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20 Hertford Street

Apartment with a 24-hour front desk, a short walk to Hyde Park

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Photo gallery for 20 Hertford Street

Living room
Terrace/patio
Property entrance
View from room
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Dryer
  • Washer
  • Free WiFi

Explore the area

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20 Hertford Street, London, England, W1J 7RX
  • Hyde Park
    ‪3 min walk‬
  • Buckingham Palace
    ‪9 min walk‬
  • Piccadilly Circus
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Choose your unit

View all photos for Luxury Penthouse, 3 Bedrooms

Living room

Luxury Penthouse, 3 Bedrooms

  • 970 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed

View all photos for Two Bedroom Executive with Balcony/Terrace

Living area

Two Bedroom Executive with Balcony/Terrace

  • 1055 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for One bedroom apartment - Lower Ground Floor

Living area

One bedroom apartment - Lower Ground Floor

  • 850 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Living area

Deluxe Apartment, 2 Bedrooms

  • 1055 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Standard Studio, 1 Queen Bed (Studio (2 Adults))

Room

Standard Studio, 1 Queen Bed (Studio (2 Adults))

  • 301 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Superior

Room

Studio Superior

  • 301 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

London

Located in London City Centre, a neighbourhood in London, 20 Hertford Street is in a shopping district and near a metro station. The British Museum and Victoria and Albert Museum are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Marble Arch. London Eye and Natural History Museum are not to be missed.
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What's nearby

  • Hyde Park - 3 min walk - 0.3 km
  • Buckingham Palace - 9 min walk - 0.8 km
  • Oxford Street - 15 min walk - 1.3 km
  • Marble Arch - 15 min walk - 1.3 km
  • Piccadilly Circus - 16 min walk - 1.4 km

Getting around

  • Hyde Park Corner Underground Station - 6 min walk
  • London Victoria Station - 17 min walk
  • London (LCY-London City) - 45 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Metropolitan by COMO, London - ‬1 min walk
  • ‪COYA Mayfair - ‬2 min walk
  • ‪Hard Rock Cafe - Park Lane - ‬3 min walk
  • ‪Mamounia Lounge - ‬3 min walk

About this property

20 Hertford Street

Apartment with a 24-hour front desk, a short walk to Hyde Park
This smoke-free apartment building features concierge services, dry cleaning and laundry facilities. Additionally, a 24-hour front desk and tour/ticket assistance are on-site. Each apartment provides a washer/dryer and a fridge, plus free WiFi and an LCD TV with satellite channels. Guests can appreciate conveniences, such as a microwave and a dishwasher, and other amenities include a DVD player and a stovetop. Limited housekeeping is available.
20 Hertford Street offers 9 accommodations with washers/dryers and DVD players. Beds feature Egyptian cotton sheets. LCD televisions come with satellite channels. Full-sized fridge/freezers and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London apartment provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is provided on weekdays only.

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Amenities

Washing machine
Dryer
Free WiFi
Air conditioning
24/7 front desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 65.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 65.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is 20 Hertford Street pet-friendly?

No, pets are not allowed at this property.

How much is parking at 20 Hertford Street?

This property doesn't offer parking.

What time is check-in at 20 Hertford Street?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at 20 Hertford Street?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is 20 Hertford Street located?

Located in London City Centre, this apartment building is within a 5-minute walk of Park Lane, Hyde Park and Piccadilly. Buckingham Palace and Green Park are also within 10 minutes. Hyde Park Corner Underground Station is 6 minutes by foot and Green Park Underground Station is 7 minutes.

20 Hertford Street Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 4 out of 12 reviews
Rating 8 - Good. 6 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10

Communication

Reviews

10/10 Excellent

christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very central to all our needs
Stayed 11 nights in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, room comfort, communication

Great quality Mayfair apartment in a great locatio

very comfortable and spacious apartment in a great location. Would recommend having some more varied crockery (especially some mugs) and additional pillows.
Stayed 1 night in Jan 2023

6/10 Okay

Rachel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Pictures Are Deceiving

If you are looking for a modern, updated, reasonably priced "hotel" in Mayfair, this is not the hotel. First, this is not a hotel--its a set of 9 apartments that are now labeled as a hotel. This is much more Airbnd vs hotel. If you go in thinking Airbnd, you will have a lovely time. There is no "service". My first interaction with the front desk person (only employee I ever say) was to ask if they could call me a cab. They advised me to walk across the street and have the Hilton Bellman call me cab. I'm sure Hilton would be happy to hear that. I asked about early check-in, not an issue if not able to accommodate, but they did state they would be able to hold my luggage in a secure area until I could check-in. This is not accurate. Luggage was just lined up against the wall--lots of luggage. Anyone could walk up and take a bag with no one being the wiser. Room was always clean, but staff did not care that the bathroom sink leaked. I mentioned it to the front desk person twice. Bed was comfortable and room was ok, but just well worn. My room door was right off the elevator, but always quiet. Just a couple a of loud moments, but it was a Saturday night so no issue.
Stayed 6 nights in Dec 2019

10/10 Excellent

Esther

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spacious apartment

Close to subway and bus. Quiet street with lots of pubs and restaurants nearby. Apartment had kitchen with washer/dryer and separate bedroom. We had basement apartment so no view but that wasn’t an issue for us. Not keen on shower over bath but that’s a personal preference. Not enough towels for 3 people ( did ask twice but never got any extra ). Lovely front end staff who helped with directions. Nice and warm when the weather turned cool. Would recommend 👌
Stayed 8 nights in Apr 2019

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly proprietors. Clean and nice room. Nice Local area
Stayed 4 nights in Apr 2019

8/10 Good

Merethe

Liked: Cleanliness, staff & service, property conditions & facilities

Centralt beliggende lejlighedshotel

Centralt beliggende. Venligt og imødekommende personale. Meget lille køkken. Generelt et ok værelse. Sofamodul under sengen, som var noget hård. Der var varmepumpe på værelset. Det tog dog lidt tid inden vi lærte den at kende og fik varme på. Meget lille badeværelse med trapper op til bruser og håndvask. Alt i alt ok forhold, der var det vi skulle bruge til 2 personer.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Every thing was great except that when I book I chose one bed room apartment and it was not mentioned that it’s in the basement and no view to the city, also the entrance was stairs not suitable for elderly and special needs
Stayed 5 nights in Nov 2018

8/10 Good

Avgar

Liked: Staff & service, property conditions & facilities, room comfort
Very nice place. Was surprised to find hairs on the bed.
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018