Entire home

E-10.5 @ Playa Encanto Scenic Gem Ocean Front Home

Photo gallery for E-10.5 @ Playa Encanto Scenic Gem Ocean Front Home

Dunes viewed from the street front terrace
Beach view from the upper floor terrace
The home viewed from the road
The main entrance
Main entrance corridor and stairs to the upper level

Reviews

8.2 out of 10
Very good
4 bedrooms3 bathroomsSleeps 16

Popular amenities

  • On beach
  • Onsite parking available
  • Kitchen
  • Laundry room
  • Air-conditioning
  • Barbecue grill

Explore the area

View in a map
Puerto Peñasco, SO
  • Place, Encanto Beach
    ‪1 min walk‬
  • Place, Bonita Beach
    ‪51 min drive‬
  • Place, El Malecón
    ‪51 min drive‬

Rooms & beds

4 bedrooms (sleeps 16)

Guest Bedroom 1

1 Single Bed and 1 Queen Bed

Guest Bedroom 2

1 Queen Bed

Guest Bedroom 3

2 Single Beds

Master Bedroom

1 Single Bed, 1 Queen Bed and 1 Double Sofa Bed

3 bathrooms

Guest Bathroom 1

Toilet · Shower only

Guest Bathroom 2

Toilet · Shower only

Master Bathroom

Bathtub · Toilet · Shower only

Spaces

Deck or patio
Kitchen
Balcony
Separate dining area
Dining area

About this property

E-10.5 @ Playa Encanto Scenic Gem Ocean Front Home

Casa E 10.5 - This beautiful 2 story ocean front home in Playa Encanto. It is the perfect getaway for all your family members. Come an experience the tranquility that Playa Encanto has to offer.

Casa E 10.5 has contemporary rustic Mexican wood furniture and has original artwork decorations throughout. This home has 4 bedrooms, 3 bathrooms, 2 large living rooms, and accommodation 16 people. The downstairs family room has a sofa bed that sleeps up to 2 persons and a full size futon. Also a 40"¨flat screen smart TV, VCR and DVD is available. A fireplace and gas heating will keep all your family cozy in the winter months. The dining wood table seats up to 8 people and kitchen area has a glass sliding door overlooking the beach. The equipped kitchen has enough utensils such as pans, pots and crockery to cook for the entire family. There are white appliances, including a toaster, blender, microwave and coffee maker. A wet bar with bar stools so you may prepare your favorite drinks.

The 1st bedroom has a queen size bedding with many floral accents and includes a large double door closet. 2nd bedroom has two twin size bedding. The hall bathroom has a walk in shower. 3rd bedroom has two large queen size beds and door access to the front terrace which has a lovely desert view. This room also includes a separate twin bed for an additional guest. The master bedroom has queen size bedding and has a magnificent view of the ocean. A large terrace sliding door overlooks the ocean, sunbathing is a must. The master bedroom also has a fireplace, large closet, as well as cabinets and drawers. Two futons and a lovely seat (a single and a double) which provides additional space for sleeping. A large bathtub is located in the master bathroom, walk in glass shower and large ceramic tiled throughout the bathroom´s vanity sink. The family room includes a love seat, sofa bed, twin beds and pine wardrobe.

The amazing sand and ocean view can be appreciated from the down stairs patio. There are two large dining tables that fold to provide meals for a big family. Enjoy a fresh seafood meal or BBQ and eat it while the sunset overlooks the water. Drink a cocktail and as the tides roll in an out. Cass E-10.5 is a serene paradise! No washer and dryer. No garage available.

WIFI IS NOW AVAILABLE! This home includes city's electricity, however water is delivered by truck, please conserve the water always. NO PETS, ATV'S OR FIREWORKS ALLOWED​​​​​​​
internet password E10.5W1f1488

Please be advised that before heading to the property, you must stop by our office to pick up the keys.

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House Rules

Check in after 3:00 PM
Minimum age to rent: 25
Check out before 11:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a deadlock

About the area

Puerto Peñasco

Located on the beach, this holiday home is in Playa Encanto, a neighbourhood in Puerto Peñasco. Fisherman's Monument and Old Port are local landmarks, and some of the area's activities can be experienced at Estero Morua and La Spa. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and cycling nearby.
Map
Puerto Peñasco, SO

What's nearby

  • Encanto Beach - 1 min walk - 0.0 km
  • La Madre Square - 46 min drive - 37.8 km
  • Mirador Beach - 50 min drive - 30.2 km
  • Bonita Beach - 51 min drive - 30.6 km
  • El Malecón - 51 min drive - 30.6 km

Restaurants

  • ‪Ostionera Oasis - ‬31 min drive
  • ‪Cooperativa Punta Roja - ‬2 min drive
  • ‪Barn Dance South - Puerto Penas - ‬40 min drive
  • ‪Al Capone's - ‬33 min drive

Frequently asked questions

Is E-10.5 @ Playa Encanto Scenic Gem Ocean Front Home pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at E-10.5 @ Playa Encanto Scenic Gem Ocean Front Home?

