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Zenitude Hôtel - Résidences Les Jardins de Lourdes

Eco-certified aparthotel in Lourdes with a seasonal outdoor pool

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Photo gallery for Zenitude Hôtel - Résidences Les Jardins de Lourdes

Bathroom
Room
Room
Room
Private kitchen

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Kitchen
  • Laundry
  • Pet-friendly
  • Breakfast available

Explore the area

Map
8 Chemin De L Arrouza, Lourdes, Hautes-Pyrenees, 65100
  • Basilica of Our Lady of the Rosary
    ‪9 min walk‬
  • Massabielle Grotto
    ‪11 min walk‬
  • Basilica of the Immaculate Conception
    ‪11 min walk‬
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪13 min drive‬

Choose your unit

View all photos for Apartment (Duplex)

Private kitchen

Apartment (Duplex)

  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 4 Single Beds

View all photos for Superior studio, 2 single beds

Room

Superior studio, 2 single beds

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment

In-room dining

Apartment

  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Standard room, 2 Single Beds

Room

Standard room, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior studio, 1 double bed

Room

Superior studio, 1 double bed

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double bed

Room

Standard Room, 1 Double bed

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the area

Lourdes

Located in Lourdes, Zenitude Hôtel - Résidences Les Jardins de Lourdes is in the city centre. Lourdes Golf Club and Argelès-Gazost Thermal Baths are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Lourdes Wax Museum and Parc Animalier des Pyrenees. Looking to enjoy an event or a game while in town? See what's happening at Antoine-Beguere Stadium or Maurice Trelut Stadium. Make sure you don't miss outdoor adventures like hiking/biking trails and mountain biking.

What's nearby

  • House of Sainte Bernadette - 8 min walk - 0.7 km
  • Basilica of St. Pius X - 8 min walk - 0.7 km
  • Basilica of Our Lady of the Rosary - 9 min walk - 0.8 km
  • Massabielle Grotto - 11 min walk - 1.0 km
  • Basilica of the Immaculate Conception - 11 min walk - 1.0 km

Getting around

  • Lourdes Station - 15 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 18 min drive

Restaurants

  • ‪Café au Roi Albert - ‬5 min walk
  • ‪Les 100 Culottes - ‬3 min walk
  • ‪Cafe Jeanne d'Arc - ‬5 min walk
  • ‪Restaurant Pizzeria Amalfi - ‬4 min walk
  • ‪Da Marco - ‬4 min walk

About this property

Zenitude Hôtel - Résidences Les Jardins de Lourdes

Eco-certified aparthotel in Lourdes with a seasonal outdoor pool
Along with an outdoor pool, this aparthotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a children's pool are on-site. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Free WiFi, an electric kettle and a hairdryer are among the other amenities available to guests. Weekly housekeeping is available.
Zenitude Hôtel - Résidences Les Jardins de Lourdes offers 79 accommodations, which are accessible via exterior corridors and feature a hairdryer and free toiletries. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a bath.

Guests can surf the web using complimentary wireless Internet access. 50-cm flat-screen televisions come with digital channels. Housekeeping is provided on a weekly basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
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Amenities

Pool
Kitchen
Pet-friendly
Free WiFi
Laundry
Breakfast available

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open Monday - Saturday (8 AM - 6:00 PM) and Sunday - Sunday (8:00 AM - noon)
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to noon and 2-7 PM Monday-Thursday, 7 AM to noon on Sunday, and 2-8 PM Friday-Saturday.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 5.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 12.90 for adults and from EUR 6 for children
  • Self-parking fee: EUR 6 per night
  • Pet fee: EUR 5.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 May to 31 August

Frequently asked questions

Does Zenitude Hôtel - Résidences Les Jardins de Lourdes have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Zenitude Hôtel - Résidences Les Jardins de Lourdes pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 5.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Zenitude Hôtel - Résidences Les Jardins de Lourdes?

