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Aparthotel

Smartr Madrid Gran Vía Apartments

Aparthotel units with kitchens, a short walk to Plaza de España - Princesa

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Photo gallery for Smartr Madrid Gran Vía Apartments

Living area
Terrace/patio
Exterior
Breakfast area
Bathroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Washer
  • Kitchen
  • Air conditioning
  • Free WiFi
£199
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View in a map
Calle San Bernardo, 78, Madrid, Madrid, 28015
  • Place, Gran Via
    ‪10 min walk‬
  • Place, Puerta del Sol
    ‪18 min walk‬
  • Place, Plaza Mayor
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Choose your unit

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

Living area

Apartment, 2 Bedrooms, 2 Bathrooms

  • 678 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, Terrace

Terrace/patio

Superior Apartment, Terrace

  • 1206 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Madrid

Located in Madrid Centro, a neighbourhood in Madrid, Smartr Madrid Gran Vía Apartments is in a shopping district and near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and travellers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena.
View more Aparthotels in MadridOpens in a new window

What's nearby

  • Gran Via - 10 min walk - 0.9 km
  • Royal Palace of Madrid - 18 min walk - 1.5 km
  • Puerta del Sol - 18 min walk - 1.5 km
  • Plaza Mayor - 4 min drive - 1.8 km
  • Prado Museum - 4 min drive - 2.9 km

Getting around

  • San Bernardo Station - 2 min walk
  • Madrid Recoletos Station - 19 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive

Restaurants

  • ‪La Tape - ‬1 min walk
  • ‪La Pasa - ‬2 min walk
  • ‪Bar Restaurante Iberia - ‬3 min walk
  • ‪La Musa - ‬3 min walk
  • ‪Los Espetinhos Malasaña - ‬1 min walk

About this property

Smartr Madrid Gran Vía Apartments

Aparthotel units with kitchens, a short walk to Plaza de España - Princesa
Self parking, tour/ticket assistance and multilingual staff assistance are available at this smoke-free aparthotel. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as 2 bathrooms and a washing machine, and other amenities include free WiFi and a sitting area. Weekly housekeeping is available.
Smartr Madrid Gran Vía Apartments offers 8 air-conditioned accommodations with espresso makers and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.

This Madrid aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a weekly basis.

Our prices include all fees. No hidden fees.

Amenities

Kitchen
Washing machine
Free WiFi
Air conditioning
Breakfast available
Parking available

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
This property's breakfast is served at a nearby hotel, located 400 metres away.

Access methods

Access code

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 7)
  • Self-parking fee: EUR 36 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Smartr Madrid Gran Vía Apartments pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Smartr Madrid Gran Vía Apartments?

As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Smartr Madrid Gran Vía Apartments on 23 Nov 2025 start from £200.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Smartr Madrid Gran Vía Apartments?

Self-parking is available for EUR 36 per day. There is free parking nearby.

What time is check-in at Smartr Madrid Gran Vía Apartments?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM.

What time is check-out at Smartr Madrid Gran Vía Apartments?

Checkout is at 11:00 AM.

Does Smartr Madrid Gran Vía Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 70 per vehicle applies.

Where is Smartr Madrid Gran Vía Apartments located?

Located in Madrid Centro, this aparthotel is within a 15-minute walk of Plaza de España - Princesa and Gran Via. Royal Palace of Madrid and Puerta del Sol are also within 1 mile (2 km). San Bernardo Station is only a 2-minute walk and Bilbao Station is 6 minutes.

Reviews

Smartr Madrid Gran Vía Apartments Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

8.4/10

Communication
Rating 10 - Excellent. 33 out of 50 reviews
Rating 8 - Good. 11 out of 50 reviews
Rating 6 - Okay. 2 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 2 out of 50 reviews

Reviews

10/10 Excellent

Jorge Espinoza

Liked: Cleanliness, property conditions & facilities, communication
Love this place Second time Staying at this location
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennie A

Liked: Cleanliness, amenities, property conditions & facilities, communication
Third time staying here and love it….. highly recommended it, great location, nice and clean and very easy to communicate with staff.
Stayed 3 nights in Jul 2025

8/10 Good

Joe

Liked: Cleanliness, property conditions & facilities
Awesome suite, close to all amenities but the communication could be better, waited 3 hours after check in time for the room key
Stayed 2 nights in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 1 night in Jul 2024

8/10 Good

Tennille

Liked: Amenities, property conditions & facilities, communication
The property was older than the ones we staying at our other destinations. It wasn't in as good of shape. We were traveling with our 3 children and it was large enough for a family of 5. It was close to everything we wanted to see!
Stayed 2 nights in Mar 2025

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is in very good conditions and is very well located with many restaurants, shopping and site seeing close by.
Stayed 5 nights in Jul 2024

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent clean property and friendly staff.
Stayed 2 nights in Aug 2022

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Súper modern and very spacious! Great decor! Amazing views! Amazing location
Stayed 1 night in Jul 2024