As of 8 May, 2026, prices found for a 1-night stay for 2 adults at E-10.5 @ Playa Encanto Scenic Gem Ocean Front Home on 27 Oct, 2026 start from S$618, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at E-10.5 @ Playa Encanto Scenic Gem Ocean Front Home?

On-site parking is available at the property.

What time is check-in at E-10.5 @ Playa Encanto Scenic Gem Ocean Front Home?

Check-in begins at 3:00 PM.

What time is check-out at E-10.5 @ Playa Encanto Scenic Gem Ocean Front Home?

Checkout is at 11:00 AM.

Where is E-10.5 @ Playa Encanto Scenic Gem Ocean Front Home located?

Nestled on the beach, this Playa Encanto holiday home is steps from Encanto Beach and 1.9 mi (3.1 km) from Estero Morua. Miramar Beach and Mirador Beach are also within 20 miles (32 km).

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 16 out of 33 reviews
Rating 8 - Good. 9 out of 33 reviews
Rating 6 - Okay. 5 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

8.8/10

Cleanliness

4.0/10

Property conditions & facilities

8.8/10

Check-in

8.8/10

Communication

9.6/10

Location

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Alicia U.

Liked: Cleanliness, check-in, communication, location, listing accuracy
It was beautiful.
Stayed 2 nights in Apr 2026
Response from VrboOwner on 16 Apr, 2026
Thank you! We hope to welcome you again soon.
Verified

10/10 Excellent

Elias C.

Liked: Cleanliness, location
Disliked: Communication
Check in is complicated as you have to drive 25 minutes into town and do the same for the checkout. Property was beautiful and so was the area. Communication with the manager was 2 days slow and answered questions the night before my 4 day stay. Laundry was not available and never got a response from it. Property was clean and ready for us
Stayed 3 nights in Apr 2026
Response from VrboOwner on 8 Apr, 2026
Thank you for your feedback. We’re very glad to hear that you found the property beautiful, clean, and ready for your stay, and that you enjoyed the area. We apologize for the inconvenience regarding the check-in and check-out process, as well as the delay in communication. Your comments are very important to us, and we will review these processes to improve the experience for future guests. We’re also sorry for the lack of response regarding the laundry; we understand how important that is during a stay and will make sure to address it with our team. We truly appreciate your feedback and hope to have the opportunity to host you again with an improved experience.
Verified

10/10 Excellent

Florentino S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family Memories

Beach and location safe and peaceful
Stayed 2 nights in Apr 2025
Response from VrboOwner on 8 Apr, 2025
Hello Florentino, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. On your next visit, we'd be delighted to see you Best regards,
Verified

10/10 Excellent

Amanda H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great for families and cousins

We love this property and have stayed there with our family and friends 3 times the location can't be beat. It is 20 mins out of town but the beach is so sandy and you feel like you have it all to your self. The bedding seems to have gotten an upgrade from our last stay and it's so nice. I would stay here a fourth time.
Stayed 3 nights in Apr 2025
Response from VrboOwner on 8 Apr, 2025
Hello Amanda, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. On your next visit, we'd be delighted to see you Best regards,
Verified

10/10 Excellent

liliana r.

Liked: Cleanliness, check-in, communication, location, listing accuracy

This was a wonderful house on a beautiful sandy beach!

The rental management office was conveniently located and Luis Angel very helpful. Can't wait to go back!
Stayed 2 nights in May 2021
Response from VrboOwner on 25 May, 2021
Hi Liliana, Thank you for your 5-star review. Glad to hear that you had a wonderful time at our E-10.5 beach home. Casago is here to provide you with excellent service. Hope to see you back soon! My best regards, Ernesto Rubio
Verified

8/10 Good

April V.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful home!

The house is very well kept, had cooking utensils, pots and pans. Beachfront view is beautiful, love the area and the house was able to accommodate all of us. Would stay here again!
Stayed 2 nights in Jul 2021
Response from VrboOwner on 11 Aug, 2021
Hi April, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you! Best Regards, Casago Team
Verified

6/10 Okay

Keisha J.

