Condo

Ocean/Diamond Head Views, High Floor, A/C, Washer/Dryer, WiFi, Parking!

Photo gallery for Ocean/Diamond Head Views, High Floor, A/C, Washer/Dryer, WiFi, Parking!

Living area
Outdoor dining
Outdoor dining
Outdoor dining
Living area

Reviews

9.4 out of 10
Exceptional
1 bedroom1 bathroomSleeps 4602 sq ft

Popular amenities

  • Ocean view
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Honolulu, HI
  • Place, International Market Place
    ‪3 min walk‬
  • Place, Waikiki Beach
    ‪3 min walk‬
  • Place, Waikiki Beach Walk
    ‪10 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪17 min drive‬

Rooms & beds

1 bedroom (sleeps 4)

Bedroom 1

1 King Bed

Other Space 1

1 Single Bed

1 bathroom

Bathroom 1

Bathtub or shower · Toilet

Spaces

Kitchen
Balcony

About this property

Ocean/Diamond Head Views, High Floor, A/C, Washer/Dryer, WiFi, Parking!

Waikiki Skytower #1803 – 2410 Cleghorn St.
(30-Night Minimum. ALL MONTHLY RESERVATIONS ARE SUBJECT TO APPROVAL.)

Enjoy this contemporary high floor condo with partial Pacific Ocean and Diamond Head views (602 sq.ft. plus lanai with table & chairs)! With only 4 condos per floor, every condo in this secure building is a corner unit! 4-person max.

LIVING AREA:
– 58" TV
– Whisper quiet Split A/C
– Dining for 4

KITCHEN:
– Full kitchen with dishwasher and icemaker
– Washer/Dryer

BEDROOM:
– King bed with comfortable Casper mattress
– 40" TV
– Whisper quiet Split A/C
– Blackout shades
– 2 Lucid Rollaway guest beds with soft, ultra-supportive medium-plush mattresses featuring 1-inch of memory foam and 3 inches of support foam. These mattresses are 36"Wx74"L.

BATHROOM:
– Tub/Shower combo with handheld shower wand (jets in tub are NOT operable)

YOUR RENTAL INCLUDES:
– FREE secured, covered parking for 1 vehicle
– FREE Wi-Fi
– FREE local calls and long distance calls to the US mainland and Canada
– NO Resort Fees!

WAIKIKI SKYTOWER'S RECREATION DECK INCLUDES:
– Heated saline swimming pool
– Sauna
– BBQ area

It’s a short walk to the best swimming and surfing beaches in Waikiki! Grocery store and bus stop just one block from condo; restaurants and shopping all around.

CHECK-IN IS 3PM — CHECK-OUT IS 11AM
Since another guest may check out the same day you arrive, to guarantee an early Check-In, reserve the condo for the night prior to arrival. For same-day reservations, Check-In Time is guaranteed for 5PM.

No Pets, No Parties, No Smoking and No Vaping (including in the condo, on the balcony/lanai, or in any of the building's public spaces). Violations are subject to a $500 fine, plus actual costs for odor removal or if anything needs replacement due to tar, ashes, or burns.

ALL CAPTAIN COOK RESORTS RENTALS INCLUDE:
– Bath towels, Beach towels, Bed linens
– Dishes, Silverware, Cookware (including tea kettle & rice cooker)
– Beach chairs, Hair dryer, Iron/Ironing board
– Start-Up Supplies: coffee filters, laundry detergent, dish soap, dishwasher soap, bar soap, paper towels, toilet paper, tissue, basic cleaning supplies, and travel size (2 oz.) shampoo, conditioner, body wash, body lotion
– NOT PROVIDED: beach umbrellas, beach toys, aluminum foil, Ziploc bags, coffee, condiments/seasonings, cooking oil, fabric softener, or bleach. This private vacation rental does NOT include resort services such as daily housekeeping, replenishment of towels or toiletry supplies, or hotel front desk services.

