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Aparthotel

Diamond Westlake Suites

Lakefront aparthotel with 2 restaurants and free local area shuttle

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Photo gallery for Diamond Westlake Suites

Living area
Outdoor pool
Front of property
Room
Outdoor dining

Popular amenities

  • Bar
  • Fireplace
  • Dryer
  • Kitchen
  • Washer

Explore the area

Map
96 To Ngoc Van, Quang An, Tay Ho District, Hanoi, 10000
  • West Lake
    ‪1 min walk‬
  • Ho Chi Minh Mausoleum
    ‪5 min drive‬
  • Hoan Kiem Lake
    ‪7 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪22 min drive‬

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View all photos for Family Room

Living area

Family Room

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

Terrace/patio

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

  • 1378 sq ft
  • 3 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

View all photos for 2 Bedroom Apartment (1 King bed, 1 Single bed)

Living area

2 Bedroom Apartment (1 King bed, 1 Single bed)

  • 979 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for 1 Bedroom Apartment (1 King bed)

Living area

1 Bedroom Apartment (1 King bed)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Hanoi

Located on a lake, Diamond Westlake Suites is in Tay Ho, a neighbourhood in Hanoi. Tran Quoc Pagoda and Quan Thanh Temple are notable landmarks, and the area's natural beauty can be seen at West Lake and Hoan Kiem Lake. Ho Chi Minh Mausoleum and Imperial Citadel of Thang Long are two other places to visit that come recommended.

What's nearby

  • West Lake - 1 min walk - 0.0 km
  • Ho Chi Minh Mausoleum - 5 min drive - 4.8 km
  • Thang Long Water Puppet Theatre - 7 min drive - 5.9 km
  • Hoan Kiem Lake - 7 min drive - 6.3 km
  • Hanoi Opera House - 7 min drive - 7.1 km

Getting around

  • Hanoi Long Bien Station - 15 min drive
  • Ga Co Loa Station - 15 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 28 min drive

Restaurants

  • ‪izi Cafe - ‬6 min walk
  • ‪Chào Bạn - ‬3 min walk
  • ‪The Kneipe - ‬5 min walk
  • ‪Hanoi Sandwich House - ‬7 min walk
  • ‪Nướng 86 - ‬5 min walk

About this property

Diamond Westlake Suites

Lakefront aparthotel with 2 restaurants and free local area shuttle
This smoke-free aparthotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a poolside bar, a snack bar/deli and outdoor tennis courts are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while an LCD TV with satellite channels and a DVD player provide a bit of entertainment.
Diamond Westlake Suites offers 167 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and washers/dryers. This accommodation has separate sitting areas and includes dining tables and kitchen islands. 55-inch LCD televisions come with satellite channels and DVD players. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

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Amenities

Pool
Kitchen
Washer
Dryer
Parking included
Free WiFi

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 800000.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 250000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 800000 per vehicle (one way)
  • Rollaway bed fee: VND 800000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Diamond Westlake Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Diamond Westlake Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Diamond Westlake Suites?

Self-parking is free at this property.

What time is check-in at Diamond Westlake Suites?

Check-in begins at 2 PM.

What time is check-out at Diamond Westlake Suites?

Checkout is at noon.

Does Diamond Westlake Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 800000 per vehicle applies.

Where is Diamond Westlake Suites located?

This family-friendly Hanoi aparthotel is located on a lake, within 3 mi (5 km) of West Lake, Tran Quoc Pagoda and Quan Thanh Temple. Ho Chi Minh Mausoleum and Imperial Citadel of Thang Long are also within 6 mi (10 km).