Liked: Cleanliness, check-in, communication, location

Great location

Loved the location and the beach was stunning, I really like playa encanto! The house is pretty outdated and very simple, didn’t have much amenities but overall it was a great experience. The beachfront was 100% worth it
Stayed 4 nights in May 2022
Response from VrboOwner on 4 Jun, 2022
Hello Keisha, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you! Best Regards, Casago Team
Verified

10/10 Excellent

robert B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Vacation

Third time stays no here and plan on coming back. It is a little far from town but so worth it
Stayed 7 nights in May 2024
Response from VrboOwner on 13 May, 2024
Hello Robert, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We’re here for you anytime. Best regards,
Verified

10/10 Excellent

robert B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place and great price!

We enjoyed this place very much, it was awesome! More than enough space for 9 of us. Everything we needed was available and was clean. We did not have any issues with anything. We definitely want to stay here again!!
Stayed 4 nights in Oct 2021
Response from VrboOwner on 26 Oct, 2021
Hi Robert Hope you are doing well. Thank you for taking your valuable time to answer this review I appreciate your opinion; your comments are very useful to take the necessary actions and improve our service in your future visits On behalf of the management, and all Casago staff, we are at your service to solve any problem so that your next visit will be more pleasant. Best regards Casago reservations
Verified

10/10 Excellent

valentin g.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful experience

Really cozy place, great view of the beach, real clean, really liked it so much considering staying there again ... thank you ❤️🙏
Stayed 2 nights in Apr 2022
Response from VrboOwner on 30 May, 2022
Hello Valentin, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you! Best Regards, Casago Team
Verified

8/10 Good

Mistelle A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

We loved the location, beach and access to water is amazing. Our only complaints are the beds are very hard and uncomfortable and there are plastic covers on the pillows and some furniture was broken - beds and couch. Otherwise it's a great house.
Stayed 3 nights in Nov 2022
Response from VrboOwner on 29 Nov, 2022
Hello Mistelle, Hoping you are doing very well, I send you my best regards. I would like to start by thanking you for responding to our survey. We strive to provide the best service possible and the only way to do that is to receive feedback from our guests and in this way identify their wants and needs. I thank you for the great rating you have given us. We love to hear that our guests have had a great time with us as we now consider you part of our family, I do apologize for the inconvenience you had with the beds we will the owner to purchase new mattresses for all the rooms. if you can let me know what furniture was broken, I do appreciate it if you can provide me with more details. Please do not hesitate to contact us in case you would like us to assist you with any future needs, we would be more than happy to help you! Thank you again and have a great day, Edgar Arias Beach Homes Manager
Verified

8/10 Good

gloria s.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Birthday weekend in Playa Encanto

We loved the location, house was beachfront. It had everything we needed & accommodated all of us nicely. If all rooms were cool would have been perfect but we get it with the heat & humidity it’s difficult. Ultimately we loved it and were sad to go & can’t wait to come back to Puerto Peñasco !!!
Stayed 3 nights in Aug 2021
Response from VrboOwner on 10 Aug, 2021
Hi Gloria, Thank you for taking the time to write a review for us. It's wonderful to hear you had a good time and appreciated your time with us. We'd be delighted to see you again at any time. Best Regards, Casago Team
Verified

8/10 Good

kristin s.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful location.

Check in and check out are off property which takes extra time getting there and getting back. The beach and location are absolutely beautiful. The beds and furniture are a little old and needed some updating. But overall an amazing place to spend with a big group of family and friends.
Stayed 3 nights in Apr 2023
Response from VrboOwner on 29 Apr, 2023
Hello Kristin, Thank you so much for taking the time to share your experience with Casago Reservations. We take pride in knowing our guests are happy with their Vacation experience. Best regards
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family fun

We had 14 people. The kids enjoyed the sand toys and boogie boards. There was enough space for everyone to spread out comfortably. The only thing I would recommend is to bring towels. Other than that everything was perfect!
Stayed 4 nights in Jun 2024
Response from VrboOwner on 19 Jun, 2024
Hello, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Casago Reservations. We look forward to serving you for many years to come. Best regards
Verified

8/10 Good

Kristy H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great space!

