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Aparthotel

Oaks Casuarina Santai Resort

Suburban aparthotel with full-service spa and outdoor pool

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Room
Pool
Exterior
Room
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Dryer
  • Room service
  • Washer
  • Spa
£145
includes taxes & fees
16 Nov - 17 Nov

Explore the area

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9 Dianella Drive, Casuarina, NSW, 2487
  • Place, Casuarina Beach
    ‪3 min walk‬
  • Place, Cudgen Nature Reserve
    ‪7 min walk‬
  • Place, South Kingscliff Beach
    ‪12 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪16 min drive‬

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Room

Studio Courtyard

  • Sleeps 2

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Room

Studio Apartment

  • Sleeps 3

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Room

Studio Pool Apartment

  • Sleeps 3

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Private kitchenette

Studio

  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Room

Studio Courtyard

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Room

Studio Pool

10.0 out of 10
Exceptional
(1 review)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Room

1 Bedroom Family

  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed

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Room

2 Bedroom

  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

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Room

2 Bedroom Executive

  • 1884 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

1 Bedroom Family Apartment

  • Sleeps 5

2 Bedroom Apartment

  • Sleeps 5

2 Bedroom Executive Apartment

  • Sleeps 5

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About the area

Tweed Heads

Located in Casuarina, a neighbourhood in Tweed Heads, Oaks Casuarina Santai Resort is in the suburbs and near the beach. Kingscliff War Memorial is a notable landmark, and the area's natural beauty can be seen at Kirra Beach and Coolangatta Beach. The Strand is another place to visit that comes recommended. Discover the area's water adventures with surfing/body boarding and boat tours nearby, or enjoy the great outdoors with skydiving and hiking/biking trails.
View more Aparthotels in Tweed HeadsOpens in a new window

What's nearby

  • Casuarina Beach - 3 min walk - 0.3 km
  • Cudgen Nature Reserve - 7 min walk - 0.6 km
  • South Kingscliff Beach - 12 min walk - 1.1 km
  • Kirra Beach - 16 min drive - 19.0 km
  • Coolangatta Beach - 17 min drive - 19.4 km

Getting around

  • Varsity Lakes Station - 32 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 15 min drive

Restaurants

  • ‪Season Restaurant - ‬3 min drive
  • ‪Salt Bar & Bistro - ‬4 min drive
  • ‪Salt Village French Patisserie - ‬4 min drive
  • ‪Cafe Mod Barista - ‬5 min drive
  • ‪Cabarita Beach Sports Club - ‬6 min drive

About this property

Oaks Casuarina Santai Resort

Suburban aparthotel with full-service spa and outdoor pool
This smoke-free aparthotel features a full-service spa, an outdoor pool and a restaurant. Self parking is free. Other amenities include a bar/lounge, WiFi in public areas and spa services. Each apartment provides a plasma TV with digital channels, plus a kitchenette with a stovetop, a microwave and a dishwasher. Added amenities include a washer/dryer, a furnished balcony and WiFi. Weekly housekeeping is available.
Oaks Casuarina Santai Resort offers 72 accommodations with washers/dryers and a safe. Rooms open to furnished balconies. Accommodation at this 4.5-star aparthotel has kitchenettes with stovetops, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit and hairdryers.

This Tweed Heads aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Plasma televisions come with digital channels. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is open daily.
Our prices include all fees. No hidden fees.

Amenities

Pool
Kitchen
Washing machine
Dryer
Parking included
Restaurant

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night.
Cots (infant beds) are available for AUD 20 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is provided up to 500 MB per guestroom, per stay.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 9:00 PM
Parking height restrictions apply

Frequently asked questions

Does Oaks Casuarina Santai Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

Is Oaks Casuarina Santai Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Oaks Casuarina Santai Resort?

Self-parking is free at this property.

What time is check-in at Oaks Casuarina Santai Resort?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Oaks Casuarina Santai Resort?

Checkout is at 10 AM.

Where is Oaks Casuarina Santai Resort located?

Located in Casuarina, this luxury aparthotel is 3.9 mi (6.2 km) from Kingscliff War Memorial, and within 12 mi (20 km) of Kirra Beach and The Strand. Coolangatta Beach is 11.8 mi (19.1 km) away.

Oaks Casuarina Santai Resort Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 418 out of 683 reviews
Rating 8 - Good. 208 out of 683 reviews
Rating 6 - Okay. 35 out of 683 reviews
Rating 4 - Poor. 14 out of 683 reviews
Rating 2 - Terrible. 8 out of 683 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

dave

Liked: Cleanliness, room comfort, communication

Great place to stay

Great place to stay close to the beach.excellent service on two occasions.
Stayed 4 nights in Apr 2025

8/10 Good

Natalie E

How big it was and the spa bath in the room. The bed was very comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities, communication
Loved our one night stay. Beautiful ambience & surroundings. Room was clean & comfortable with quality fixtures & fittings. Will definitely be back for a longer duration to enjoy the facilities.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
This stay was lovely with my partner. Spacious room and great amenities. A little bit isolated from shopping and exploring but great if you wanted to stay at the resort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful room and gorgeous pool. Staff very helpful. Restaurant on site had limited hours though during weekdays.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lissa

Liked: Cleanliness, room comfort, communication
Had a wonderful stay. Great location. Room was fabulous with spa bath ( necessary after doing Northern Rivers Rail Trail); balcony with BBQ ; good kitchenette & very comfortable bed.
Stayed 3 nights in Jul 2024

