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Aparthotel

Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras

Apartment with kitchen, steps from Plaza de Santa Ana

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Photo gallery for Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras

Room
Lobby
Living room
Private kitchen
Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Washer
  • Kitchen
  • Air conditioning
  • Free WiFi
£138
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View in a map
Calle del Principe 11, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪9 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Choose your unit

View all photos for Apartment, 1 Bedroom, Terrace

Living room

Apartment, 1 Bedroom, Terrace

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom

Living room

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed

Room

Studio, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Balcony

Room

Studio, 1 Queen Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Living room

Apartment, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

Living room

Apartment, 3 Bedrooms

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds

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About the area

Madrid

Madrid Centro, a neighbourhood in Madrid, is home to Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and travellers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena.
View more Aparthotels in MadridOpens in a new window

What's nearby

  • Puerta del Sol - 2 min walk - 0.2 km
  • Gran Via - 5 min walk - 0.5 km
  • Prado Museum - 8 min walk - 0.7 km
  • Plaza Mayor - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 14 min walk - 1.2 km

Getting around

  • Sevilla Station - 4 min walk
  • Madrid Recoletos Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 29 min drive

Restaurants

  • ‪100 Montaditos - ‬1 min walk
  • ‪Prada A Tope - ‬1 min walk
  • ‪La Venencia - ‬2 min walk
  • ‪Pampa Beef - ‬1 min walk
  • ‪Pizzería El Trébol - ‬1 min walk

About this property

Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras

Apartment with kitchen, steps from Plaza de Santa Ana
This smoke-free aparthotel features concierge services, free Wi-Fi in public areas and multilingual staff assistance. Each apartment features a kitchen with a fridge and a microwave, plus a washing machine and a Smart TV with digital channels. Comforts include a pillowtop bed and premium bedding. Other touches available are a coffee/tea maker and a flat-screen TV. Housekeeping is available on request.
Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras offers 35 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils.

Bathrooms include a shower, complimentary toiletries and hairdryers. 42-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Our prices include all fees. No hidden fees.

Amenities

Kitchen
Washing machine
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: EUR 37.45 per day (1312 ft away)
  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras?

Checkout is at 11 AM.

Where is Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras located?

Located in Madrid Centro, this aparthotel is steps away from Plaza de Canalejas and Plaza de Santa Ana. Puerta del Sol and Gran Via are also within 10 minutes. Sevilla Station and Sol Station are within a 5-minute walk.

Reviews

Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

9.2/10

Communication
Rating 10 - Excellent. 411 out of 650 reviews
Rating 8 - Good. 166 out of 650 reviews
Rating 6 - Okay. 44 out of 650 reviews
Rating 4 - Poor. 12 out of 650 reviews
Rating 2 - Terrible. 17 out of 650 reviews

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, room comfort, communication
This location was excellent and easy to get around Madrid from this location
Stayed 5 nights in Jul 2025

10/10 Excellent

Medha

Liked: Cleanliness, room comfort, communication

Perfect location

Everything about this place is A1. Just the right place to be if you are on a vacation .
Stayed 2 nights in Apr 2025

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Great location all nice and clean and easy to deal with
Stayed 2 nights in Jul 2025

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property with a fantastic location in Centro.
Stayed 6 nights in Jun 2025

8/10 Good

katharine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy access to metro and tourists sites and restaurants.
Stayed 3 nights in May 2025

8/10 Good

JaeWook

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was close to tourist attractions, so it was easy to get around and there were plenty of places to eat, shop, and see.
Stayed 1 night in Apr 2025

10/10 Excellent

Alberto Guzman

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing
Stayed 2 nights in Jun 2025

8/10 Good

Florence

Liked: Cleanliness, property conditions & facilities, communication
I like the property is easy to access. It is clean and tidy. All equipped with the kitchen appliances.
Stayed 2 nights in May 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, room comfort, communication

Location and Comfort

Great location. Very clean and comfortable with nice air conditioning. The beds were so comfortable. The apt. was 2 stories and allowed us some privacy and separation. Very nice bathrooms. This was a great place to stay and highly recommend it.
Stayed 2 nights in May 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice and accommodating staff. Great city life at night. Centrally located.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jaione

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. The apartment had everything you need for a week long stay, includinh a washing machine:)
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place we simple love it
Stayed 6 nights in Nov 2024

2/10 Terrible

David

Liked: Cleanliness, amenities, property conditions & facilities
Property was lovely once we finally got in. But after a month of emails from them requesting our phone number while in Spain and us responding that we will only have data and could they please use email to give us the code. The result was us waiting at the front door for an hour and a half.
Stayed 2 nights in Jun 2025

10/10 Excellent

Williams

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful space in the center of Madrid. Easy access, clear check in instructions and perfect communication. I will definitely stay in this studio again.
Stayed 1 night in Feb 2025

10/10 Excellent

Rajashri

Liked: Cleanliness, room comfort, communication
We loved our two night stay in Sonder apartment in Madrid. Located in the Centro it was absolutely close by to most of the places we wanted to visit. Would highly recommend the places
Stayed 2 nights in Jan 2025

10/10 Excellent

prasad

Liked: Cleanliness, amenities, property conditions & facilities, communication
Pros: Location, responsive team. Cons: In bathroom toilet placement, absence of exhaust, hot water limitation. But still overall, I would recommend this place.
Stayed 8 nights in May 2025

8/10 Good

pat

Liked: Cleanliness, property conditions & facilities, communication
Noisy but that was ok. Only issue was poor wifi in room. Otherwise all fine
Stayed 4 nights in Apr 2025

10/10 Excellent

Felipe

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 4 nights in Sep 2024

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities, communication
We booked this hotel at the last minute due to travel plans changing due to the power outage. It is a bit strange that you have to upload all your details but actually worked out fine as we were able to enter the property without any person checking us in. It is in the centre of the city and it is an old building so a bit noisy at times but safe.
Stayed 1 night in Apr 2025

10/10 Excellent

Gema

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a great stay for my family of 4. Everything close by and the hotel staff was excellent!
Stayed 4 nights in Jun 2024

10/10 Excellent

Efthalia

Liked: Cleanliness, property conditions & facilities, communication
Clean and spacious Little details were nice Thank you
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, room comfort, communication

Clean, simple and exactly what I needed

Great location, clean room with everything I needed. Lots of communication from the company made check-in very easy despite there being no front desk staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Miguel

Liked: Cleanliness, room comfort, communication

Great location

Great stay. I would recommend Sonder as al alternative to hotels, especially when travel with family. The location of this Sonder is perfect and close to all of Madrid famous landmarks at the city center. Close to public transportation and right above a mini market which made eating or having some snacks at the property very convenient.
Stayed 4 nights in Jan 2025

8/10 Good

Shahena

Liked: Cleanliness, property conditions & facilities, communication
Clean property, comfortable stay, good location.
Stayed 1 night in Apr 2024

10/10 Excellent

Parker

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very comfortable and a beautiful property!!!!
Stayed 2 nights in Aug 2024