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Dolphin Bay Resort and Spa

Elegant beach resort and outdoor pool

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Photo gallery for Dolphin Bay Resort and Spa

Pool
Exterior
Room
Outdoor dining
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Hot tub
  • Spa
  • Bar
  • Pool
  • Room service

Explore the area

Map
2727 Shell Beach Rd, Pismo Beach, CA, 93449
  • The Spa at Dolphin Bay
    ‪1 min walk‬
  • Avila Hot Springs
    ‪2 min drive‬
  • Pismo Beach Pier
    ‪6 min drive‬
  • San Luis Obispo, CA (SBP-San Luis Obispo County Regional)
    ‪13 min drive‬

Rooms & beds

Spaces

Number of living rooms
Garden
Price is avg per night

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About the area

Pismo Beach

Located in Pismo Beach, Dolphin Bay Resort and Spa is near the airport and by the ocean. Avila Hot Springs and Pismo Beach Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Avila Beach and Oceano Dunes State Vehicular Recreation Area. Looking to enjoy an event or a game while in town? See what's happening at Alex G. Spanos Stadium or Robert A. Mott Athletics Center. Discover the area's water adventures with kayaking and surfing/body boarding nearby, or enjoy the great outdoors with rock climbing and horse riding.

What's nearby

  • The Spa at Dolphin Bay - 1 min walk - 0.0 km
  • Pismo Preserve - 5 min walk - 0.5 km
  • Avila Hot Springs - 2 min drive - 2.6 km
  • Pismo Beach Pier - 6 min drive - 7.7 km
  • Pirates Cove - 10 min drive - 6.5 km

Getting around

  • Grover Beach Station - 12 min drive
  • San Luis Obispo, CA (SBP-San Luis Obispo County Regional) - 16 min drive

Restaurants

  • ‪Old West Cinnamon Rolls - ‬4 min drive
  • ‪Wooly's - ‬4 min drive
  • ‪Splash Café - ‬4 min drive
  • ‪Avila Valley Barn - ‬3 min drive
  • ‪Morenos Taqueria - ‬4 min drive

About this property

Dolphin Bay Resort and Spa

Elegant beach resort and outdoor pool
Guests of this beach resort will appreciate convenient on-site amenities such as Access to hot tub and a fitness centre.
Dolphin Bay Resort and Spa offers 60 accommodations, which are accessible via exterior corridors and feature iPod docking stations and washers/dryers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes queen sofa beds. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 36-inch flat-screen televisions come with cable channels and DVD players. Accommodation at this 4.5-star resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. There are 15 hot springs open between 8:00 AM and 10:30 PM.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish
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Amenities

Pool
Hot tub
Spa
Pet-friendly
Parking included
Free WiFi

House Rules

Check in after 3:00 PM
Minimum age to rent: 21
Check out before 11 AM
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Pets

Pets allowed: less than 2 kg per pet
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Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.05 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Faxes
  • Fitness centre access
  • Housekeeping
  • Internet access
  • Newspaper
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 50 for adults and USD 1 to 25 for children
  • Airport shuttle fee: USD 15 per person (return)
  • Pet fee: USD 65 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Hot springs access available from 8:00 AM to 10:30 PM
Children under 12 years old are not allowed in the fitness facility without adult supervision

Frequently asked questions

Does Dolphin Bay Resort and Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

Is Dolphin Bay Resort and Spa pet-friendly?

Yes, Dolphin Bay Resort and Spa allows pets with a maximum weight of up to 2 kg per pet. There's a fee of USD 65 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Dolphin Bay Resort and Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Dolphin Bay Resort and Spa?

Check-in start time: 3:00 PM; check-in end time: 4:30 AM.

What time is check-out at Dolphin Bay Resort and Spa?

Checkout is at 11 AM.

Does Dolphin Bay Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 10:00 AM-6:00 PM on request. A fee of USD 15 per person applies.

Where is Dolphin Bay Resort and Spa located?

Situated near the airport, this luxury resort is within a 10-minute walk of The Spa at Dolphin Bay and Pismo Preserve. Avila Hot Springs and Eldwayen Ocean Park are also within 2 miles (3 km).