10/10 Excellent

Yenisleydis

Liked: Property conditions & facilities, communication
Disliked: Amenities
Excellent property close y to everything
Stayed 6 nights in Nov 2023

8/10 Good

HATIM

Liked: Cleanliness, property conditions & facilities, communication
Good property in a safe neighborhood, close the street from two supermarkets, clean and easy access
Stayed 3 nights in Jul 2023

10/10 Excellent

Irina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect apartment, it had all we needed, it's well-situated in the center of Madrid
Stayed 3 nights in Jul 2023

10/10 Excellent

Diarmid

Liked: Cleanliness, room comfort, communication

Spacious apartment in a great location

Lovely clean and spacious apartment in a great central location. Perfect for a family with two bedrooms and two bathrooms.
Stayed 4 nights in Jun 2023

10/10 Excellent

Lyndsey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great well equipped apartment. Very spacious and clean. Really close to San Bernardo metro.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kiara

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is super clean and very nice. It had air conditioning which was really nice. The apartment was super nice and I’d definitely recommend staying here

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 2 nights in Nov 2023

10/10 Excellent

Ruchell

Liked: Cleanliness, amenities, property conditions & facilities, communication
The 2 bedroom apartment was very comfortable for our family of 5. Everything was still new and felt very clean.
Stayed 2 nights in Oct 2022

4/10 Poor

Sara

Liked: Cleanliness
Disliked: Property conditions & facilities, communication
The property itself was beautiful, clean. Great location walkable to restaurants, shopping, transit etc. our room was over an hour late which was unfortunate bc I had small tired children. We booked an apartment with 2 bedrooms and a pull out couch to sleep 5 people. 1st night we tried to pull out the couch and it wouldn’t come out then was crooked and collapsed when my son tried to sleep on it. There were springs on the floor and under the couch. We contacted reception who continuously asked us if we were opening it correctly and told us maintenance wasn’t available at 11pm. We had to put my son on the floor on some pillows. We were assured in the morning maintenance would come to fix it. The next day we went out & returned late in the evening after our excursions. The couch was not fixed, someone simply had come over to fix it but just closed it up it seemed. 2nd night we tried to open it again and it wouldn’t open and in fact was worse. I spoke with the reception and after arguing for 40 minutes telling them it won’t open even though they insisted it was fixed, I threatened to go down to reception & demand to speak to a manager & they finally called an emergency maintenance guy. He came & even he couldn’t open it … I’m Portuguese & understood when he even said it was broken. My son didn’t have a bed again. After arguing we were offered a 50% refund for our apartment. So if you’r getting a room for 5 make sure to check the pull out. All parts of a room should be working!
Stayed 2 nights in Jul 2025

8/10 Good

Jorge

Liked: Amenities, property conditions & facilities
I loved the location of this apartment. Walking distance to many places. Didn’t like that there was no room service unless you stayed longer than 7 days. And if you did stay longer than 7 days you had to schedule a service call. Not sure if this is required but the person communicating through what’s app with me kept on insisting to send them a picture of all of our passports when I had entered them when I first checked in. Not sure if it was a scam but I didn’t feel comfortable sending anyone a picture of our passport.
Stayed 7 nights in Sep 2022

6/10 Okay

Danny

Liked: Cleanliness, room comfort
Disliked: Communication

Communication issue

Team have terrible communication problem, they barely answer back. Check in was terrible since they didn’t send the building access codes in advance and they delayed the delivery of the flat until 5 pm while we were waiting in the street. They have Mr. Juan who is great in communication, and showed up the second day and saved our stay. Whiteout him, their communication is terrible!
Stayed 4 nights in Aug 2022

8/10 Good

Margaret

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Tülay

Liked: Cleanliness, room comfort, communication

Amazing Stay at Smartr Hotel – Highly Recommended!

I had an absolutely wonderful experience staying at Smartr Hotel. The apartment was incredibly modern, cozy, and spacious – overall just fantastic! It was beautifully designed and had everything needed for a comfortable stay. The location was equally impressive. Situated on a charming street with plenty of cafés, bakeries, supermarkets, and more, it had a very local and welcoming vibe. It was only about 10 minutes away from Gran Vía, which was perfect – close enough to the city center, but just far enough to escape the crowds and noise. I will definitely rent this apartment again in the future and would wholeheartedly recommend it to friends and family. A true gem in the city!
Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Apr 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, room comfort, communication
Muy amplio el apartamento y con una gran terraza, totalmente remodelado y modernizado. Tuvimos una demora en la devolución del depósito en efectivo pero al final todo se solucionó
Stayed 1 night in Sep 2024

10/10 Excellent

jones

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location. Great apartment for kids.
Stayed 2 nights in Aug 2024

8/10 Good

Bruno

Liked: Cleanliness, amenities, property conditions & facilities, communication
There is no fitted sheets, the pillows are very, very slim, but that said, it is a very nice place!
Stayed 5 nights in Jun 2024