Self-parking is available for EUR 6 per night. Limited spots are available.

What time is check-in at Zenitude Hôtel - Résidences Les Jardins de Lourdes?

Check-in start time: 3 PM; check-in end time: 6 PM. Late check-in is available during limited hours.

What time is check-out at Zenitude Hôtel - Résidences Les Jardins de Lourdes?

Checkout is at 11 AM.

Where is Zenitude Hôtel - Résidences Les Jardins de Lourdes located?

Located in the heart of Lourdes, this eco-certified aparthotel is within a 15-minute walk of Lourdes Covered Market, Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception. Château Fort Pyrenean Museum and Lourdes Wax Museum are also within 10 minutes. Lourdes Station is 15 minutes by foot.

Zenitude Hôtel - Résidences Les Jardins de Lourdes Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 91 out of 295 reviews
Rating 8 - Good. 109 out of 295 reviews
Rating 6 - Okay. 63 out of 295 reviews
Rating 4 - Poor. 17 out of 295 reviews
Rating 2 - Terrible. 15 out of 295 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

10/10

Check-in

8.4/10

Communication

10/10

Location

10/10

Listing accuracy

Reviews

6/10 Okay

Gillian

Liked: Cleanliness, communication

Good budget friwndly aparthotel

Was in lourdes for 4 nights. Zenitude Hôtel-Résidences Les Jardins was a good aparthotel. The only complaint i have is the sofa bed was causing me pain in knee and back. The pool is nice cold to enter but you soon warm up when swimming
Stayed 4 nights in Aug 2024

2/10 Terrible

Varnie

Liked: Cleanliness
Disliked: Communication
Stayed 2 nights in Jun 2024

8/10 Good

Shanmugavadivelu

Liked: Cleanliness, amenities, communication
I booked because it had a swimming pool but it is currently not in use. The facilities should exclude if the swimming pool is currently not in use.
Stayed 4 nights in Apr 2024

6/10 Okay

Stéphanie

Liked: Cleanliness, communication
They do not clean your apartment during your stay. Nor provide clean towels everyday. Reception should be manned at all times.
Stayed 4 nights in Oct 2023

8/10 Good

Gianni

Liked: Staff & service, property conditions & facilities, room comfort

Great location

Close to Lourdes, but room was ok need a bit of update. Especially the cleaning
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was comfortable and despite my first impression it was fairly good. The only disadvantage was it was very dark around the entrance to the hotel and also the doors was shut at 6pm It was so dark trying to key in the code to open the door at night. I felt a bit unsafe walking in the area as it was so quiet and dark.
Stayed 4 nights in Sep 2018

4/10 Poor

Jackie

Don’t stay in hotel of town!!!

Old, drab and tired hotel just like the town of Lourdes!!! I suggest parking in Town, seeing the bits of the town you want to see and then moving on quickly to some of the other lovely surrounding areas!!
Stayed 1 night in Sep 2018

6/10 Okay

Bickram

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Hotel of concern

The hotel was easy to find. It was within reach to shops and restaurants. The studio’s bedroom was not comfortable. The fridge makes a terrible noise and disturbed our sleep. Our room overlooked to the cemetery. The studio needs some updating. The staff at the reception are very friendly.
Stayed 5 nights in Aug 2018

8/10 Good

david

Hotel was good ,staff very helpful , good location .
Stayed 2 nights in Aug 2018

10/10 Excellent

JCA, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is very nice and the staff was very helpful and friendly.
Stayed 3 nights in Aug 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More like a 4* than 3*

Apartment very big, clean and close to town. Excellent, helpful staff.
Stayed 2 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Antoinette , UK

Liked: Cleanliness, staff & service, room comfort

Nice hotel 10 to 15mins walk from the Sanctuary

Clean accommodation in a good location. Friendly staff. Unfortunately, we could not use the swimming facilities as the pool was not in a good state being the start of the pilgrim season.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Room comfort