Dolphin Bay Resort and Spa Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 212 out of 273 reviews
Rating 8 - Good. 40 out of 273 reviews
Rating 6 - Okay. 14 out of 273 reviews
Rating 4 - Poor. 3 out of 273 reviews
Rating 2 - Terrible. 4 out of 273 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room- huge and clean with every amenity. The hotel grounds are gorgeous and the cliffside views spectacular.
Stayed 3 nights in Aug 2021

8/10 Good

Felicia, Placentia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, our room was excellent and the pool was really well maintained. We had a 2 bedroom unit near the pool that was great for our group of 5. The pool area did get a bit rowdy. We also found there to be limited on-site food options. The Lido restaurant was a little pricy as a family option. We got some drinks there a few times and had a issues with the staff, including on the last night when the bartender appeared to be impaired. Otherwise, the location in Shell Beach lends itself to good views, but you have to drive to get to a sandy beach. Overall, very nice option for a family with comfortable, well-appointed suites that feel quite luxurious.
Stayed 3 nights in Aug 2021

6/10 Okay

Wilson

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Fruit flies

Nice hotel and staff were really pleasant and accommodating. Pool incredibly warm and very nice attendants. We stayed in a one bedroom unit which was very well sized and comfortable. BUT, one drawback. When we checked in we noticed a lot of fruit flies in our room. Easily more than a hundred, maybe 200? I asked the valet to inform the front desk and I called down and they said it was somewhat normal? I went down and asked if we could change rooms or pay to upgrade to any room without bugs. Front desk said they were fully booked but did send maintenance to set up fly traps. First night traps killed about 5, but I swatted about 50. Second night I killed near 150 (evidence below). Third night was fine with just a dozen randomly popping up. But not what you want on a vacation for excess of $500/night.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool and view and cleanliness and ease of parking and room service. At times it was quite loud and busy at pool. Would have been great to have a few more fire pits near cliff view.
Stayed 4 nights in Jul 2021

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
They dont have us in system at first so the manager shes so nice she gave us upgraded room and because we have to wait for room to clean she offered some free appetizer at the bar while were waiting.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 2 bedroom beachfront unit with a beautiful view. The unit is very spacious and attractively furnished. We had a pleasant stay. The area around Pismo beach does not have much to do though. We visited a beach and Morro Bay. The only complaint is the price is high on this hotel. We paid $1000 per night for our stay. Also we were not able to eat at the hotel restaurant as we did not have a reservation (despite having lots of open table). The pool looks decent but we did not use it as we saw lots of babies in diapers.
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has waterfront view with astonishing landscape. We had one bedroom which size is bigger than most of other properties we stayed (we are travelers and stay in many compatible hotels). The bed is comfortable which is a good measurement if a hotel is up to a par for me, as to others. Services here are great in general, though they missed a couple small items that we requested in our room services. Overall, it’s a great place to stay. Will recommend.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family. The staff was very friendly and helpful. Facilities were great. Will definitely stay again at the resort
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent service by all staff including all restaurants, front desk, and valet.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the rooms are suites, it’s not your typical hotel. There’s a full kitchen living room and a washer and dryer which came in handy. The pool is heated there’s a trail that takes you down to the beach. Great hotel will definitely stay again.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was much larger than I expected.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Disliked: Amenities
First time we used this hotel. As a worldwide traveler in the past 30 years, I have to say this facility is quite a disappointment. Not so much about the hotel itself, which enjoys a wonderful location, but all to do with the amenities, their rigid policies and their attitude. We booked a penthouse with two bedrooms. Views are spectacular but the room has practically no amenities, besides the room itself.No welcome drinks or fruits or flowers (that typically come with a place you pay so much), no bath robes, no slippers, no wine classes (just some water glasses), and the toiletries are very basic, even the tissue box was almost empty (just a few pulls emptied the box!) For over $1000 that we paid for the night, we would expect the hotel to be a bit more accommodating, but their 11am check out time is so rigidly enforced with front desk clerks simply coldly telling you “sorry, we don’t do late checkout!”, looking at us like we are aliens. All we were asking is to extend the check out to 1pm the latest to accommodate a call that requires a quiet place, but the small request was rejected at both check in and checkout with no explanation other than it’s their policy and they simply just don’t do it. To be fair to the clerks, they did however allow us to remain on their property upon checking out (which is a surprise since it seems to imply this hotel does not permit visitors to stay on their property if you are not a paying hotel guest!) Quite a memorable $1000 dollar night stay!
Stayed 1 night in May 2021

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Place was just ok. Expected a nicer resort. Lots of kids at the pool, more family than couples oriented. Suite could also have been more luxurious, it was just a larger version of a basic room. Some front desk staff had an attitude. Spa and massage were just ok as well, nothing to write home about.
Stayed 2 nights in Apr 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pismo accommodation

The unit was pleasant. Not a value in the least. Unless you are going to spend time at the property, I do not recommend.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was mine and my family’s first time at dolphin bay and it was nothing but amazing. Paid for a pool view got a beach view. Staff is friendly, super nice and amazing, the room was by far super clean and nice. Room service was super fast at getting our food to us.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean and comfortable, however staff not friendly and treated our family different then other families.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can’t I say about this property? The customer service from the moment my family and I stepped on the property was amazing. The suite was beautiful, clean and beyond my expectation. Very family and pet friendly property. Definitely staying here again!
Stayed 2 nights in Feb 2021

10/10 Excellent

Hae-kwang

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2021