Diamond Westlake Suites Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 286 out of 450 reviews
Rating 8 - Good. 116 out of 450 reviews
Rating 6 - Okay. 34 out of 450 reviews
Rating 4 - Poor. 9 out of 450 reviews
Rating 2 - Terrible. 5 out of 450 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

9.0/10

Communication

Reviews

10/10 Excellent

Manu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Harish

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean spacious, and quiet apartment. Friendly staff and good access to supermarkets, pharmacy and spas.
Stayed 9 nights in Mar 2025

8/10 Good

CESAR EDUARDO DEL

Liked: Cleanliness, communication
Is pretty calm area, breakfast was very disappointing, for that price is expected to get a variety of foods
Stayed 14 nights in Apr 2025

10/10 Excellent

Kei

Liked: Cleanliness, amenities, property conditions & facilities, communication
I'm thankful for your service
Stayed 3 nights in Mar 2025

6/10 Okay

Kimberly

Liked: Communication
Disliked: Amenities, property conditions & facilities
bathroom needs update with better ventilation other than open the windows which is on the hallway side and no screen which allows bugs to get in. staff is very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities, communication
An oasis of tranquility in the middle of busy and chaotic Hanoi.
Stayed 4 nights in Dec 2024

10/10 Excellent

YU HANG

Liked: Cleanliness, amenities, property conditions & facilities, communication
excellent hotel
Stayed 5 nights in Mar 2024

10/10 Excellent

Mai

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed ours stayed and will be coming back
Stayed 3 nights in Jun 2024

10/10 Excellent

Tony

Liked: Cleanliness, room comfort, communication

Amazing hotel in Hanoi

Have stayed her many times and always enjoy the hotel. Quiet, accommodating, great location and easy in and out.
Stayed 5 nights in Jun 2024

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great. Highly recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacques

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a comfortable property with very friendly staff and a good restraunt.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Nice accommodation

A bit far from old Q but it’s nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice spacious room, nice swimming pool, close to restaurants and friendly staff
Stayed 8 nights in Nov 2023

10/10 Excellent

Iain

Liked: Cleanliness, amenities, property conditions & facilities, communication
Large well appointed apartments - excellent breakfast buffet- quiet location.
Stayed 1 night in Dec 2023

6/10 Okay

Kimberly

Liked: Cleanliness, communication
it’s an older complex and away from the busy areas if you want quiet place. kitchen tools need upgrade such as cleaner tea pot with longer power cord., need to keep extra toilets paper at all time. shower curtain doesn’t work because it is splashing all over. need to upgrade to a modern bathroom employees are very attentive and quick.
Stayed 1 night in Mar 2025

8/10 Good

Joshua

Liked: Cleanliness, amenities, property conditions & facilities, communication
Place is nice for long term for sure with great amenities
Stayed 2 nights in Feb 2024

10/10 Excellent

Tony

Liked: Cleanliness, room comfort, communication

Amazing stay

Great place. Quiet and tranquil. Rooms were spacious and friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Tana

Liked: Cleanliness, room comfort, communication
Guest service was super nice. Our 3bedroom 2bathroom was really comfortable for our family of 5 adults and 1 kid.
Stayed 2 nights in Jul 2024

6/10 Okay

Brendan

Liked: Cleanliness
Disliked: Amenities
It was ok. Far away from alot of stuff. We got a room with a washer and dryer to wash our clothing. Dryer function was broken and just steamed our clothing really hot and clothing was totally soaked even after a full day attempting to dry.
Stayed 2 nights in Feb 2025

4/10 Poor

Navodit

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This propery is OK at best. Its very old and can really use a revamp.
Stayed 1 night in Nov 2024

8/10 Good

Philipp

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really good value for money. A bit far from the old town, but you have to take a taxi in Hanoi anyhow….we travelled with two small kids and the pool area was worth taking this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Thanh

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is the best hotel/suite I have been in Vietnam. Above my expectation and also great breakfast buffet.

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great facilities. Pool is huge and breakfasts were awesome. So nice to find a place that had everything to hand.
Stayed 3 nights in May 2023

10/10 Excellent

Jennifer Fang Ni

Liked: Cleanliness, amenities, property conditions & facilities, communication
The environment was very nice. Away from the Old Quarter
Stayed 3 nights in Feb 2024

10/10 Excellent

Mariangela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff very welcoming. Ha and Tam were very helpful and always asking to help. I will definitely stay at this resort again.
Stayed 12 nights in Feb 2024