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Royal Service at Paradisus Punta Cana - Adults Only

Adults-only beachfront resort with 2 outdoor pools

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Photo gallery for Royal Service at Paradisus Punta Cana - Adults Only

Restaurant
Outdoor wedding area
Jetted bathtub
Meeting facility
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Pool
  • Hot tub
  • Housekeeping

Explore the area

Map
Playa de Bavaro, Punta Cana, 23000
  • Casino Avalon Princess
    ‪15 min walk‬
  • Cortecito Beach
    ‪2 min drive‬
  • Iberostar Golf Course
    ‪4 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪25 min drive‬

Rooms & beds

Spaces

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About the area

Punta Cana

Located in Bávaro, a neighbourhood in Punta Cana, Royal Service at Paradisus Punta Cana - Adults Only is next to a golf course and on a private beach. Cocotal Golf and Country Club and Iberostar Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cortecito Beach and Bavaro Beach. Splash Water Park and Manati Park Bavaro are also worth visiting.
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What's nearby

  • Casino Avalon Princess - 15 min walk - 1.3 km
  • Cortecito Beach - 2 min drive - 0.7 km
  • Iberostar Golf Course - 4 min drive - 2.5 km
  • Arena Gorda Beach - 7 min drive - 3.6 km
  • Los Corales Beach - 7 min drive - 4.5 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 25 min drive

Restaurants

  • ‪24/7 Pub - ‬17 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪El gaucho - ‬7 min drive
  • ‪Focaccia Ristorante - ‬4 min drive
  • ‪La Hispanola Restaurant - ‬5 min drive

About this property

Royal Service at Paradisus Punta Cana - Adults Only

Adults-only beachfront resort with 2 outdoor pools
Catch some rays on Royal Service at Paradisus Punta Cana - Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
Royal Service at Paradisus Punta Cana - Adults Only offers 132 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Televisions come with cable channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, 5 outdoor tennis courts, a 24-hour health club and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish
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Amenities

Pool
Hot tub
Restaurant
Air conditioning
Laundry
Spa

House Rules

Check in after 3 PM
Minimum age to rent: 18
Check out before noon
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Children

Adults only
default

Pets

No pets allowed
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Smoking

Smoking allowed: in designated areas

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 7 PM
Reservations are required for golf tee times, massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Royal Service at Paradisus Punta Cana - Adults Only have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 7 AM to 7 PM.

Is Royal Service at Paradisus Punta Cana - Adults Only pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Royal Service at Paradisus Punta Cana - Adults Only?

Check-in start time: 3 PM; check-in end time: 6 AM. Late check-in is available during limited hours.

What time is check-out at Royal Service at Paradisus Punta Cana - Adults Only?

Checkout is at noon.

Where is Royal Service at Paradisus Punta Cana - Adults Only located?

Located in Bávaro, this beachfront resort is next to a golf course and within a 10-minute walk of Arena Blanca Beach and Cortecito Beach. White Sands Golf Course and Casino Avalon Princess are also within 2 miles (3 km).

Royal Service at Paradisus Punta Cana - Adults Only Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 52 out of 102 reviews
Rating 8 - Good. 28 out of 102 reviews
Rating 6 - Okay. 5 out of 102 reviews
Rating 4 - Poor. 10 out of 102 reviews
Rating 2 - Terrible. 7 out of 102 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautiful resort, such kind staff. Occasional issues with odd things, like it was weirdly difficult to request an extra blanket to the room and instead we just got a bunch of extra sheets. Or the menu descriptions of food didn't quite match what came to the table. But overall didn't diminish the value of the trip.
Stayed 4 nights in Mar 2020

10/10 Excellent

JL, Toledo, OH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful destination. The grounds are meticulous. Staff very friendly and helpful. Suggest to upgrade to Royal Service...worth every penny! Our butler, Yolando was awesome and willing to help with whatever we needed. An absolute perfect vacation destination.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have excellent service, the staff is the best. Always doing everything to please the guests. Great beach, food and drinks.
Stayed 2 nights in Feb 2020

