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The Queen Luxury Apartments - Villa Carlotta

Apartments in Luxembourg City with kitchens and pillowtop beds

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Photo gallery for The Queen Luxury Apartments - Villa Carlotta

Balcony
Property entrance
Room
View from room
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Kitchen
  • Free WiFi
The current price is £199
includes taxes & fees
6 Aug - 7 Aug

Explore the area

Map
54 Avenue De La Liberte, Luxembourg City, 1930
  • Notre-Dame Cathedral
    ‪10 min walk‬
  • Luxembourg City Hall
    ‪12 min walk‬
  • Grand Ducal Palace
    ‪13 min walk‬
  • Luxembourg (LUX-Findel)
    ‪9 min drive‬

Choose your unit

View all photos for Deluxe Apartment, Non Smoking, Private Bathroom

Room

Deluxe Apartment, Non Smoking, Private Bathroom

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Apartment, 1 King Bed, City View

Room

Deluxe Apartment, 1 King Bed, City View

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Luxury Room

Room

Luxury Room

  • 463 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Apartment, 2 Bedrooms, Terrace

Room

Executive Apartment, 2 Bedrooms, Terrace

  • 968 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Apartment, 1 Bedroom

Room

Apartment, 1 Bedroom

  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Apartment, 2 Bedrooms, Balcony

Room

Executive Apartment, 2 Bedrooms, Balcony

  • 968 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Apartment, 2 Bedrooms

Room

Apartment, 2 Bedrooms

  • 1076 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Apartment, 1 Bedroom, Private Bathroom

Room

Apartment, 1 Bedroom, Private Bathroom

  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Room

Deluxe Apartment, 2 Bedrooms

  • 968 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Superior Apartment, City View

Room

Superior Apartment, City View

  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Superior Apartment

Room

Superior Apartment

  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom, Terrace

Room

Executive Apartment, 1 Bedroom, Terrace

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, City View

Room

Apartment, 1 Bedroom, City View

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 King Bed, Balcony, City View

Room

Deluxe Apartment, 1 King Bed, Balcony, City View

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Apartment, Balcony

Room

Deluxe Apartment, Balcony

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, City View

Room

Apartment, 2 Bedrooms, City View

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Apartment, Balcony, City View

Room

Deluxe Apartment, Balcony, City View

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

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About the area

Luxembourg City

Located in Gare, a neighbourhood in Luxembourg City, The Queen Luxury Apartments - Villa Carlotta is near the airport and near a metro station. Post and Telecommunication Museum and den Atelier are cultural highlights, and some of the area's activities can be experienced at Golf Club Grand Ducal of Luxembourg and Le'h Adventure Park. Looking to enjoy an event or a game while in town? See what's happening at Stade Achille Hammerel or Stade Josy Barthel.
View more Apartments in Luxembourg CityOpens in a new window

What's nearby

  • Notre-Dame Cathedral - 10 min walk - 0.9 km
  • Luxembourg City Hall - 12 min walk - 1.0 km
  • Place d'Armes - 13 min walk - 1.1 km
  • Place Guillaume II - 13 min walk - 1.2 km
  • Grand Ducal Palace - 13 min walk - 1.2 km

Getting around

  • Paräisser Plaz/Place de Paris Tram Stop - 2 min walk
  • Luxembourg Station - 4 min walk
  • Findel International Airport (LUX) - 20 min drive

Restaurants

  • ‪Five Guys - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Metropolitan - ‬1 min walk
  • ‪O’Tacos - ‬1 min walk
  • ‪Partigiano - ‬3 min walk

About this property

The Queen Luxury Apartments - Villa Carlotta

Apartments in Luxembourg City with kitchens and pillowtop beds
Along with Access to hot tub, this smoke-free apartment building has free Wi-Fi in public areas and multilingual staff assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. A flat-screen TV with cable channels and a DVD player provide a bit of entertainment, and guests will also find comforts, such as a pillowtop bed and Frette Italian sheets. Housekeeping is not available.
The Queen Luxury Apartments - Villa Carlotta offers 9 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

This Luxembourg City apartment provides complimentary wireless Internet access. 42-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

Recreational amenities at the apartment include Access to hot tub.
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Amenities

Hot tub
Kitchen
Free WiFi

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in fee: EUR 40 for check-in between 10:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
All guests must call this property 30 minutes before arrival for check-in assistance.

