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Global Luxury Suites at Mountain View

Apartment in Mountain View with 24-hour fitness centre and rooftop terrace

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Photo gallery for Global Luxury Suites at Mountain View

Lobby sitting area
Private kitchen
Room
Laundry
Bathroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Dryer
  • Washer
  • Barbecue grill
  • Pool
  • Kitchen

Explore the area

Map
1720 El Camino Real, Mountain View, CA, 94040
  • Googleplex
    ‪6 min drive‬
  • Shoreline Amphitheatre
    ‪6 min drive‬
  • Stanford University
    ‪10 min drive‬
  • Palo Alto, CA (PAO-Santa Clara County)
    ‪10 min drive‬

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View all photos for Luxury Apartment, 2 Bedrooms

Living room

Luxury Apartment, 2 Bedrooms

  • 1100 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom

Room

Deluxe Apartment, 1 Bedroom

  • 740 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom

Living room

Luxury Apartment, 1 Bedroom

  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Mountain View

Located in Shoreline West, a neighbourhood in Mountain View, Global Luxury Suites at Mountain View is near a metro station. Winchester Mystery House is a notable landmark, and travellers looking to shop may want to visit Santana Row Shopping Center and Westfield Valley Fair Shopping Mall. Check out an event or a game at Levi's Stadium, and consider making time for California's Great America, a top attraction not to be missed.

What's nearby

  • Computer History Museum - 5 min drive - 3.7 km
  • Googleplex - 6 min drive - 4.7 km
  • Shoreline Amphitheatre - 6 min drive - 4.7 km
  • Stanford University - 10 min drive - 7.8 km
  • Stanford University Medical Center - 14 min drive - 10.3 km

Getting around

  • San Antonio Station - 3 min drive
  • Whisman Station - 5 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Panda Express - ‬3 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪1 Oz Coffee - ‬16 min walk
  • ‪Starbucks - ‬15 min walk

About this property

Global Luxury Suites at Mountain View

Apartment in Mountain View with 24-hour fitness centre and rooftop terrace
This smoke-free apartment building features an outdoor pool, a 24-hour fitness centre and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and a meeting room. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Housekeeping is not available.
Global Luxury Suites at Mountain View offers 2 accommodations with washers/dryers and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Mountain View apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
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Amenities

Pool
Hot tub
Kitchen
Washer
Dryer
Pet-friendly

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Guests will receive an email with a lease/reservation agreement to be completed prior to their arrival.

Access methods

Private entrance, smart lock

Pets

Pets are allowed for an extra charge of USD 250 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per stay.
Cots (infant beds) are available for USD 100.0 per stay

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 100.0 per stay
  • Rollaway bed fee: USD 100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number MVSTR-0000185

Frequently asked questions

Does Global Luxury Suites at Mountain View have a pool?

Yes, this property has an outdoor pool.

Is Global Luxury Suites at Mountain View pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of USD 250 per pet, per stay. Service animals are exempt from fees.

How much is parking at Global Luxury Suites at Mountain View?

Self-parking is free at this property.

What time is check-in at Global Luxury Suites at Mountain View?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Global Luxury Suites at Mountain View?

Checkout is at 11 AM.

Where is Global Luxury Suites at Mountain View located?

Located in Shoreline West, this apartment building is 0.7 mi (1.2 km) from Rengstorff Park and 3 mi (4.8 km) from Googleplex. Mountain View Center for the Performing Arts and Mountain View Farmers Market are also within 2 miles (3 km). Mountain View Station is 26 minutes by foot.

Global Luxury Suites at Mountain View Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 91 out of 180 reviews
Rating 8 - Good. 47 out of 180 reviews
Rating 6 - Okay. 15 out of 180 reviews
Rating 4 - Poor. 11 out of 180 reviews
Rating 2 - Terrible. 16 out of 180 reviews

9.4/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

6.8/10

Communication

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, room comfort, communication

Great location

We always stay here when in the area. Our only irritant was the latch app key system, always a pain, but once we got in we enjoyed it.
Stayed 4 nights in Oct 2024

2/10 Terrible

Janelle

Liked: Cleanliness
Disliked: Communication
Does not match picture on listing. No front desk; no one answers the customer support phone numbers. Not enough towels or blankets. This listing was inaccurate and very disappointing.
Stayed 5 nights in Feb 2025

10/10 Excellent

TAKANOBU

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed this trip at this apartment.
Stayed 10 nights in Jul 2023

6/10 Okay

Courtaney

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
This property is nice, but everything is automated. During your stay you will never see a front desk person or any person that can assist. All communication/issues are communicated by phone and/or text. There are not physical keys to use. Instead there is a Latch app that you download and use to enter the parking garage, elevator and room/apartment, etc. It takes some time to get used to and not all of the entries & exits are listed logically. For our group, we all used one login and password, just FYI. Not sure we would stay here again, we realized how nice it is to have actual people to talk with at a typical hotel if you have an issue.
Stayed 11 nights in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked that it had washer and dryer in room.the room was very nice.
Stayed 3 nights in Feb 2023

8/10 Good

Colette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Garbage disposal did not work.subtle rumbling all day and night- off and in. Not sure if it was trucks outside, the elevator or garbage shire. Not noticeable with tv on, but noticeable at night. Electronic locks were confusing.
Stayed 8 nights in Oct 2024

10/10 Excellent

sung

Liked: Property conditions & facilities, communication
Cleaness!!
Stayed 6 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Excellent place. Convenient location. Will used again. Mattress little bit too hard for my likeness. Overall, highly recommended
Stayed 2 nights in Dec 2021

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
No spices. Limited cookware
Stayed 3 nights in May 2024

