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Aparthotel

Naco Aparthotel by Arca Spa

Mountain ski retreat with full-service spa and indoor pool

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Photo gallery for Naco Aparthotel by Arca Spa

Front of property
Indoor pool
Front of property
Room
Breakfast area

Reviews

10 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Housekeeping
  • Laundry
£244
includes taxes & fees
25 Aug - 26 Aug

Explore the area

View in a map
Spissstrasse 44, Zermatt, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪19 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)
    ‪84 min drive‬

Choose your unit

View all photos for Studio (North)

Room

Studio (North)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Living room

Junior Suite

  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Double Bed (Matterhorn View)

Room

Studio, 1 Double Bed (Matterhorn View)

  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio (South)

Room

Studio (South)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment

Room

Apartment

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Rooftop)

Living area

Suite (Rooftop)

  • 4 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Apartment (Garden)

Room

Apartment (Garden)

  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds

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About the area

Zermatt

Located in Zermatt, Naco Aparthotel by Arca Spa is in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Spend some time exploring the area's activities, including skiing.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Zermatt - Furi - 11 min walk - 1.0 km
  • Zermatt-Furi Gondola - 19 min walk - 1.6 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Sion (SIR) - 103 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Golden India - ‬4 min walk
  • ‪Fuchs - ‬7 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬4 min walk
  • ‪Schweizerhof Kitchen - ‬5 min walk

About this property

Naco Aparthotel by Arca Spa

Mountain ski retreat with full-service spa and indoor pool
Spend your day on the slopes, and return to Naco Aparthotel by Arca Spa to take a dip in an indoor pool and relax in a full-service spa. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Thoughtful touches include bathrobes and slippers. Other touches available are free WiFi and an electric kettle.
Naco Aparthotel by Arca Spa offers 25 accommodations with a safe and complimentary bathrobes. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, slippers and hairdryers.

This Zermatt aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Arca. Services include massages. The spa is open daily.
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Amenities

Pool
Breakfast included
Kitchen
Free WiFi
Laundry
Spa

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Kitchen/kitchenette fee: CHF 30 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8:00 AM to 9:30 PM

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Naco Aparthotel by Arca Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 9:30 PM.

Is Naco Aparthotel by Arca Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Naco Aparthotel by Arca Spa?

This property doesn't offer parking.

What time is check-in at Naco Aparthotel by Arca Spa?

Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Naco Aparthotel by Arca Spa?

Checkout is at 11:30 AM.

Where is Naco Aparthotel by Arca Spa located?

Located near the slopes, this Zermatt aparthotel is situated in the mountains and within a 10-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt–Sunnegga Funicular and Tour Monte Rosa. Zermatt - Furi and Furi - Riffelberg are also within 15 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 5-minute walk.

Naco Aparthotel by Arca Spa Reviews

Reviews

10

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 117 out of 128 reviews
Rating 8 - Good. 10 out of 128 reviews
Rating 6 - Okay. 1 out of 128 reviews
Rating 4 - Poor. 0 out of 128 reviews
Rating 2 - Terrible. 0 out of 128 reviews

10/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

9.8/10

Communication

Reviews

10/10 Excellent

Armin

Liked: Cleanliness, amenities, property conditions & facilities, communication
It a great place to stay. Looks really modern and newly renovated. Will definitely recommend and stay again. Breakfast is great also.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lillian

Liked: Cleanliness, amenities, property conditions & facilities
good breakfast selection, great spa pool and steam room, would highly recommand
Stayed 2 nights in Jun 2025

10/10 Excellent

Awais

Liked: Cleanliness, amenities, property conditions & facilities
What an amazing place to stay In Zermatt, away from the noise but still very close to everything and the train station. Large rooms with all amenities and very clean and comfortable. Made our stay memorable
Stayed 2 nights in Jul 2025

10/10 Excellent

Fion

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and helpful staff providing maps and recommendations for hikes, would definitely come again!
Stayed 2 nights in Jun 2025

8/10 Good

mc

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff are very helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

G

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sum Wai

Liked: Cleanliness, amenities, property conditions & facilities, communication
My family love it a lot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elaine

Liked: Cleanliness, room comfort, communication
Easy walk from the train. The staff were very helpful. Room was clean and large with a nice balcony. Spa was fantastic as was the breakfast. All in all, a great stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

Hoai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay. Walkable, close to train station, restaurants, indoor pool and sauce were great, breakfast is ok, would stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Lovely Naco!

This was a wonderful hotel, especially for our family. Front desk staff is very kind and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Morteza

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel
Stayed 1 night in Jun 2023

10/10 Excellent

Jui Hwa

Liked: Cleanliness, room comfort, communication
a short walk from train station, convenient to everything, clean and cosy, excellent breakfast and other amenities.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kelley

Liked: Cleanliness, room comfort, communication

Stay Here!

Wonderful room, beautiful location, had a balcony facing the Matterhorn! The breakfast was awesome, the staff was all pleasant!
Stayed 3 nights in Oct 2024

8/10 Good

Iris

Liked: Cleanliness, room comfort, communication
Very nice hotel and comfortable. Nice warm pool too.
Stayed 2 nights in Dec 2023

10/10 Excellent

Syd

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is an outstanding hotel with nice accomodations, friendly staff, and excellent location at a great value. The pool and spa are nice, and the breakfast buffet is a great start to the day. It is conveniently located to the bus transportation to all of the slopes, and is an easy walk from the train station. The room itself was very clean and modern. Our family was truly delighted with our stay. If you are considering, don't hesitate!
Stayed 4 nights in Mar 2025

10/10 Excellent

Kris

Liked: Cleanliness, property conditions & facilities, communication
Perfect apartment for a family of four. Very clean, modern and spacious
Stayed 4 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent stay and highly recommend. Maria was great, loved the cheese buffet.
Stayed 7 nights in Feb 2024

10/10 Excellent

visvanathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelleny location with easy access to train station, shopping and restaurants. Friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, communication
We had a lovely stay! The hotel is in perfect condition with great amenities! Hotel staff was very helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Atsuyoshi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and breakfast was great. The pool was also nice!
Stayed 1 night in Jul 2022

10/10 Excellent

Kym

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, modern, spacious rooms. Front desk is very nice and location is good and close to train station. Best I have seen in Switzerland for the price.
Stayed 4 nights in Aug 2024

10/10 Excellent

Taylor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very welcoming staff. Perfect location, close to town but in a more peaceful area. Great views!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Qing

Liked: Cleanliness, room comfort, communication
Brand new hotel, spacious room, with everything you need, I have never been in such nice hotel room with this price in Europe ever! The breakfast is also the best, from hot to cold, variety of foods and fresh squeezed orange juice!
Stayed 2 nights in Aug 2024

10/10 Excellent

SUJI

Liked: Property conditions & facilities, communication
Beautiful property with very good atmosphere and staff.Pool was big and beautiful
Stayed 2 nights in Aug 2022

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful, spacious, comfortable. Great views from the wrap-around balcony. Helpful staff. Loved the pool and spa facilities.
Stayed 2 nights in Jun 2024