all "pilled". (The towels seemed new though). The master bed had a definite sag to the middle. The kitchen appliances were all in very good shape, but the cooking tools were severely limited (one mixing bowl??). The grill was barely functional (couldn't get it over about 325), and didn't appear to have ever been cleaned. The location of the condo door is kind of a problem - maybe not in summer. The unit is in a corner, which gives the condo the killer views. The door is at the end of the exterior hall. The hall became kind of a wind tunnel. The wind whistled through the door day and night. It created a suction on the door. Sometimes, when you opened the patio door, things would go flying off counters because of the wind being sucked through the gaps in the front door. The door is kind of warped and doesn't open all the way, so you have to use the double door to get the luggage cart in and out. Heed the advice to bring EVERYTHING. I have never had so little provided for "starter" stock, and I've been renting beach condos for 20 years. It is unfortunate. A small investment in repair and stocking would make a 100% difference in the perceived value of the property. I would def stay in this building again, and with this management company, but not in this unit
Stayed 5 nights in Nov 2021
Response from VrboOwner on 6 Jan 2022
Hello Tracy, Thank you for your review and feedback. We are glad we were able to resolve the Wi-Fi issue for you so quickly. We appreciate you bringing these maintenance items to our attention so that we can get them rectified as soon as possible! Sometimes we are not notified of such things until guest depart. We would have been happy to fix this during your stay. Hope to see you back next year perhaps in one of our other beautiful units! ~Your Southern Team
Verified

10/10 Excellent

Sherry D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Condo with plenty of space and gorgeous views.

We enjoyed our time at the condo. It was the perfect escape - a little pool time, beach time and close to restaurants.
Stayed 3 nights in Aug 2021
Response from VrboOwner on 22 Oct 2021
Hello Sherry, Thank you for taking the time to review your stay. We would love the opportunity to host you again on your next Gulf Coast vacation! Sunny Regards, Your Southern Team
Verified

10/10 Excellent

sharon m.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Vacation

Great time
Stayed 7 nights in Jul 2021
Response from VrboOwner on 12 Aug 2021
Hello Sharon, We are delighted to hear you enjoyed a 5-Star stay here. We would love the opportunity to host you again. Thank you for your review! Sunny Regards, Your Southern Team
Verified

4/10 Poor

Chenell N.

Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy

Unit needs an upgrade

Where do I begin? We called and asked if we could check in 30 min early and were told no because the unit was still being cleaned. Okay, I understand that. When we enter the unit it became clear that there version of cleaning was just dropping off new towels. The previous tenants dirty towels were left in bathrooms, the linens on the beds had not been changed. Our cover had coffee stains on it, our pillows had blood on them(yes blood, the new cleaning people threw them away and gave all new pillows) my daughter’s pillow had someone’s ear wax, my in laws bed was filled with sand. The floor had not been swept or mopped, crumbs and again coffee stains. The jets in the jacuzzi tub do not work. That would have been great to know during booking. We were told the property owner knows about this and have chosen not to fix it. The grill shocked my brother in law when trying to use it. I will say, I called Southern Vacation the property managers and they did send people in to actually clean. They also sent a repair guy out to fix the grill to stop shocking people while in use. You can tell the owners of this unit do not use this or care about updating it. The mattress are all so old that you can feel and see the springs coming through. The two sofa sleepers, do not count those as beds to possibly sleep in, the mattresses are stained, dirty and very used. The extra bedding in the closets are not laundered by the cleaning service, so unless you clean them before you use, they are dirty and smell horrible. The water filter in the fridge has probably never been changed out because the water taste like fish, do not drink it. The AC unit sounds like a helicopter so I’m sure it’s only a matter of time before that goes out. There are small damages throughout the unit with holes and damaged door locks that could easily be fixed but have not. The view is great and we enjoyed our vacation but for what we paid for this unit, absolutely disappointed. During a time when people are getting back out and Covid is still a concern, the lack of cleanliness was appalling!
Stayed 7 nights in Jun 2021
Response from VrboOwner on 3 Aug 2021
Hello Chenell, Thank you for taking the time to review your stay. We want to apologize again for the inconveniences you experienced during check-in. It is obvious the housekeeping was not up to our Southern standard. We have held the housekeeping team responsible for the clean being rushed. We do not expect this to happen again in the future of this property. We have made our management team aware of your feedback so we can make certain we have corrected all items you have mentioned. We do hope we can host you again on your next visit to the Gulf Coast. We would love the opportunity to show you a 5-star stay. Kindest Regards, Your Southern Team
Verified

8/10 Good

Richard W.

