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Hidden Ridge Resort

Aparthotel with 2 hot tubs, near Banff Centre for Arts and Creativity

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Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Outdoor pool
Private kitchen
Bathroom
Outdoor spa tub
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Barbecue grill
  • Laundry
The current price is £346
includes taxes & fees
5 Jun - 6 Jun

Explore the area

Map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪5 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Tunnel Mountain
    ‪8 min drive‬

Choose your unit

View all photos for Premier Condo, 2 Bedrooms (Loft)

Private kitchen

Premier Condo, 2 Bedrooms (Loft)

  • 850 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Room

Deluxe Condo, 1 Bedroom (Loft)

  • 680 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Living room

Premier Loft (2 Bedroom Condo - with Game room)

  • 950 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Room

Deluxe Condo, 1 Bedroom

  • 474 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Room

Deluxe Condo, 1 Queen Bed

  • 400 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Room

Premier Condo (2 Bedroom Loft- 4 Q)

  • 850 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Queen Beds

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About the area

Banff

Located in Tunnel Mountain District, a neighbourhood in Banff, Hidden Ridge Resort is in the mountains and in a national park. Canadian Ski Museum West and Banff Park Museum are cultural highlights, and some of the area's attractions include Victoria Glacier and Cross Zee Ranch. Canmore Recreation Centre and Rocky Mountain Adaptive Sports Centre are also worth visiting. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the ice skating and snowmobiling.

What's nearby

  • Banff National Park Information Centre - 5 min drive - 2.0 km
  • Banff Lake Louise Tourism Bureau - 5 min drive - 2.0 km
  • Banff Centre for Arts and Creativity - 5 min drive - 2.0 km
  • Tunnel Mountain - 8 min drive - 2.0 km
  • Banff Springs Golf Club - 14 min drive - 6.1 km

Getting around

  • Banff Station - 7 min drive
  • Calgary International Airport (YYC) - 95 min drive

Restaurants

  • ‪A&W Restaurant - ‬12 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬8 min drive
  • ‪Park Distillery - ‬6 min drive
  • ‪Cedar House Investments Ltd - ‬8 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬8 min drive

About this property

Hidden Ridge Resort

Aparthotel with 2 hot tubs, near Banff Centre for Arts and Creativity
A sauna, coffee/tea in a common area and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a sofa bed and a coffee/tea maker.
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer fridges, stovetops, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

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Amenities

Hot tub
Kitchen
Pet-friendly
Parking included
Free WiFi
Laundry

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Frequently asked questions

Is Hidden Ridge Resort pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Hidden Ridge Resort?

Self-parking is free at this property.

What time is check-in at Hidden Ridge Resort?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hidden Ridge Resort?

Checkout is at 11:00 AM.

Where is Hidden Ridge Resort located?

Located in Tunnel Mountain District, this aparthotel is within a 15-minute walk of Surprise Corner and Bow River. Victoria Glacier and Tunnel Mountain Trail are also within 2 miles (3 km).

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 2222 out of 4421 reviews
Rating 8 - Good. 1390 out of 4421 reviews
Rating 6 - Okay. 521 out of 4421 reviews
Rating 4 - Poor. 198 out of 4421 reviews
Rating 2 - Terrible. 90 out of 4421 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

8.8/10

Check-in

9.0/10

Communication

8.0/10

Location

8.0/10

Listing accuracy

Reviews

10/10 Excellent

James Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hidden ridge resort is perfectly located, not in the town but a free 5 minute bus journey away from the center or 15 minutes walk. Hot pool and sauna were great, free logs for the fire as often as required. Deers, squirrels & coyotes came out the treeline and past the patio area on a night. Only point to improve might be modernise the decor in the apartments and better lighting as they are quite dark inside. Also the noise from apartment above was loud at 6am when their toddler enjoyed running and jumping backwards and forwards on the floor for half an hour each morning.
Stayed 14 nights in Sep 2024