TA-036-408-6272-01 | 1-2-6-024-053-0048
This property may not be rented for less than 30 consecutive days. Rental prices will not be reduced or adjusted based on the number of days the rental is actually used or occupied.

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House Rules

Check in after 3:00 PM
Minimum age to rent: 21
Check out before 11:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock
Property Registration Number TA-036-408-6272-01, GE-036-408-6272-01

About the area

Honolulu

Located near the beach, this condo is in Waikiki, a neighbourhood in Honolulu. Royal Hawaiian Center and Waikiki Beach Walk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Waikiki Beach and Kaimana Beach. Looking to enjoy an event or a game while in town? See what's happening at Neal S. Blaisdell Center or Aloha Stadium. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking and ecotours nearby.
Map
Honolulu, HI

What's nearby

  • International Market Place - 3 min walk - 0.3 km
  • Waikiki Beach - 3 min walk - 0.3 km
  • Kuhio Beach - 7 min walk - 0.6 km
  • Waikiki Beach Walk - 10 min walk - 0.9 km
  • Royal Hawaiian Center - 10 min walk - 0.9 km

Getting around

  • Hālaulani / Leeward Community College Station - 24 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 29 min drive

Restaurants

  • ‪Musubi Cafe IYASUME - ‬5 min walk
  • ‪Maguro Spot - ‬4 min walk
  • ‪Han No Daidokoro - ‬3 min walk
  • ‪Blue Ocean Seafood & Steak - ‬3 min walk
  • ‪Alo Cafe - ‬2 min walk

Frequently asked questions

Is Ocean/Diamond Head Views, High Floor, A/C, Washer/Dryer, WiFi, Parking! pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Ocean/Diamond Head Views, High Floor, A/C, Washer/Dryer, WiFi, Parking!?

As of 1 Apr, 2026, prices found for a 1-night stay for 2 adults at Ocean/Diamond Head Views, High Floor, A/C, Washer/Dryer, WiFi, Parking! on 10 May, 2026 start from S$168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ocean/Diamond Head Views, High Floor, A/C, Washer/Dryer, WiFi, Parking!?

On-site parking is available at the property.

What time is check-in at Ocean/Diamond Head Views, High Floor, A/C, Washer/Dryer, WiFi, Parking!?

Check-in begins at 3:00 PM.

What time is check-out at Ocean/Diamond Head Views, High Floor, A/C, Washer/Dryer, WiFi, Parking!?

Checkout is at 11:00 AM.

Where is Ocean/Diamond Head Views, High Floor, A/C, Washer/Dryer, WiFi, Parking! located?

Located in Waikiki, this condo building is within a 10-minute walk of International Market Place and Waikiki Beach. Royal Hawaiian Center and Waikiki Beach Walk are also within 15 minutes.

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 28 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

9.8/10

Cleanliness

10/10

Check-in

10/10

Communication

10/10

Location

9.8/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Leigh G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful stay!

We enjoyed our stay very much. Well managed unit with everything we needed!
Stayed 39 nights in Feb 2022
Response from VrboOwner on 27 May, 2022
Mahalo for the 5-star review, Leigh, and thank you for taking time to share your feedback! Hope you can plan a return visit soon! Captain Cook Resorts
Verified

10/10 Excellent

Sally S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Comfortable & cozy. Kitchen well equipped to make home-cooked meals. Beach equipment is an added bonus. The split AC was great. Bathroom well stocked with towels and wash clothes.Location excellent for walking to the beach, markets, restaurants, and bars.
Stayed 48 nights in Jul 2025
Verified

10/10 Excellent

Don T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

#Phenomenal Waikiki stay!

We had an absolutely wonderful time. The condo was fantastic. Clean. Well organized. Nice view. Sat on the lanai every morning and watch the waves. Highly recommend!!!
Stayed 36 nights in Dec 2024
Response from VrboOwner on 17 Jan, 2025
Thank you for taking the time to share your feedback of your recent stay with us! We're delighted you enjoyed your stay! We look forward to welcoming you back in the near future. Mahalo! Captain Cook Resorts
From a partner site

10/10 Excellent

Joe T.

