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Aparthotel

Hollywood Mirage - Excel Hotels & Resorts

Suburban aparthotel with 2 outdoor pools and full-service spa

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Photo gallery for Hollywood Mirage - Excel Hotels & Resorts

Outdoor pool
Outdoor pool
Exterior
Breakfast area
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Calle Sierra Nevada, sn, Arona, Santa Cruz de Tenerife, 38650
  • Los Cristianos Beach
    ‪19 min walk‬
  • Las Vistas Beach
    ‪4 min drive‬
  • Siam Park
    ‪4 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪12 min drive‬

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Apartments 2 Bedrooms vista mar (1+1)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

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Apartments 2 bedroom vista mar (3)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

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Apartments 1 bedroom vista mar (3)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartments studio vista mar (2)

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Apartments studio vista mar (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Apartments 2 Bedrooms vista mar (2)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms vista mar (5)

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Apartment 2 Bedrooms vista mar (5)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms vista mar (4+1)

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Apartment 2 Bedrooms vista mar (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms vista mar (4)

Room

Apartment 2 Bedrooms vista mar (4)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms vista mar (3+2)

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Apartment 2 Bedrooms vista mar (3+2)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms vista mar (3+1)

Room

Apartment 2 Bedrooms vista mar (3+1)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms vista mar (2+3)

Room

Apartment 2 Bedrooms vista mar (2+3)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartments 1 bedroom vista mar (2)

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Apartments 1 bedroom vista mar (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment studio vista mar (1+1)

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Apartment studio vista mar (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Apartment 2 bedrooms vista mar (2+2)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms vista mar (1+3)

Room

Apartment 2 Bedrooms vista mar (1+3)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms vista mar (1+2)

Room

Apartment 2 Bedrooms vista mar (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 1 bedroom vista mar (2+1)

Room

Apartment 1 bedroom vista mar (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment 2 Bedrooms vista mar (2+1)

Room

Apartment 2 Bedrooms vista mar (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms vista mar (1+4)

Room

Apartment 2 Bedrooms vista mar (1+4)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartament 2 Bedrooms vista mar

Room

Apartament 2 Bedrooms vista mar

  • 2 bedrooms
  • Sleeps 1
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartament 1 bedroom vista mar

Room

Apartament 1 bedroom vista mar

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment 1 bedroom vista mar (1+2)

Room

Apartment 1 bedroom vista mar (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment 1 bedroom vista mar (1+1)

Room

Apartment 1 bedroom vista mar (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartament studio vista mar

Room

Apartament studio vista mar

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Apartment 2 bedrooms (3+2)

Room

Apartment 2 bedrooms (3+2)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (1+4)

Room

Apartment 2 bedrooms (1+4)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (5)

Room

Apartment 2 bedrooms (5)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (2+3)

Room

Apartment 2 bedrooms (2+3)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (4+1)

Room

Apartment 2 bedrooms (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 1 bedroom (2)

Room

Apartment 1 bedroom (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment 1 bedroom (1+1)

Room

Apartment 1 bedroom (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment 1 bedroom (3)

Room

Apartment 1 bedroom (3)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment 2 bedrooms (3+1)

Room

Apartment 2 bedrooms (3+1)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (2+2)

Room

Apartment 2 bedrooms (2+2)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (1+3)

Room

Apartment 2 bedrooms (1+3)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (2)

Room

Apartment 2 bedrooms (2)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (1+1)

Room

Apartment 2 bedrooms (1+1)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (3)

Room

Apartment 2 bedrooms (3)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (4)

Room

Apartment 2 bedrooms (4)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment studio (2)

Room

Apartment studio (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment studio (1+1)

Room

Apartment studio (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment 1 bedroom (1+2)

Room

Apartment 1 bedroom (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment 1 bedroom (2+1)

Room

Apartment 1 bedroom (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment 2 bedrooms (2+1)

Room

Apartment 2 bedrooms (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (1+2)

