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Aparthotel

The Vale Niseko

Slopeside fun with full-service spa and restaurant

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Photo gallery for The Vale Niseko

Terrace/patio
Outdoor pool
Exterior
Room
Dining

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Breakfast available
  • Spa
  • Outdoor space
  • Laundry
£258
12 Aug - 13 Aug

Explore the area

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166-9 Yamada, Kutchan, Hokkaido, 044-0081
  • Niseko Mountain Resort Grand Hirafu
    ‪1 min walk‬
  • Niseko Hanazono Resort
  • Niseko Annupuri International Ski Area

Choose your unit

View all photos for 3 Bedroom Yotei Suite (Dual Key)

Room

3 Bedroom Yotei Suite (Dual Key)

  • 1637 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 6 Single Beds OR 3 King Beds

View all photos for 2 Bedroom Suite with Onsen + Tatami Room

Room

2 Bedroom Suite with Onsen + Tatami Room

  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Single Beds OR 2 King Beds

View all photos for 1 Bedroom Suite with Tatami Room

Room

1 Bedroom Suite with Tatami Room

  • 890 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Studio (D)

Room

Superior Studio (D)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Hotel Room (Lower Ground)

Room

Superior Hotel Room (Lower Ground)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

View all photos for Superior Studio (A)

Room

Superior Studio (A)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for 2 Bedroom Suite with Tatami Room

Private kitchen

2 Bedroom Suite with Tatami Room

  • 1227 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Single Beds OR 2 King Beds

View all photos for Superior Hotel Room

Room

Superior Hotel Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

View all photos for Superior Studio

Room

Superior Studio

  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Studio (C)

Room

Superior Studio (C)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for 2 Bedroom Suite with Bunk Room (Dual Key)

Room

2 Bedroom Suite with Bunk Room (Dual Key)

  • 1302 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 Single Beds OR 2 King Beds

View all photos for 3 Bedroom Suite with Onsen (Dual Key)

Resort view

3 Bedroom Suite with Onsen (Dual Key)

  • 1227 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 8
  • 3 Single Beds OR 3 King Beds

View all photos for Superior Studio (B)

Room

Superior Studio (B)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

Room

2 Bedroom Suite

  • 925 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

View all photos for 2 Bedroom Yotei Suite (A)

Room

2 Bedroom Yotei Suite (A)

  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

View all photos for 2 Bedroom Yotei Suite

Living area

2 Bedroom Yotei Suite

  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

View all photos for 2 Bedroom Suite with Onsen

Resort view

2 Bedroom Suite with Onsen

  • 1227 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Single Beds OR 2 King Beds

View all photos for 2 Bedroom Suite with Tatami Room (Dual Key)

Room

2 Bedroom Suite with Tatami Room (Dual Key)

  • 1302 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 Single Beds OR 2 King Beds

View all photos for 1 Bedroom Suite with Bunk Room

Room

1 Bedroom Suite with Bunk Room

  • 893 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 2 Single Beds and 2 Single Bunk Beds OR 1 King Bed and 2 Single Bunk Beds

View all photos for 1 Bedroom Suite with Murphy's bed

Private kitchen

1 Bedroom Suite with Murphy's bed

  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed or 2 Single Beds and 1 Queen Murphy Bed

View all photos for 3 Bedroom Yotei Panorama Penthouse Suite

Interior detail

3 Bedroom Yotei Panorama Penthouse Suite

  • 26307 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 3 Single Beds OR 3 King Beds

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About the area

Kutchan

Located in Kutchan, The Vale Niseko is in a rural area and in the mountains. Niseko Mountain Resort Grand Hirafu and Niseko Annupuri International Ski Area are worth checking out if an activity is on the agenda. Rusutsu Resort and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like ski runs.

