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Holiday Holiday - H Residence Apartments

Apartment with free parking, a short walk to Surfers Paradise Beach

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Room
Room
In-room dining
Living area
Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Washer
  • Barbecue grill
  • Parking included

Explore the area

Map
6 Orchid Avenue, Surfers Paradise, QLD, 4217
  • Cavill Avenue
    ‪5 min walk‬
  • Slingshot
    ‪5 min walk‬
  • Surfers Paradise Beach
    ‪5 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

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View all photos for Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

Room

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

  • 1044 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Executive Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 19)

Private kitchen

Executive Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 19)

  • 1216 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 18)

Living area

Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 18)

  • 1216 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 30)

Living area

Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 30)

  • 980 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 32)

Room

Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 32)

  • 980 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

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About the area

Gold Coast

Located near the beach, Holiday Holiday - H Residence Apartments is in Surfers Paradise, a neighbourhood in Gold Coast. Cavill Avenue and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Slingshot and Warner Bros. Movie World. Wet'n'Wild Gold Coast and Dreamworld are not to be missed.
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What's nearby

  • Chevron Renaissance - 1 min walk - 0.0 km
  • Cavill Avenue - 5 min walk - 0.5 km
  • Slingshot - 5 min walk - 0.5 km
  • Surfers Paradise Beach - 5 min walk - 0.5 km
  • SkyPoint Observation Deck - 12 min walk - 1.0 km

Getting around

  • Cypress Avenue Station - 4 min walk
  • Varsity Lakes Station - 20 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 36 min drive

Restaurants

  • ‪Chevron Renaissance Shopping Centre - ‬2 min walk
  • ‪Betty's Burgers - ‬1 min walk
  • ‪Clock Hotel - ‬1 min walk
  • ‪Waxy's Irish Pub - ‬3 min walk
  • ‪La Jordania Restaurant - ‬3 min walk

About this property

Holiday Holiday - H Residence Apartments

Apartment with free parking, a short walk to Surfers Paradise Beach
An indoor pool, an outdoor pool and a sauna are available at this smoke-free apartment building. Self parking is free. Other amenities include Access to hot tub, spa services and an arcade/games room. Each apartment has 2 bedrooms and offers free WiFi and a balcony. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Housekeeping is not available.
Holiday Holiday - H Residence Apartments offers 24 air-conditioned accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Gold Coast apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the on-site spa services.
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Amenities

Pool
Hot tub
Kitchen
Washer
Parking included
Free WiFi

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (10:00 AM - 4:00 PM) and Saturday - Saturday (10:00 AM - 3:30 PM)
The check-in location differs from the property location; go to: [Level 1, 3240 Surfers Paradise Blvd]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Front desk hours are 9:30 AM-3:30 PM on public holidays. Check-in times are 2-5 PM Monday-Friday and 2-3:30 PM Saturday, Sunday, and public holidays.
This property charges the following mandatory general deposits, collected at check-in: AUD 300 for 1 bedroom and 2 bedroom room type bookings; AUD 500 for 3 bedroom room type bookings.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day.
Cots (infant beds) are available for AUD 60 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 60 per night
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Holiday Holiday - H Residence Apartments have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Holiday Holiday - H Residence Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Holiday - H Residence Apartments?

Self-parking is free at this property.

What time is check-in at Holiday Holiday - H Residence Apartments?

Check-in start time: 2 PM; check-in end time: 3 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Holiday - H Residence Apartments?

Checkout is at 10 AM.

Where is Holiday Holiday - H Residence Apartments located?

Located in Surfers Paradise, this apartment building is within a 5-minute walk of Chevron Renaissance, Surfers Paradise Beach and Cavill Avenue. The Star Gold Coast is 2.4 mi (3.9 km) away. Cypress Avenue Station is only a 4-minute walk and Florida Gardens station is 27 minutes.

Holiday Holiday - H Residence Apartments Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 20 out of 50 reviews
Rating 8 - Good. 19 out of 50 reviews
Rating 6 - Okay. 5 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 4 out of 50 reviews

8.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

7.4/10

Communication

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, communication
Fantastic location.. right in the centre of all the activities. The views from the room was amazing
Stayed 4 nights in Feb 2024

10/10 Excellent

Alireza

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is located in the main city centre, close to all the attractions, restaurants and beach. It was very clean with fantastic view of beach, ocean and city around and good swimming pools.
Stayed 5 nights in Mar 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, communication
Everything about this property was amazing! From the location, the views , the cleanliness ! Absolutely everything was perfect . We cannot wait to come back
Stayed 4 nights in Feb 2024

8/10 Good

Jennifer

Liked: Cleanliness, room comfort
Disliked: Communication
Tha accommodations were very nice. Dishes, cutlery and utensils were lacking
Stayed 11 nights in Feb 2024

10/10 Excellent

chengyuan

Liked: Cleanliness, amenities, property conditions & facilities, communication
nice
Stayed 5 nights in Jun 2023

8/10 Good

Joumana

Liked: Communication
I like the cleaning around and the beautiful view spaces and the kitchen facilities. But there is NO tissues or much towels!
Stayed 4 nights in Mar 2023