Loved this spacious house for our big group! It fit our needs very well! Lots of sleeping options and huge kitchen! The beach was quiet, not a lot of others around. Our only complaints were that the beds were pretty hard, and I’m not usually a picky person. And it could use more out door seating and a table. Over all the house was well kept and we enjoyed our stay! Thank you!
Stayed 3 nights in Oct 2022
Response from VrboOwner on 13 Oct, 2022
Hello Kristy, Hoping you are doing very well, I send you my best regards. I would like to start by thanking you for responding to our survey. We strive to provide the best service possible and the only way to do that is to receive feedback from our guests and in this way identify their wants and needs. I thank you for the great rating you have given us. We love to hear that our guests have had a great time with us as we now consider you part of our family, we are going to let the owner know about the beds on the house to see if we are able to replace the beds, I do apologize if the inconvenience. Please do not hesitate to contact us in case you would like us to assist you with any future needs, we would be more than happy to help you! Thank you again and have a great weekend, Edgar Arias Beach Homes Manager
Verified

10/10 Excellent

Irene S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family Vacation

We had an amazing time. We had family rent in the area as well. Everyone loved the place we had so much. We had the best access to the beach. The home is huge. The beds are a bit uncomfortable. We did have one small issue with the refrigerator but we called the number they gave us and they were there to fix it within the hour. We will definitely be making this trip a yearly tradition. Loved it!!!
Stayed 2 nights in Sep 2023
Response from VrboOwner on 6 Sept, 2023
Hello Irene, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Casago Reservations. We look forward to serving you for many years to come.
Verified

10/10 Excellent

Amanda H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Location and Size

Some of the beds are hard. But everything else was amazing. It had tons of space.. And the location was great. We had private access to an amazing beach. Will stay here again. The kitchen was well stocked but the only extra food items is salt and pepper. Which is great. If you want a little more comfort on the beds bring your own pillow and some blankets to put under you. There was 16 of us and we had extra space
Stayed 3 nights in Apr 2023
Response from VrboOwner on 17 Apr, 2023
Hello Amanda, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Casago Reservations. We look forward to serving you for many years to come Best regards
Verified

10/10 Excellent

robert B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Definitely would recommend

This was the second time we rented this property. It’s not perfect as there were some leaks due to heavy rains and a couple of low flowing sinks but overall we all loved staying here. This property is about 30 minutes from the town so it would be nice if the roads were easier to drive on. Due to the rain, the roads were very muddy and we had to go around many flooded areas. Still, we definitely will recommend this property to others!!
Stayed 7 nights in Aug 2022
Response from VrboOwner on 30 Aug, 2022
Hello Robert, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us, On your next visit, we'd be delighted to see you! Best Regard Casago Team
Verified

10/10 Excellent

Amanda H.

Liked: Check-in, communication, location, listing accuracy

Great Location

This house is great and the location is unbeatable. The beds are the most comfy but there are plently of choices. Our biggest concern is that the water was empty when we got there and the trash cans out side were overfilled and stinky. They helped us with the water the next day. I feel like thats somethj g that should be checked though before people check in. I have stayed here before and loved it. I would stay again but feel like they need to make sure there is water in the tank when the housekeepers go through and clean.
Stayed 3 nights in Jul 2023
Response from VrboOwner on 22 Jul, 2023
Hello Amanda, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Casago Reservations. We look forward to serving you for many years to come Best regards
Verified

6/10 Okay

Leticia C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

It was great however room for improvement

Overall the home is beautiful! My family and I enjoyed our stay here however there were a few things that i can say need improvement. Trying to cook for 15 people was quite a challenge with the stove as there was very little flame nd now way to adjust. Also we had to place majority of the food in the freezer as the fridge was not cooling down at all. It stated to keep fridge closed even with that it was not functioning. I think adding a washer/dryer would be very helpful. Overall Are stay was good.
Stayed 2 nights in Oct 2020
Response from VrboOwner on 11 Oct, 2020
Hello Leticia I hope you are doing well. Thank you very much for taking the time to make a review, we are open to any suggestions that help us improve our service to you and our guests. I appreciate your opinion, your comments are very useful to take the necessary actions and improve our service in your future visits On behalf of the management, and all the staff, we are at your service to solve any problem so that your next visit will be more pleasant. Thank you very much and I look forward to your comments Best regards
Verified

6/10 Okay

Josue C.