Liked: Check-in, communication, location, listing accuracy

Enjoyable stay, with caveats

First, the rental is a prime location, walkable to everything in Pensacola Beach. We rarely drove anywhere. Second, it is a secure building which is more than nice. Third, the condo was exactly as advertised. Large master bath almost the size of the master bedroom. Open floor plan, and plenty of room in the other bedrooms. And two balconies, one private. We can view sunrises and sunsets from these balconies. Fourth, the property company was pleasant to talk to. The caveats: Southern Resorts Customer service was 5-star nice, but 2-star helpful. I've pointed this out to Southern and they explained that they are still ramping back up headcount after the pandemic. The reps I dealt with struggled to provide helpful information (for example, I was literally told to check every drawer, cabinet and console for parking passes that were supposed to be on the kitchen counter - never found them). We had an issue with the master toilet - it overflowed one night. If I followed the property manager's instructions we would have spent the night with water and feces all over the bathroom floor and it would not have been fixed or cleaned up until 2pm the next day. As I understand it, the after hours plumber was over-deployed. Since I don't follow instructions, I took care of the clean up myself until the plumber arrived. Again, the property manager was very pleasant, just not helpful. The building is secure but could use some work. For example, everyone uses the same code to get into the building. As far as I know there's no guard on duty so anyone could let someone piggyback onto the premises, which happens a lot. I've made these points known to the property manager already. And they responded promptly and attentively. So - yes I would use them again.
Stayed 9 nights in May 2021
Response from VrboOwner on 21 Jun 2021
Thank you Richard for reviewing your recent stay at Beach Club. We are glad that overall your stay with Southern was enjoyable. We do apologize for the inconvenience of not having the parking passes readily available for your arrival as well as the issue with the toilet overflowing. Our headcount of employees should have never been brought up and should not have affected our customer experience, so for that I am sorry this was portrayed to you and your family. Beach Club does have "security patrol" that monitors the premises at night and during business times to ensure only allowed guest are present. Kind Regards, -Your Southern Team
Archival

8/10 Good

Mike H.

This condo was spacious with fabulous views!

We enjoyed our stay here immensely. The condo was clean, spacious, and well appointed. We really made use of the huge wrap around balcony; appreciate that there's a grill, and had dinner outside almost every evening.
Stayed 6 nights in Jul 2017
Response from VrboOwner on 6 Mar 2020
Hello, Thank you for taking the time to share your experience with us. We're happy to hear you enjoyed the condo and all it has to offer.
Archival

2/10 Terrible

George S.

The condo is not worth it and the Beach Club is not Kids Friendly

Nothing worked in the condo on the first day the front door Code did not work we were only given two keys for a 4 bedroom condo that sleeps 11 everything with codes very inconvenient to access anything two bedrooms offered full size (double) not queen beds as stated on the website one of the sleeper sofas once opened was not clean did not have linen for the sleeper sofa had to ask for it the oven did not work even after they fixed it the dryer did not work 3 hrs for a load to dry the vacuum cleaner did not work very few coffee mugs most of the plates were chipped Kids had limited access to the indoor pool even with bad weather outside with no toys allowed and must be accompanied by an adult even 13 yrs old no service and or restaurant near the pool area as shown on Beach Club website Last and not least the Southern Rental Property Managment won't allow an hour late check out to help an 88 year old man more time to get ready although the unit was available and no other reservation on the Day of check out.
Stayed 7 nights in Jun 2017
Response from VrboOwner on 6 Mar 2020
Hello George, Thank you for providing feedback in regards to your recent stay with us. We want to first apologize for any inconveniences experienced during your stay with us. We strive to provide our guest with a Sweet Southern experience and hate to hear your experience wasn’t flawless. We show that several of your mentioned concerns were addressed by our staff in a timely manner, several things including the issue with the dinner ware were not reported to us, and several other issues such as pool hours etc are something the Home Owners Association for the beach club are responsible for. We are happy to address and and all concerns, should they arise, in a timely manner when given the opportunity. Larger units such as this four bedroom condo are not eligible for late departures due to the time involved in cleaning, but we do show that a complimentary late departure was offered to your party which you accepted allowing you to depart several hours later in an attempt to accommodate you and your family. We appreciate your comments and concerns and thank you for the opportunity to improve on our quality of services. We hope to see you back on the coast again soon. ~ The Southern Team

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