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Aparthotel

Aruba Surf Resort

Aparthotel with an outdoor pool, a short walk to The Star Gold Coast

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Photo gallery for Aruba Surf Resort

Room
Outdoor pool
View from room
Reception
Spa

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Hot tub
  • Pool
  • Barbecue grill
  • Free WiFi
  • Kitchen

Explore the area

Map
20-26 Anne Avenue (Cnr Surf Avenue), Broadbeach, QLD, 4218
  • Pacific Fair Shopping Centre
    ‪3 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪7 min walk‬
  • The Star Gold Coast
    ‪9 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪21 min drive‬

Choose your unit

View all photos for Superior Apartment

Room

Superior Apartment

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio (High Floor )

Room

Studio (High Floor )

  • 419 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Room

Apartment, 1 Bedroom

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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Front of property

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  • Parking included
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8.2 out of 10, 281 reviews
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About the area

Gold Coast

Located in Broadbeach, a neighbourhood in Gold Coast, Aruba Surf Resort is in the entertainment district and near the beach. Pacific Fair Shopping Centre and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Slingshot and Currumbin Wildlife Sanctuary. Warner Bros. Movie World and Wet'n'Wild Gold Coast are not to be missed. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like ecotours nearby.

What's nearby

  • Pacific Fair Shopping Centre - 3 min walk - 0.3 km
  • The Oasis - 3 min walk - 0.3 km
  • Gold Coast Convention and Exhibition Centre - 7 min walk - 0.6 km
  • The Star Gold Coast - 9 min walk - 0.8 km
  • Broadbeach Beach - 10 min walk - 0.9 km

Getting around

  • Broadbeach South Light Rail Station - 6 min walk
  • Varsity Lakes Station - 17 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 28 min drive

Restaurants

  • ‪No Name Lane - ‬5 min walk
  • ‪Broadbeach Tavern - ‬6 min walk
  • ‪Guzman Y Gomez - ‬6 min walk
  • ‪Nineteen at the Star - ‬4 min walk
  • ‪The Loose Moose - ‬6 min walk

About this property

Aruba Surf Resort

Aparthotel with an outdoor pool, a short walk to The Star Gold Coast
This smoke-free aparthotel features an outdoor pool, Access to hot tub and self parking. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance. Each apartment features a kitchenette with a fridge and a microwave, plus free WiFi and a flat-screen TV with cable channels. A balcony, an electric kettle and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
Aruba Surf Resort offers 30 accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

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Amenities

Pool
Hot tub
Kitchen
Free WiFi
Air conditioning
Outdoor space

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 11:00 AM)
Guests will receive lockbox information
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of AUD 67.17 (exact amount varies) at checkout
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per night.
Cots (infant beds) are available for AUD 10 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per accommodation, per stay
  • Breakage deposit: AUD 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee and varies based on unit size
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 55 per night
  • Towels fee: AUD 5 per person, per stay (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM

Frequently asked questions

Does Aruba Surf Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

Is Aruba Surf Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aruba Surf Resort?

Self-parking is available for a fee.

What time is check-in at Aruba Surf Resort?

Check-in start time: 2 PM; check-in end time: 5:00 PM.

What time is check-out at Aruba Surf Resort?

Checkout is at 10 AM.

Does Aruba Surf Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Aruba Surf Resort located?

Located in Broadbeach, this aparthotel is within a 5-minute walk of The Oasis and The Star Gold Coast. Pacific Fair Shopping Centre and Gold Coast Convention and Exhibition Centre are also within 15 minutes. Broadbeach South Light Rail Station is 6 minutes by foot and Florida Gardens station is 24 minutes.

Aruba Surf Resort Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 173 out of 509 reviews
Rating 8 - Good. 201 out of 509 reviews
Rating 6 - Okay. 66 out of 509 reviews
Rating 4 - Poor. 39 out of 509 reviews
Rating 2 - Terrible. 30 out of 509 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

6.0/10

Communication

Reviews

6/10 Okay

William

Liked: Cleanliness, room comfort, communication

Handy location

Good location odd not to have sink in kitchen, sorted out tv issue quickly
Stayed 6 nights in Jan 2025

8/10 Good

Diane

Liked: Cleanliness, amenities, property conditions & facilities, communication
SAFE AND ALL THINGS ABLE TO WALK TO.
Stayed 7 nights in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities, communication
Great, 4th time I’ve stayed with them which says it all.
Stayed 5 nights in Sep 2024

10/10 Excellent

Bret

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything you need. Excellent hosts
Stayed 3 nights in May 2024

8/10 Good

Shelly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely friendly staff, the room was so clean and the property was so convenient to everything. I would move in if i could.
Stayed 2 nights in Mar 2024

4/10 Poor

Ash

Disliked: Cleanliness, communication
Rooms are old and rundown, good location though
Stayed 5 nights in Mar 2023

10/10 Excellent

Bret

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great
Stayed 2 nights in May 2024

8/10 Good

harold

Liked: Cleanliness, amenities, property conditions & facilities
its just what we wanted
Stayed 5 nights in Oct 2022

2/10 Terrible

Peter

Disliked: Cleanliness, property conditions & facilities, communication
Bathroom and kitchen was infested with cockroaches. Musty smell in room and noisy at night time. Wouldn’t stay there again.
Stayed 5 nights in Jul 2024