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk - 0.0 km
  • Niseko Takahashi Dairy Farm - 8 min drive - 6.5 km
  • Kutchancho Asahigaoka Ski Area - 11 min drive - 7.8 km
  • Niseko Annupuri Gondola - 14 min drive - 11.8 km
  • Niseko Distillery - 15 min drive - 12.4 km

Getting around

  • Kutchan Station - 12 min drive

Restaurants

  • ‪Wild Bill's - ‬4 min walk
  • ‪The Barn - ‬5 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬4 min walk
  • ‪Bang-Bang - ‬4 min walk
  • ‪% Arabica Niseko Hirafu188 - ‬3 min walk

About this property

The Vale Niseko

Slopeside fun with full-service spa and restaurant
With direct access to the slopes, The Vale Niseko makes guests feel at home with amenities such as a restaurant and a full-service spa. Each apartment has 3 bedrooms and offers free WiFi and a DVD player. Guests can appreciate conveniences, such as a fridge and a microwave, and other amenities include a coffee/tea maker and a flat-screen TV. Housekeeping is available once per stay.
The Vale Niseko offers 91 accommodations with DVD players and a safe. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Kutchan aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include ski-in/ski-out access and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Reju Spa. Services include Thai massages and massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas. The ryokan bathing area is open from 1:00 PM to 9:00 PM. There are hot springs open between 6:30 AM and 4:00 PM.

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Amenities

Pool
Parking included
Free WiFi
Restaurant
Laundry
Spa

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests may be required to change rooms during their stay. Room upgrades are subject to availability.
Reception is open 7 AM - 10 PM from July to September and December to March. Reception is open 9 AM - 6 PM from April to June and October to November. Guests arriving after hours must contact the property in advance to arrange check-in.
The listed optional cot/infant bed fee applies every 4 nights.
Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested on-site for the listed child breakfast fee.

Renovations and closures

The following facilities will be closed during June, October, November and May:
  • Hot springs
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 11400.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night
  • An effective city/local tax rate of 2.00 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 2600 per person
  • Airport shuttle fee: JPY 34500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: JPY 34500 (one-way)
  • Futon bed fee: JPY 11400 per night
  • Crib (infant bed) fee: JPY 11400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The indoor public bath fee is JPY 1,500 per adult and JPY 1,000 per child.
The indoor private bath fee is JPY 30,000.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from 30 November to 13 April
Hot springs access available from 6:30 AM to 4:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Does The Vale Niseko have a pool?

Yes, this property has a seasonal outdoor pool.

Is The Vale Niseko pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Vale Niseko?

Self-parking is free at this property.

What time is check-in at The Vale Niseko?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Vale Niseko?

Checkout is at 10 AM.

Does The Vale Niseko provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 34500 per vehicle applies.

Where is The Vale Niseko located?

Located in the mountains, this slopeside Kutchan aparthotel offers ski-in/ski-out access within 2 miles (3 km) of Niseko Mountain Resort Grand Hirafu, Annupuri and Niseko-Shakotan-Otarukaigan Quasi-National Park. Noasc and Niseko Takahashi Dairy Farm are also within 3 miles (5 km).

The Vale Niseko Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 32 out of 71 reviews
Rating 8 - Good. 17 out of 71 reviews
Rating 6 - Okay. 11 out of 71 reviews
Rating 4 - Poor. 1 out of 71 reviews
Rating 2 - Terrible. 10 out of 71 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

8.4/10

Communication

Reviews

8/10 Good

Liam James Whitley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great onsen and ski-in/ski-out access.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kipling

Liked: Cleanliness, room comfort

Luxury at a reasonable price

The property is about 50 yards from the ski lift. The room is spacious and well appointed. We had a kitchenette with fridge and microwave as well as flatware. The Onsen is smaller but nice and comfortable / relaxing.
Stayed 2 nights in Mar 2025

8/10 Good

Siu Kuen

Liked: Cleanliness, amenities, property conditions & facilities
Modern comfort with convenience. Great location and easily accessible to many shops and restaurants.
Stayed 7 nights in Mar 2024

10/10 Excellent

Tsz Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is extremely convenient for me to have snowboarding and overall service is excellent. But I think the breakfast can improve a bit.

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is conveniently located. Rooms are generous and suite had a small though useable kitchenette. Staff were most helpful. My partner had a ski accident and staff were exceptional in accommodating her requests for transport to hospital, crutches etc. we are most grateful. Thoroughly recommend this hotel.