6/10 Okay

andy

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location but no actual person to check in and the app that was provided few hours before your check in time was unreliable at times which was bit frustrating. Could not request extra towels since they did not have anyone on site.
Stayed 3 nights in Jun 2023

2/10 Terrible

Paul

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I've never been more appalled in my life. This was an expensive rental. I called as i was in the Uber to confirm information for checkin. I was asking to check in 30min early. Was told she would check and call me back...never called back. Went to the 49ers game then to the hotel and couldn't get into the building. Called every number available through the callbox and emails presented and could not get in touch with anyone for an hour as i stood out on the street with my luggage. Ultimately had to book another hotel as it was close to midnight and i needed somewhere to go. This was the second time having issues getting into the building and they refused to refund my stay. STEER CLEAR OF THIS PLACE!
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Room comfort, communication

Beware location and access system

Very noisy location, heavybtrafficvfromnEl Camino Real. Very cumbersome use of Latch app. Early check in did not work; cystomer support nit able to solve issues. Waited three and half hours to get access. Clean apartment and comfortable beds.
Stayed 6 nights in Oct 2022

2/10 Terrible

Bogdan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Agency didn’t work appropriately, they just didn’t give keys

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Communication

Not great

Room was ok. No onsite staff. All interaction was via phone or email. Communication was awful. Reply took hours. All communication took multiple contacts, never got the same answer, no one cared. Road noise was so excessive. Beds were crap. Electronic lock system never worked the first time and was excessively cumbersome. Minimal kitchen plates, cups. No supplies. Would not go back.
Stayed 14 nights in Jan 2023

2/10 Terrible

Jianghua

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The communication and management were terrible. I was locked out 9pm in the night and no one is in front desk. I couldn't get into the property. I called service hotline, was told someone is coming to help me, nobody showed up. I was stay outside of the hotel for one and half hour. It was cold and horrible experience. service needs some serious improvement.
Stayed 3 nights in Mar 2022

4/10 Poor

Claire

Liked: Cleanliness
Disliked: Communication

Latch key system made for a horrible experience

Getting into the property was a nightmare. The Latch smartphone locks didn't work. Their system was down the first night and I waited 30 minutes for someone to call me back and manually enter me into the system. The elevators require the Latch app to work and the app requires wifi. Wifi doesn't work in parking garages, so I struggled the first 2 days with getting the elevators to work. Not worth the trouble.
Stayed 3 nights in Mar 2023

4/10 Poor

Janet

Disliked: Communication
The property requires two apps to enter: the latch app and another one developed by the property. The instruction and code for the latch app never arrived - even after we contacted the property. My apartment uses latch and I have no issue receiving any related info except for this property. For the other app, there was always a "cannot connect to server" error message, preventing us to do anything. We ended up booking another hotel and since this payment was not refundable we basically wasted a few hundred dollars. Communication is way faster if you let Expedia customer service contact the property for you - we told the property about the check-in issue in the morning and there was no response until we contacted Expedia.
Stayed 3 nights in Nov 2023

6/10 Okay

Blair

Liked: Cleanliness, room comfort

Nice Apartment but noisy and access difficult

The apartment is well sized, clean and comfortable and is well located in the centre of Silicon Valley. Unfortunately the apartment fronts onto the El Camino highway and is therefore really noisy between 7am and midnight. Fortunately it quietens down overnight so sleep is possible. In the evenings though it is difficult to hear the TV over the traffic noise. Initial access is difficult as there are two garages and 6 different lifts each access a limited number of apartments - the lifts don't indicate which apartments they service, so if you are unlucky you may have to go up and down 6 lifts before you find the right one. You also need to download an access app to secure entry, so if boy have arrived from overseas and you don't have cell coverage then you are in trouble. It took us two hours to gain access to the apartment and that was only via the assistance of some residents. There is secure underground garage parking which is great but access requires you to get out of the car use your app to access the control pad to then open the gate, regrettably by the time you get back to your car the gates have already started to close again - sometimes you can get in other times you have to repeat the process - if there are two of you then you can use your passenger to trigger the gate whilst you then drive through.
Stayed 8 nights in Mar 2024

2/10 Terrible

Gianna

Disliked: Communication
One of the worst experiences but no one to blame because everything is done through two poorly set up apps. When we had stayed here a few years ago, it was not that simple, either, but at least there was a key waiting for us to enter the room once we figured out how to park the car in the garage. We were pleased with our stay and the amenities and the double suite we booked. It was like living in an apartment. The full-size kitchen was convenient, and it felt like we were staying in a home vs a hotel. Unfortunately, I cannot review our current stay because we could not figure out how to even get through the gate to park the car. We could see our parking spot, but we had no idea how to get through the gate. The internet was a Catch 22 as we could not access the instructions without walking out of the garage, yet we needed the internet connection to attempt to open the gate using their new latch system. It was a comedy of errors! Additionally, we did not know that picking up a key was no longer required. They should update this information and not send it as an attachment via email. We assumed the entire time that we would be picking up a key once we figured out the gate. Nobody picked up the so-called 24-hour help line. By this time, it was close to midnight. Exhausted to the bone, we left and went to another hotel. Global refuses to refund us for this farce!
Stayed 3 nights in Sep 2022

10/10 Excellent

Ivonne lucia

Liked: Cleanliness, room comfort, communication

Excelentes

Fue una experiencia increíble todo muy bien organizado muy bonito el departamento. Limpio y la atención excelente.
Stayed 4 nights in Dec 2024

4/10 Poor

Siho

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 3 nights in Dec 2024

8/10 Good

Colette

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Stayed 21 nights in Nov 2024

10/10 Excellent

Karetha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 3 nights in Nov 2023

6/10 Okay

Tina

Stayed 3 nights in Oct 2023

2/10 Terrible

Secretary

Disliked: Communication
Stayed 4 nights in Sep 2023