6/10 Okay

Minh Quang

Disliked: Communication

mr

The place a bit unclean carpet is soiled, dirty marks on furniture, not enough cooking utensils, the fox tell is unwatchable or very slow streaming internet.
Stayed 11 nights in Oct 2024

6/10 Okay

Jodie

Disliked: Communication
The lock to front gate is confusing,late arrival was horrible experience, couldn't unlock the safety bx to get my room key,then had to haul my luggage up 3 flights of stairs, not even tv in bedroom, room very dated and dusty if you moved a piece of furniture..Just found the whole experience a bit annoying.
Stayed 2 nights in Sep 2024

6/10 Okay

Simon

Liked: Cleanliness, amenities
Disliked: Communication
The colour of the pool made the view out the window positively questionable. Looks “Green” and uninviting
Stayed 3 nights in Feb 2024

8/10 Good

Troy

Liked: Cleanliness, amenities, property conditions & facilities, communication
good
Stayed 1 night in Jul 2022

10/10 Excellent

Gerard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Size of rooms large....bedroom, lounge. Good optioned kitchen .... oven, microwave, dishwasher. Also had washing machine and dryer. No lifts so not good for mobility challenged, however not a problem otherwise. Close to tram line and Pacific Fair. Will stay again.
Stayed 5 nights in Oct 2023

6/10 Okay

Merilyn

Liked: Cleanliness, communication
The apartment was dated and lacking in the small things like a shelf in the shower to put things on, no spare toilet rolls or hand towels and not enough tea, coffee and milk supplied for 2 people for 4 days. The upside is that it is within walking distance to shops, beach and transport.
Stayed 4 nights in Nov 2023

4/10 Poor

Kylee

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Room was extremely old and gross. The carpets were actually horrible with stains everywhere. Will not be staying here again. I honestly excepted the place to be a little nicer for what I paid so I was very disappointed.
Stayed 5 nights in Feb 2024

2/10 Terrible

Marie-Anne Melissa

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Don't waste your money by booking this resort. I don't write bad review but needed to warn people. Holiday got ruin by staying in this place. Mold in bathroom, no aircon just so so bad. Look at review on internet for more info

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Soon as I arrived in my hotel room it's smelled like poo there was no sink to wash my dishes no washing machine and dryer.
Stayed 7 nights in Apr 2024

4/10 Poor

Scott

Disliked: Cleanliness, amenities, property conditions & facilities
Bed was uncomfortable rooms need carpet no hand towels supplied water fountain out the front near bedroom window was left going all night
Stayed 2 nights in Oct 2022

4/10 Poor

Tom

Disliked: Amenities, property conditions & facilities
After hours service appalling. Check in very difficult as no intercom to let them know you have arrived. Relied on other guest opening the gae.
Stayed 4 nights in Nov 2022

8/10 Good

Mark

Liked: Communication
Disliked: Property conditions & facilities
The property is in a Great location for everything and the lady at reception when we booked in was very accommodating and friendly The inside of the apartment is in need of some updating in terms of furniture and equipment provided. Little things like one roll of toilet paper and one dishwashing tablet provided then your on your own seems a Bit petty
Stayed 6 nights in Oct 2022

2/10 Terrible

sandra

Disliked: Cleanliness, property conditions & facilities, communication
The room smelt terribly, carpets and curtains were stained and moldy, towels had hair on them and stains, toilet seat had huge cracks full of germs, customer service was shocking. Kids couldnt stop iching themselves all night so we had to leave ASAP in the morning. Definately not a 3 star property as advertised so many OTHER beautiful accommodatation places in broadbeach. Dont waste you money or holiday at this place.
Stayed 7 nights in Oct 2022

4/10 Poor

Nathalie

Disliked: Communication

IRRESPONSIBLE !!!

BED BUGS! After having spent a satisfactory first week despite a broken and unreplaced dryer, we decided to come back for a second week and were accommodated in another apartment. From the first day, we had reported a strong smell of damp and a clear lack of kitchen utensils. In addition, we had noticed some traces in the bed in the middle of the week, but it was only on Sunday lunchtime when we were remaking the bed that we understood that there were bedbugs in the mattress. We immediately contacted the emergency service who did not want to do anything or even offer alternative emergency accommodation despite our insistence (we only had one night left). It is absolutely scandalous! Of course, we immediately left the hotel and took a room only 5 minutes away at our expense... The next day, they did everything they could to apologize miserably by offering - A refund for the last night!!! WELL DONE, NEVER SEEN THIS BEFORE.
Stayed 7 nights in Feb 2025

2/10 Terrible

Cindie

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I booked this property as I was attending a conference nearby. I was not told about having to check in before 4pm when I booked. After a long day I arrived at my hotel to find we were locked out and nowhere to stay. I rang the "out of hours" phone number at least 10 times and left messages and sent multiple emails, STILL have not heard back. AND they kept my money! AVOID THIS RIP OFF HOTEL
Stayed 1 night in Sep 2022

2/10 Terrible

Pamela

Liked: Communication
Disliked: Cleanliness

Give it a miss

The only positive was location. No hot water for morning shower, cockroaches in bathroom & kitchen, no bath mat or hand towel, dirty worn carpets, mouldy dirty curtains. Horrible property, locked up making check in awkward, big sign at the locked front gate saying use the phone on the wall to contact reception - there’s no phone, have to call on your phone. We used nothing in that filthy dump.
Stayed 2 nights in Jun 2022