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Aparthotel

City Terraces Cairns

Family-friendly aparthotel in Cairns with free parking

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Photo gallery for City Terraces Cairns

Front of property – evening/night
Outdoor pool
Property entrance
Reception
Bathroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Barbecue grill
  • Kitchen
  • Parking included
  • Laundry

Explore the area

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63-65 McLeod Street, Cairns, QLD, 4870
  • Cairns Central Shopping Centre
    ‪6 min walk‬
  • Cairns Esplanade
    ‪11 min walk‬
  • Reef Fleet Terminal
    ‪19 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

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View all photos for Apartment, 2 Bedrooms

Living area

Apartment, 2 Bedrooms

  • 1076 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom

Living area

Apartment, 1 Bedroom

  • 527 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Cairns

Located in Cairns Central Business District, a neighbourhood in Cairns, City Terraces Cairns is near a train station. Cairns Central Shopping Centre and Cairns Night Markets are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cairns Esplanade and Anderson Street Conservation Park. Travelling with kids? Consider Reef Teach, or check out an event or a game at Cazaly's Stadium. Discover the area's water adventures with snorkelling and fishing nearby, or enjoy the great outdoors with horse riding and hiking/biking trails.

What's nearby

  • Cairns Central Shopping Centre - 6 min walk - 0.6 km
  • Cairns Esplanade - 11 min walk - 1.0 km
  • Esplanade Lagoon - 14 min walk - 1.3 km
  • Cairns Marlin Marina - 18 min walk - 1.5 km
  • Reef Fleet Terminal - 19 min walk - 1.7 km

Getting around

  • Cairns Station - 10 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 9 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪KFC - ‬7 min walk
  • Jamdrop Cafe
  • ‪Billy's Coffee - ‬8 min walk
  • ‪Domino's Pizza - ‬3 min walk

About this property

City Terraces Cairns

Family-friendly aparthotel in Cairns with free parking
This smoke-free aparthotel features an outdoor pool, laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecues and a picnic area are on-site. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. For a bit of entertainment, a TV comes with Netflix, and guests can also appreciate conveniences, such as a dining area and a coffee/tea maker. Weekly housekeeping is available.
City Terraces Cairns offers 34 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Cairns aparthotel provides complimentary wireless Internet access. 32-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.

Children aged under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

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Amenities

Pool
Kitchen
Parking included
Free WiFi
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - noon)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This hotel's reception desk is closed on all major public holidays.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50 per night.
Cots (infant beds) are available for AUD 20 per night

Payment types at the property

Important information

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Surcharges apply for splitting or joining beds in the guestrooms.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Children under 14 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does City Terraces Cairns have a pool?

Yes, this property has an outdoor pool.

Is City Terraces Cairns pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Terraces Cairns?

Self-parking is free at this property.

What time is check-in at City Terraces Cairns?

Check-in start time: 2 PM; check-in end time: 6:00 PM.

What time is check-out at City Terraces Cairns?

Checkout is at 10 AM.

Does City Terraces Cairns provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is City Terraces Cairns located?

Located in the centre of Cairns, this family-friendly aparthotel is within a 5-minute walk of Cairns Performing Arts Centre and Cairns Central Shopping Centre. Cairns Esplanade and Reef Fleet Terminal are also within 1 mile (2 km). Cairns Station is 10 minutes by foot.

City Terraces Cairns Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 74 out of 122 reviews
Rating 8 - Good. 33 out of 122 reviews
Rating 6 - Okay. 8 out of 122 reviews
Rating 4 - Poor. 6 out of 122 reviews
Rating 2 - Terrible. 1 out of 122 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

9.4/10

Communication

Reviews

6/10 Okay

Daniel

Liked: Cleanliness, communication

Clean but need renovations

Need some renovations. Also, in the room the furnitures are very basic. The swimming pool is good. Clean.
Stayed 6 nights in Apr 2025

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities, communication
Had plenty of space and everything we needed.
Stayed 2 nights in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, communication
Very friendly Manager and central location was great
Stayed 1 night in Jan 2024

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely apartment, good location and really great service from manager. Would definitely stay here again.
Stayed 5 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
The room had a funny smell but we bought a freshener and it was fine. I love the fact they have proper washing powder and family size shampoo etc. There were a lot of convenient inclusions in the cupboards. Rooms are large and clean and very comfortable. Reception staff very helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Man Ho

Liked: Cleanliness, property conditions & facilities, communication
Walkable to Esplanade, Cairns central mall and Reef fleet center, good value for money.
Stayed 2 nights in Nov 2023

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious appartment. The hosts are very nice, they gave many hints where to go, where to eat and the like. Free inhouse parking, free bicycles. Overall we had an excellent stay.
Stayed 3 nights in May 2024

10/10 Excellent

akira

Liked: Cleanliness, property conditions & facilities, communication
GOOD
Stayed 3 nights in Aug 2024

8/10 Good

Jenny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful interior garden.
Stayed 3 nights in Sep 2022

10/10 Excellent

Tracey

Liked: Cleanliness, property conditions & facilities, communication
Great roomy 2 bedroom apartment in an excellent location. Very helpful management. Would highly recommend.
Stayed 2 nights in Mar 2023

