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Aparthotel

ULIV Polanco

Aparthotel with free parking, a short walk to Antara Polanco

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Photo gallery for ULIV Polanco

Pool
Pool
Exterior
Room
Dining room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Dryer
  • Gym
  • Washer
  • Pool
  • Pet-friendly

Explore the area

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362 Edgar Allan Poe Polanco III Sección, Mexico City, CDMX, 11540
  • Antara Polanco
    ‪2 min walk‬
  • Avenida Presidente Masaryk
    ‪7 min walk‬
  • Auditorio Nacional
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬

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View all photos for Superior Apartment

Living area

Superior Apartment

8.0 out of 10
Very good
(1 review)
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Mexican Style Apartment with Balcony

Living room

Mexican Style Apartment with Balcony

  • 840 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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Living area

Apartment with Balcony

  • 840 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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Living area

Apartment with Panoramic Balcony

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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Living area

Deluxe Apartment

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 2 Queen Beds

View all photos for Apartment with Balcony

Room

Apartment with Balcony

  • 840 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About the area

Mexico City

Located in Polanco, a neighbourhood in Mexico City, ULIV Polanco is in the entertainment district and near the airport. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena.

What's nearby

  • Antara Polanco - 2 min walk - 0.2 km
  • Avenida Presidente Masaryk - 7 min walk - 0.6 km
  • Soumaya Museum - 8 min walk - 0.8 km
  • Auditorio Nacional - 2 min drive - 1.9 km
  • Angel of Independence Monument - 5 min drive - 4.2 km

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Polanco Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Miyana - ‬7 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Hooters Polanco - ‬2 min walk
  • ‪Twin Peaks Miyana - ‬4 min walk
  • ‪Sonora Grill - Miyana - ‬3 min walk

About this property

ULIV Polanco

Aparthotel with free parking, a short walk to Antara Polanco
Along with an indoor pool, this aparthotel has a fitness centre and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a business centre and gas grills are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a coffee/tea maker, while a Smart TV with digital channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
ULIV Polanco offers 21 accommodations with washers/dryers and complimentary bottles of water. This individually decorated and furnished accommodation includes dining tables. Beds feature down duvets. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Mexico City aparthotel provides complimentary wireless Internet access. 42-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an indoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.
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Amenities

Pool
Kitchen
Washing machine
Dryer
Pet-friendly
Parking included

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 800 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Pet fee: MXN 800 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number MIK191216BX2
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does ULIV Polanco have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

Is ULIV Polanco pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of MXN 800 per pet, per stay. Service animals are exempt from fees.

How much is parking at ULIV Polanco?

Self-parking is free at this property.

What time is check-in at ULIV Polanco?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at ULIV Polanco?

Checkout is at 11:00 AM.

Where is ULIV Polanco located?

Located in Polanco, this aparthotel is within 1 mile (2 km) of Antara Polanco, Paseo de la Reforma and Chapultepec Park. Angel of Independence Monument and Auditorio Nacional are also within 3 miles (5 km). Polanco Station is 16 minutes by foot and San Joaquin Station is 19 minutes.

ULIV Polanco Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 63 out of 101 reviews
Rating 8 - Good. 18 out of 101 reviews
Rating 6 - Okay. 8 out of 101 reviews
Rating 4 - Poor. 3 out of 101 reviews
Rating 2 - Terrible. 9 out of 101 reviews

9.2/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

8.8/10

Communication

Reviews

10/10 Excellent

jenny

Liked: Cleanliness, amenities, property conditions & facilities
The property manager Christopher was really great to work with. He spoke English and was very responsive to all our questions and needs. The location was very walkable many shops and restaurants.
Stayed 7 nights in Jun 2025

10/10 Excellent

Itzhak

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Good spot but minimum this building was build for minimal rental
Stayed 1 night in Feb 2025

10/10 Excellent

Gigi

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is beautiful with great views. Amenities offered are a gym and swimming pool. Lots of dining options nearby.
Stayed 4 nights in Feb 2025

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very conveniently located, great views of the city from the balcony on the 14th floor
Stayed 11 nights in Dec 2024

10/10 Excellent

Bridgette

Liked: Cleanliness, amenities, property conditions & facilities, communication
I would stay here again. It was spacious, clean, and comfortable. There is a large shopping mall and many restaurants nearby.
Stayed 4 nights in Oct 2024

6/10 Okay

israel

Liked: Cleanliness, property conditions & facilities
The location is superb, 15 min walking distance to everything you need or want. The amenities are as you’d expect of such building however if feels as if you were always bothering the staff (who are part of the building not the company hosting you). The apartment has good taste but is veryvery small, some doors don’t even open entirely. The lack of interest in providing the basic needs such as one toilet paper for two bathrooms, one trash bag for a 9 night stay, no cooking tools. The last day the cleaning service enter our apt at 9:50 scaring my daughters saying they were sent by the security staff to scort us out was just another example of the lack of interest for them to not even make you feel welcome but just to leave you be.
Stayed 9 nights in Jun 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed my stay a lot. Everything went smoothly.
Stayed 1 night in May 2023

10/10 Excellent

JUNFENG

Liked: Cleanliness, room comfort, communication

Wonderful place to stay with,great services

It’s a great location, close to supermarket. Very good service!!! Would like to stay again! Thanks for the helpful management team.
Stayed 5 nights in Sep 2023