Very nice stay and we have everything we needed provided. Thanks

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Enjoyed our stay at the condo. Like the security features and quite neighborhood.
Response from VrboOwner on 19 May, 2022
Aloha and mahalo for taking the time to post a review and recommendation of this fabulous condo. We're delighted you enjoyed your stay! We look forward to welcoming you back in the near future.
Verified

10/10 Excellent

Chaney K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Absolutely fantastic

We could not have had a better stay for our month in Honolulu. The unit was newly renovated, thoughtfully and completely stocked, had a surprising amount of storage space, and partial views of the ocean, Diamond Head and the mountains. Convenient to everything in Waikiki. It was such a pleasant place to come home to and we even managed to do our remote work comfortably. Highly recommended!
Stayed 31 nights in Dec 2021
Response from VrboOwner on 2 Jan, 2022
Mahalo for the 5-star review, Chaney, and thank you for taking time to share your feedback! Very glad you enjoyed your stay in our condo. Hope you can plan a return visit soon! Mahalo! Captain Cook Resorts
From a partner site

10/10 Excellent

BEVERLY S.

Family Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Condo was beautiful and clean. Beds were so comfortable. Pool was not available due to construction during our stay.
Stayed 8 nights in Jun 2019
Response from VrboOwner on 6 Mar, 2020
Mahalo for choosing to stay with Captain Cook Resorts and the great review and recommendation! We're so glad your visit was enjoyable and look forward to seeing you again.
Verified

10/10 Excellent

BEVERLY S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family Vacation from Los Angeles

This place was beautiful and had all the amenities. Just wasn't informed that the pool would be unavailable during our stay due to construction. Also cable tv in bedroom did not work and wasn't available until the last few days of our vacation. Beds are very comfortable and family had a great time.
Stayed 8 nights in Jun 2019
Response from VrboOwner on 6 Mar, 2020
Mahalo for the 5-Star Review, Beverly! We’re so glad you enjoyed your stay and apologize that we didn't notify you about the pool closure. Unfortunately, we were not notified. We hope you’re able to plan a return trip soon!
From a partner site

10/10 Excellent

Jesse O.

Stylish & comfortable Waikiki getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I had a wonderful 30 day stay at the apartment and thoroughly enjoyed it amenities. This place is furnished with everything you need to make for a very comfortable stay and is within close proximity to the beaches and some fantastic restaurants. Highly recommend to stay at the Waikiki SKYTOWER.
Response from VrboOwner on 13 Oct, 2023
Aloha and mahalo for taking the time to post a 5 star review and recommendation of this fabulous condo. We're delighted you enjoyed your stay! We appreciate the feedback and will look forward to your next visit!
From a partner site

10/10 Excellent

Karla C.

A month in Waikiki? Yes please!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo had everything we needed for an extended stay in Waikiki and we were very happy with the whole experience. The booking process, contact with Captain Cook representatives, the condo itself and our entire stay was smooth and easy and we wouldn't hesitate to book this apartment again. We dream of being able to do so because now we're home we only want to be back there!
Response from VrboOwner on 30 Jan, 2023
Aloha! Thanks so much for leaving such a great review. Happy to have provided all of the needs you required for a wonderful vacation! It's what we're here for! Hope you can enjoy a return trip to our beautiful islands soon!
From a partner site

10/10 Excellent

Niraj H.

Nice view, clean condo, spacious

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Pluses:Nice view, clean condo, spacious, very quiet A/C good neighborhood. Also has very good gas bbq grills near the pool.Minuses:- A lot of beach equipment stored on lanai so it's only half usable, the lanai furniture is rusty- The kitchen window does not close properly due to a broken handle, causing it to rattle on windy days, the property manager said someone would come fix it but nobody came.- Could use some better pots/pansOverall: A very nice place to stay
Response from VrboOwner on 11 May, 2023
Mahalo for taking the time to share your recent experience at Waikiki Skytower! It's always great to get this kind of feedback - we're so glad you enjoyed your stay! We’re normally known for our exceptional attention to detail, and we regret that we missed the mark on some items. We will pass your feedback on to your property manager. We look forward to your next visit!
Verified

10/10 Excellent

Heather S.