6/10 Okay

Megan

Liked: Cleanliness, communication
We stayed in the cabin underneath and weren't very happy with our stay sadly. The walls are very thin and there was an upstairs flat vacant with guests above us. But because the walls were so thin, we heard every footstep, which was very loud and could not relax and found it hard going to sleep. The noise got that bad, i have to knock on the people who were staying above us. To ask then to be cautious of the noise levels and not allowing their child to run around upstairs. As just a child running, sounded like a stampede. Not a relaxing time staying in the cabin! But really enjoyed the spa facilities!
Stayed 2 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, amenities, communication
A nice quiet location. Apartment had good facilities that were clean and well presented. A little dated and tired but no issues at all. Good parking and facilities so a good place to stay whilst visiting Banff
Stayed 3 nights in Sep 2024

4/10 Poor

Lewis

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
Tired, unloved, poorly maintained property that promised to be so much. Rooms were incredibly dusty, fly screens broken, windows don't open, curtains don't close. This property is a ski chalet that has not been updated in at least 20 years and is showing it. For an Expedia VIP property it is very disappointing.
Stayed 4 nights in Aug 2024

6/10 Okay

James

Liked: Communication
Disliked: Cleanliness, amenities
The location of the hotel is great and we were lucky to have an amazing view of the surrounding area. However the lodge was very dated and needs a refresh. The lodge was also dirty with utensils left un washed in the sink and dust/cobwebs on the curtain rails and corners of the rooms. Staff were really helpful though during our stay
Stayed 2 nights in May 2024

6/10 Okay

Claire

Liked: Amenities
Disliked: Property conditions & facilities, communication
The property was very dated. It needs urgent refurbishment.
Stayed 3 nights in Sep 2023

4/10 Poor

William

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Lovely resort if you are looking to party hard! For the fit and agile, a great location about a 40minute up hill walk out of town with a regular shuttle bus as an alternative. Units are large but are somewhat dated with problematic kitchen, bathroom and electrical fittings. For example. The fridge is old with lots of missing interior shelves and not particularly clean. Fridge door jams against cooker so you need to check it’s closed. Toaster plug falls out of socket. Cooker has a broken ring. Carpets are very stained and dark brown and not clean as is evident when you walk barefoot. Bed broke when I sat on the edge of it. Toilet flush needed fixing. – that said with plenty of room for your friends. If you are organising a location for a big group of friends, a golf trip, a hen do, a works party, a stag do, then this is a GREAT choice. But if you are looking for a quiet, rural retreat to enjoy the peace and tranquillity of the mountains then this is not for you. Security is ‘off site’ and is always “15 minutes away”. There are regular disturbances through the night as one house party or another gets going and especially around 3am when groups start arriving back into the resort post night clubs. In the morning grounds staff start work around the property at 7am with very noisy petrol carts. Bottom line: you will find your nights disturbed by the guests and your mornings by the staff
Stayed 9 nights in Jun 2023

4/10 Poor

Abby

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
I had high expectations for this resort. Considering the clean asthetics of the surroundings, It was hard to have 'fresh nature' air. As we entered the lodgings, we were greeted with musky, fire and cigarette smell. As we explored more the whole places looked dated and unclean. It looked tidy but Dog hair on the sofa, extractor fan for cooking is full of dust, outside patio screen is broken. The carpeting seemed to have not been washed for years. And worst thing was the shower drain, it didn't drain the water for time. Good 10mins before the next one can go shower. Quite disappointed. 😔

10/10 Excellent

Michael

Stayed 2 nights in Oct 2022

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great size rooms and good location for exploring Banff National Park
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Fab space, loved the hot tub and unlimited supplies of wood for the fire! Made great use of free bus ticket!
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location with fab views of the surrounding area. It is away from the main road and is very family orientated so in the main it is very quiet and peaceful. The complimentary bus pass for the shuttles into town and the surrounding area were excellent and saves on trying to find parking which is quite restrictive in the main town centre. The interiors of the accommodation were quite dated but very clean, warm and comfortable and you're provided with all of the necessary amenities you would need if staying for a longer trip to cook etc. All of the staff were really helpful, friendly and accommodating. The only thing I would say is that the main hot pool is relatively small and was often too busy for us to use which was a shame as this was one of the main draws of staying here. Having said that, I would definitely recommend Hidden Ridge and would stay there again in a heartbeat.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place from rooms to hot pools also free wood fire and free bus to town, well worth visit
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff, great location. Felt very cosy.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Amenities
First room was in need of deep clean. However second room was quite nice and bright. There are old and new buildings, the old ones need refresh and carpet cleaning. All in all this hotel is good value for money. Nice quiet location, plenty of parking, away from crowds with added bonus of free bus pass to get to town and enjoy few drinks
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the cleanliness and comfortable room plus the swimming pool and washing facilities. The room was a little dark and the price was v.expensive.
Stayed 5 nights in Jul 2019

