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Aparthotel

Koulen Hotel

Luxury Siem Reap aparthotel connected to the convention centre, 10-minute walk to Angkor National Museum

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Photo gallery for Koulen Hotel

Pool
Pool
Property entrance
Balcony view
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Bar
  • Barbecue grill
  • Gym
£88
includes taxes & fees
11 Nov - 12 Nov

Explore the area

View in a map
Oknha Oum Chhay Street, Mondul II Village, Svay Dangkum Commune, Siem Reap, Siem Reap, 17252
  • Place, Angkor National Museum
    ‪10 min walk‬
  • Place, Pub Street
    ‪10 min walk‬
  • Place, Angkor Night Market
    ‪12 min walk‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪53 min drive‬

Choose your unit

View all photos for Unit with 1 bedroom

Room

Unit with 1 bedroom

  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Unit with 2 bedrooms

Room

Unit with 2 bedrooms

  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Unit with 3 bedrooms

Room

Unit with 3 bedrooms

  • 2045 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Unit with 4 bedrooms

Room

Unit with 4 bedrooms

  • 2799 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds

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About the area

Siem Reap

Located in Downtown Siem Reap neighbourhood, Koulen Hotel is connected to a shopping centre. Angkor National Museum and Apsara Theatre are cultural highlights, and some of the area's notable landmarks include Pub Street and Angkor Wat. Angkor Night Market and Floating Village are two other places to visit that come recommended. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with mountain biking and mountain climbing.
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What's nearby

  • Old Market Area - 9 min walk - 0.8 km
  • Angkor National Museum - 10 min walk - 0.9 km
  • Pub Street - 10 min walk - 0.9 km
  • Angkor Night Market - 12 min walk - 1.0 km
  • Angkor Wat - 10 min drive - 6.5 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 58 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪FCC Angkor - ‬4 min walk
  • ‪Cafe Indochine - ‬5 min walk
  • ‪The Mansion - ‬4 min walk
  • ‪Thy Phalla Restaurant - ‬3 min walk

About this property

Koulen Hotel

Luxury Siem Reap aparthotel connected to the convention centre, 10-minute walk to Angkor National Museum
This smoke-free aparthotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchen with a fridge, a microwave and a dishwasher. Comforts include a Select Comfort bed and Egyptian cotton sheets, and guests will also find conveniences, such as a dining area and a sitting area.
Koulen Hotel offers 66 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and rice cookers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our prices include all fees. No hidden fees.

Amenities

Pool
Kitchen
Parking included
Free WiFi
Restaurant
Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 15 for adults and from USD 6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Koulen Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7 AM to 7:00 PM.

Is Koulen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Koulen Hotel?

Self-parking is free at this property.

What time is check-in at Koulen Hotel?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Koulen Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Koulen Hotel located?

This family-friendly Siem Reap aparthotel is located near the airport, within a 15-minute walk of Angkor National Museum, Pub Street and Angkor Night Market. Apsara Theatre and Angkor Wat are also within 6 mi (10 km).

Koulen Hotel Reviews

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 117 out of 144 reviews
Rating 8 - Good. 24 out of 144 reviews
Rating 6 - Okay. 3 out of 144 reviews
Rating 4 - Poor. 0 out of 144 reviews
Rating 2 - Terrible. 0 out of 144 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

9.8/10

Communication

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Really lovely hotel, in a quiet area only 1km from Pub Street. Exceptional service, huge 3 bedroom apartment, nice pool and pool bar. I loved our stay here, would definitely return.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lance

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property! Must stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Janine

Liked: Cleanliness, room comfort, communication

Good choice

Lovely hotel. Very large, stylish rooms, with good air conditioning. Friendly and helpful staff. Delicious breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, room comfort, communication

Very attentive staff

Extremely helpful and accommodating staff. Went out of their way to please us.
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everyone was awesome
Stayed 2 nights in Dec 2023

10/10 Excellent

Tatsuro

Liked: Cleanliness, room comfort, communication
Hotel stuff was very friendly and kindly especially for children. Kids had a fun time at pool. Breakfast and restaurant were also good, bud it took time to be served.
Stayed 3 nights in Aug 2023

10/10 Excellent

Joel

Liked: Cleanliness, room comfort, communication

Great stay at Koulen!

I really enjoyed my stay at Koulen. The pool and courtyard were amazing. The rooms were spacious. It was like having an apartment. The staff was friendly and very attentive. It was extremely convenient to the mall across the street and the river walk.
Stayed 7 nights in Jun 2022

8/10 Good

FRANS

Liked: Cleanliness, room comfort, communication

Good but not outstanding.