Christmas 2015

We stayed for 7 nights when the hotel was practically empty, the restaurant, bar and most other facilities were closed until 25th March 2016 (when the Pilgrimage Season starts again), this was not a problem as the kitchenette was sufficient to cook simple meals, and the fridge large enough to chill milk and other perishable items. The 2 girls we saw at reception were very friendly, and every day our bins were emptied, and new towels and toilet paper provided. The day before Christmas double amounts of towels, binbags and toilet paper were handed out. We really enjoyed our stay and certainly for convenience (the Sanctuary and Grotto are walking distance and parking at the hotel is free in Winter) and price, it was a great place to stay for us and our 2 daughters. The apartment wasn't squeeky clean, but certainly had been cleaned and the bedding was fresh and clean on arrival, but wasn't changed in the 7 nights we were there (not a problem for us, and I'm sure had we asked they would have given us fresh sheets!) We have stayed in many hotels in the past 25 years of coming to Lourdes, both with organised pilgrimages and on our own, and although this wasn't 'the best' we've stayed at, the only two better hotels were also a lot more expensive, so for the price this is a VERY good place and we'd definitely recommend it!
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10 minutes walk to Lourdes Church

Decent hotel, no heating in the room though Decent hotel, no heating in the room though
This review was submitted before 2018 and has not been verified.

4/10 Poor

Geoff

Disliked: Property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

oana, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the grotto.

I had a great time there. The free WiFi helped a lot with planningy the days. I came from the UK, and I did not need to use the phone the whole time. I got kitchenware from the reception which was great as I am a vegan and made my own salads. It is close to the grotto which was great, and fairly close to the supermarket. Towels got changed daily. The only improvement would be for the cleaners to vacuum the room every now and then, as they didn't the whole week while I was there. I also asked for heating and I could set the room temperaturetemperature it was nice. I also liked the fact that I had a sofa to relax on during the day. I had a great time. If I ever decided to come to Lourdes again , I would definitely choose the same hotel.
This review was submitted before 2018 and has not been verified.

8/10 Good

Ellen, Derby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get away to mtb world cup

Great time would go again!
This review was submitted before 2018 and has not been verified.

8/10 Good

lydia, lincoln, england

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

lydia husarova

hotel was satisfactory
This review was submitted before 2018 and has not been verified.

6/10 Okay

Binoy, London

Liked: Room comfort
Disliked: Cleanliness

Very accessible to the Grotto.

It is near the Grotto yet sort of secluded from the noise of the tourist track. Staff were helpful. Bed was comfortable and the room was very spacious. But there were no cutleries, glasses, and plates or bowls to use when in fact it has a kitchenette (being an apart-hotel). They could be supplied though on request but with a deposit in case one dish gets missing! The foyers needed cleaning--the carpets were dirty even though there were cleaners. Breakfast at €9 was pricy when there were limited choices.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Lourdes trip

Very nice hotel, staff were friendly.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

MRS H, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Residence Jardins de Lourdes with friends

The hotel is very good especially if you travel in group.The hotel has cooking facilities which is very good.Some staff can speak English. Hotel is very clean and safe.Highly recommended to colleagues and friends especially those who are travelling with family members. Hotel is walking distance to the Sanctuary and nice time to unwind. The aircondition is very hot as it is centrally controlled however when receptionist informed about the problem he mentioned that October is a cold month already and heating should be used. Staff are very friendly and accommodating.We arrived early and they allow us to check-in as soon as we arrived. Hotel is near to the shops and beside the Museum,which is a bonus.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Pleasant over-night stay

Good location, average sort of hotel, in need of smartening up in places but a comfy bed.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Room comfort

Stayed 2 nights for visit to Lourdes.

Hotel rooms were spacious and clean providing a kitchenette for basic self catering. 15 minute wark to la grotte. Good breakfast provided. On site parking available but subject to additional charge. Friendly staff. Would stay there again.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Viji, London.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

We are very happy with stay and very polite and helpful staff.