Amazing Unit

We have stayed on Oahu many times and this was my favorite to date. We usually prefer Maui but this stay made me think this might be my new spot. The unit was super clean and bright and centrally located to everything. It was surprisingly nice to be away from the main strip where it's always noisy and crowded yet could get there on a quick walk. This surprised me because we normally do stay right on the beach and I was concerned I may not enjoy this as much. Wrong! The lanai has beautiful views of the mountains to the left, Diamond head straight on and the ocean to the right. The garage with no parking fee was a huge bonus and the pool and rooftop desk while simple, were pretty perfect. The kitchen was adequately stocked and great to have a washer and dryer in the unit. I really can't say enough good things about the property and this unit in particular. Will definitely be back!
Stayed 8 nights in Mar 2019
Response from VrboOwner on 6 Mar, 2020
Mahalo, for the wonderful 5 star review and recommendation! We're delighted to have provided all of the needs you required for an enjoyable stay! It makes our day to read such an enthusiastic review and we're so glad that you appreciated the convenient location and free parking of this fabulous condo! We look forward to welcoming you back on your next visit!
From a partner site

4/10 Poor

Donna and Ray N.

Not a great experience

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This unit is not nearly as nice as it appears in these photos. Does not meet the High Standard I have come to expect from Captain Cook. I thought perhaps all condos in this building were this poorly maintained, but after seeing 2 other units I was even more disappointed. For two months rental, at the same price as the nice units, we were frustrated.
Response from VrboOwner on 27 May, 2022
Aloha and thank you for taking the time to post a review about your stay. It’s very disappointing to receive comments like this. We work hard to offer great accommodations and friendly service, and are investigating all the concerns you have raised, as they do not meet our standards. We have issued you compensation and hope you accept our deepest and most sincere apologies. We value you as a customer and hope you will give us another chance for future vacation rental plans.
From a partner site

8/10 Good

Norm M.

Skytower Wakiki

Rating Details: The property manager was more than helpful. The vacation rental was very dirty. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Unit was not very clean. Bedroom floor very dirty. Bathroom door could not be closed account previous renters must of flooded floor and it sucked up into door and door now needs to be replaced. Kitchen stove fan does not work. Kitchen window will not close. Other than that it was a good holiday and the location is perfect. Property manager came and saw the problems. Lots of beach chairs and other beach equipment. Oh also one chair is quite unsafe to use in dining room.
Response from VrboOwner on 4 Apr, 2023
Thank you for your review of your stay at Waikiki Skytower! We were glad to hear that you were quite happy with your stay, but we were disappointed in ourselves regarding the level of cleanliness and the maintenance issues upon arrival that you mentioned. Please know that this was not up to our own internal standards, and we will be investigating to ensure that something like this does not happen again.
From a partner site

10/10 Excellent

Joyce R.

Fantastic unit and support

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We've stayed in a lot of different units over the last 6 years and this by far is one of my favorites. The unit is clean, updated, bright, AC, comfy bed, quiet and central location and parking. We also appreciated the personal touch of being welcomed at the unit, shown around and and asked if we needed anything to make our stay great. The gentleman that met us was so kind and helpful. I would stay in this unit again in a heart beat and probably will again this fall if it's available.
Response from VrboOwner on 27 May, 2022
Aloha and mahalo for taking the time to post a 5 star review and recommendation of this fabulous condo. We're delighted you enjoyed your stay! It makes our day to know our dedicated staff was able to make your vacation from start to finish a wonderful experience. We look forward to welcoming you back in the near future.
Verified

10/10 Excellent

Lenore M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful view; fully equipped; great location

Wonderful stay with everything I needed for a longer work-away trip. Beautiful apartment with a lovely view. Great amenities in the building. Very close to the beach, shops, restaurant, etc. Thanks for everything!
Stayed 39 nights in Jun 2021
Response from VrboOwner on 10 Aug, 2021
Mahalo for the 5-star review, Lenore, and thank you for taking time to share your feedback! Hope you can plan a return visit soon! Captain Cook Resorts
From a partner site

10/10 Excellent

paul e.