Hotel is good but not outstanding. Location is great, close to all you need. Staff is friendly and always there when needed. Could been given a room at the inner court instead of the street side to our family with two small kids, barking dogs on the street near our room kept kids awake. Breakfast has a good selection but only filtered coffee is a no-go, no orange juice. Nice pool but jacuzzi’s did not work. Friendly staffed pool bar. Gym was fine.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, room comfort, communication
Our stay at the Koulen Hotel was wonderful. The breakfast buffet was excellent in both variety and quality, and we enjoyed it throughout our five-night stay. The pho was especially delicious, far better than the originals in Vietnam and Bali, which we visited after our stay. The excellent staff also made our stay even better. Lin, Sa, and the male staff, whose names I didn't ask, were especially kind and helpful. Sokha, the hotel's tuk-tuk driver, was a very honest and polite driver, and would come to pick us up within a few minutes if we called during our stay. If you're staying at the Koulen Hotel, be sure to request him. The only thing I request is kitchen facilities. There is a nice kitchen in the room, but there are no cutting boards, knives, cutlery, frying pans, tableware, etc., so you will have to request them. I felt it would have been better if they were permanently provided.
Stayed 5 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
We recently had the pleasure of staying at the Koulen Hotel, and I can't recommend it highly enough! From the moment we arrived, the staff were incredibly warm and helpful, making us feel right at home. The room we stayed in was impressively spacious and comfortable. The air conditioning was a welcome relief, keeping the atmosphere cool and pleasant throughout our stay. The bed was large and very comfortable, ensuring restful nights. The bathroom was equally impressive, featuring ample space and all the necessary amenities. The shower was refreshing and well-maintained, which added to the overall comfort of our stay. One of the highlights was the outdoor pool area, which felt like a tropical oasis. The garden was well kept, providing a serene atmosphere to relax and unwind. Breakfast was a delightful experience, with a lovely breakfast room and a variety of choices to start the day off right. Additionally, the on-site restaurant served tasty meals, making it convenient to enjoy delicious food without having to venture far. Overall, our stay at the Koulen Hotel was exceptional. With its friendly staff, comfortable accommodation and beautiful surroundings, it's a perfect choice for anyone visiting Siem Reap.
Stayed 7 nights in Nov 2024

10/10 Excellent

Aknouklom

Liked: Cleanliness, amenities, property conditions & facilities, communication
Breakfast and poolside service was amazing!
Stayed 4 nights in Jun 2025

10/10 Excellent

Jon

Liked: Cleanliness, room comfort, communication
The stay as perfect. Walking distance to Pub St. and the Night Markets & also conveniently located to Angkor Wat and attractions. One of our travelers fell ill and they coordinated a doctor to the hotel and then were so very helpful during a hospital stay. Very friendly, very helpful, great breakfast included, wonderful pool, and just an overall amazing experience! Thank you!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexey

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was nice and friendly. We could get everything from the hotel service. That included transportations, bikes rental, and tickets to shows. The hotel and very clean. The breakfast was very delicious. We liked the soup and fruits.
Stayed 4 nights in Mar 2025

10/10 Excellent

Yusuke

Liked: Cleanliness, amenities, property conditions & facilities, communication
とても清潔で何度も泊まりたくなるようなホテルでした。
Stayed 5 nights in Mar 2025

10/10 Excellent

Morten

Liked: Cleanliness, room comfort, communication

Nice stay for family

We had a lovely stay and the staff was very friendly. We had a feeling of being welcome at the hotel and the tours we booked were really good.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was great, as always.
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, room comfort, communication

Hermoso Jardín.

Habitación muy grande de madera bien cuidada, cama cómoda, limpieza en toda la habitación, muy bien ubicado, hermoso jardín y piscina, gracias por su buen desayuno.
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was very large and spacious for a family of five. The kitchen supplies are basic but adequate. Breakfast was fairly limited but it was low season, not sure if this would change when the hotel is busier. The gym is older but serves its purpose. The hotel is nice and clean with a large pool and helpful, friendly staff. Outside there is always an available tuktuk driver to take you the short distance to the shops. Our hotel arranged the tour / tour guide for us to Angkor Wat and other temples, it was very easy and the guide was really good.
Stayed 3 nights in Sep 2024

10/10 Excellent

EDGAR

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spectacular hotel, very clean! Spacious rooms 80 m2/800 sqf, with one, two and three bedrooms, plus living room, and kitchenette. Staff is wonderful, great restaurant/cafeteria. Very very safe all around, walkable, clean, heat is not too bad! Very happy people! This is our second time in this hotel. E&L from Seattle, USA.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent hotel and staff! I’m looking forward to a future visit!
Stayed 5 nights in Apr 2024

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful rooms and pool. Good location to walk around Siem Reap. Staff were friendly and helpful.
Stayed 4 nights in Mar 2024

10/10 Excellent

junya

Liked: Cleanliness, room comfort, communication

アンコール最高の旅！

私達の対応をしてくれたMs LinさんとMr sere much さんを始め、スタッフさん全員がとても対応がよかったです。 ツアーガイドのSomneyさんもとても親切に 色々な所を案内してくれました。 お部屋も広く、綺麗でした。 とても良い思い出の旅になりました。 ありがとうございました！
Stayed 9 nights in Dec 2023

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommend this hotel. Our two-bedroom suite was huge, clean, and comfortable. Easy walking distance to shops and restaurants. Most importantly, the hotel staff were welcoming and very helpful. Lin at the front desk helped us several times, including finding a last-minute guide and driver for the temples when our original plans fell through. We also had a fantastic afternoon with wonderful Chef Chum Chien, his assistant Koy, and their younger assistant at the hotel’s cooking class. We learned how to make delicious dishes including fish amok. The cooking class was one of the highlights of our entire visits to Cambodia. We loved Hotel Koulen and would very gladly return.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rachel Shileen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful hotel
Stayed 13 nights in Nov 2023

8/10 Good

Terence

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice service apartment feel with hotel facilities. Best of both worlds
Stayed 2 nights in Oct 2023