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Aparthotel

NAJ TULUM

Luxury aparthotel with rooftop terrace and 24-hour front desk

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Photo gallery for NAJ TULUM

Room
Terrace/patio
Exterior
Room
Balcony view

Popular amenities

  • Pool
  • Kitchen
  • Housekeeping
  • Outdoor space
  • 24/7 front desk
  • Parking included
The current price is £55
includes taxes & fees
1 Sept - 2 Sept

Explore the area

Map
CTO YAAX, Aldea Zama Manzana 3 Lote 3, TLM Fracc Mayazama, Tulum, QROO, 77760
  • Tulum Beach
    ‪8 min drive‬
  • Playa Paraiso
    ‪9 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪56 min drive‬

Choose your unit

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Luxury Penthouse

Room

Luxury Penthouse

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Family Apartment

Room

Family Apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Suite

Room

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Room

Balcony view

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Tulum

Located by the ocean, NAJ TULUM is in Zama, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Take the opportunity to explore the area for water adventures such as windsurfing.
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What's nearby

  • Tulum National Park - 5 min drive - 3.9 km
  • Tulum Beach - 8 min drive - 6.7 km
  • Las Palmas Public Beach - 8 min drive - 5.3 km
  • Playa Paraiso - 9 min drive - 6.0 km
  • Tulum Mayan Ruins - 10 min drive - 6.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Sukhothai - ‬3 min drive
  • ‪Rossina Cafe - ‬10 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬5 min drive
  • ‪Vaivén - ‬4 min drive
  • ‪La Consentida - ‬4 min drive

About this property

NAJ TULUM

Luxury aparthotel with rooftop terrace and 24-hour front desk
An outdoor pool, a rooftop terrace and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Each apartment has 2 bedrooms and offers free WiFi and a Select Comfort bed. A kitchen with a fridge and a stovetop are available, and added amenities include a Smart TV with digital channels and a dining area.
NAJ TULUM offers 14 air-conditioned accommodations with laptop-compatible safes and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. 53-inch Smart televisions come with digital channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include computer monitors and printers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

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Amenities

Pool
Kitchen
Parking included
Free WiFi
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does NAJ TULUM have a pool?

Yes, this property has an outdoor pool.

Is NAJ TULUM pet-friendly?

No, pets are not allowed at this property.

How much is parking at NAJ TULUM?

Self-parking is free at this property.

What time is check-in at NAJ TULUM?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 15 (subject to availability).

What time is check-out at NAJ TULUM?

Checkout is at noon. Late checkout is available for USD 15 (subject to availability).

Where is NAJ TULUM located?

Located in Zama, this luxury aparthotel is 1.2 mi (1.9 km) from Jaguar Park and 2.8 mi (4.5 km) from Tulum Beach. Hunab Lifestyle Center and Dos Aguas Park are also within 2 miles (3 km).

NAJ TULUM Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 54 out of 73 reviews
Rating 8 - Good. 14 out of 73 reviews
Rating 6 - Okay. 2 out of 73 reviews
Rating 4 - Poor. 1 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

9.6/10

Cleanliness

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

9.6/10

Communication

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay at the Naj. Braulio was very helpful with suggestions on restaurants and different places to visit. We had a beautiful and restful stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place
Stayed 7 nights in Feb 2025

10/10 Excellent

Asia

Liked: Cleanliness, property conditions & facilities, communication
Brauli was great! Stay was great!
Stayed 5 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel was clean and well kept. Rooms were exactly as described. Braulio was fantastic and helped make the trip special with excellent recommendations.
Stayed 4 nights in Feb 2025

10/10 Excellent

jose

Liked: Cleanliness, amenities
One of the best places I’ve stayed at very relaxing and safe
Stayed 2 nights in Nov 2024

10/10 Excellent

Emily Lopez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had an amazing stay at NAJ Tulum. The room gave off the tulum esthetics and we also had a private plunge pool. Had access to the roof top pool as well which was empty each time we went up which I loved! Braulio & Alfonso made us feel very safe and welcomed. Will definitely visit again when coming to tulum. Thanks again!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great time at Naj Tulum. Overall high standard and beautifully decorated rooms. The terrace with the private pool was fantastic. Lastly the concierge Braulio was very helpful sharing good insights to enhance our Tulum stay and regularly checking in if he could be of assistance
Stayed 3 nights in Dec 2024

10/10 Excellent

Marielle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice stay in Tulum, near the beaches and centrum
Stayed 11 nights in May 2024

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great facilities and local tips - really made us feel welcome.
Stayed 3 nights in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the whole entire hotel experience! Very Homey! Braulio is amazing!!!
Stayed 4 nights in Aug 2024