Room

Apartment 2 bedrooms (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms

Room

Apartment 2 bedrooms

  • 2 bedrooms
  • Sleeps 1
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 1 bedroom

Room

Apartment 1 bedroom

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment studio

Room

Apartment studio

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

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About the area

Arona

Located in Arona, Hollywood Mirage - Excel Hotels & Resorts is in the suburbs and near the beach. Puerto Colon Marina and Golf del Sur Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Los Cristianos Beach and Las Vistas Beach. Travelling with kids? Consider Siam Park, or check out an event or a game at Estadio Antonio Domínguez Alfonso. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Los Cristianos Beach - 19 min walk - 1.6 km
  • Las Vistas Beach - 4 min drive - 2.3 km
  • Siam Park - 4 min drive - 4.5 km
  • Playa de las Américas - 6 min drive - 4.5 km
  • Fañabé Beach - 7 min drive - 7.2 km

Getting around

  • Tenerife (TFS-Tenerife South) - 13 min drive

Restaurants

  • ‪The Vault Bar Tenerife - ‬8 min walk
  • ‪Mercado la Pepa - ‬6 min walk
  • ‪Olive Garden Deli - ‬6 min walk
  • ‪Los Corzos - ‬10 min walk
  • ‪Restaurante Pailebot - ‬17 min walk

About this property

Hollywood Mirage - Excel Hotels & Resorts

Suburban aparthotel with 2 outdoor pools and full-service spa
Along with 2 outdoor pools, this aparthotel has a full-service spa and a restaurant. Free WiFi in public areas, a free area shuttle and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Each apartment has 2 bedrooms and offers free WiFi and a balcony. Guests will find a kitchenette with a fridge, a stovetop and a microwave. Limited housekeeping is available.
Hollywood Mirage - Excel Hotels & Resorts offers 335 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

This Arona aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.
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Amenities

Pool
Kitchen
Free WiFi
Restaurant
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 6.5 for children
  • Housekeeping is available for an additional fee and varies based on unit size
  • In-room safe fee: EUR 12 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number A38083101
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Hollywood Mirage - Excel Hotels & Resorts have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hollywood Mirage - Excel Hotels & Resorts pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hollywood Mirage - Excel Hotels & Resorts?

This property doesn't offer parking.

What time is check-in at Hollywood Mirage - Excel Hotels & Resorts?

Check-in start time: 5:00 PM; check-in end time: noon.

What time is check-out at Hollywood Mirage - Excel Hotels & Resorts?

Checkout is at 11:00 AM.

Where is Hollywood Mirage - Excel Hotels & Resorts located?

This family-friendly Arona aparthotel is located near the beach, within 1 mi (2 km) of Playa De Los Tarajales and Los Cristianos Beach. Siam Park and Playa de las Américas are also within 3 miles (5 km).

Hollywood Mirage - Excel Hotels & Resorts Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 346 out of 795 reviews
Rating 8 - Good. 310 out of 795 reviews
Rating 6 - Okay. 93 out of 795 reviews
Rating 4 - Poor. 31 out of 795 reviews
Rating 2 - Terrible. 15 out of 795 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

8.6/10

Communication

Reviews

10/10 Excellent

Claudiu

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel
Stayed 6 nights in Jun 2025

8/10 Good

Julie Ann

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful and accommodating, Hotel offers a free bus service up/downhill to the beach front.
Stayed 4 nights in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, amenities
Great range of food on half board. Friendly staff. Great for children including daily kids club. Umbrella for balcony seems to be reserved for those with medical need so more umbrellas please!
Stayed 11 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, room comfort, communication
Lovely stay, we stayed for a few days and was nice and relaxing at hotel
Stayed 3 nights in Mar 2025

8/10 Good

Sheila

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Spacious apart ..hotel. Friendly staff!
Stayed 3 nights in Apr 2025

8/10 Good

Louise

Liked: Cleanliness, amenities, property conditions & facilities, communication
Places close by to eat, drink and shop. However taxi's needed to get back from Los Cristianos centre as the hill and even the stairs up to the complex are massive. There is a shop on site as well as a spa, nail salon and hairdressers. Pool areas are nice, we used the lower pool as it was quieter and the last 2 days we got cabanas at Pool 3, which is good value for money in my opinion.
Stayed 9 nights in May 2025