Liked: Communication, location, listing accuracy
Disliked: Cleanliness, check-in

Not the bees knee

When we arrived to the house it looked like it had just been cleaned. Whoever was clean must have known that there was a bee problem. The house was infested with Bees on both floors. There were some dead bees but there was still hundreds that were flying around the house. The property manager was quick to send someone out and they fumigated the chimney. This didn’t solve the problem completely. The chemicals they used made all of our clothes stink. The house was okay, the view is wonderful. The communication was great whenever I reached out I would get a quick reply.
Stayed 3 nights in May 2023
Response from VrboOwner on 6 Jun, 2023
Hello Josue, I hope you are doing well. Thank you for choosing to stay with us and for taking a moment of your valuable time to answer our survey. We realize how important your feedback is to our continued improvement and success. I did notice that your rating was 3 stars. I am interested in hearing your comments so that we can improve and make your next vacation even better, we are taking your comments into account we value your feedback and will look to improve in any way we can, I do apologize for all the inconvenience that you pass during your stay, I do apologize for the inconvenience you had, that is a good thing that maintenance made the bees go away, hope to see you back soon, and as I mention we like to assist our guests the best we can since we see you all as part of Casago family. Thank you again for your response to our survey we hope to see you again and that you give us the opportunity to serve you as you deserve. Please feel free to contact me in case you would like me to assist you with any future needs; I will be more than glad to help you! Best Regards,
Verified

4/10 Poor

Raghed. ????

Disliked: Cleanliness, property conditions & facilities
All the furniture so old the mattress be so bad and then I have an issue with the bathroom. The showers be so bad the time I’m arriving home not have any hotter, hot water and then just as one showers work. Another shower is not All the furniture so old the mattress be so bad and then I have an issue with the bathroom. The showers be so bad the time I’m arriving home not have any hotter, hot water and then just as one showers work. Another shower is not working at all it’s not be comfortable. It’s so bad.
Stayed 2 nights in Mar 2023
Verified

2/10 Terrible

Adi K.

Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy

Great location & house but DIRTY and under-maintained!

We loved this location and the house is pretty spacious. Plenty of sleeping spaces for large groups. Great views & right on the beach. We are regulars at Playa Encanto. Now the 'good' stuff: the house was dirty when we checked in. Dust particles everywhere especially the kitchen walls and fans. Trash not picked up in the bathrooms. Not enough towels, house is advertised for 16 people so a few towels is not enough. Metal towel hangers have rust sucked into the ceramic tile. C'mon people, we're just looking for basic hygiene. Plus, there are NO washer/dryer in the house so you better bring extra towels & figure out the laundry part. One standard size fridge for this huge house. That is not enough for large groups (15 ppl) and extended stay (5 nights). The owner should invest some of those $$$$ they get to add a 2nd fridge which is needed for large groups. The STOVE was another item, no electric option so we were stuck with gas and man.... no pressure at all. Trying to cook a meal besides eggs is an adventure!!! Can't fry anything and forget about coking a stovetop steak or anything like that. To add to this, no propane grill or at least a spot for charcoal grill. Grills are pretty much standard in all the houses in Playa Encanto or Las Conchas. The other issue was the BUGS. We had to buy bug spray to spray before night time, they would swarm the property. So sad to leave a bad review but hopefully the owners will see this and improve the stay for future guests.
Stayed 5 nights in Jun 2023
Response from VrboOwner on 24 Jul, 2023
Hello Adi, I hope you are doing well. Thank you for choosing to stay with us and for taking a moment of your valuable time to answer our survey. We realize how important your feedback is to our continued improvement and success. I did notice that your rating was 1 star. I am interested in hearing your comments so that we can improve and make your next vacation even better, we are taking your comments into account we value your feedback and will look to improve in any way we can, I do apologize for all the inconvenience that you went through during your stay, including but not limited to the bugs, cleanliness of the unit, lack of towels, bbq grill, electric stove, washer, and dryer. We will speak with the owner and attempt to have them invest a little more in the upkeep and purchase of items for the house. If you have any further comments do not hesitate to contact us again. Thank you and have a blessed day, and as I mentioned we like to assist our guests the best we can since we see you all as part of the Casago family. Thank you again for your response to our survey we hope to see you again and that you give us the opportunity to serve you as you deserve. Please feel free to contact me in case you would like me to assist you with any future needs; I will be more than glad to help you! Best Regards,
Verified

2/10 Terrible

Lucila V.

Liked: Cleanliness, location, listing accuracy
Disliked: Communication

Not hot water, and response was not prompt

Reported not having hot water on Saturday night, got hot water on Monday noon. Extremely slow response after emails and several call.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

roxanne d.

Liked: Cleanliness, communication, location, listing accuracy

Perfect location

Home was very clean. Lots of room! Perfect beach front location
Stayed 3 nights in May 2022
Response from VrboOwner on 25 May, 2022
Hello Roxanne, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you! Best Regards, Casago Team

About the host

Hosted by Casago Reservations

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Casago Rocky Point

Languages:

English, Spanish

Premier Host

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