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Chiado Mercy - Lisbon Best Apartments

Apartments with kitchenettes, 7-minute walk to Rossio Square

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Photo gallery for Chiado Mercy - Lisbon Best Apartments

Aerial view
Front of property
Room
Dining room
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Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Rua da Misericórdia, 116, Lisbon, 1200-273
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Choose your unit

View all photos for Standard Apartment, 1 Bedroom

Room

Standard Apartment, 1 Bedroom

  • 605 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Room

Superior Apartment, 1 Bedroom

  • 1023 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

Room

Standard Apartment, 2 Bedrooms

  • 818 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Apartment, 2 Bedrooms

Room

Superior Apartment, 2 Bedrooms

  • 1119 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 3 Bedrooms

Room

Superior Apartment, 3 Bedrooms

  • 1423 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds, 2 Single Beds and 1 Double Sofa Bed

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About the area

Lisbon

Located in Lisbon City Center, a neighbourhood in Lisbon, Chiado Mercy - Lisbon Best Apartments is in a shopping district and near a metro station. Santa Justa Elevator and Castle of São Jorge are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Looking to enjoy an event or a game while in town? See what's happening at Campo Pequeno Bullring or Jose Alvalade Stadium.
View more Apartments in Lisbon DistrictOpens in a new window

What's nearby

  • Rossio Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 5 min walk - 0.5 km
  • Avenida da Liberdade - 5 min walk - 0.5 km
  • Restauradores Square - 6 min walk - 0.5 km
  • Commerce Square - 8 min walk - 0.7 km

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 5 min walk
  • Lisbon (LIS-Humberto Delgado) - 28 min drive

Restaurants

  • ‪Bairro do Avillez - ‬2 min walk
  • ‪Cervejaria Trindade - ‬1 min walk
  • ‪Bistro 100 Maneiras - ‬1 min walk
  • ‪Casa Dos Pescados - ‬1 min walk
  • ‪Oficina do Duque - ‬2 min walk

About this property

Chiado Mercy - Lisbon Best Apartments

Apartments with kitchenettes, 7-minute walk to Rossio Square
Tour/ticket assistance and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. Conveniences include an electric kettle and a dishwasher, and guests will appreciate thoughtful touches, such as an espresso maker and slippers. Limited housekeeping is available.
Chiado Mercy - Lisbon Best Apartments offers 17 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

Our prices include all fees. No hidden fees.

Amenities

Kitchen
Pet-friendly
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

Pets are allowed for an extra charge of EUR 20, per accommodation, per night, plus a deposit of EUR 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 13 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Property Registration Number No Registration ID
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Chiado Mercy - Lisbon Best Apartments pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 13 kg per pet. There's a deposit of EUR 200 per stay and a fee of EUR 20 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Chiado Mercy - Lisbon Best Apartments?

Limited spots are available.

What time is check-in at Chiado Mercy - Lisbon Best Apartments?

Check-in start time: 3 PM; check-in end time: 9:00 PM.

What time is check-out at Chiado Mercy - Lisbon Best Apartments?

Checkout is at noon.

Does Chiado Mercy - Lisbon Best Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Chiado Mercy - Lisbon Best Apartments located?

Located in Lisbon City Center, this apartment building is within a 10-minute walk of Miradouro de São Pedro de Alcântara, Rossio Square and Santa Justa Elevator. Avenida da Liberdade and Castle of São Jorge are also within 1 mile (2 km). Largo Trindade Coelho Stop and Rua São Pedro de Alcântara Stop are within a 2-minute walk.

Reviews

Chiado Mercy - Lisbon Best Apartments Reviews

9.8

Exceptional

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

9.8/10

Communication
Rating 10 - Excellent. 308 out of 336 reviews
Rating 8 - Good. 24 out of 336 reviews
Rating 6 - Okay. 2 out of 336 reviews
Rating 4 - Poor. 1 out of 336 reviews
Rating 2 - Terrible. 1 out of 336 reviews

Reviews

10/10 Excellent

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, comfortable place for our family.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property is at a perfect location with everything nearby, including the Metro! It’s clean and we thoroughly enjoyed staying here. Communication was very smooth with the team. Would highly recommend and would stay here again on our next visit!
Stayed 6 nights in Aug 2025

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfectly equipped, very clean, nice decoration, very comfortable. Everything was very neat. I would definitely stay there again in the future. 👌
Stayed 5 nights in Aug 2025

10/10 Excellent

Kyung Min

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was clean, modern and well equipped. The staff dropped off a surprise cake to celebrate a birthday. It was a nice touch for a lovely stay. We will definitely stay again in the future.
Stayed 4 nights in Aug 2025