Access methods

Host will greet you, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Optional extras

  • Late check-in fee: EUR 40 for check-in between 10:00 PM and midnight
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Lu21646618
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 September to 01 June

Frequently asked questions

Is The Queen Luxury Apartments - Villa Carlotta pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Queen Luxury Apartments - Villa Carlotta?

This property doesn't offer parking.

What time is check-in at The Queen Luxury Apartments - Villa Carlotta?

Check-in start time: 4:00 PM; check-in end time: 10:00 PM. Late check-in is available from 10:00 PM to midnight for a fee of EUR 40.

What time is check-out at The Queen Luxury Apartments - Villa Carlotta?

Checkout is at 10:00 AM.

Where is The Queen Luxury Apartments - Villa Carlotta located?

Located in Gare, this apartment building is within a 5-minute walk of Sacre Coeur Church, Place des Martyrs and Post and Telecommunication Museum. Am Tunnel and Passerelle are also within 10 minutes. Paräisser Plaz/Place de Paris Tram Stop and Gare Centrale Tram Stop are within a 5-minute walk.

The Queen Luxury Apartments - Villa Carlotta Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 16 out of 37 reviews
Rating 8 - Good. 10 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 5 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

8.8/10

Cleanliness

7.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

9.0/10

Communication

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property contacts were super helpful and kind!
Stayed 1 night in Apr 2024

8/10 Good

JOSEPH

Liked: Cleanliness, property conditions & facilities, communication
This is a very nice place - apartment. I agree its more luxurious than most hotel rooms. Location is good, check in was fine, parking was a problem. Enjoyed the porch - a little noisy but with closed windows its fine.
Stayed 2 nights in Sep 2024

6/10 Okay

Taejoon

Liked: Communication
Was ok.
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, communication
Very nice apartment and very convenient for the excellent tram system. Don’t be put off by the entrance area
Stayed 2 nights in Nov 2023

8/10 Good

Mats

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 1 night in Dec 2024

10/10 Excellent

Maja

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Jul 2024

8/10 Good

Marlène

Liked: Cleanliness, property conditions & facilities, communication
Appartement bien. Par contre la zone trop de personnes devant le bâtiment la nuit. On ne se sent pas en sécurité en rentrant. Mais dans l’ensemble bien.
Stayed 2 nights in Jun 2024

6/10 Okay

Sid

Liked: Cleanliness, room comfort, communication

Le quartier est catastrophique

1 semaine passée pour raison professionnelle. La personne chargée de la gestion et de l'accueil a réalisé sa tache de facon tres professionnelle. L'appartement est propre et comporte toutes les commodités attendues. Un hic sur la cafetiere qui ne conctionne pas. Le gros point noir de ce sejour a été le quartier. En journée il n'y a aucun problème, bien qu'en journée j'étais au travail. Mais venu le soir c'est catastrophique, la première nuit un toxicomane etait devant la porte une seringue dans le bras. Du balcon on a une vue directe sur un point de deal ou des aller retour de consommateurs se font.
Stayed 4 nights in Mar 2024

10/10 Excellent

Emma

Stayed 3 nights in Dec 2023

10/10 Excellent

Hassan

Liked: Cleanliness, property conditions & facilities, communication
Perfekt
Stayed 1 night in Jul 2023

4/10 Poor

Alain, montreal

Liked: Staff & service
,small and no AC in any of the rooms the location was good
Stayed 1 night in Jul 2018

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr zu empfehlen

150 m vom Bahnhof entfernt. Perfekt für mich!