8/10 Good

Alison, Lanark

Liked: Cleanliness, staff & service, room comfort

Excellent location,comfortable but needs some tlc

Ideally located just a 5 min drive from the town of Banff with stunning views. It also offers free passes for the local bus that stops right in the resort. Parking is freely available although depending on how busy it is, you may not be able to park directly outside your room We had a room with a loft overlooking the forest. It had a small kitchen, reasonable sized bathroom and a small toilet in the loft. The room was clean;spacious but like other reviews is now looking a bit dated and in need of a good renovation. The beds were comfortable and whilst no air conditioning, fans were provided if you need them. Tea and coffee making facilities were there with fresh stocks daily Staff at check in were friendly although room not available till 4 pm but they went through the process so that we only had keys to pick up later. Overall if you are looking for 5* quality then it’s not for you but if you are looking for a comfortable well situated room to explore the region then this is for you
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great views. Helpful staff. Lots of room in the condo.
Stayed 7 nights in Jul 2019

10/10 Excellent

DaveRidley, Stotfold Bedfordshire

Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation was very clean and comfortable and in a great location - we had a minor problem with leaking a radiator - this was dealt with brilliantly by staff who gave us an immediate upgrade and were fantastic throughout. Would definitely recommend this property - nice distance to walk in and out of Banff with the added attraction of a free bus ride if you can't do the walk.....
Stayed 6 nights in Oct 2018

10/10 Excellent

Jim, Cardiff

Liked: Cleanliness, staff & service
All the staff tried to make your stay comfortable. The level of service was excellent.
Stayed 15 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort, friendly staff great complimentary drinks.
Stayed 4 nights in Oct 2018

4/10 Poor

Michelle, UK

Disliked: Property conditions & facilities, room comfort

Honeymoon Stop on Rockies Tour

We were welcomed by friendly staff and front desk and had an easy check in, small bottle of bubbly to say congratulations on our honeymoon! We got to our room which was below another room. It was dark and cold. No matter how many lights or curtains I opened it remained dark. The whole place was old and in need of a renovation to furniture and paintwork. The bathroom ceiling was severely water damaged and the shower very basic. We were awoken on so many occasions of the 2 night stay due to the people upstairs moving and dragging things around (this started around 2a.m). Would not recommend this hotel at all, in fact it ruined our stay in Banff and we couldn't wait to leave.
Stayed 2 nights in Oct 2018

10/10 Excellent

Jess, Surrey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

We upgraded our room to a deluxe suite with our own private hot tub on the balcony. The views were some of the best views I have ever seen, so perfect that my partner proposed! This makes the hotel so special to us now. The room was spacious, it was spread out over two floors with two toilets, a living area, large king size bed and a nice kitchen area. Would definitely come back to stay here if we ever return To Banff. The free bus system that picks you up directly outside is very good and runs all day and late into the night.
Stayed 3 nights in Aug 2018

10/10 Excellent

Owbray, West Midlands, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Spacious, clean, free access to local bus service to get to Banff centre. RV site next door we had friends who had come with a trailer so it was convenient to be close together. Good cooking facilities and equipment. Lovely hot tubs and small pool, bbq area was easy to acces. Parking plentiful and outside our room. Staff were very friendly. Would highly recommend. We were 2 adults with a 2 year old. We had a fabulous 4 nights and will definitely go again and recommend to all our friends with or without children.
Stayed 4 nights in Aug 2018