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, communication
Very well set up for families, amazing pool, quiet and clean rooms. Fantastic location close to Cairns Central and shops, restaurants, etc. Managers were very helpful. Love the fact that they also have an environmentally friendly policy to minimise waste. The ‘sharing cupboard’ was ace, and we took and shared multiple items during our week long stay.
Stayed 8 nights in Dec 2022

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities, communication
All the team were v friendly and helpful. Took advantage of the free bikes to go to the botanic gardens. Really liked the share shelf where people could leave leftovers e.g. salt oil coffee etc. Nice sunny pool and BBQ area. Walkable to,lagoon, restaurants and station. Highly recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
apartment was clean plenty of towels and very quiet. no lift so had to carry suitcases upstairs
Stayed 3 nights in Apr 2023

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities, communication
The owners were very friendly and helpfull. Our room was clean, big and had everything we needed. Loved the sharing cupboard were you could leave items that you didn't need anymore like food or toiletreies for other travelers to take. There are two big groceries within a 10 minutes walk in a big shopping centre. The Esplanade ( restaurants, the lagoon) is 15 to 20 minutes walk.
Stayed 11 nights in May 2023

10/10 Excellent

Eileen

Liked: Cleanliness, room comfort, communication

Highly recommend for a quieter area

Stayed for four nights and thoroughly enjoyed our stay. The reception was friendly and quick. The room was very spacious and clean, with everything you need to eat in if you prefer. We had a room on the third floor, which was very quiet, with an outlook over the pool. The area is very limited for eating out options, but the main shopping area is only a block away for supplies. We would definitely recommend if it is a quieter area that you prefer and you have transport to drive to the main entertainment area. loved our saty and would stay again.
Stayed 4 nights in Aug 2023

10/10 Excellent

Geza

Liked: Cleanliness, property conditions & facilities, communication
We had a great stay, the manager was outstanding and assisted when needed as well, the location was wonderful. All tour bookings could be done through the hotel which was seamless and the tours were great. A few areas of concern were the weekly cleaning was not great as the floors were still quite dirty and the bathroom toiletries were not restocked. As well there is no safe in the unit which can be a bit disconcerting.
Stayed 11 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, communication

Not 4 star

They stated 4 star, but it is 3.5 at best. No lift to first or second floor - be prepared. Friendly staff.
Stayed 6 nights in Oct 2022

6/10 Okay

Andrew

Disliked: Amenities, property conditions & facilities, communication
The room we had wasn’t clean, the bed was extremely uncomfortable, cockroaches roamed freely throughout every night and appeared to be mid maintenance with a leaking air con in the main living area (which also didn’t work in bedrooms) tiles missing from bathroom walls and check in was not clear or helpful at all.. sorry end of rant
Stayed 5 nights in Dec 2023

8/10 Good

STEPHANIE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Disappointed at arrival & ch/out; room good value

Upon arrival there was no record of our booking (made April 16); we were disconcerted as reception person searched the pc for many minutes & also tried phoning Hotels.com unsuccessfully. Eventually a room was found overlooking the pool as we had requested a quiet room away from main road. We found outside lighting & early morning daylight intruded into the bedroom due to lack of block-out curtains (bedroom only has slim line venetian blinds). Oddly enough lounge room has blockout curtains! At checkout the next morning, a male receptionist was unable to advise if Hotels.com had been contacted re the booking error, although he did suggest "we were lucky not to have been out on the street" if City Terraces had not found a spare room. We felt his manner & attitude did not seem particularly professional. We have subsequently spoken to Hotels.com & it has been confirmed that this establishment verified our booking, so the error was neither Hotels.com or ours. This property has recently changed its name & signages; it is no longer part of Comfort Inn chain, but just called City Terraces.

10/10 Excellent

Kris

Stayed 5 nights in Jul 2025

10/10 Excellent

cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Masao

Liked: Cleanliness, amenities, property conditions & facilities, communication
管理人の方が最高でした！
Stayed 4 nights in Mar 2025

10/10 Excellent

JUNHONG

Liked: Cleanliness, property conditions & facilities, communication
Stayed 6 nights in Dec 2024

10/10 Excellent

Yui

Liked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Sep 2024

4/10 Poor

AKIKO

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
良い点→ ・オーナーがすごくフレンドリー、親切、丁寧、ホストファミリーみたい ・バーベキューできる庭が子連れには楽&プール付きで楽しい（早い者勝ち） ・立地も良いし、自転車も借りられる ・本当に家に近い感じ 悪い点→ ・床が歩くと真っ黒（スリッパ必須）、埃だらけ ・タオルが黒ずんでいる ・タオル交換は無く、自分で毎日洗濯する必要あり。旅行中の自分の洗濯もあり、意外と大変。 ・シャワーで温かいお湯が出るのは5分ほど。小さい子を連れての家族５人旅で、３人くらいはいつも冷たいシャワーを浴びなければならなかった。疲れが取れない。 ・ヘアドライヤーが熱で溶けてネチョネチョ。いちいち交渉して変えてもらわないといけない。
Stayed 4 nights in Aug 2024