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Pacific Bay Hotel

Luxury resort connected to a shopping centre in Tamuning with 3 restaurants

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Room
Outdoor pool
Property entrance
Room
Dining

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • Pool
  • Spa
  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

Map
1000 San Vitores Road, Tumon, Tamuning, 96931
  • Ypao Beach Park
    ‪3 min walk‬
  • T Galleria by DFS
    ‪2 min drive‬
  • Tumon Beach
    ‪2 min drive‬
  • Guam (GUM-A.B. Won Pat Intl.)
    ‪3 min drive‬

Rooms & beds

Spaces

Number of living rooms
Garden
Price is avg per night

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About the area

Tamuning

Located near the beach, Pacific Bay Hotel is in Tumon neighbourhood and is connected to a shopping centre. Statue of Liberty and Cathedral of Dulce Nombre de Maria are local landmarks, and travellers looking to shop may want to visit Tumon Sands Plaza and T Galleria by DFS. Tagada Guam Amusement Park and Tarza Magical Adventure Zone and Water Park are also worth visiting.

What's nearby

  • Ypao Beach Park - 3 min walk - 0.3 km
  • T Galleria by DFS - 2 min drive - 2.3 km
  • Tumon Beach - 2 min drive - 1.9 km
  • Tarza Magical Adventure Zone and Water Park - 3 min drive - 2.6 km
  • Guam Premier Outlets - 3 min drive - 3.0 km

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 8 min drive

Restaurants

  • ‪Tony Roma's - ‬4 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Jamaican Grill - ‬3 min walk
  • ‪Little Caesars Pizza - ‬14 min walk
  • ‪Pho Thanh Xuan - ‬9 min walk

About this property

Pacific Bay Hotel

Luxury resort connected to a shopping centre in Tamuning with 3 restaurants
Along with 3 restaurants, this smoke-free resort has an outdoor pool and 2 bars/lounges. Other amenities include WiFi in public areas, self parking and spa services.
Pacific Bay Hotel offers 130 air-conditioned accommodations with a safe and free toiletries. Select Comfort beds feature premium bedding. Cable televisions are provided.

Bathrooms include a combined bath/shower unit with a deep soaking bath. In-room wireless Internet access is available for a surcharge. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the resort include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Japanese
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Amenities

Pool
Spa
Restaurant
Air conditioning
Parking available
Bar

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before noon
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 5 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 5.00 per stay (rates may vary)
  • Early check-in fee: USD 47.00 (subject to availability)
  • Late check-out fee: USD 47.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Pacific Bay Hotel have a pool?

Yes, this property has an outdoor pool.

Is Pacific Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Bay Hotel?

Self-parking is available for a fee.

What time is check-in at Pacific Bay Hotel?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Early check-in is available for a fee of USD 47.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pacific Bay Hotel?

Checkout is at noon. Late checkout is available for USD 47.00 (subject to availability).

Where is Pacific Bay Hotel located?

Located in Tumon, this luxury resort is within 1 mile (2 km) of Ypao Beach Park and Tumon Beach. Tagada Guam Amusement Park and Spa Ayualam are also within 15 minutes.

Pacific Bay Hotel Reviews

Reviews

6.0
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 30 out of 533 reviews
Rating 8 - Good. 127 out of 533 reviews
Rating 6 - Okay. 210 out of 533 reviews
Rating 4 - Poor. 104 out of 533 reviews
Rating 2 - Terrible. 62 out of 533 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
It was probably a great property one but has seen better days. The staff was extremely kind and helpful, though.
Stayed 15 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Mar 2020

8/10 Good

Lizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An air spray could help

An air spray could help.
Stayed 1 night in Mar 2020

8/10 Good

cha, 日本東京都

Liked: Staff & service
Disliked: Cleanliness
従業員の感じは非常によかった。 設備、清潔感については、値段を考えれば妥当だと思う。 ただ、日本のビジネスホテルホテルなどと比べると水周りなどは特に劣る。 コンセントは穴はあるが刺しても電流が流れていなかった。 合計2個のコンセントしかなかった。 ベッドの質は良かった。 老朽化は進んでいるように見えたが、日本人からすると廊下なども非常に広く感じる。 繰り返しになるが、 値段を考えれば妥当である。
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