10/10 Excellent

Betsy

Liked: Cleanliness, property conditions & facilities, communication
Christopher could not have been more helpful. He was a pleasure to deal with. The property is in a great location.
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, communication
The place was very clean, the location is perfect, it’s completely secure and safe. It’s the first time we go to Mexico City and Kristopher was in charge that the place was excellent and we without a doubt will come back. Normally there’s a bit of traffic noises but it didn’t bother us at all and in any major city this sound is normal. I think it has one of the best views of the buildings ⭐️⭐️⭐️⭐️⭐️
Stayed 6 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Very enjoyable

In town for business, 2 women. The area, while a bit busy on one street, it is nicely located close to stores, groceries, restaurants and pharmacy. We felt safe all around. The property manager was super friendly and helpful. Trustworthy. I usually stay at traditional hotels, but ULIV was a nice surprise. The gym was well equipped, the pool looked really nice (although I didnt use it). The terrace was really nice and worth a visit to enjoy the view and breeze.
Stayed 3 nights in Apr 2024

4/10 Poor

Fernando

Liked: Cleanliness, communication
Terrible place 1) Very, very noisy. Street noise all day and all night. One window broken not closing making noise worse. 2 ) Horrendous lighting, every single lightbulb hurts your eyes and gives you headaches. 3 ) Pillows are atrocious the worst. Impossible to sleep.,
Stayed 2 nights in Sep 2024

2/10 Terrible

Ryoichi

Water heater is faulty no hot water No air conditioning Sliding doors and windows do not lock Staff not friendly Apartment smells moldy
Stayed 9 nights in Jun 2024

8/10 Good

Archena

Liked: Cleanliness, amenities, property conditions & facilities, communication
On expedia website- it indicates that there is limited housekeeping, but that is misleading. You get 1 clean for every 7 days that you stay there. Since we only had a 6 night stay- we did not get any housekeeping. Also, the water heater did not work for a couple of days. But they did come and fix it once we reported it.
Stayed 6 nights in Nov 2022

6/10 Okay

ANDREJS

Liked: Cleanliness, amenities
We’ve stayed with ULIV Properties every time we visit Mexico City, and generally, our experiences have been positive. However, this stay was less than ideal. We chose this particular location due to its proximity to the embassy. Upon arrival, the security staff didn’t recognize us, and our name was not on the list, which caused a 30-minute delay before realizing we were ULIV guests and calling someone to assist. When we finally got to our room, it was on the first floor and didn’t have the windows as shown in the pictures, which felt misleading. We asked to see if another room was available, and although someone said they would check, they disappeared and never followed up. The overall experience was just okay, but definitely not up to the standard of other ULIV properties we’ve stayed in. There were also signs of wear and tear, including mold in the bathroom walls, which was disappointing. ULIV, we know you can do better with this location. Thanks
Stayed 2 nights in Oct 2024

6/10 Okay

Luis Andrés

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is well decorated and equipped. However, water heating was bad. At nights, it was impossible to get warm/hot water, it's like the machine decided to broke specifically after 8pm. During the mornings I had shots of warm/hot water, after a few minutes, goes back to cold. Also I've been asking for more than 2 weeks for my invoice and they don't reply email, only whatsapp and the community management is not responsible of such area so there is no response from them. Overall it's an ok choice of rental, however all good experience during the stay was forgotten once the terrible after sales service of invoicing. Watch out, they don't share accountability.

10/10 Excellent

Timo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Die Location ist unschlagbar! Das Museum Sumaya, Plaza Carso, Plaza Antara und der Palacio de Hierro (Luxus-Kaufhaus mit tollem food court) sind fussläufig erreichbar. Direkt um die Ecke ist ein Starbucks, in dem man morgens frühstücken kann. Das Apartment selbst war auch super! Sehr gemütlich und perfekt für 2 Erwachsene + 2 Kinder. Nur das Fenster zur Strassenseite ist leider nicht wirklich isoliert, so dass man den Strassenlärm auch bei geschlossenem Fenster deutlich hört (zumindest in den unteren Stockwerken). Gut zu wissen: Der Eingang des Gebäudes ist etwas unscheinbar, es gibt kein “ULIV” Schild aussen. Trotz gegenteiliger Info, konnten wir die Koffer beim check-out nicht an der Rezeption aufbewahren lassen. Fazit: perfekt für einen Kurzaufenthalt!
Stayed 3 nights in Aug 2025

2/10 Terrible

Francisco

Disliked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

MIke

Liked: Cleanliness, amenities, property conditions & facilities, communication
Le hace falta aire acondicionado a la habitación y se batalla un poco con la señal de celular en la habitación
Stayed 1 night in Jun 2025

10/10 Excellent

Héctor Manuel

Liked: Cleanliness, property conditions & facilities, communication
Stayed 3 nights in Apr 2025

8/10 Good

Miguel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy adecuada para compras y restaurantes
Stayed 1 night in Apr 2025

8/10 Good

Samuel Ignacio

Liked: Cleanliness, amenities
El agua caliente no funciona bien
Stayed 1 night in Apr 2025

10/10 Excellent

Arturo

Liked: Cleanliness, property conditions & facilities, communication
Súper bien
Stayed 1 night in Feb 2025

10/10 Excellent

Arturo

Liked: Cleanliness, property conditions & facilities, communication
Muy buen lugar
Stayed 2 nights in Jan 2025

10/10 Excellent

Mario

Liked: Cleanliness, property conditions & facilities, communication
Excelente departamento
Stayed 2 nights in Jan 2025