10/10 Excellent

Salim A

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property . Great location. Very professional team/staff .
Stayed 4 nights in Jul 2025

10/10 Excellent

Kisha

Liked: Cleanliness, property conditions & facilities, communication
Location is great! Lots to see, do and eat in walking distance. Underground parking is a bonus. Check-in was seamless thx Yuran! Space is clean, well kept and updated. We are a family of 4 (teens 17 and 13). We were all super comfortable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Winnie

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was very spacious compared to other apartment hotels. Although they don't have a check in counter, check in was very smooth. The area is close to many attractions, it's a nice little gem.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location and the space was a good size, clean and well equipped. Parking was great and communication with the hotel was easy and efficient. We highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bryan WS

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good location for getting around Lisbon. Clean, secure and bright apartment. Many good restaurants in close vicinity. Comfortable beds but needed to move slightly to open/close window shutters. Ben the agent was very friendly, patient and informative.
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication

Great Place

Beautiful apartment with a great location. Included welcome items like cold bottles of water and fruit. Included soaps, detergents, etc…
Stayed 2 nights in Jul 2025

10/10 Excellent

Frederique

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location but a little loud at night. Perfect accommodations.
Stayed 3 nights in Apr 2025

10/10 Excellent

mario

Liked: Cleanliness, amenities, property conditions & facilities, communication
beautiful apartment, very comfortable amenities in a great location to explore lisbon
Stayed 3 nights in Mar 2025

10/10 Excellent

Sylvie

Liked: Cleanliness, amenities, property conditions & facilities
The apartment is situated in the best area in Chiado, close to everything. It is beautiful and very clean. Easy to communicate with the management. We arrived earlier so they stored our luggage so we can go visit the city and have lunch
Stayed 3 nights in Jun 2025

10/10 Excellent

Zach

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment and great location in Chiado. Exceptional service from their team
Stayed 2 nights in May 2025

10/10 Excellent

Wendi

Liked: Cleanliness, amenities, property conditions & facilities
We were so pleasantly surprised by this hotel! Our apartment was as pictured - something that’s rare these days. Amazing views from the windows. Walkable to everything (mind the hills, though). Lots of space inside! Our little family of 3 was thrilled to have 2 bathrooms and a big refrigerator to hold all of the yummy leftovers from the incredible restaurants nearby. It was our first stay in Lisbon and would definitely book this property again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Faith

Liked: Cleanliness, room comfort, communication

Best family apartment

Huge apartment. Each room has a bathroom and the dining area was spacious. Had all we needed for a comfortable stay. Would stay again especially since the location is very convenient to get around old Lisbon.
Stayed 2 nights in May 2025

10/10 Excellent

Tamsen

Liked: Cleanliness, property conditions & facilities, communication
Lovely apartment, fabulous area (walking distance to many great sites and restaurants), and very professional and easy check in. Would highly recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lenda

Liked: Cleanliness, room comfort, communication

Amazing apartment in Lisbon, great location

We had the 3 bedroom/3 bath apartment and it was perfect for the 6 members of our family. Very clean, air conditioning worked great, good amenities like our own small washer/dryer. The windows had very good sound proofing to keep out the street noise. The Pizza Hut downstairs was super convenient for our kids who are very picky eaters. The location was great in general with many nearby restaurants and shops. Ben, our host who greeted us, was fantastic. He went over the whole apartment and how to use the amenities. He also sent us restaurant recommendations and helped us book a TukTuk tour. HIGHLY recommend these apartments!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay! JP was super helpful and accommodating. We would definitely stay here again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Ariel

Liked: Cleanliness, room comfort, communication
Excelent stay !!
Stayed 4 nights in Jan 2023

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a beautiful property. The accommodation was in excellent condition. It was quiet and walking distance from many attractions and restaurants. I highly recommend this property.
Stayed 4 nights in Jan 2025

10/10 Excellent

Leandro

Liked: Cleanliness, room comfort, communication

Very good

Wonderful place. Big apartment with Comfortable beds. Great location. Host very helpful.
Stayed 4 nights in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities, communication
One of the best stays we have ever had! Mafalda was wonderful - so communicative and helpful. She explained everything in the apartment and provided guidance throughout our stay. The apartment itself is beautiful and was perfect for our time in Lisbon. We will definitely be back and will recommend Chiada Mercy to anyone traveling to Lisbon!
Stayed 3 nights in Mar 2025

10/10 Excellent

T

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious room and comfortable bed. Quiet and safe area. Staff is friendly and provides good info. When our adapter didn't work, they sent us 3 adapters to use.
Stayed 5 nights in Mar 2025