Bathroom is dirty, no hot water, wifi's are not working, when we complained about these at the front desk, they say they are fully booked thar's why they're utilities couldn't accomodate everything.
Stayed 3 nights in Feb 2020

8/10 Good

M, 日本

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
学生での旅行だったのでそれなりに満足しました。 横にABCストアがあるので何かあれば買えますし、前はバス停なので不便はありませんでした。 カードキーがフロントで渡される1枚と部屋にある1枚、計2枚でしたがフロントでもらったもののみドアが空けれるので要注意です
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
2回目はないと思った。スタッフの人は優しい。お湯が出なくなってフロントに言いに行ったらすぐに対応してくれたことは良かった。全体的に予想よりも古くて壁も薄く、布団も薄かった。リゾート地だから仕方ないと思うが、あの部屋でこの価格は高いと感じる。
Stayed 2 nights in Feb 2020

4/10 Poor

masakazu

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Jan 2020

4/10 Poor

Sophie’sMom, Houston

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a very old property and its wear shows. The staff was cheery and helpful. Kudos. The common areas were clean and presentable though dated. But my room looked nothing remotely like the photo on Expedia. The tub was so old and worn that it had been painted white over the worn porcelain. The small frig was probably 30 years old, you could barely read the Kelvinator label. There was no WiFi, no coffee pot, only two dim lamps with one bulb each and an on-off switch that I couldn’t turn it was so old. The bathroom was clean but very worn. When I arrived at 2am, there were barely any lights on at the front entry and the lobby, I initially thought the place had closed. There is no gift shop or coffee shop. But all that having been said, I didn’t feel unsafe and I was able to sleep peacefully.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Just another budget hotel
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

ㅃ뿌ㅇ뿐

방음x 수압0 불이 어두움 빼고 다 좋아요~~
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old and Noisy. My bad

Very very old and noisy. 80's TV, poor bathroom, annoying beds. It was so loud til 3 am! People from downstair bar have a fun chat out loud, so it was hard to sleep. All the other hotels were fully booked, so I had no option. Will never stay there again.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not helpful, room was old and in disrepair, will not stay there again.
Stayed 1 night in Dec 2019

8/10 Good

Smaju

Stayed 1 night in Dec 2019

8/10 Good

Chikarap, 東京都

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
築年数から言って多少老朽化した部分は在りましたが、素泊まり程度の私にとっては、何不住無く快適に過ごせました。 立地条件等も悪くなく、浜辺に出るのも通りを越えて歩いていける距離でしたので申し分ないと思います。
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel war okay für 1 Nacht, dafür jedoch zu teuer, da es ziemlich in die Jahre gekommen ist und die Handtücher und Bettwäsche z.T. Flecken hatten. Wasser war maximal lauwarm und die gut funktionierende Klimaanlage zum schlafen relativ laut. Das Personal war jedoch absolut freundlich. Für einen längeren Aufenthalt würde ich etwas anderes wählen.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

清潔感に問題があると感じました。

数年ぶりに泊まりました。 絨毯張りからクッションフロアになっていた以外は経年劣化な部分は拒めません。 廊下も薄暗く、証明器具はあるものの点灯されておらず不気味です。 部屋も清潔とは言えず、特に洗面台のコップとシャンプー、石鹸が載ったトレイに黒々とした縮れ毛が1本、それも伏せたコップの中に残っていました。 コップなどを使用済みのバスタオルなどで拭いたのでしょうか？ 翌日も床に髪の毛やゴミなどキチンと掃除されていませんでした。 次のホテルに移動するまでの2泊でしたので我慢しました。 それなりのお値段なのでもう少ししっかりして欲しいです。
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
시설이 너무 노후화되었고 청소 상태가 좋지 않았습니다. 그러나 위치는 가격대비 괜찮습니다만 청결 상태를 중요하게 생각한다면 추천하기는 어렵습니다.
Stayed 1 night in Dec 2019

6/10 Okay

Thomas

Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cheap. Inexpensive place to stay. Convenient location.
Stayed 1 night in Nov 2019

8/10 Good

C, Saipan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location for a visitor to Guam, however, hotel needs some upgrade on the outside as it appeared outdated from the outside. The inside (room), however, was pleasing and clean - may need to upgrade the tiles in the bathroom though plus TV and lights. Also need clearer directions as to how to enter the building: which road to take (did not notice any sign), where the entrance was.
Stayed 3 nights in Nov 2019