4/10 Poor

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy all night long. The apartment across the hall had loud music blasting until early morning hours. People coming and going from the same apartment. Loud voices, banging doors and smoking in the hallway. The front room of our place smelled from smoke. We woke up early and checked out 5 hours prior to our plan. Anxious to leave noise and smell.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty Apartment and a Very Rude Manager

This was a very disappointing experience. We are a family of four and we stayed there for three nights. First of all this is not even a hotel so there is no reception or anything it is just a normal apartment. Took me a while to find it of course since there is no reception and then had to wait for 30 mins for someone to come and give me the keys. After that they contacted me again saying that I didn't pay for my stay and that my credit card is not working. I said if that is the case then I will fix it but it was strange cause I had already received an SMS from my bank saying that the amount was charged to my card. I spoke to a woman called Sophia who was extremely rude and didn't try to help at all. After this it turned out that it was a mistake from their part and they didn't even try to apologize. Apartment was dirty and located in a dodgy street with construction work everywhere. I wouldn't recommend it at all at least until they get better management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, spacious, clean, comfortable

Nice area. Good for walking. Not a lot of parking nearby.

8/10 Good

Jonathan, Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice apartment

10/10 Excellent

Natascha, Waldviertel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying abroad like at home

I was in Luxembourg on a business trip for the FTTH Conference 2016 and had my family with me (incl. 2 small children). Appartment was fully suitable for a family stay and was ideal located to access public transport at the main train station for getting to the conference venue. We had our private car with us as well as my family made trips around Luxembourg during my working time - the only difficult thing was finding a parking place around the appartment and not possible at all during daytime due to shortime parking zones. Paid parking zones were of course available, but rather expensive. Naturally this is of course comparable to other city centres :-)

8/10 Good

wendy, australia

Liked: Cleanliness, property conditions & facilities, room comfort

Only 2 blocks from the train station

Very easy to get to and locate. Very comfortable 2 bed apartment on one level. Very secure and safe. Owner doesn't speak a lot of English and isn't particularly welcoming or friendly but it was a great space in a great location. Very quiet and very comfortable

2/10 Terrible

Giselle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A mi opinión un timo

2 dias antes recibi un correo del hotel cancelando la reservación indicándome que me comunicara con EXPEDIA empresa con la que yo no tuve nada que ver ya que íntegramente realice la reserva con Hoteles.com Me comunique a Hoteles.com en 2 ocasiones tratando de llamadas de muy larga duración (mas de 20 min cada una) y el la que nunca al parecer pudieron contactar adecuadamente al hotel y como en el sistema de Hoteles.com aparecía mi reserva aun vigente decidí presentarme al hotel a mi llegada a Luxemburgo. Tal y como señalan intente con anticipación contactar al responsable que entrega la llave del cuarto y nunca jamas contestaron dicho teléfono a pesar de múltiples llamadas durante mas de 5 horas. Me presente a la ubicación y es básicamente una puerta a un conjunto de deptos (es decir no es un hotel con Lobby si no un domicilio de varios depto. donde 9 de ellos son este "hotel". El cubo de la escalera extremadamente sucio y no me fue posible tener contacto con nadie, la zona de la cd. también de las menos "agradables", por lo que opte por irme a otro hotel a cuadras de ahí.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great apartment, right by bus links into the old city, but also only a 10/15 min walk in anyway. But also right by a shopping street, Rue de la Gare and the train station. Contacting the agent on the day was easy and hassle free. Apartment itself was a very high standard, I had the 2 bed with terrace, very spacious, every room was a great size and a high level of cleanliness. I had no problems with hot water in the shower or street noise as I had read on other reviews. And plenty of English channels on the TV for me when I was having my morning coffee. My only point would be a bit more info in a welcome pack, I didn't know what to do with the rubbish bags as there didn't seem to be anywhere on the street to dispose of them, and didn't know if we had to separate recycling. maybe we were supposed to leave them in the apartment but I felt bad for leaving them there.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The management for the apartment is not good. To do check-in, you need to find the proper people to give you the key. This proper people can't be reached by either the email or phone number they provided. It took me 4 hours just to get check-in.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice apartment for a family

The apartment is great, very modern and well furnished. Check-in process was simple opposed to some similar properties we used before (just need to call 30 min prior).

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Not convenience

Is not a hotel and has to wait for more than 15mins at the high street to pick the apartment keys .