2/10 Terrible

TSz Wai gean

Disliked: Cleanliness, amenities, property conditions & facilities
Very bad experience stay in vale in niesko , very disappointed! Not recommend

6/10 Okay

Ozge

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The hotel itself is very nice—clean, spacious rooms with all the amenities you’d expect, including kimonos for the onsen. There’s a good restaurant, a ski rental shop, and the location is ideal as a true ski-in, ski-out hotel. However, I’m giving a low score due to the poor arrival experience. Before our trip, the guest experience team offered to help arrange rentals, transfers, and lift passes. After booking the airport transfer through them, they mentioned a complimentary shuttle from the drop-off point (5 minutes from the hotel). At the airport, we were early enough to catch an earlier transfer, but despite the bus being half empty, we were denied boarding. By the time another staff member offered to help, the bus had already left. Once we got to Hirafu, there was no hotel shuttle waiting for us as promised. We immediately emailed the guest experience employee who had arranged everything but never received a response. Without a Japanese SIM card and no WhatsApp contact, we were stuck outside in the snow with our luggage getting soaked until another hotel from the same group called on our behalf. Eventually, the shuttle arrived. On departure, the airport transfer also ran late, and we nearly missed our flight. We later found out there were more convenient transfer options, but the hotel likely promoted their affiliated company instead. Overall, the hotel is good, but service felt more like a push for their group’s packages rather than what was best for us.

8/10 Good

Wiki

Liked: Cleanliness, communication
View from the room and the distance to skii lift is fantastic. Hot water in bathroom hot for a while, cold for a while, very unpredictable and made showering not pleasant at all, and this happens in all the shower room in the unit I stayed in. Many bugs in the room, most of it dead, looks like house keeping didn't see underneath the sofa chairs. I stayed for 10 days, they only cleaned the room every 2 days, 1st and 3rd day they replenish the amenities for the facial lotion that comes in a small bag, after that, seems like they don't keep up the standard to replenish anymore. Concierge doesn't seems professional enough to know their maps well, each time I ask for nearby food, no particular brand, maybe just ask nearest ramen store, they have to take 20-30mins to see the map to give an answer.. dryer in unit is a very old model and old brand, you can smell the burnt smell on your hair after using it, for a 5 star hotel, I would really expected more on the standard. Feeling from this hotel.. everything is a no, there's no leeway, should be more accommodating and more open to customers to provide a better service and happy customers so that they will come back again in future.
Stayed 9 nights in Dec 2024

8/10 Good

MINSANG

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Mar 2025

8/10 Good

Wa Wai David

Stayed 5 nights in Feb 2024

10/10 Excellent

eurak

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Feb 2024

10/10 Excellent

Hop Woon

Stayed 5 nights in Mar 2023

10/10 Excellent

AI

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jul 2022

10/10 Excellent

Junya

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 2 nights in May 2022

8/10 Good

RYOTA

Stayed 2 nights in Apr 2022

10/10 Excellent

Akio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 4 nights in Jan 2022

6/10 Okay

Yusuke

Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveller

Stayed 4 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
The worst hotel experience, rude and
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

不知變通，罔顧顧客安全

因應武漢肺炎，從旅遊警戒第二級到北海道被列為橘色警示，最後飛機停飛及日本被列為第三級旅遊警戒，一路以來寫信給飯店客服溝通，雖有回覆但都不退讓取消政策，堅持全額收取費用，對於這種全球特殊的危機也不知變通與體諒，連續兩年被列為最佳滑雪飯店卻這麼罔顧顧客健康安全，說是以顧客為優先說穿了也是營利為第一優先，即使再舒適再高級也拒絕去消費！
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is nice, staffs are nice, ski rental is at the hotel, free shuttle to Hanazono is stopping at the front of hotel. everything is so convenience. only one thing has to improve is the wifi ---- soooooo weak that I cant upload or download any videos.
Stayed 4 nights in Feb 2020

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

武漢肺炎疫情嚴峻，竟然無法退費？！

因為武漢肺炎，北海道疫情嚴重！我長榮飛機也因為疫情嚴重而被取消。多次和旅館溝通，但是旅館竟然回覆說北海道很安全適合旅遊？！因為這樣所以無法退費！這樣無情無理的解釋本人無法接受！態度實在惡劣！說飛機雖然被取消可以改做其他航班？！這根本是請辭奪理！千萬不要再住這個集團下面的旅館了。我同行朋友原本要入住的其他旅館都可以全額退費！這家旅館實在是太惡劣！
Stayed 3 nights in Feb 2020

2/10 Terrible

HSIAO TUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙소가 깔끔하고 스키장과 가까워서 좋았습니다
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 6 nights in Feb 2020