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TGH Gran Vía Apartments

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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

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Calle San Onofre, 5, Madrid, 28004
  • Puerta del Sol
    ‪8 min walk‬
  • Plaza Mayor
    ‪11 min walk‬
  • Prado Museum
    ‪15 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

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View all photos for Standard Apartment, 1 Queen Bed

Room

Standard Apartment, 1 Queen Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 1 Queen Bed

Room

Standard Studio, 1 Queen Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Queen Bed

Room

Standard Apartment, 1 Queen Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, Multiple Beds

Room

Family Apartment, Multiple Beds

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Studio, 1 Queen Bed

Room

Standard Studio, 1 Queen Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 1 Queen Bed

Room

Standard Studio, 1 Queen Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Queen Bed

Room

Standard Apartment, 1 Queen Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, Multiple Beds

Room

Family Apartment, Multiple Beds

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Studio, 1 Queen Bed

Room

Standard Studio, 1 Queen Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Queen Bed

Room

Standard Apartment, 1 Queen Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, Multiple Beds

Room

Family Apartment, Multiple Beds

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Apartment, 1 Queen Bed

Room

Standard Apartment, 1 Queen Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, Multiple Beds

Room

Family Apartment, Multiple Beds

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Studio, 1 Queen Bed

Room

Standard Studio, 1 Queen Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Queen Bed

Room

Standard Apartment, 1 Queen Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, Multiple Beds

Room

Family Apartment, Multiple Beds

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Family Apartment, Multiple Beds

Room

Family Apartment, Multiple Beds

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Apartment, 1 Queen Bed

Room

Standard Apartment, 1 Queen Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 1 Queen Bed

Room

Standard Studio, 1 Queen Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Queen Bed

Room

Standard Apartment, 1 Queen Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, Multiple Beds

Room

Family Apartment, Multiple Beds

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Studio, 1 Queen Bed

Room

Standard Studio, 1 Queen Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 1 Queen Bed

Room

Standard Studio, 1 Queen Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Queen Bed

Room

Standard Apartment, 1 Queen Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, Multiple Beds

Bathroom

Family Apartment, Multiple Beds

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Apartment, 1 Queen Bed

Room

Standard Apartment, 1 Queen Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Madrid

In the entertainment district, TGH Gran Vía Apartments is in Madrid Centro, a neighbourhood in Madrid with great shopping. Thyssen-Bornemisza National Museum and Prado Museum are cultural highlights, and some of the area's notable landmarks include Plaza de Callao and Plaza de Cibeles. Puerta del Sol and Plaza Mayor are two other places to visit that come recommended.

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Plaza de Cibeles - 11 min walk - 1.0 km
  • Plaza Mayor - 11 min walk - 1.0 km
  • Prado Museum - 15 min walk - 1.3 km

Getting around

  • Gran Via Station - 3 min walk
  • Madrid Recoletos Station - 15 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive

Restaurants

  • Zenith Brunch & Cocktails
  • ‪Boyberry Madrid - ‬1 min walk
  • ‪El Tigre del Norte - ‬3 min walk
  • ‪Fratelli d'Italia - ‬2 min walk
  • ‪Café de la Luz - ‬2 min walk

About this property

TGH Gran Vía Apartments

Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.. Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite..#Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Covered self parking fee: EUR 25 per day Early check-in fee: EUR 30 (subject to availability) Late check-out fee: EUR 30 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Parking height restrictions apply. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned, and disinfectant is used to clean the property. Each guestroom is kept vacant for a minimum of 48 hours between bookings. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector . Special instructions: There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. The host will greet guests on arrival.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 10:00 PM. . Check out: 12:00 PM.
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Amenities

Kitchen
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: EUR 30 per accommodation, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: EUR 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is TGH Gran Vía Apartments pet-friendly?

No, pets are not allowed at this property.

What time is check-in at TGH Gran Vía Apartments?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at TGH Gran Vía Apartments?

Checkout is at 11:00 AM. Late checkout is available for EUR 30.

Where is TGH Gran Vía Apartments located?

Located in Madrid Centro, this aparthotel is within a 10-minute walk of Plaza de Callao and Puerta del Sol. Plaza de Cibeles and Thyssen-Bornemisza National Museum are also within 15 minutes. Gran Via Station is only a 3-minute walk and Callao Station is 6 minutes.