October 2019 Stay

Highly recommend this accomodation. only 5 mins walk to the beach and to international market place! spacious, clean, good bed. not much people using the pool which was good for privacy!
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Michael J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Just like the photos

We spent a week in September. Byron was easy to deal with and the condo was just lie the pictures. A couple of small things needed fixing (balcony door handle and bedroom window) and the repairs were arranged promptly. Would happily stay again.
From a partner site

8/10 Good

George H.

Good location with reasonable views

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: 2 blocks from the beach with reasonable views. Nice to have beach chairs and an umbrella and boogie boards to use. Also great to have a washing machine and dryer in the unit. There was 3 of use so the lay out with the bathroom seperate to the main bedroom was also a plus. The main entrance to the units was a bit dated and the pool area was bare and a bland so we did not use it much. It was the end of the summer season so the unit as a whole (especially the bathroom) could have done with a good scrub! Over all we had a great stay.
Response from VrboOwner on 27 May, 2022
Mahalo! We are very happy that you appreciated the location and added touches of this great condo. We appreciate the feedback, the owner is planning on retiling the bath. We are glad you enjoyed your stay and we look forward to your next visit!
From a partner site

8/10 Good

Eiji K.

The days I enjoyed leisurely

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: There was a problem with the door to the terrace and the light switch, but I was satisfied with the quiet and convenient room.
Response from VrboOwner on 20 May, 2022
Mahalo for the wonderful review! We apologize for the Lanai door and light switch problems, thank you for alerting us. In the future please give your property manager an opportunity to remedy any issues while you are still our guest so we can make your stay more enjoyable! I will pass your feedback on to the team and hope to see you on your next visit."
From a partner site

10/10 Excellent

masayuki m.

とても素敵な滞在でした!

Rating Details: The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: 3回目の滞在です。バイロンさんとのチェックインもスムーズに出来ました。床も綺麗にリノベーションされていました、ラナイのテーブルも新しくなっていて、キッチンも綺麗に掃除がされておりまして、滞在中は気持ちよく過ごせました。クヒオ通りにもすぐ出られますし、お部屋からの眺めも最高でした。ひとつだけ、火災報知器が誤報で2回鳴りました、パトカー、消防車が出動し、不安になりました。誤報で良かったです。また、次回もお世話になります。
Response from VrboOwner on 26 May, 2022
Aloha and Mahalo for the wonderful review! We are pleased that your stay was enjoyable and that we continue to meet your expectations as a returning guest! Thank you very much for the positive comments. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon.
From a partner site

10/10 Excellent

Michelle B.

April 2019 Stay

Overall the experience was great. There was a few things we noticed that didn’t seem to be too awful. When we arrive we were allowed early access to the rental. Which was nice sense we had a good 2 hours before we were scheduled for allowed entry. Pretty location, easy walk to beach, shops, restaurants, and more. The interior was nice and had all you need. The bedroom DVR for the cable wasn’t working, so no late night watching tv for us. Dusting wasn’t done. But yet again we were allowed early entry. The view from the patio was beautiful. If we were to go back we would definitely stay there again.
Stayed 6 nights in Apr 2019
Response from VrboOwner on 6 Mar, 2020
Mahalo for posting a review of your stay! We're so happy to hear you enjoyed the condo overall. When you find things like dusting that has been overlooked, be sure to contact your property manager! We look forward to hosting you again!
From a partner site

10/10 Excellent

Terra M.