8/10 Good

Ghazal

Liked: Cleanliness
I loved the scenery from my apartment however the reception staff communication wasn’t clear as I got lost not knowing where to park. It was difficult to get to the hotel office which was further away from the apartment. The dishwasher wasn’t working properly.
Stayed 5 nights in Feb 2024

6/10 Okay

Sherif

Liked: Cleanliness, amenities, communication
Property ameneties were excellent location and view were excellent property was a little run down paint was falling off the ceiling at the sliding door and there was a terrible sewrage smell throughout the unit and building.The smell got worse at night time or when you turned on the airconditioner.The smell is what would stop us going back to the property agin.
Stayed 4 nights in Jul 2022

2/10 Terrible

Natalie

Liked: Amenities
Disliked: Cleanliness, communication
Next time book direct with the apartment. Incorrectly configured for our number. 6 hours in phone with no result. Apartments stinks if garbage throughout foyer
Stayed 7 nights in Sep 2022

4/10 Poor

Jasim

Disliked: Property conditions & facilities, communication
Location where we picked up the keys was in completely different location from where we were staying. Customer service not friendly ( rude) We struggled to find our parking as well as our apartment. No proper directions and for that reason we got locked in one of the elevators. Luckily we got helped by complete stranger. Finally when we made to apartment we found that there are some cockroaches and when we made complaints to reception of Holiday Holiday, they told us that this is NORMAL. Very disappointing. Never again.
Stayed 6 nights in May 2024

2/10 Terrible

Sanjay

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Lodged formal complaint to Wotif and Management team at Holiday Holiday but no response. Wotif misleading advertising for the property. It’s not 4 star. No amenities provided only starter kit for a day and we stayed 5 nights. No towels and very poor facility. We complained to Wotif and they couldn’t do anything plus no where to complain. We will lodge a formal complain to Fair Trade and QLD Tourism for misleading advertising.
Stayed 5 nights in Jan 2023

6/10 Okay

Mayur

Liked: Cleanliness, amenities, communication
Property Location is good but the Mattress was very springy and uncomfortable. The Furniture is old.
Stayed 3 nights in Aug 2024

8/10 Good

Lyle

Stayed 6 nights in Jul 2024

8/10 Good

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment itself was large, well laid out and comfortable with fantastic views. The shower in the second bathroom had a door that didn't close and leaked water all over the floor and there was no sound proving between the bedrooms. We found the location to be very nosiy as there were multiple night clubs that pumped loud music until around 3:30am every morning. We have arrived home very unrested because of this.
Stayed 7 nights in May 2024

8/10 Good

Bede

Stayed 3 nights in Apr 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Worst holiday experience of my life. Couldn’t find the property for over a hour because all the instructions are for before 8pm when all the doors lock out. Room wasn’t clean, sand everywhere including the main bed…. Main bathroom flooded into the entire apartment with bacteria from previous patrons (pubes, hairs, grime you name it). Tried to soak it up using towels - thought I’d then do the wash only for the dryer not to work! Hotel telling us they’ll said maintenance when we check out….didn’t even offer to swap rooms. So we got to enjoy the smell of off water and couldn’t use the room. On check out got treated with such disrespect by the “manager”. Made us wait 15 minutes and instantly came up to us with an aggressive tone, refused any compensation and ended up swearing at us, so we swore back. Held my bond and refused to return it until after I deleted my google review. Don’t waste your time. They’re a piggy back hotel, they don’t actually own anything.
Stayed 3 nights in Mar 2023

10/10 Excellent

Tarek

Liked: Amenities, property conditions & facilities, communication
Lovely property
Stayed 3 nights in Mar 2023

4/10 Poor

Alia

Disliked: Cleanliness, room comfort
Stayed 6 nights in Jan 2023

8/10 Good

nichloas

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Jan 2023

8/10 Good

Fred

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 3 nights in Oct 2022

10/10 Excellent

Antonuos

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Dec 2020

6/10 Okay

Chris

Liked: Cleanliness, communication

OK

The property is a moderate standard. The indoor pool area needed cleaning and the hotel corridors had a strange smell. The location is very central but the street can be extremely noisy of an evening.
Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities, communication
We have been scammed $200 for a alleged chipped lamp which we have not damaged. We noticed the top cover of the lamp was already crooked when we checked in along with many other things. We shouldve reported this straight away but we just assumed that the room has been properly checked and that they would know of these things already. Apparently not. There were various issues with the Hilton room that we could have been falsely accused for just like this lamp. They say that their staff check before and after guests stay (which of course is a given) but maybe they did not check properly prior to us staying falsely accusing us damaging lamp that was already there damaged. Their staff are no help and say the same thing without acknowledging the customer's point of view. We booked through Wotif not knowing a third party company was managing our room privately as it didn't clearly say for the room we needed with two bedrooms. It just had special check in instructions which we assumed was due to covid. We always booked straight with hotels and never knew third party companies like these existed within premium hotels. ALWAYS BOOK WITH HOTELS DIRECTLY! They will probably reply to this review saying the same thing that they replied to other similar complaints about how it was the customer who broke the items and therefore we should be responsible. Yes indeed but the problem is, we didn't break it and it already was crooked from the small chip.
Stayed 2 nights in Sep 2020

10/10 Excellent

rita, Sydney

Liked: Cleanliness, amenities
Great location, clean tidy room everything we needed was provided .
Stayed 5 nights in Mar 2020