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
A really great property for a short stay. Minor issues with design dropped the score. Bathroom set up meant the shower flooded the toilet floor whenever used - wet surfaces whenever you use it after a shower and potential slip hazards. The rest of the room was excellent, large, stylish, comfy bed and all the amenities you need. Not much around except the beach 2 blocks away
Stayed 1 night in May 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment style was great and there was a small BBQ on the balcony. Will definitely come back again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, communication
The management and staff are always very accommodating. The rooms are excellent value for money and always presented well.
Stayed 1 night in May 2024

10/10 Excellent

Joleen

Liked: Cleanliness, communication
Beautiful swimming pool and spa quick walk to a beautiful beach Lovely and clean hotel Coles supermarket within walking distance
Stayed 2 nights in Aug 2022

10/10 Excellent

Kate

Liked: Cleanliness, property conditions & facilities, communication
Great size room, pool view was lovely and calming with water feature sound. Really lovely
Stayed 1 night in Mar 2023

10/10 Excellent

Amanda

Liked: Cleanliness, room comfort, communication

Stay here

Amazing room. Decor beautiful. Fabulous place.
Stayed 1 night in Sep 2023

10/10 Excellent

Donna

Liked: Cleanliness, room comfort, communication

Great for families, singles & couples.

Staff where friendly. Rooms was clean and comfortable. Restaurant was quick service & food was outstanding. Walking distance to small shopping plaza & beach access is right at the end of the street. Definitely would stay again.
Stayed 2 nights in Jul 2022

10/10 Excellent

Neil

Liked: Cleanliness, room comfort, communication

Short Break

3dsys of relaxation
Stayed 3 nights in Oct 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely, large room (studio with pool entrance) with everything we needed inside. Delicious and quick room service from on site Thai restaurant. Kids loved that we could swim until 9pm in the heated pool and lovely large spa. Wished we could have stayed longer.
Stayed 1 night in Sep 2023

8/10 Good

Russell

Liked: Cleanliness, amenities, property conditions & facilities, communication
Outstanding accomodation Very large ensuite The water from the shower ran across the floor and needed to be swept back There was no pool side service which was disappointing Otherwise would recommend
Stayed 2 nights in Nov 2024

8/10 Good

shaun

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed for one night as we were travelling back home from further south. It was a lovely hotel would of loved to of stayed longer and use the facilities more. Only down side to the experience was the lift for our building was out of order and we had to use the stairs which was no big deal just a minor hindrance. Lovely place to stay!
Stayed 1 night in May 2023

8/10 Good

peta

Liked: Cleanliness, amenities, property conditions & facilities, communication
A beautiful property. Unfortunatly undergoing lift maintenance when we were there. But the staff were very accomodating
Stayed 2 nights in Nov 2022

8/10 Good

Sonya

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was new & modern, our room was spacious & bed was very comfortable. There were a few odd design choices though. The bath & bathroom vanities were open to the room (although there was a roller blind that could be lowered between the bath and bed). The shower & toilet are in the same space. There was a sliding glass door that you could close between the shower/toilet and the bath/vanity, but it either covered the window opening between the shower/toilet and bath or the doorway. It was not possible to block both. Let’s just say there were some musical moments that I didn’t need to hear! Also, there is a glass panel above the toilet that lets in light from the exterior walkway. There was a light outside my window which illuminated the whole bedroom unless the bathtub roller blind was deployed. And finally, when the shower was used the water travelled to the toilet area and did not drain away easy, so anyone wanting to use the WC got wet feet.
Stayed 2 nights in Jul 2025

2/10 Terrible

Darren

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is our second visit. Unfortunately I took a tumble and broke my ankle only a few hours into our trip while walking down the stairs to the spa. I would love for you to consider giving us the 2 nights we missed out on. We are repeat customers and love the resort.
Stayed 2 nights in Apr 2023

8/10 Good

Noel

Liked: Amenities, communication
Disliked: Cleanliness, property conditions & facilities
We love the property and the amenities but the lounge in our room was dirty and smelly. the bed mattress was also extremely uncomfortable.
Stayed 3 nights in Aug 2023

6/10 Okay

Nishitha

Liked: Property conditions & facilities, communication
The bathroom had all mould over the tiles . The room smelled of strong chemical.
Stayed 3 nights in Sep 2023

6/10 Okay

Elizabeth

Liked: Cleanliness, communication
Lift out of action ,..toilet requied a plumber to come and repair it!!!
Stayed 2 nights in Aug 2023

4/10 Poor

Neil

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Firstly Expedia sold me on US dollars- deceitful- price basically doubled . Elevator out meaning 3 flights of stairs with no assistance.Spa broken . Heated pool broken , tiles dangerous along walkway ,no microwave ,key didn’t work second day Staff were all good but the stay was not what I expected from that chain of hotels
Stayed 2 nights in Sep 2023

8/10 Good

Edwina

Liked: Cleanliness, communication
Disliked: Amenities
Property was good value and overall the stay was good. However not the greatest pool if you’re looking for a poolside break. Pool is outside but not heated, so no matter how hot the sun maybe it was too cold to swim. Similarly, the pool lacked sun (you’d be lucky to get one of the sunny seats!) and was not ‘relaxing’ to lay by when you have the cleaning staff vacuuming rooms constantly throughout the day with balcony doors wide open for everyone to hear them. Beds were terribly soft with us waking up with aching backs every morning. Lastly, the property does a lot on the cheap in terms of kitchen ammenities with not so much as a sponge given to you to wipe down your kitchen.
Stayed 7 nights in Aug 2023