Perfect location for our family trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We arrived in travel crisis and the team we worked with were quick to respond, kind and accommodating. They went above and beyond to get us into our room and make our stay perfect. The room was equipped with everything we need and more. Cleanliness is incredibly important to me and we could not find the slightest sign of visitors before us, it was impeccable. The amenities were well cared for and the location was perfect walking distance from our favorite beaches and restaurants. We hope to stay again someday and will recommend it in the future!
Response from VrboOwner on 6 Mar, 2020
Aloha and mahalo for taking the time to post a 5 star review and recommendation of this fabulous condo. We're delighted you and your family enjoyed your stay! It makes our day to know our dedicated staff was able to make your vacation from start to finish a wonderful experience. We look forward to welcoming you back in the near future.
From a partner site

6/10 Okay

Sarah C.

A mixed bag of good and not so good.

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We had a mixed experience in this property. On the positive side the apartment was clean and well located just off Kuhio. The main bed was comfortable and the kitchen was well equipped. On the not so positive side the apartment is looking a little more drab than the photos (laminate floors and furniture looking old), we had a few issues in the apartment with the WIFI and one of the TVs not working as well as electricity points in the bathroom not working and were not able to reach our consultant for support. Eventually I contacted Captain Cook Resorts via email (there was no telephone option for current guests other than our consultant who we couldn’t reach). Once we were in contact they immediately addressed all the issues they could. We also had a day where building maintenance was carried out and the water was shut off. Signage in the elevator stated from 9-10.30am. This was then extended to the full day which was very inconvenient but not really in control of Captain Cook Resorts. The main living area is full of light which is nice but makes it hard to watch the tv and the kids could not sleep once the sun rose as they were sleeping on the fold away beds. This could easily be fixed with some heavier drapes to block the light when required (the main bedroom had these). Otherwise we had a reasonable stay.
Response from VrboOwner on 26 May, 2022
Aloha and thank you for posting a review of your recent stay. We appreciate your repeat business and sincerely apologize that you encountered these issues and that Byron was not quickly accessible for your maintenance needs . All of our Property Managers do their best to be available but sometimes circumstances can be unpredictable. Our office and reservations phone numbers are on all correspondence that we send out regarding guest reservations and confirmation. We are glad that once addressed these issues were resolved during your stay. We are sorry for any inconvenience and understand how frustrating it can be when things don’t turn out as planned. We do value you as a customer and hope you will keep us in mind for your future vacation rental plans.
From a partner site

10/10 Excellent

Donna B.

Very enjoyable

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Enjoyed the condo very much. Would definitely return. Location is a bit of a challenge due to the one way streets. A bit confusing.
Response from VrboOwner on 27 May, 2022
Mahalo for your time to post such a great review of your recent stay. Waikiki is a busy place and streets can be confusing at times. We look forward to welcoming you back in the near future
From a partner site

8/10 Good

Fantastic rental property

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: From the beginning the door was opened I was impressed. Beautiful clean apartment .Loved the openness and also the privacy of the bedroom , with the option to close the doors was a bonus . The fold a way beds were comfortable as was the bed in the main bedroom ....luxury at its best .The condo had a well stocked kitchen ,including a washer/ direr as a bonus !Aircon in lounge and bedroom worked well .Close to all of the shops ,bars,restaurants,beach and transport .Only issue we had was the Internet ,kept dropping out .Management were quick to respond , to solve the problem. Would recommend,but suggest you get a US SIM card as Internet ,not always reliable .4
Response from VrboOwner on 25 May, 2022
Mahalo, for the wonderful review and recommendation! We're delighted to have provided all of the needs you required for an enjoyable stay! It makes our day to read such an enthusiastic review and we're so glad that you appreciated the convenient location of the fabulous condo! We look forward to welcoming you back on your next visit!

About the host

Hosted by Captain Cook Resorts

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Languages:

English, Japanese

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