2/10 Terrible

Adam, NY

Disliked: Staff & service, amenities, property conditions & facilities
Compared to my previous 4 stays at a Melia hotels this was by far the worst and most disappointing. This resort in no way compared to the Paradisius and ME hotels in Mexico which were amazing. Staff was inattentive, food was horrible, most restaurants closed, the buffet was pathetic, no waiter service on beach and no food options on beach or at pool. Room was oceanfront but showed obvious signs of age and needed updating. If not for the gorgeous beach and perfect weather this would have been a complete wash. My first time to DR and my last time to a Melia hotel.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gardens, incredible beach, good food. Stuff should be more involved in work.
Stayed 8 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 7 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Half the resort was shut down. All restaurants except Japanese restaurant were moved to our 1/2. Other main pool and kids pool were drained. The 24 hr room service was NOT 24 hrs, it closed at 11 pm, and buffet closed sooner. Only 2 restaurants were open at a time, though it required reservations and even though we saw empty seats available they would not allow you to walk up and be seated.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, hermoso lugar y las atenciones de primera
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
When I got into the hotel, I was told the hotel was closed. I was transferred to Palma Real. There was a variety of food, but the quality was not good to us. There was only one night activity. There were several electric outages. The internet service was very inconsistent and the signal was weak. When I tried to check for the picking up time, nobody had call the Expedia Blue agency we were transferred to another hotel. Even though I tried several times, I could not communicate with the number given in the email. The transfer came 1 hour later after many attempts I did calling from the hotel. I arrived 90 minutes late to the airport. This has been the worst vacation ever!!!
Stayed 5 nights in Oct 2019

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exactly what I expected. I like the unique setting of the property, very nice and elegant. Only issues I had, was the language barrier;I would recommend that they have all their workers speak at least 50% english. But, otherwise from that, overall experience was great.
Stayed 5 nights in Sep 2019

10/10 Excellent

bruce, Clinton, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Royal Service

The Royal Service was absolutely amazing. We didn't have a want for anything. The room was one of the best I've had in Punta Cana. The private beach was perfect with drinks and food only steps away. If you have a n opportunity to stay at the Paradisus upgrade to the Royal Service.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Perfect! Great Services! Excellent food!
Stayed 6 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Our room, the service, the staff, the food the cleaning of the property were excellent!
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the Royal Service upgrade was well worth it. The biggest benefit is not really advertised - the RS rooms are either on or very close to the beach, whereas the other rooms can be a significant walk or even a bus ride away. Aside from that, access to La Palapala (exclusive restaurant for RS) was another huge benefit, as it gave an option that didn't require reservations and had lunch options that weren't the standard buffet. The beach itself is amazing. There are plenty of cabanas/chairs so that you can easily find a spot either in the sun or the shade. The biggest asset that differentiates this hotel from offers is the staff: Rafael, our butler, was amazing and made sure we didn't want for anything. His English is also exceptional, so we never worried about a communication gap. At the RS pool bar, Jose Louis, Jensy Ramos and Maximo were always extremely friendly, remembered our names and our orders, and went out of their way to make sure we were happy. At the North Ave bar, we became good friends with Leandro, Julio, Jesica, Juan & Juana. Aside from being great bartenders, they gave us great tips about the DR and the resort. We booked flights, transportation, excursions, and the hotel all through Expedia. This was our only real complaint about the trip, and we would recommend using another site. Expedia was very disorganized, and we wasted a significant amount of time on the trip sorting out their mistakes or attempting to make contact with their reps.
Stayed 8 nights in May 2019

8/10 Good

Verified traveller

Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Havier was the best butler anyone could ask for!!!
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my choice. Staff all over were great. Butler, Simione made everything so much easier. Food was good at all restaurants. Entertainment good but ,music, could be more diverse as I never heard a slow song all week. Owner needs to invest money into room upgrades to improve conditions such as water flow, water temp and room repairs in general or they risk losing their desirability. I would rate this a five were it not for the room issues so I give it a four.
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2019

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019