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Aparthotel

Kaam Accommodations

Aparthotel with 3 outdoor swimming pools, 6-minute walk to Puerto Morelos Town Square

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Photo gallery for Kaam Accommodations

Living area
Terrace/patio
Front of property
Room
Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Room service
  • Pet-friendly
  • Laundry
  • Kitchen

Explore the area

View in a map
Avenida Niños Héroes Sm 2, Mz 5 lote 37, Puerto Morelos, QROO, 77580
  • Place, Ojo de Agua Beach
    ‪3 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Puerto Morelos Town Square
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Choose your unit

View all photos for One Bedroom - 1 King Bed with Sofa bed

Living area

One Bedroom - 1 King Bed with Sofa bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms

Room

Family Room, 2 Bedrooms

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 King Sofa Bed

View all photos for One Bedroom - 1 King Bed with Sofa bed pool view

Room

One Bedroom - 1 King Bed with Sofa bed pool view

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom - 1 King Bed with Sofa bed (Handycap)

Terrace/patio

One Bedroom - 1 King Bed with Sofa bed (Handycap)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Puerto Morelos

Located in Puerto Morelos, Kaam Accommodations is near the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Xoximilco and Arrecife de Puerto Morelos National Park are also worth visiting. Take the opportunity to explore the area for water adventures such as fishing.
View more Aparthotels in Puerto MorelosOpens in a new window

What's nearby

  • Ojo de Agua Beach - 3 min walk - 0.3 km
  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.3 km
  • Faro Inclinado - 6 min walk - 0.6 km
  • Puerto Morelos Town Square - 6 min walk - 0.6 km
  • Puerto Morelos Artists’ Cooperative - 6 min walk - 0.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬6 min walk
  • ‪Ojo de Agua - ‬4 min walk
  • Ki' Restaurante & Bar
  • ‪Local Coffee + Shop - ‬1 min walk
  • ‪Don Ernesto's - ‬4 min walk

About this property

Kaam Accommodations

Aparthotel with 3 outdoor swimming pools, 6-minute walk to Puerto Morelos Town Square
Along with 3 outdoor pools, this smoke-free aparthotel has a restaurant and a rooftop terrace. WiFi in public areas is free. Additionally, dry cleaning, tour/ticket assistance and a garden are on-site. Each apartment provides a Smart TV with cable channels, plus a kitchen with a fridge, a stovetop and a microwave. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a dining area and a sitting area.
Kaam Accommodations offers 20 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. This individually decorated accommodation has separate sitting areas. Beds feature down duvets and premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries.

This Puerto Morelos aparthotel provides complimentary wireless Internet access. 40-inch Smart televisions come with cable channels and Netflix. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our prices include all fees. No hidden fees.

Amenities

Pool
Kitchen
Pet-friendly
Free WiFi
Restaurant
Air conditioning

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 9 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 1600 per vehicle (return, maximum occupancy 6)
  • A kitchen/kitchenette is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Kaam Accommodations have a pool?

Yes, this property has 3 outdoor pools.

Is Kaam Accommodations pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 9 kg per pet.

How much is parking at Kaam Accommodations?

There is free parking nearby.

What time is check-in at Kaam Accommodations?

Check-in start time: 3 PM; check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Kaam Accommodations?

Checkout is at noon.

Does Kaam Accommodations provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1600 per vehicle applies.

Where is Kaam Accommodations located?

Situated near the beach, this aparthotel is within a 10-minute walk of Arrecife de Puerto Morelos National Park and Puerto Morelos Town Square. Ojo de Agua Beach and San Jose Catholic Parish are also within 10 minutes.

Reviews

Kaam Accommodations Reviews

8.4

Very good

9.0/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10

Check-in

8.0/10

Communication

10/10

Location

10/10

Listing accuracy
Rating 10 - Excellent. 27 out of 53 reviews
Rating 8 - Good. 15 out of 53 reviews
Rating 6 - Okay. 5 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 4 out of 53 reviews

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place for a great price. Very close to the beach, restaurants and bars.
Stayed 1 night in Apr 2025

10/10 Excellent

I

Liked: Cleanliness, amenities
Well worth the price and location.
Stayed 1 night in Apr 2025

8/10 Good

Hugo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Recommends hotel and would stay here again.
Stayed 5 nights in Apr 2025

6/10 Okay

Tracy

Disliked: Cleanliness
Friendly staff.
Stayed 3 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was extremely helpful and courteous.
Stayed 11 nights in Apr 2025

10/10 Excellent

Genaro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fast booking confirmation and service of the team
Stayed 2 nights in Apr 2025

10/10 Excellent

Shirley

Liked: Cleanliness, room comfort, communication

A fresh rewarding getaway!

Our stay was awesome. Lots of greetings from pool maintenance personnel, cleaning staff and Fanny was very accommodating!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Gail T.

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was very clean and well maintained. There were items in the room which were needed and useful. Staff was very pleasant. The pool, although very small, was very nice with noodles for my 6-year-old granddaughter to play with in the pool.
Stayed 4 nights in Apr 2025

8/10 Good

Kari

Liked: Cleanliness, amenities, property conditions & facilities, communication
Although staff was always available by Whatsapp and were very responsive to needs when expressed. We did feel at times that it would have been good to know when staff would be available for questions.
Stayed 8 nights in Apr 2025

10/10 Excellent

YONGWAN

Liked: Cleanliness, room comfort, communication
We spent almost three weeks in beautiful Puerto Morelos, and this was by far the cleanest place we stayed. It had a mini kitchen and a pool, which made our stay even better. You can walk barefoot to a snorkeling spot, and the area is full of great restaurants. Just a heads-up—it can get a bit noisy until early morning, so earplugs or headphones might come in handy!
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, amenities, communication
The showers were awesome, great water pressure and regulation.
Stayed 21 nights in Feb 2023

10/10 Excellent

alfred

Liked: Cleanliness, room comfort, communication
Very helpful staff
Stayed 6 nights in Jan 2024

10/10 Excellent

Osvaldo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice, clean, close to beach, close to stores and restaurants. Very nice people in the area. Thanks!!

