Sandbanks Escape (5 min drive) on Sheba’s Island | Pet-Friendly Cottage

While everyone’s preferred temperature will be different - some guests have said it’s too cold, whereas Tracey’s group felt it was too hot - the temperature sensors were at 18.5 degrees on the main floor and 21.5 on the upper floor. We have 5 sensors throughout the house for this reason so that we can determine what “too hot” actually means. I should note that the absolute coldest temperature is 18.5 for the heat pump itself. We’re not able to refund someone choosing to leave a day early during peak summer season when they booked under the strict policy. Guests should be aware of this. We gave Tracey a partial refund to cover the cleaning fee as she seemed unhappy. Tracey was otherwise cordial.