TGH Gran Vía Apartments Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 475 out of 699 reviews
Rating 8 - Good. 178 out of 699 reviews
Rating 6 - Okay. 28 out of 699 reviews
Rating 4 - Poor. 8 out of 699 reviews
Rating 2 - Terrible. 10 out of 699 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

9.4/10

Communication

Reviews

8/10 Good

Rosa Maria

Liked: Cleanliness, property conditions & facilities, communication
Great location and comfortable accommodation.
Stayed 7 nights in Jul 2025

10/10 Excellent

Jace

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a nice place, easy check in instructions and fairly quiet.
Stayed 3 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location with places that tourists may need like restaurants, bars, shopping places abd easy yo find transportation.
Stayed 5 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, communication
Easy walk to shops and food.
Stayed 6 nights in May 2025

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Location was superb! Staff was accommodating readily allowing us to check in early and store our luggage after checkout, apartment was clean and of ample size; kitchen lacked coffee pot and basic supplies.
Stayed 2 nights in May 2025

10/10 Excellent

Alma

Liked: Cleanliness, amenities, property conditions & facilities
I will make sure this is the place I stay every time I go to Madrid! Perfect little apartment. Close proximity to everything, clean, comfortable, quiet. Can't ask for more!!
Stayed 3 nights in May 2025

10/10 Excellent

eduardo

Liked: Cleanliness, room comfort, communication
Great location in the middle of everything
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service.
Stayed 2 nights in May 2025

8/10 Good

Neerja

Liked: Cleanliness, property conditions & facilities
Apartment is big and is in perfect location. The staff was accommodating to their capacity. I wish they provide little amenities in the room like paper towels, iron or some tea / coffee sachets.
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, room comfort, communication

Great place

Great place, faster wifi would be the icing on the cake.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mario

Liked: Cleanliness, property conditions & facilities, communication
The property has a good location and is close to everything.
Stayed 2 nights in Mar 2025

8/10 Good

kelly

Liked: Cleanliness, room comfort, communication

Nice apartment

Great location on a pretty quiet street . Kitchen did not have a kettle or coffee pot which would have made a great stay even better.
Stayed 2 nights in Apr 2025

8/10 Good

Julia

Liked: Room comfort, communication

Great location

Great location. Helpful staff. Easy communication. Would have liked a few more amenities in the kitchen like coffee maker and microwave. Only other comment is couch had stains on it and it smelled musty.
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Good location

Walking distance to restaurants , grocery stores, pharmacy, bakeries, stores, La gran vía and some historic sites The apartment is spacious has a kitchen, one bedroom, one bath and living/ dining room. Very safe . Clean but some mold in the tub
Stayed 2 nights in May 2025

10/10 Excellent

Saad

Liked: Cleanliness, room comfort, communication

Good stay

Very good stay, good location. Staff very kind and clean property
Stayed 2 nights in Dec 2024

8/10 Good

Rob

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and decent apartment. No elevator but host met us and assisted up two flights. WhatsApp communication needed and attentive. Bed was too firm, outside area was between two buildings so not used. Room dark but we were out most of the time. I would stay again.
Stayed 5 nights in May 2025

10/10 Excellent

Nina Anne-Marie

Liked: Cleanliness, amenities, property conditions & facilities
Very centrally located, not far from all the shops and restaurants and supermarkets. A simply laid out apartment. Perfect for our needs. We could easily walk to some of the main sights such as Retiro park (approx 30 mins), Plaza Mayor (approx 20 mins) and the Royal Palace from the apartment. Ida on reception was very friendly and incredibly helpful and also spoke good English. The kitchen was sparsely equipped. Not essential as we managed but a kettle and microwave would have been nice additions.
Stayed 4 nights in May 2025

8/10 Good

Stephane

Liked: Cleanliness, room comfort, communication
Nice appartement , good size , nice view , but it misses a microwave owen , a capsule coffee machine . There was a bad odour in the bathroom during all my stay .
Stayed 2 nights in May 2025

8/10 Good

Carlos

Liked: Cleanliness, room comfort, communication

Short Trip to Madrid

Excellent location and nice place--clean and roomy in a nice building. Only, minor knocks: Not enough glasses (1 wine glass, as an example)/cooking items; no shampoo, water not hot enough at times. For sure, I would stay here again on my next visit to Madrid.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very well situated & equipped property, which perfectly matched our needs as a family of 3 for NYE 2025 in Madrid.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hasan

Liked: Cleanliness, property conditions & facilities, communication
Would be nice to have basic things like shampoo and soap and dishwasher
Stayed 3 nights in Mar 2025

10/10 Excellent

Terence

Liked: Cleanliness, property conditions & facilities, communication
It's easy to get to, in a fun area. I would just note that it's a bit sparse in terms of kitchen stuff (it has the bare minimum; no knives except butter knives, for example) and decor. Otherwise it's nice!
Stayed 2 nights in Mar 2025

10/10 Excellent

Raimen

Liked: Cleanliness, amenities, property conditions & facilities, communication
The front Desk Lady super nice..
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Good

Very nice location and clean and comfortable rooms. Communication was very good.
Stayed 2 nights in Jan 2025

8/10 Good

JORGE

Liked: Cleanliness, property conditions & facilities, communication
Nice location…!
Stayed 3 nights in Jul 2024