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Aparthotel

Ascott Raffles City Shenzhen

Luxury aparthotel connected to a shopping centre in Shenzhen with an indoor pool

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Photo gallery for Ascott Raffles City Shenzhen

Exterior detail
Indoor pool
Front of property
Room
Breakfast area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Pool
  • Room service
  • Gym
  • Breakfast available
£84
includes taxes & fees
10 Sept - 11 Sept

Explore the area

View in a map
No 22 Dengliang Road, Nanshan District, Shenzhen, Guangdong, 518054
  • Shenzhen Bay Port
    ‪7 min drive‬
  • Window of the World
    ‪7 min drive‬
  • Shekou Ferry Terminal
    ‪9 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪17 min drive‬

Choose your unit

View all photos for 1 Bedroom Executive

Room

1 Bedroom Executive

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier

Room

1 Bedroom Premier

  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Room

Executive Studio

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive Twin Bed

Room

Studio Executive Twin Bed

  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for 3 Bedroom Premier

Room

3 Bedroom Premier

  • 1916 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Executive

Living room

2 Bedroom Executive

  • 1313 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for 2 Bedroom Premier

Room

2 Bedroom Premier

  • 1464 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About the area

Shenzhen

Located in Nanshan neighbourhood, Ascott Raffles City Shenzhen is connected to a shopping centre. The area's natural beauty can be seen at Shenzhen Safari Park and Hong Kong Wetland Park, while Window of the World and Happy Valley are popular local attractions. Don't miss out on a visit to Splendid China Folk Village.
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What's nearby

  • MixC Shopping Mall - 3 min drive - 2.8 km
  • Shenzhen Bay Port - 7 min drive - 3.1 km
  • Window of the World - 7 min drive - 6.5 km
  • Splendid China Folk Village - 7 min drive - 7.9 km
  • Shekou Ferry Terminal - 9 min drive - 5.5 km

Getting around

  • Xili Railway Station - 8 min drive
  • Nanyou Station - 11 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 34 min drive

Restaurants

  • ‪顺德佬天心酒楼 - ‬8 min walk
  • ‪KFC 肯德基 - ‬3 min walk
  • ‪Pizza Hut 必胜客 - ‬5 min walk
  • ‪香港鼎发茶餐厅 - ‬5 min walk
  • ‪Four Season Coconut Grove - ‬2 min walk

About this property

Ascott Raffles City Shenzhen

Luxury aparthotel connected to a shopping centre in Shenzhen with an indoor pool
Along with an indoor pool, this smoke-free aparthotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a business centre and dry cleaning. Each apartment features a kitchen with a fridge and a microwave, plus an all-in-one washing machine and dryer and an LCD TV with cable channels. Free WiFi, room service and free bottled water are among the other amenities available to guests.
Ascott Raffles City Shenzhen offers 182 air-conditioned accommodations with all-in-one washer/dryers and a safe. LCD televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Shenzhen aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our prices include all fees. No hidden fees.
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Amenities

Pool
Kitchen
Free WiFi
Restaurant
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 79.5 for adults and from CNY 40 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Does Ascott Raffles City Shenzhen have a pool?

Yes, this property has an indoor pool.

Is Ascott Raffles City Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ascott Raffles City Shenzhen?

This property doesn't offer parking.

What time is check-in at Ascott Raffles City Shenzhen?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Ascott Raffles City Shenzhen?

Checkout is at noon.

Where is Ascott Raffles City Shenzhen located?

Located in Nanshan, this luxury aparthotel is within 6 mi (10 km) of Window of the World, Happy Valley and Splendid China Folk Village. Shenzhen Safari Park and Coco Park Shopping Center are also within 12 mi (20 km). Nanyou Station is 11 minutes by foot and Dengliang Station is 12 minutes.

Ascott Raffles City Shenzhen Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 35 out of 62 reviews
Rating 8 - Good. 18 out of 62 reviews
Rating 6 - Okay. 4 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 2 out of 62 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

8.8/10

Communication

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
what a great place if you need to be in this area
Stayed 1 night in Apr 2025

10/10 Excellent

GAN

Liked: Cleanliness, room comfort, communication

good value,great location and superb beds

its for a group of 4 and the 2 bedroom suite was spacious, clean and the location of the hotel cannot get any better. highly recommend for an overnight stay at this hotel. the mattress was sooo comfortable all of us had such good rest..
Stayed 1 night in Oct 2024

10/10 Excellent

Aaron Bob Man

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service
Stayed 1 night in Jul 2023

10/10 Excellent

Josue

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms are nice and spacious. Theres a mall next to it that has direct access with the hotel. The food there is good. Theres also a market to buy snacks.
Stayed 7 nights in Apr 2024

10/10 Excellent

ChoongKiat

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good for business people...
Stayed 7 nights in Mar 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ascott stay apr-18

Note this is an apartment type arrangement with a large room also containing a kitchen. There is no restaurant or room service but a maid service cleans and refreshes each day. Mall attached to building so food and coffee available close but it’s not clear from accomodation description it’s not a traditional hotel. Breakfast is predominantly Asian but a good selection. Wi-fi is free but is not the best as it dropped several times and could also be slow

4/10 Poor

Ho Yi

Disliked: Property conditions & facilities
The room is so small and very old unlike what the photos show on Expedia website (HUGE DIFFERENCE). The bed is so small, like a single bed but not queen size bed. Noisy environment, always traffic jam around the hotel. Very disappointing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Josephine

Liked: Cleanliness, room comfort, communication

值得推介

住在這酒店經驗非常好。地點方便，而樓下是一個5樓的商場。很多餐廳的選擇。打車亦很方便。
Stayed 1 night in Jan 2025

10/10 Excellent

Chen Wei

Liked: Cleanliness, room comfort, communication
Stayed 1 night in May 2025

8/10 Good

Josephine

Liked: Cleanliness, room comfort, communication

方便和舒適的好酒店

我登記的時候問前台我有沒有訂到第二天的早餐。他告訴我沒有, 但後來我自己發現我已付了錢。 我再次詢問才知道他們弄錯了。
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Angenehme Unterkunft mit grossen Zimmern in unmittelbarer Nähe von Shops und zahlreichen Restaurants.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2024

10/10 Excellent

May

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

8/10 Good

KAR KIT

Liked: Cleanliness, room comfort, communication

So far so good!

So far it is OK
Stayed 1 night in Jun 2024

8/10 Good

Arthur

Stayed 1 night in Jul 2024

10/10 Excellent

Sin Man Cindy

Stayed 1 night in Jun 2024

8/10 Good

Samuel

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jun 2024

10/10 Excellent

Po Ting

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Jun 2024

8/10 Good

Koo

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Apr 2024

8/10 Good

Wai Kit

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Apr 2024

8/10 Good

GiGi

Liked: Cleanliness, amenities, property conditions & facilities, communication
房間隔音不太好
Stayed 1 night in Apr 2024

6/10 Okay

rabia

Stayed 1 night in Apr 2024