10/10 Excellent

Anthony

Liked: Amenities, property conditions & facilities, communication
The property was exactly what you can expect for the price. Pool was very clean. Air condionting in room was excellent. Kitchen had all the supplies if you want to cook. Service was excellent. We arrived early i. The morning the office was closed. We called fanny and ended up waking her up. She was super helpful and rushed over to give us early access at no charge. My fault i should of arranged everything ahead of time. Checkout was super easy and fanny let us checkout very late as we had a night time flight. Location is just a few minutes walk from the beach and downtown. It was super convenient. I would do it again.
Stayed 5 nights in Apr 2025

4/10 Poor

Nicole

Disliked: Cleanliness, property conditions & facilities, communication
No one was at the property and we were sent to a different location. I was traveling with my elderly father and the walk between properties in the heat with our luggage was very hard for him.
Stayed 1 night in Jun 2024

6/10 Okay

David

Liked: Cleanliness, amenities
Disliked: Communication
Our first room had no running water. There was any empty room next door which we were moved into the next day somewhat begrudgingly. Once we were settled and had a bathroom to use things went OK. Location was convenient for our needs though two restaurants across the street often had loud music late into the night.
Stayed 10 nights in Feb 2024

8/10 Good

Anne

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was quiet and clean and a 2 minute walk to the beach. The pool was small but private. Everything was very close and walkable but still far enough away that it was peaceful. Daniela was very responsive. In fact, she noticed the cab circling the neighborhood looking for the property and stopped us, hopped in the cab and took us to the building. This was very lucky for us as the address given on Expedia is to their business office, not the properties and there are literally no signs. Other than not having the correct address, everything was great.
Stayed 5 nights in May 2023

6/10 Okay

Leslie

Liked: Cleanliness
Disliked: Communication
The place was clean and lots of hot water. Easy access to restaurants and the beach. Now for the downside. Checkin was difficult. First off the place doesn't have a sign. When we arrived, there was no one around. We were having difficulty with our Mexican SIM card and had to go next door to King Scuba to ask if they knew where the management was. They were very kind and tried to call a number we had as well as a number they had. No one answered either number. Not knowing what to do next we waited around and the manager and maid arrived and seemed baffled as to where to put us. They put us in a nice apartment and we asked about WIFI password. After awhile the manager gave us a password that didn't work. But eventually she got the right password. Everything seemed to be fine. After a trip to the store, we found the refrigerator wouldn't get cold but the freezer was refrigerator cold and we used that as a small refrigerator. We could never reach anyone by phone to inform them. We met another couple on our last day that also could not reach the management to check in. I think this is a common problem. So no I wouldn't recommend staying here.
Stayed 5 nights in Dec 2023

2/10 Terrible

Maureen

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommend NOT STAYING HERE. Puerto Morelos is great and the location is close to everything but the actual property is 1. Not as advertised/not even the building in the pictures and 2. Rundown and gross. In case you are still considering… 3. There was a single hand towel in our room and when I requested some sort of actual towels for showering was told not until tomorrow. After 3.5 hours and a lot of back and forth we finally ended up with towels dumped on the floor outside our room. 4. The first floor bedroom my in-laws were in did not have locking windows. No deadbolts on either of our doors, just a little push button lock. No key to the safe in our room. One of the windows facing three late night bars didn’t have any sort of covering. 5. Corners of bathroom not swept, gum stuck to floor, curtains so dirty I did not even want to touch them. The giant jug of clean” drinking water smelled funky. 6. No toiletries provided and certainly no robes like in the photos (lol). Only one pool with no outdoor lighting so unusable after 7 pm. If there was any sort of roof deck or restaurant, we did not find them. Also, the property is in a pretty loud area but we were there on a Saturday and were expecting downtown noise. This didn’t bother us but might bother someone.
Stayed 1 night in Feb 2024

10/10 Excellent

Inglaterra

Liked: Cleanliness, amenities, property conditions & facilities
Todo nos gustó, la atención fue excelente.
Stayed 1 night in Jul 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente lugar…
Stayed 2 nights in Apr 2025

2/10 Terrible

Lidia Lopez

Disliked: Communication
No me permitieron el acceso a la propiedad, exijo el reembolso
Stayed 1 night in Aug 2023

8/10 Good

Troy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Kaam was a great place to stay. Location was perfect. Watch the sun rise from the roof. Our room had a front and rear balcony to choose the perfect spot for coffee. Great restaurants within a minute or two. Very quiet building T
Stayed 9 nights in Apr 2022

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great vacation at this place. All we needed to do if we wanted something was to send a text message and someone helped us within a few minutes. The place was very quiet and the neighborhood felt very secure. Literally 2 minutes walk to the beach. Perfect
Stayed 6 nights in Apr 2022

6/10 Okay

Serena

Liked: Room comfort, communication

Basement feel

It was the bottom of the building. The ceilings were low 7 ft ceilings making it feel like a basement. There was very limited windows and they were small. Bed was comfortable spacious rooms beautiful new pool but it was still a basement. For the price we paid it wasn’t worth it. That is why I will rate this experience as just medium stars. I have experiences on multiple occasions, when the bookings come in from Hotels.Com it seems we get the budget rooms the properties have to offer. This has been my experience often.
Stayed 1 night in Mar 2022