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Phoenix Chalets

Luxurious ski holiday home with restaurant

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Photo gallery for Phoenix Chalets

In-room dining
Terrace/patio
Exterior
Room
Dining room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Bar
  • Dryer
  • Washer
  • Kitchen
£312
30 Sept - 1 Oct

Explore the area

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4690-2 Hokujo, Hakuba, Nagano, 399-9301
  • Hakuba Happo-One Ski Area
    ‪6 min walk‬
  • Happo-one Adam Gondola
    ‪8 min walk‬
  • Happo One Sakka Ski Lift
    ‪15 min walk‬

Choose your unit

View all photos for Luxury Chalet, 2 Bedrooms (Phoenix)

Terrace/patio

Luxury Chalet, 2 Bedrooms (Phoenix)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Luxury Chalet, 3 Bedrooms (Phoenix)

Bathroom

Luxury Chalet, 3 Bedrooms (Phoenix)

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

View all photos for Family Chalet

Private kitchen

Family Chalet

  • 3 bedrooms
  • Sleeps 8
  • 1 Large Twin Bed, 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Luxury Room (Phoenix One)

In-room dining

Luxury Room (Phoenix One)

  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Single Beds

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Exterior

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About the area

Hakuba

Hakuba is home to Phoenix Chalets. Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Take in the nearby slopes with snowboarding and skiing lessons, or try out other outdoor activities such as snowshoeing and snowmobiling.
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What's nearby

  • Hakuba Happo-One Ski Area - 6 min walk - 0.5 km
  • Happo-one Adam Gondola - 8 min walk - 0.7 km
  • Happo One Sakka Ski Lift - 15 min walk - 1.3 km
  • Hakuba Iwatake Ski Resort - 3 min drive - 2.4 km
  • Hakuba Goryu Ski Resort - 7 min drive - 4.4 km

Getting around

  • Hakuba Station - 6 min drive

Restaurants

  • ‪Refuel - ‬11 min walk
  • ‪Hand Made House 4260 - ‬10 min walk
  • ‪Blizzard (Pizza) - ‬13 min walk
  • ‪レストラン シャモニー - ‬3 min walk
  • ‪RECOVERY BAR - ‬11 min walk

About this property

Phoenix Chalets

Luxurious ski holiday home with restaurant
Jump on the free ski shuttle for a day on the slopes before returning to Phoenix Chalets for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski storage and complimentary wireless Internet access. All 10 soundproofed homes have 3 bedrooms and feature free WiFi and espresso makers. Guests can enjoy deep soaking bathtubs, and other standard amenities include kitchens with fridges and ovens.
Phoenix Chalets offers 10 air-conditioned accommodations with washers/dryers and espresso makers. Rooms open to balconies. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our prices include all fees. No hidden fees.
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Amenities

Kitchen
Washing machine
Dryer
Pet-friendly
Parking included
Free WiFi

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of JPY 25000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately JPY 3500 for adults and from JPY 1750 for children
  • Pet fee: JPY 25000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property

Frequently asked questions

Is Phoenix Chalets pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of JPY 25000 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Phoenix Chalets?

Self-parking is free at this property.

What time is check-in at Phoenix Chalets?

Check-in start time: 4 PM; check-in end time: 6:00 PM.

What time is check-out at Phoenix Chalets?

Checkout is at 10 AM.

Where is Phoenix Chalets located?

Located near the slopes, this Hakuba holiday home is within a 10-minute walk of Hakuba Ski Jumping Stadium and Hakuba Happo-One Ski Area, and is convenient for winter sports, such as skiing lessons and snowshoeing. Happo-one Adam Gondola and Happo One Sakka Ski Lift are also within 15 minutes.