6/10 Okay

Christi

Liked: Cleanliness, property conditions & facilities, communication
This place is more of a 3 star. It does not look as luxurious in person as it did on the pics. The guy who manages it is helpful and it is close to everything. The birds in the am and cars driving is definitely annoying. Its cool if you need a cheaper spot in tulum.
Stayed 7 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
First time in tulum, and Naj definitely made me want to go back!!!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Shawnie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Brujlio was the best host. He was there right when we arrived. He was the sweetest & welcoming host I ever dealt with. He made us feel like we were at home. We felt safe & comfortable. The pictures does this place no justice. This was our first time coming to Tulum & it looks like we will be back soon & often. The experience was so amazing. Such a beautiful place. I cant wait to come back. Thank you again Brujlio.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kaila

Liked: Cleanliness, property conditions & facilities, communication
Wonderful and peaceful
Stayed 3 nights in Apr 2024

10/10 Excellent

Faraz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property, nice aesthetics. Braulio was a wonderful host too.
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication

Lazy days in a jungle maze

Very unique hotel. A lot of thought went into the design of the rooms. Braulio our host was superb. He is a wealth of information and a font of energy. Location is a bit out of the way from the 'town center' but still walkable. Night time walks can be challenging because the area is not well lit and the design of this particular area is like a maze. Still, it is very flat and very safe and quiet. Would definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Quentin

Liked: Cleanliness, amenities, property conditions & facilities, communication
NAJ Tulum IS the perfect place for a quiet stay and easy access to the beach / Downtown. Braulio is the man of any situation!
Stayed 6 nights in Apr 2024

8/10 Good

Lisset Alessandra Aguilar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our Experience at Naj was a very good one. Braulio, the host, was very friendly and helpful. The property is in the trendy Aldea Zama neighborhood. Good restaurants nearby. The property is well kept. It's a little noisy tho, there is a main road behind the building.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jon

Liked: Cleanliness, amenities, property conditions & facilities, communication
We thoroughly enjoyed our stay at this establishment. The rooms were exceptional, the location exuded tranquility, and Manager Braulio provided a warm welcome, offering assistance with any inquiries, including detailed information about the local area, recommended destinations, and helpful tips. The entire staff exhibited remarkable hospitality, making it our earnest recommendation for anyone seeking accommodation.
Stayed 12 nights in Dec 2023

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities, communication
Big shoutout to Braulio for making this stay smooth and memorable. He went above and beyond to asure we were accommodated and even welcomed us with recommendations around the area to enjoy (events,food,etc). I was amazed of how beautiful this place was and the people in it made it better. Def one of the best places I’ve stayed at so far and the customer service was above and beyond
Stayed 6 nights in May 2024

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was amazing! Loved every single detail about it! Our host Braulio was on top of everything, always checking in ti make sure we didn’t need anything and sent us some great refs on local food and spots. The place itself was beautiful, definitely an oasis in the jungle, would definitely recommend and would stay there again without a doubt!
Stayed 6 nights in Dec 2023

10/10 Excellent

Melanie

Liked: Amenities
We love it 😍
Stayed 7 nights in Feb 2024

8/10 Good

Eva

Liked: Cleanliness, property conditions & facilities, communication
Had a nice stay. Rooms and beds are comfy. Only thing is we asked for an upgrade and we were told it would be too expensive. Probably our one night stay wasn’t worth the upgrade for them but we were willing to do it if we were given the choice. Their loss.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda N

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a lovely 4 night stay the first week of June. Upon our arrival Braulio was there to greet us and show us to our room where he gave us an in depth tour of our quarters and a rundown of the property. He was available 24/7 for any questions and concerns. Room was clean and well appointed. The bed was very comfortable which is of the utmost importance to us when travelling. Parking was easy and we were within a mile of restaurants, bars, etc. if we find ourselves in Tulum again we will definitely return to this property.
Stayed 4 nights in Jun 2024

10/10 Excellent

Roman

Liked: Cleanliness, room comfort, communication

The absolute best. Highly recommended!

Our stay was nothing short of amazing. The property is new, with great design and styling. Spacious, comfortable bed, fast wifi, great AC. Plus the manager, Braulio, was always in touch - providing recommendations for the best places to eat/drink around Tulum. He was also helpful with some questions we had about the area. The only note - if you’re a light sleeper, it might be a little loud for you because of a nearby road, but it’s not too bad. Didn’t bother us after the first nice. Look no further, Naj Tulum is awesome.
Stayed 8 nights in Dec 2023