10/10 Excellent

Adam

Liked: Room comfort, communication
Very quiet for Tenerife
Stayed 4 nights in May 2025

10/10 Excellent

Kevin Leslie

Liked: Cleanliness, amenities, communication
I’ve been here a few times and it always is pretty consistently good properties a little bit tired
Stayed 4 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, communication
Good facilities,hotel food not great but can eat out easily,pleasant stay.
Stayed 8 nights in Feb 2025

10/10 Excellent

rachel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Although it’s a 25 min walk to the front the taxis are quick and inexpensive. There were 6 of us and there are plenty of 6 seaters so this was a pleasant surprise. Pool is great. Sunbed frenzy every morning but in school holidays we decided to just join in and accept this. Had to wait in a queue from 8am until 9am to ensure a sunbed in school holiday. Self catering but well equipped. Very comfortable bed, good and powerful shower and large terrace with a sea view. Could not fault this trip. Only wish would be that it was closer to the seafront and bars but I would 100% stay here again. We didn’t try the food. Drinks were average prices €3.50 pint of beer. Lovely heated pool.
Stayed 6 nights in Jul 2025

8/10 Good

Niamh

Liked: Cleanliness, amenities, property conditions & facilities, communication
I was very pleasantly surprised with the Hollywood mirage hotel, and I would recommend it to everyone
Stayed 4 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities, communication
Loved it will definitely be back , great atmosphere friendly spotlessly clean
Stayed 6 nights in Feb 2025

10/10 Excellent

Vicki

Liked: Cleanliness, property conditions & facilities, communication
It was great
Stayed 6 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Amazing stay

Hotel is stunning! The staff were so lovely and friendly and couldn’t be more helpful! Nothing was to much for them Great location, big rooms and balconies and lots of amenities on site Will 100% be returning
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful hotel
Stayed 3 nights in Dec 2024

4/10 Poor

Carl

Disliked: Cleanliness, property conditions & facilities
This is not a 4 star property. The rooms are very dated. They only change your towels every 3 days. Reception is unhelpful. Beds are poor. Pool is good tho
Stayed 9 nights in Jun 2025

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel spacious 2 bedroom apartment
Stayed 4 nights in Feb 2025

4/10 Poor

George

Disliked: Cleanliness, property conditions & facilities, communication
The hotel is very dated and is badly in need of refurbishment. The pool area is pleasant but was constantly busy. I have been travelling for over 40 years and never have I seen people queuing to get a sun bed. The fact there isn’t enough explains it I suppose. One thing that really miffed me is a family left rubbish behind, pizza box, coke cans etc. The rubbish lay for over 3 hours before being cleaned up, not acceptable. We found, on occasion the staff to be rude and abrupt. On the positive side, the kiddies entertainment is excellent. Will we stay there again, not a chance.
Stayed 9 nights in Jul 2025

8/10 Good

Bernadette

Liked: Cleanliness, room comfort, communication

Relaxing getaway

Lovely hotel Friendly staff beautiful pool areas nice location
Stayed 6 nights in Jan 2025

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities, communication
Hotel was lovely and just what we needed for a 4 night stay although would stay longer. Staff were friendly & helpful. Rooms were clean. Short walk to bars & shops. Pools & pool areas were nice. Would stay again
Stayed 4 nights in Mar 2025

10/10 Excellent

raffaele

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel good all around food good and staff highly recommended it!!
Stayed 7 nights in Oct 2024

10/10 Excellent

Esmat Zerin

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great time over there. Nice apartment
Stayed 3 nights in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good facilities, friendly reception & everything needed in the appartment
Stayed 4 nights in Jan 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely , but location wise very uphill
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Great hotel and was upgraded on arrival, some issues with a faulty shower but other than that amazing place.
Stayed 4 nights in Dec 2024